Slashdot Mirror


A Bad Week for Symantec

Evan Hughes writes "NeoSmart Technologies has published a scathing editorial regarding 3 high-profile mistakes by Symantec Corp. — all in less than a week. In what seems to be a string of stupid mistakes culminating in the infection of CNN-parent Turner Broadcasting Systems by Rinbot— a virus dedicated to the eradication of Symantec from the known world."

12 of 239 comments (clear)

  1. So this is kinda obvious, but.... by rasafras · · Score: 4, Informative

    Turner apparently got hit because it had not yet updated the Symantec programs on its computers. A fix for the flaw has been available since May and security experts have repeatedly urged users to protect their computers by applying the update.

    Hmm hmm hmm people are dumb.

  2. Just in time for us to migrate to Symantec by gelfling · · Score: 2, Informative

    We're chucking our desktop firewalls, spyware tools and AV scanners for one big Symantec managed client. And if any of you have ever tried to uninstall Symantec you'll know that you're chained to them for life.

    1. Re:Just in time for us to migrate to Symantec by jd142 · · Score: 3, Informative

      I uninstall Symantec Corporate Edition all the time. Works a treat.

      We've got an AV server and all of our clients are managed. We set the server up to check Symantec every two hours for updates and those updates are pushed down to the clients almost immediately.

      Need to install all of your clients to the latest version (say from 9 -> 10)? Click Tools | Install Client Remotely and push it down from a central location.

      We check our clients and any computer that is more than a week out of date is turned on and updated.

      The only reason I can think of that so many people are complaining is because they've only used the consumer version. When we get student laptops we immediately remove it and install the corporate version that is free for them. I've never had a problem uninstalling the trialware version of the AV that ships with so many laptops.

  3. Re:With all due respect... by nmos · · Score: 1, Informative

    The strategy seems to be to give away the program and then nag the user to purchase an update subscription and then completely break the users machine if they try to uninstall.

  4. Re:Is this guy serious? by SwashbucklingCowboy · · Score: 4, Informative

    What kind of virus rule updates would you not want to download?
    The kind that treat widely installed legitimate programs, e.g. Excel, as a virus.
  5. Re:AVG by flyingfsck · · Score: 3, Informative

    Windows is pretty damn good nowadays, but my Linux web server only goes down when the ISP has a power problem. That happens about once a year. In four years, the machine rebooted 5 times and never once due to Linux.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
  6. Re:No great loss by sumdumass · · Score: 2, Informative

    You must be reletivly new to their products. They used to have good/decent products but around 2002/2003 it started going downhill fast. I have stopped recomendig them since 2005 or so and get really frustrated when I have to remove them now.

    You right, They suck now. But they used to be half way decent at one time. I don't know what happened.

  7. Re:Is this guy serious? by yellowalienbaby · · Score: 2, Informative

    afaiaa avg updates as and when needed. I certainly get update notices more than once a week. Before and after the recent switch.

    --
    Darwin Hawking Blackmore
  8. Re:No great loss by DigiShaman · · Score: 3, Informative

    Agreed! Symantec NAV sucks ass nowadays.

    While Trend Micro is known to be good, my faith in it has been shattered when I cleaned up a web server that was infected with some unknown virus. It was so nasty, that it disabled the Trend Micro services!!!

    Because I use AVG Free at home (and has always prevented infections), I decided to download and install the 30 day trial of AVG for file servers. Needless to day, it found the viri and purged them.

    I think I'm on day 8 of the trial period without further incident. Because the trial version of F-Prot also failed, I fairly certain we will go with AVG.

    --
    Life is not for the lazy.
  9. Re:AVG by justthinkit · · Score: 2, Informative

    I've never seen AVG prevent, or detect an actual virus.

    This is a completely ridiculous statement. Maybe you just haven't checked C:\$VAULT$.AVG, a normally hidden directory. Mine currently has 121 xxxxxxxx.FILs, going back to Feb 4, 2007. AVG is alive and well, TYVM.

    --
    I come here for the love
  10. not all that obvious, really by Gary+W.+Longsine · · Score: 3, Informative

    One of my clients has a relatively large Symantec AntiVirus deployment (something like 35,000 Windows PCs). I was, among many other things, directly and soley responsible for their Symantec AntiVirus architecture for several years. I assure you that there are many issues which can be easily overcome at the scale of 300 machines which are pretty close to show stoppers at the 30,000 node scale. I agree that Symantec Enterprise Edition is a reasonable AntiVirus product, but its weakest link, ironically enough, are the issues that arise when trying to deploy, operate, and maintain it at the scale of a real enterprise.

    --
    If you mod me down, I shall become more powerful than you could possibly imagine.
  11. Re:With all due respect... by Rycross · · Score: 2, Informative

    I wouldn't take Norton AV if they payed me to install it. Its one of the worst AV options out there. Download AVG for home use.