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Is Flixster Using Deceptive Viral Practices?

Talaria writes "The social networking movie review site Flixster is requesting their users' AOL, Gmail, Yahoo and Hotmail passwords, and then using them to access users' address books and send 'invitations' to join Flixster, making them appear to come from the user. The password prompt screen includes the ISP's logo right next to the password prompt. Rather than hiding this little 'feature,' Flixster brags about it in an interview after receiving $2 million in venture funding earlier this year." American Venture Magazine notes: "...such practices are becoming increasingly... common as new and even established web sites look to attract visitors without expensive marketing campaigns and a hefty advertising budget."

13 of 190 comments (clear)

  1. Facebook does this too. by Anonymous Coward · · Score: 4, Informative

    Facebook does they same. They ask for your e-mail address and e-mail address password, then spam your contact list. I can't believe people will give them their password, but some actually do. Preposterous!

    1. Re:Facebook does this too. by scsscs · · Score: 5, Informative

      The article makes it sound that way but it's not the case. They do prompt you to select which contacts to send an email to.

    2. Re:Facebook does this too. by Tim+C · · Score: 5, Insightful

      The point remains that not only do these sites ask for your email account password, but people actually let them have them. I personally find it utterly incredible that they even ask; this is so open to potential abuse that I can hardly think where to start. Sure, you can always change your password if they do start to abuse it (if they don't change it first!), but by then the damage may already be done.

    3. Re:Facebook does this too. by Zonk+(troll) · · Score: 4, Insightful

      Better solution:

      1) Boycott the scummers that use these tactics

      --
      "The Federal Reserve is a fraudulent system."--Lew Rockwell
      End The FED. -
  2. My Gmail password?! by mpiktas · · Score: 4, Insightful

    They can pry it only from my cold unresisting hands. If any site asked for it, not only I would not give it, but I would write a nasty letter, telling to shove their request so high up the ass, that it would be possible to see, when they open their mouths.

    1. Re:My Gmail password?! by Stewie241 · · Score: 4, Funny

      Go to:
      Edit->Preferences
      Select the Security Tab
      Click the Show Passwords button
      Click the Show Passwords button on the window that comes up
      Click the Yes button.
      Copy your list of usernames and passwords
      Paste the list here so I can make sure for you that the username and passwords are valid.

  3. another nasty trick... by advocate_one · · Score: 4, Interesting

    Most people try and keep their passwords and usernames to a small number so use the same password and username for several different sites... so a nasty trick could be to try using the password for flixter against the same username for a different account say google mail or myspace...

    --
    Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  4. Non-Issue by earnest+murderer · · Score: 4, Informative

    If you look at the lousy screen shots it is painfully obvious they are being up front and quite clear what they intend to do and how to skip the invitation process.

    I'm not saying I'm a fan of their scheme, but it's not like they're scamming anyone. You even get to select who you want to invite.

    I guess some people feel they have to produce content, even if they have to dress a non-story up in inflammatory language and ignore the facts of the situation. Gotta drive those Adsense impressions.

    --
    Platform advocacy is like choosing a favorite severely developmentally disabled child.
  5. Some crazy man's "great business idea" by suv4x4 · · Score: 4, Interesting

    I can literally hear the devs arguing this idea is insane, but their boss insisting on being implemented.

    And so it came to be. It's crazy not just because it's deceptive, but because it's a security nightmare. If you give your passwords to random sites even for the nicest purposes (which isn't even the case here) it's guaranteed they'll be leaked, and your accounts abused.

    What's next: signing a warrant of attorney so the great Flixster, so they could send your buddies free gifts, funded by your bank accounts and credit cards? It's definitely in the same line of thought as this preposterous scheme here.

  6. Maybe by dysfunct · · Score: 4, Interesting
    This clearly looks like one of those great "thinking out of the box" ideas upper management come up with in order to pat themselves on their back (and explain their bonuses with) that - apart from being badly thought out in the first place - also was badly implemented. Sending a mail to every single contact in an address book without giving the user any kind of choice might not be the best way to make friends - although due to obvious reasons I didn't want to try and find out whether there's a confirmation or something who this will be sent to. Any volunteers?

    The page in question is formatted to resemble a login gateway page of the various providers (think Microsoft Passport and the like) using the domain part of your email address to decide which provider login to display. Even though I consider myself quite knowledgeable when it comes to security related issues and have done security consulting for various companies, I *might* have fallen for this since it admittedly lowered my suspicions. I doubt Joe Sixpack or even many above-average users would have questioned the purpose of this form.

    Worth noting is their elaborate privacy policy and the cute picture of a monkey in their terms of service. Also, the footnote "Flixster does not store this information in any way" seems to have been added after the screen shots in TFA were taken and I could not find any information on how they connect to the email services (i.e. via a cryptographically safe link or plain text via a Win98 proxy server in Nigeria)

    --
    :/- spoon(_).
  7. Phishing made easy by the_doctor_23 · · Score: 5, Insightful

    After spending time and again to train our users not to give out passwords and other sensitive information, this feels like a smack in the face.
    As this practice gets more common, people will lower their guards (if they had them in the first place) and become conditioned to give out their password to anyone who asks.
    I can already hear them say "... but the website asked me for it... was that wrong?" *sigh*

    --
    "Extraordinary claims require extraordinary evidence" - Carl Sagan
  8. Exactly; not new by blowdart · · Score: 5, Informative

    sms.ac did exactly the same thing; but didn't ask permission to email people. Whilst you'd think people would know better even Joi Ito got caught by this, what's worse is they spammed before the signup process was complete. Joi immediately quit using the service and blogged a public apology, referring to sms.ac as spammers. Next thing you know they sent him a cease and desist demanding Joi stopped calling them spammers.

  9. Here's how to stop these scams by bocaJWho · · Score: 5, Insightful

    Google and other mainstream mail-service providers can put a stop to these messages pretty easily. Sending these messages violate several points in gmail's Terms of Use and Program Policies. Specifically:

    -Section 2. Personal Use: "The Service is made available to you for your personal use only."
        I see two violations here. First of all, they are giving the use of the service to someone other than themselves, violating the word "your". Secondly, they violate the word "personal" - this is clearly a business application
    -Section 3. Proper Use: "... Your use of the Service is subject to your acceptance of and compliance with the Agreement, including the Gmail Program Policies ..."
        Violations of the program policies include:
        - "Generate or facilitate unsolicited commercial email ("spam"). Such activity includes, but is not limited to ... selling, exchanging or distributing to a third party the email addresses of any person without such person's knowing and continued consent to such disclosure ... Interfere with other Gmail users' enjoyment of the Service" [spam certainly interferes with my enjoyment of gmail].
    -Additionally in Section 3: You shall not "(i) use the Service to upload, transmit or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as reasonably determined by Google;" Again, I find spam harassing.

    Given these violation, Google would be well within their rights to terminate the accounts (actually, according to the Terms of Use, they can do that whenever they feel like it, but lets assume they don't want to look too evil). Alternatively, They could send out notices that they will terminate any accounts that have been violated if they don't change their password in the next 10 days. Since so many people would lose, or face impending loss of their email accounts, services such as Flixster would suddenly have to find a new business model.

    While I didn't check, I would bet hotmail, yahoo mail etc. have similar terms of use.

    Even if Flixster decided to keep being an ass and collect passwords anyways, that would just mean that people stupid enough to give out their passwords would no longer have email accounts. Either way, I see no loss. Get to it Google et al.