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Sony Blackballs Blog Over PS3 Rumor

Earlier today Kotaku ran an article looking at the possible future of PlayStation 3's online component. They detail a form of Sony Mii, with achievements accruing in an actual room as you succeed in playing games. During their correspondence with Sony as preparation for the story, the company asked them very specifically not to run the story. They then threatened to pull PR support for the site if they ran the story. When the story went up anyway, Sony followed through with its threats: "So, it is for this reason, that we will be canceling all further interviews for Kotaku staff at GDC and will be dis-inviting you to our media event next Tuesday. Until we can find a way to work better together, information provided to your site will only be that found in the public forum. Again, I take absolutely no joy in sending you this note, but given the situation you have put me into, I have no choice. - Dave Karraker, Sr. Director, Corporate Communications, Sony Computer Entertainment America." Update: 03/02 02:27 GMT by Z : I am happy to be able to add that Sony and Kotaku made up after what sounds like a lengthy phone call. 'Good on you' to both Mr. Karraker and Mr. Crecente.

17 of 219 comments (clear)

  1. And then... by elvum · · Score: 5, Funny

    Dave Karraker, Sr. Director, Corporate Communications, Sony Computer Entertainment America, then picked up his ball and went home with it.

    1. Re:And then... by spun · · Score: 4, Funny

      And thought to himself, somewhat sadly, "Why won't more people play with my balls? People used to love my balls! My balls were the best balls on the market. Now they just want to play with Bill's balls and Reggie's balls. Damn it! My balls are just sitting on the shelves collecting dust. I'm gonna get fired, and then I'm gonna have to play with my old, dusty balls all by myself."

      --
      - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
  2. Waaaaaaah by fotbr · · Score: 4, Insightful

    Rule number one about secrets: If more than one person knows it, its no longer secret.

  3. Play by their rules, or else by Erioll · · Score: 4, Insightful

    They said not to do it. They reinforce it. And yet they do it anyways. Makes sense that they get blackballed. If you want exclusive info, you play by their rules. If you want to be a "stick it to them" outfit, then they'd better be prepared to get their information from other sources.

    1. Re:Play by their rules, or else by beckerist · · Score: 5, Insightful

      WRONG.
      1. Site gets a rumor from an outside source
      2. Site asks company about the rumor
      3. Company denies rumor and asks site to ignore it
      4. Site publishes rumor
      5. Company punishes site

      Since when does SONY dictate what journalists (let alone BLOGS) publish?

    2. Re:Play by their rules, or else by W2k · · Score: 5, Interesting

      The thing is, Sony has no right to tell another website what they may or may not publish. Sony even trying to tell a journalist what he may or may not write about them is unethical. Kotaku did the right thing by standing up for journalistic integrity, and Sony's PR department are a bunch of asshats. Keeping information from being leaked is an internal matter for Sony. Once it's out, it's out. Now they've left an influential gaming blog with nothing left to lose in terms of their relationship to Sony. And Kotaku no doubt still has whatever source they got the rumours from.

      It can be argued whether Kotaku was smart to act the way they did, but they are certainly right - and Sony wrong - from a moral perspective. The big mistake was the Sony PR guy threatening to blackball. To Kotaku, that must have been a sure sign they were sitting on some hot stuff. It would have been stupid not to publish at that point.

      --
      Quality, performance, value; you get only two, and you don't always get to pick.
    3. Re:Play by their rules, or else by Tim+C · · Score: 5, Insightful

      Since when does SONY dictate what journalists (let alone BLOGS) publish?

      Since when is Sony forced to extend special favours to a site that has refused a request?

      Sony isn't dictating what the blog can and cannot post, they're merely saying that if they post something they don't like, they'll stop giving them access to inside information. Seems fair enough to me - or would you expect Sony to continue treating them as they were no matter what the blog posted about them?

    4. Re:Play by their rules, or else by feepness · · Score: 5, Insightful

      The thing is, Sony has no right to tell another website what they may or may not publish.

      Agreed. And Kotaku has no right to future insider information.

      This isn't about rights, it's about relationships.

  4. Grey by MeanderingMind · · Score: 5, Insightful

    This is a case of grey area if ever there was one.

    We can argue that Kotaku was foolish and that Sony was harsh, but really it looks to me like both companies were doing their jobs.

    It's in Kotaku's interest to publish rumors, to not be "under the thumb" of any one company they report on, and to do their journalism in as unbiased and unthreatened a fashion as possible.

    It's in Sony's interest to dodge rumors, save important features for display at key media events, and handle their PR in the fashion they feel is best for their image.

    Could Kotaku have tried harder to get Sony's blessing on the article? Maybe. Could Sony have been less harsh? Maybe. I don't think this constitutes a mistake on either's part, just a sad end.

    --
    Thunderclone: ONE MAN ENTERS! TWO MEN LEAVE! ONE MAN ENTERS! TWO MEN LEAVE!
    1. Re:Grey by DingerX · · Score: 4, Insightful

      Er, "news" and "journalism" do not involve "rumor". Rumor can lead you to something, but if you are going to publish a "high ranking source" article, you better be sure that source is high ranking, and that your information is reliable. Otherwise, it is, as Kotaku stated, "a rumor". An "anonymous source" does not cut it: that could be my grandmother. Spreading rumors is neither journalism nor publishing news.

      Okay, so here's probably what happens: someone leaks something to Kotaku. Who's leaking it? We don't know; nor do we know why. But they think it's pretty good stuff. So Kotaku pursues the story with their contacts at Sony. Here's the problems:
      1. How many new services or products have been announced as "confirmation" of an apparently "off-the-record" story?
      2. In their correspondence with their "official sources", was any information about the "rumor" confirmed or denied? If the official source says, "yes, but please keep quiet about it", well, then you've got a worthless source and a privileged one, and -- even if you attribute everything to the "worthless" source --, your decision to publish could have been and probably was motivated by the confirmation through the privileged source. And that's how your privileged source is going to view it.
      3. How did Kotaku establish contacts with the "leak"? From the Sony PR perspective, the answer is going to be, "most likely through the access we gave them to our company".

      I have no love for Sony here, but Kotaku's argument for a "journalistic ethical stance" is pretty thin. They weren't "just doing their job".

      But I guess the competition among game blogs is fierce, as it is for the consoles they write about.

  5. Re:Close to the mark? by _xeno_ · · Score: 4, Interesting

    I seem to recall Sony saying achievements were stupid and that they wouldn't bother implementing them because no one wanted them, or something to that effect.

    Apparently this is more Sony innovation in the "SIXAXIS" sense: bad mouth the innovator when people praise the idea, and then come back and "invent" it themselves and pretend it's some huge new feature, that they'd been planning for years!

    I can understand why the may not want "innovation" of that kind leaked, instead preferring to very carefully "manage" the PR to try and pretend this is some great new idea and not just a crappy knock-off of both X-Box Live and the Wii's online services.

    --
    You are in a maze of twisty little relative jumps, all alike.
  6. They're both right by Vaibhav_Locke · · Score: 5, Insightful

    Both sides have a point here. Sony depends on the media to generate buzz about their products and releases, and so provides them with a lot of exclusives and insider information. The flip side of this is, they do not expect information on a service that is in development to become public before they are ready to announce themselves However, Kotaku did not receive this information from Sony. They only went to Sony to confirm it, this was not something sony provided to them and so they had no right to ask Kotaku not to run it. I wonder how it would have played out if KT had not been so diligent, and just reported the rumor without attempting to confirm it.

  7. Re:Nutshell by ninti · · Score: 4, Insightful

    They never told them anything "off the record". They just told them not to publish a rumor they heard from someplace else or else they would punish them. Big difference.

  8. Re:Hate to say it... by falcon5768 · · Score: 4, Insightful
    All Kotaku asked was to confirm it. Sony went beyond confirming and denying and said you publish this we are through. Thats not how you play ball in the media market and in the end its going to kill Sony's relationship with every media source since as a news organization I would be less likey to publish ANYTHING unconfirmed about Sony, which is the #1 way these companies trump up excitement for their machines.

    All Sony did was shoot themselves in the foot to the people most likely to buy their stuff. They could have simply had said "no comment" and be done. Now everyone knows Kotaku had solid info (and thus ruined the surprise tuesday), and Sonys PR people are a huge bunch of assholes.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  9. Re:Close to the mark? by PoderOmega · · Score: 4, Interesting

    I believe Sony also took a shot at Microsoft for poor backwards compatibility as well... and now they are releasing PS3s that play "only" 1000 games. I am not sure what that percentage is but I would guess it is only 50% of the PS2 library at most. I don't really care that much about BC, but I don't understand why they badmouth MS and Nintendo at first, then do the same thing later. However, having weak BC is not really "ripping off" MS or Nintendo like the achievements or motion controler.

  10. actual room... by wpegden · · Score: 5, Funny

    They detail a form of Sony Mii, with achievements accruing in an actual room as you succeed in playing games.
    I can't help but see this sentence as as indicator that the Slashdot crowd is a bit disconnected from reality. In what sense is this an "actual" room??
  11. Mythical Man Month and Game Systems by alexhmit01 · · Score: 4, Insightful

    In the mythical man month, there is a talk of system generations. The first system you build kinda works but is kludgy, you fight to get it to do what you want, but it works. The NES was a CHEAP system to build, nothing fancy, but hacking processors onto cartridges kept it going long after the hardware was obsolete. Sega's SMS was better looking than Nintendo's offering, cartridges more reasonably sized, but didn't have the fun factor as nailed down, but they got cool games out there. Sony's first system, the PS, was similar, switched controllers in the middle, did whatever they could with their hardware, dumped it on the market (trying to recover SOME sunk costs, not even turn a profit originally, and pricing reflected that). MS figured out how to build a system for people that wanted the best graphics at a subsidized price, they never set out to make a profit, and succeeded at turning a nice loss.

    The second generation system is better, you have things under control, learned from your first system, make things a bit better, etc. The SNES had a nice lifespan, could do more out of the box (didn't need lots of custom controllers, etc.), was the NES but better. Genesis was an awesome system, it was a lot of fun, had awesome games, awesome controllers, a good stretch, made Sega money. The PS2 and Xbox 360 were good sequel systems. Backwards compatible, did what the old one did plus more, etc. They learned along the way (Sony came out the gates swinging, fought for each franchise, etc., pushed Nintendo out of several large chunks of the market), MS realized that you need parts where you get price breaks or can buy on the open market, otherwise you can't win the marathon.

    The third system is over engineered, over thought, rediculously complicated, expensive, beyond schedule, and a disaster.

    The N64 had plastic parts everywhere to put upgrades in, stuff hanging out of controllers, etc. It was shipping cartridges that cost serious money to produce (and had limited space), everyone else CDs that cost next to nothing, etc. While they made money, it was a disaster for a market that they were the leader of... didn't help that Sony was competing with a second system, so they weren't idiotic. The Saturn was the best 2D gaming system ever made, just as console games moved to 3D. It was ridiculously expensive from throwing everything in to avoid a Sega-CD and other upgrade fiasco, and set the stage for Sega's exit from consoles. Sony's third system IGNORES everything that got them there (cheap systems, easy to crank up production, granted the PS2 had some custom hardware, but NOTHING like the PS3), playing around with Blu-Ray, etc. In short, Sony is making every third system mistake, and we're watching it in the marketplace.

    I predict that Sony will lose a LOT of money this round, but maintain a leadership position. They need to start selling the machines for $299 and not care how much they lose, and they'll do it, but it will be a REALLY REALLY expensive mistake. The PS worked because it was cheap and the R&D was already sunk. The PS2 carried the first gen system forward as just a better Playstation. The PS3 is a third system nightmare.