Demystifying Salary Information

Arun Jacob points us to an article in the NYTimes about online tools that can help in salary negotiations. The article concentrates on two websites — Salary.com and Payscale.com — that use different approaches to provide information on standard compensation packages for particular positions and roles. The theory is that, armed with information that was once available only to corporate HR departments, you could have an easier time negotiating your pay using a fact-based rather than a feelings-based approach.

Comments

my two cents

[User 956]

you could have an easier time negotiating your pay using a fact-based rather than a feelings-based approach.

Tip #1: get salary info from friends with similar experience in a similar job before the interview Tip #2: whoever mentions a number first, loses.

Re:my two cents

[forkazoo]

Mentioning a number doesn't have to be to your disadvantage. I usually shy away from it, but in this current position I named a number -- about 5% more than what I actually wanted -- as the bottom of my range, and that's what I ended up getting offered (plus a 10% annual bonus). You just have to be liberal.

(And this is for work for a major staffing company).

Ummm... I'm not sure why you suggest that this worked to your advantage. You named a number which was obviously well within their comfort zone or they would have had to decline it or negotiate it. If they had named the first number, it might have been higher since you don't know the full range of their comfort zone. It's also possible that their initial offer would have been lower, but you could still negotiate past your goal. Once you have named a number, then they know that they won't need to offer anything higher. You will never be able to negotiate higher than your first offer. Likewise, if you are offering a job, when you go first, you can never negotiate lower than your initial offer because the candidate knows you can do better.

Re:my two cents

[ContractualObligatio]

Your Tip #2 is flat out wrong. There's a known effect (supported by research) called anchoring, whereby whoever goes first sets the expectations of where the conversation is going to go. If you want the highest salary you can get, you need to be know what is possible (as per Tip #1, for instance) and then ask for it, or highball to a reasonable extent to allow for negotiation. What is reasonable is dependent on any number of factors - whether there's a conversation on benefits to be had, how aggressive the expected role allows you to be, the culture of the firm you're applying for, whether you have the right personality to ask for a high number without sounding like an asshole, etc.

Knowing what you can get can be difficult, but it pays off and for many roles and companies you can be sure there is some kind of market rate to guide your thinking.

If you let them go first, you're giving open invitation for them to set a lower salary than you would like, and then having to fight to get back up to what you wanted. And it is likely (remember the research!) that you will feel uncomfortable being too pushy despite only trying to get a fair price. The employer might start to see you as an asshole for being pushy, when if you had simply started high yourself the perception can in fact be one of confidence.

Never go first only really applies when you don't know enough about the situation to have a reasonable expectation of the outcome. You therefore run the risk of shooting yourself in the foot by asking for a lower salary than they were willing to offer. If you don't know what the options are, keep quiet and remember not to let a low opening offer anchor your own expectations too low.

For a great book on the subject of negotiation, try "Bargaining for Advantage" by G. Richard Shell. He gives an example of one of his better students (a successful entrepreneur) who always made the first offer as a way to fix the negotiation range low. So be wary of falling into the same trap by letting your prospective employer name the price if there's something you're aiming for.

Incidentally my handle is chosen to explicitly acknowledge that even in the tech game, contracts and all the bullshit that goes with them have far too much affect on our lives, but it's worth the time learning how they are negotiated and worked. A windfall courtesy of having a great offer handed to you on a plate is wonderful, yes, but it's even better if you know enough about the situation to have control, and to put yourself in the best possible position. I can remember being paid way less than what I was worth (oh, the arrogance!) and it was the most demoralising thing at work. After receiving a job offer where I confidently named a price, I re-negotiated my pay up ~38% and suddenly work was more enjoyable. Note I didn't get my asking price. So I'm fairly sure I got as much as possible, that I didn't have to be a hard ass to get it, and that I sure wouldn't have got 38% if I'd started with, "I believe I'm due a raise, what would you think is good?"

Inflated Numbers

[TheFlyingGoat]

I've never found the IT salaries to be that accurate for my region. A few companies pay the amounts listed, but most of them are around $10k less than all of the salary sites. I don't think that the IT personnel are underpaid either... I think the sites are just inaccurate. It's kind of like those places that claim they can train you for an "exciting career in computers in just 6 months". Most of their ads claim that IT people with 2-3 years of experience are making $70k/year.

While it's important to have some facts when negotiating your salary, it's far more useful to bring in a list of all of the major projects you've worked on as well as some positive review/feedback letters from coworkers (not just IT staff... talk to some other staff that like you). Bringing in a printout from a website isn't going to mean beans to a manager... it's what you actually do for their company/department that matters.

"Web Developer"

[nick_davison]

Ten steps to misery, bitterness and potential unemployment... or how to gain empathy for your manager.

1. Go to salary.com
2. Search for a really common job. Let's use, "Web Developer"
3. Fail to find that job. Instead get offered variants of "Web Software Developer" that appears to describe a web application engineer rather than a general web developer.
4. Look at the salary range for a job that's markedly different to what you do.
5. Take offense at how unfairly you now feel you're paid.
6. Go to manager and demand a raise that you think is only fair.
7. Feel horribly taken advantage of when the manager, fairly legitimately, claims you're already pretty well compensated for the job you actually do vs. the significantly different job you found on the web.
8. Fester about the injustice.
9. Bitch about how the company you used to love is now terrible and evil.
10. Wonder why your manager who used to love you now sees you as a morale leech and someone they need to deal with.

Now see if you can guess the real reason a lot of managers get irritated by sites like this. Hint: It's nothing about being forced to pay what's fair.

Most sensible managers will want to pay a fair salary for the job they're having done simply because it attracts good applicants and a basis of fairness improves morale and hence productivity. Granted, not all managers are good or sensible but, honestly, most do try to be. Unfortunately, sites like salary.com, through their inherrent generalizations, often give thoroughly skewed impressions of what's fair and can cause all kinds of problems once someone that is fairly treated gets the impression they're being taken advantage of.

The flip side works against employees too... The last thing an employee wants is an ignorant manager finding a far less skilled job that kind of sounds similar and deciding 20% pay cuts or terminations and new hires are merrited.

Sure, they're a useful tool - but be seriously careful about building assumptions off over generalized data.