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Linux Preinstalled Dell Available Soon

An anonymous reader writes "According to a BetaNews article, Dell confirmed on Wednesday plans to offer Linux pre-installed on select desktop and notebook systems, beyond its current Linux-based servers and Precision workstations. No specific time frame was given for the expanded Linux plans, although the company said in a blog posting that it will provide an update in the coming weeks regarding the effort. It will detail 'information on which systems we will offer, our testing and certification efforts, and the Linux distribution(s) that will be available,' Dell said, adding that, 'The countdown begins today.'"

74 of 305 comments (clear)

  1. So... by The+Bungi · · Score: 4, Insightful

    Does this mean that Dell will have to stop selling Windows? Or that they'll go bankrupt? Or will their offices be burned down to the ground? What was the reason for this not happening before again?

    1. Re:So... by ClosedSource · · Score: 2, Insightful

      "What was the reason for this not happening before again?"

      A perceived lack of ROI, I would guess. Whether that perception was accurate will be determined once they've been offering the Linux PC's for a while and can weigh their profits against support costs.

    2. Re:So... by jstomel · · Score: 2, Informative

      Lack of demand. Lets admit it, the vast majority of people who want to run linux build their own computers, no? Now that linux is becoming an office workstation option for at least a reasonable number of goverment and private sector workplaces, it becomes feasable for dell to keep a full time linux specialist on tech staff. They aren't really trying to sell this stuff to geeks, this is strictly aimed at the office.

    3. Re:So... by tinkertim · · Score: 5, Interesting

      Does this mean that Dell will have to stop selling Windows? Or that they'll go bankrupt? Or will their offices be burned down to the ground? What was the reason for this not happening before again?


      All good questions.

      I'm sure the lack of interest in Vista has something to do with this. When MS is about to release a new OS, they talk to hardware vendors and share some market predictions. They expected to sell XX copies, which in turn translated to Dell means "We'll sell xx new PC's due to Vista". Its not just Dell, it was everyone, but Dell is the example.

      Dell of course did not sell nearly as many PC's as they expected, sees part of their market headed for Ubuntu and RHEL and needs to follow the trend.

      I don't know, however if they are violating some part of their resale agreement with Microsoft and its a very good question. Is MS just 'staying' this because they know it was Vista that ultimately lead to this happening, or are they going to really bitch about it?

      As for their offices burning down, I guess that depends on how many employees are using Dell Laptops.

      As for why now? Why not a year ago? I think it was due to 2.4 and earlier 2.6 kernels not going so well on their hardware. I also think the growing server market had a bit to do with it.

      Finally Yes Dell could go bankrupt, but I doubt offering Linux as an option will have contributed to that if it happens. After all, its not the condom's fault that you forgot to put it on :)

    4. Re:So... by drsmithy · · Score: 4, Insightful

      I'm sure the lack of interest in Vista has something to do with this.

      Why would a typical Dell customer who isn't interested in Vista, be interested in Linux ?

    5. Re:So... by Cylix · · Score: 4, Insightful

      Why do people do the things they wouldn't normally do?

      Marketing!

      That's right folks, we are poised to market linux to any and every one of those poor fools who couldn't even use a toaster.

      It's the next big thing!

      Or perhaps there has been enough stink about it to get them to at least sale the idea. I'm sure it won't cost that much and it will probably push a few more units.

      Hell, even I would have liked this last year when I purchased several new systems. Given how goofed up the process is on some of the top end stuff it would just be kinda nice to have them out the door and pre-installed. Especially when performing a build out on a project and the last thing you want to do is worry about your servers installation needs.

      --
      "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
    6. Re:So... by Anonymous Coward · · Score: 4, Informative

      No. There are PLENTY of Windows based companies with that same graph in the first half of the decade - and Linux companies, Internet companies, etc. This one is even more interesting - note that each company in that one has had one split since 2000.

      Sorry, but your theory holds no juice.

      (Hint: Next time, make a point... THEN substantiate it with graphs & pictures)

    7. Re:So... by IrquiM · · Score: 2, Interesting

      No, we don't build our own if we can get them from dell cheaper!

      --
      This is blinging
    8. Re:So... by schotty · · Score: 5, Interesting

      Word of mouth.

      Really, Linux isn't that unknown. Especially when all the geeks/nerds/admins are running around with Linux orientated Con shirts and laptops with Ubuntu or Fedora on it. I have converted my share. All have been told I can reinstall windows for them for free if things don't work out. Zero requests to do so. Most have been followed up with too.

      And thats just me.

      More companies are using it. Schools are starting to switch. Some people do notice this, and spark interest. Just pretend now you are a tech noob, and hear about this Ubuntu thing. What do you get when you google that? One of the better Linux homepages IMHO. Enough to at least spark interest or curiousity. And most people have their resident geek to ask about. Thats how over half of the people I know are on Linux (mostly Linspire and Ubuntu) found out about it. Some blurb somewhere and drilled me.

      However, that being said, some real advertising beyond IBM is needed. Especially with the context of the IBM ads. They are aimed at us and the PHB and the army of Sr Admins that control what toys get bought and when. When Ubuntu or Linspire get ads with a Dell or Gateway, then the real momentum will begin.

      --
      Sigs are nice guns ...
    9. Re:So... by thePowerOfGrayskull · · Score: 3, Interesting

      "What was the reason for this not happening before again?"

      A perceived lack of ROI, I would guess. Whether that perception was accurate will be determined once they've been offering the Linux PC's for a while and can weigh their profits against support costs. Exactly it -- and I think that the very real result will be lackluster sales, causing them to turn around and say, "See? There's no market for this." I love linux - I run it on three home servers, one home desktop, and on a VM here at work (not allowed to run it on my desktop). However, I won't rush out to buy a preloaded system -- why bother? I build all my own PCs, and I suspect most people who use linux workstations do the same. And the people who we want to get linux to -- those poor, unaware Windows users -- will continue to be unaware of the offering. For them, the operating system doesn't exist; a computer /is/ Windows to them. Unless Dell actively markets it not as Linux, but as an easy-to-use desktop system for the average home user, these folks will remain happily oblivious. Anyone want to bet those odds?
    10. Re:So... by Knuckles · · Score: 4, Insightful

      I won't rush out to buy a preloaded system -- why bother?

      To have a laptop that works.

      --
      "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
  2. Dell-Ubuntu by Anonymous Coward · · Score: 2, Interesting

    I wonder if Shuttleworth is working his business skill magic to get Ubuntu on these machines.

  3. Great by mastershake_phd · · Score: 5, Insightful

    Now just tell me it costs less than, or at least the same as, the same PC with Windows pre-installed.

    1. Re:Great by davmoo · · Score: 5, Insightful

      Unless the Linux world comes up with a way to give Dell all the kickbacks and payoffs that the Windows world does, I don't see how Dell could possibly offer a Linux machine for less than, or even the same price as, a Windows machine. I hope Dell can prove me wrong, but I ain't holding my breath for it.

      --
      I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
    2. Re:Great by mastershake_phd · · Score: 2, Insightful

      Are we arguing that Linux is inferior to Windows and therefore should cost less?

      No, I'm saying it may be cheaper to buy the same PC with Windows on it then delete Windows and install Linux yourself. Chances are they will sell the very same PC with Windows on it.

    3. Re:Great by iamacat · · Score: 2, Interesting

      Sure, you can also build your own PC or change oil in your car by yourself. People who don't enjoy compiling NVIDIA kernel module on their own might pay a few extra bucks to get it done instead.

    4. Re: Great by Black+Parrot · · Score: 4, Informative

      Unless the Linux world comes up with a way to give Dell all the kickbacks and payoffs that the Windows world does, I don't see how Dell could possibly offer a Linux machine for less than, or even the same price as, a Windows machine. I hope Dell can prove me wrong, but I ain't holding my breath for it. At various places on Dell's website you can find workstations with Linux installed right now, and with a base configuration cheaper with Red Hat Enterprise Linux than with any of the versions of Windows listed.

      --
      Sheesh, evil *and* a jerk. -- Jade
    5. Re:Great by gormanly · · Score: 2, Insightful

      Yes, if you use a free, community-supported distro and are happy with that, know your way around it and don't mind upgrading to the next release every few months, then it may be cheaper. Assuming you have some sysadmin skills and your own time has no value.

      However, if you're in the market for a new laptop, if might be worth asking yourself if a few extra currency units on a kilo-currency unit investment means so much to you that you'd rather buy something you don't want (and possibly actually hate using) from a company you intensely dislike, when doing so deprives a Linux vendor of the revenue it'd earn if you bought its product, thus undermining the very community you claim to be a part of. If you pay for your Linux distro, the community wins. Engineers get paid. Support organisations get built up. Knowledge expands, and we become mainstream in the desktop sphere. Thence, world domination.

      And from a more selfish p.o.v., if you want something stable, predictable and supported by ISVs, an OS that you can put on to the machine and never upgrade (much more important with laptops than desktops) for the life of the machine... guess what? That'll cost you. There's no such thing as a free lunch.

      I order all our Dell workstations with Red Hat Enterprise Linux preinstalled (one of 2 reasons I have for choosing Dell), and it'll be great to be able to do the same with laptops. (This post brought to you by a Dell XPS M1210 running Red Hat Enterprise Linux 4 WS.)

    6. Re:Great by shaitand · · Score: 2, Informative

      Having worked in a call center I would disagree. You either use the same support staff and just train them on both systems or you farm it out based on volume. Farming it out doesn't even have to be to India, there are companies that would love to take on the burden of training staff to handle support calls for Dell. Bellsouth does this, if you are calling about your internet connection you are probably actually talking to a company called CallTech.

      You give support staff maybe as much as a week of training. Then sit in front of computers with a big database with a search engine interface. Most of that staff knows nothing about the systems or the software they just relay on their database with step by step instructions. You have a higher level of support that knows a thing or two and they submit updates when the answer isn't in the database. A third small team reviews those updates and rewrites them in step-by-step instructions before actually merging them into the database.

      This process scales with volume. The more calls you handle the more staff/lines and overhead you have. If they have substantial volume they will probably farm it out for $x/call if they have low volume they will pick a subset of their current staff and give them a one week course on Linux. Linux calls will then be routed to one of those reps.

  4. I'm so excited! by QuantumG · · Score: 2, Insightful

    I just hope Dell offers lots of distributions and gives the option of lots of different Linux support services. That's the great thing about Open Source.. there's an actual market for support services.. you're not stuck with the manufacturer. Dell could become the shop for desktop Linux.

    --
    How we know is more important than what we know.
    1. Re:I'm so excited! by Kristoph · · Score: 5, Funny

      Oh the joy, I can just see it now ...

      Dell: Hello, can we help you?
      Me: Hi, I am having some problems installing Linux on my new Dell laptop. I need some information about the video card so I can set up X.
      Dell: Ok, umm ... sure ... you said Lyn-ucks?
      Me: Yes?
      Dell: Ok, umm ... can you spell that please?

    2. Re:I'm so excited! by QuantumG · · Score: 2, Informative

      If I put you in a room and tell you to answer questions in chinese, when you don't speak a word of chinese, but I give you these nifty books which contain a whole lot of rules that you can follow to translate one chinese character into another chinese character, which result in you producing the right answers, can you, or the room, or you and the room, be considered to "understand" chinese?

      --
      How we know is more important than what we know.
    3. Re:I'm so excited! by ajs318 · · Score: 2, Informative

      I know it's bad form to respond to sigs, but you can install Debian (and Ubuntu) .deb packages on Slackware reasonably easily. First, use ar to extract the files from the .deb. You will get three files. The first, "debian-binary" can safely be ignored (all it contains is a version number to help the Debian packaging utilities). The second, "control.tar.gz" contains various scripts for pre- and post- installation and removal operations, and dependency-control information. These may be worth a butchers but probably can be ignored. Lastly there is "data.tar.gz" which, to all intents and purposes, is identical to a Slackware package. That is to say, it is a binary tarball which can just be unpacked straight into the root directory.

      Watch out, though, for incompatibilities between Debian's and Slackware's default file layouts.

      In general, if you're ever installing anything that wasn't packaged by your distribution, it's always best to install it from the source .tar.gz file. And if it swears blind you're missing something that you're convinced you've got, you're most probably missing the corresponding -dev or -devel package. Just install the missing package from source (and, if it's a library, remember to run ldconfig straight afterward).

      --
      Je fume. Tu fumes. Nous fûmes!
    4. Re:I'm so excited! by newdsfornerds · · Score: 2, Insightful

      Dell threatens to offer Linux pre-installed about every other month and there's a knee jerk reaction here at Slashdot every time. Bah. It will be news if Dell SHIPS a laptop with Linux pre-installed. Until that day, Slashdot stories on this subject do nothing but serve Dell's marketing division.

      --
      Damping absorbs vibrations. Dampening is caused by moisture.
  5. is there a politician in the room? by davmoo · · Score: 5, Insightful

    If in fact "no specific time frame was given", then how the fuck can "the countdown begins today"? Counting down to an undetermined date is like counting up to inifinity. And I have a feeling Dell knows this. This way they can talk the talk without having to actually walk the walk and either lose money or anger Microsoft.

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
    1. Re:is there a politician in the room? by oztiks · · Score: 2, Interesting

      I'd rate you funny not insightful :)

      But this is the thing, anger Microsoft yes, but what will the repercussions of this anger be? the only thing they'll do is entice Dell by sweetening their already sweet ass deal.

      I stick to this being just a silly ploy to screw Microsoft down a little more as the need for Windows becomes less and less a necessity in the marketplace and merely just another option for people to use. Regardless if Dell supports Linux or not the playing field with MacOS, Linux and Windows is becoming more and more on the same level as times goes.

      Larger business is welcoming these changes and why not? any smart business will always keep their options open, who wants to be stuck relying on another businesses success for their own operation and to function correctly? I know for sure that my business doesn't want to be put in such a position. Look at Norton for instance they relied on a need that Windows provided, now they have been burned by this need, proper business ethics points the finger at Microsoft and say "BAD BOY DON'T DO THAT!", Microsoft says "HA! I don't care I'm invisible" and now other company's large and small a like will see that ethics and understand they cant rely on Microsoft to not work against them at any possible time.

      Yeah i know ms fan boys will spout how wrong i am etc, etc but that record is old and busted now because Linux desktop is a reality and its not as hard it has been in the past. Businesses are seeing its viablity and if the larger company's start supporting it, it will become as easy as Windows to use (if not easier.) Heck Ubuntu is very easy to use as it is, it just needs that little push and WAYYYY it goes :)

  6. Let the cheering being... by X-treme-LLama · · Score: 4, Interesting

    I know that most of the crowd around here will be thrilled.. But I do wonder how broad the market actually is for this.. Obviously Linux is growing, and depending on distro becoming more user friendly all the time... The server market is a given, but linux is already doing well there.. 100,000 responses != 100,000 sales.. I'm sure many of the responses were already fans and users.. But that might be counter-acted by people who would buy but didn't comment, or might not even be aware.

    The lack of the MS tax will be great, but I have to wonder how many 'regular joes' and 'mom and pops' will try it out. We all know the stories about people setting up their parents with it, but that comes with an implied, and personal support system. And if their Linux Tech Support is anything like their Windows Support the help available may be less than stellar. I sure hope it catches on, even a little competition for MS is a good thing, and introducing people to OSS is fantastic. I also wonder if they'll have the models available at brick and mortar retailers, and if they'll actually push them.

    I think the sales figures will be very interesting to watch, especially for non-enterprise customers. The figures I'd be especially interested in would be the people who were happy with their purchase, and the real numbers behind that might be impossible to come by..

    1. Re:Let the cheering being... by JanneM · · Score: 4, Interesting

      The last two research labs I worked at both have sales and support contracts with Dell; when we need a new computer - from a server to a workstation to a laptop - unless we have specific reason otherwise, we buy Dell. And they all come with Windows.

      Of course, the previous lab was perhaps 80% Linux, and the current one is 50% (and the in-house IT group installs a dual-boot Linux by default on every Windows machine). And in fact I know there's been growing grumbling about this kind of exclusive deal when they aren't offering what we're using (no, the OS is not the whole issue but it's a fairly big part).

      In this kind of environment, sales of the Linux version would easily be more than half of all machines, including laptops. Now of course, this is not a very common environment on one hand, but we go through computing equipment like a TV preacher goes through hairspray on the other, so the field of research is not totally insignificant even for a large corporation.

      --
      Trust the Computer. The Computer is your friend.
    2. Re:Let the cheering being... by solanum · · Score: 4, Interesting

      I work for an organisation with several thousand employees and which has an exclusive deal with Dell (for desktops at least). Few of those employees use Linux, but I have installed it on my desktop and laptop with not too many problems. Before working here I would never have considered buying Dell, but I have actually been pleasantly surprised with the build quality. Next time I am in the market for a laptop at home (have toshiba at the mo which came with winxp home), I may well be persuaded by a Dell machine if they offered a machine that was the same build but guaranteed to work with Linux.

      My point is that whilst the market may not be huge, Dell doing this could gain themselves a much larger part of that market by making these offerings, so it may well be successful for them.

      --
      Si hoc legere scis nimium eruditionis habes.
    3. Re:Let the cheering being... by smartr · · Score: 5, Insightful

      One thing I haven't seen is a Windows coming with OpenOffice, Firefox, The Gimp, and Audacity preinstalled. Sure, anyone could go download those for free, but how many 'regular joes' know to do so? Every new install of Windoes I've seen has come preloaded with crapware. Most 'mom and pops' won't want to actually buy a full version of Microsoft Office, so OpenOffice preinstalled fits their needs much better. I honestly think that when people see how much "more" a prebuilt linux system has to offer, there will be some very happy customers. If Dell doesn't lose too many income earning deals with software companies because of this, this will be a huge win for Dell.

    4. Re:Let the cheering being... by suv4x4 · · Score: 2, Funny

      I know that most of the crowd around here will be thrilled.. BUT I do wonder how broad the market actually is for this..

      The server market is a given, BUT linux is already doing well there..

      I'm sure many of the responses were already fans and users.. BUT that might be counter-acted by people who would buy but didn't comment, or might not even be aware.

      The lack of the MS tax will be great, BUT I have to wonder how many 'regular joes' and 'mom and pops' will try it out.

      We all know the stories about people setting up their parents with it, BUT that comes with an implied, and personal support system.

      I sure hope it catches on, even a little competition for MS is a good thing [...] I also wonder if they'll have the models available at brick and mortar retailers, and if they'll actually push them.


      Sorry just couldn't stop myself reformatting your comment a little :D
      Emphasis and formatting mine up there, the text is left as in the original post.

      In a single post, you managed to give:

      5 positive points

      about the news and immediately refute them all.

      You also wondered about:

      3 things

      Are we after some sort of record?
    5. Re:Let the cheering being... by shaitand · · Score: 3, Insightful

      'My point is that whilst the market may not be huge, Dell doing this could gain themselves a much larger part of that market by making these offerings, so it may well be successful for them.'

      Not to mention that the market is growing. Dell is in a perfect position for early adoption. Dell knows they need to capture this market BEFORE the demand is entirely there. That way as the demand grows they maintain their market dominance.

      There are other factors too. Dell is the largest PC vendor. Manufacturers might not cave to kernel volunteers wanting specification but they will cave to Dell. A customer the size of Dell is enough to justify linux support for your device even without any other demand. The is probably true of software in many cases. Increased hardware and software availability will mean increased adoption and a growing market.

    6. Re:Let the cheering being... by Terrasque · · Score: 2, Interesting

      Sure, anyone could go download those for free, but how many 'regular joes' know to do so?

      From the amount of spyware they manage to download and install, I'd say "most of them".
      They're just landing on the wrong webpages.

      --
      It's The Golden Rule: "He who has the gold makes the rules."
    7. Re:Let the cheering being... by sydb · · Score: 2, Interesting

      I've got ten PCs myself, nine of which run Linux

      That's nothing, I've got fourteen, all of which run Linux.

      But seriously, put your dick away, it's smaller from this angle than you might think.

      I used to build my PCs but after you've cut your hands to shreds on the sharp edges of metal cases often enough, you realise that there is a value-add in pre-built machines. Corporate desktops in particular, like SFF Compaqs, are much easier to handle and upgrade, and I think they look nicer than your typical hobbiest tower machine. There are also a number of small specialists doing quality hardware, like DNUK for instance, where I got my last workstation.

      If you "need" that many "machines", look at virtualisation. Do you have them all powered on at once? operating at 100% CPU? Maybe you do if you have specialist interests like simulating nuclear explosions or competing with SETI but chances are you are burning several kilowatts more than you need. Heard of global warming? Do you pay your own electricity bills?

      Plus, system integration is not that interesting when you're just putting commodity parts together. The fun, for me anyway, is in the software and what you can do with it.

      --
      Yours Sincerely, Michael.
    8. Re:Let the cheering being... by an.echte.trilingue · · Score: 3, Interesting

      I got a computer from tigerdirect.com a couple years ago with windows, OOo, and firefox. I thought I was screwed at the time because I assumed the "complete MS compatible office suite" they advertised was MS Office or MS Works at least, but it is how I, Joe Sixpack himself, discovered Open Source. That same computer now has debian.

      --
      weirdest thing I ever saw: scientology advertising on slashdot.
  7. For some reason, I really want to see... by bluemonq · · Score: 5, Funny

    ...a commercial with a stoner penguin saying, "Dude, you're getting a Dell!".

  8. Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 5, Interesting

    I've been playing with the late alpha (Herd5) Feisty and now beta and lemme tell you, saying it's got "potential" is an understatement. WiFi support is worlds better, hardware autodetection is improved and the new auto-installer for codecs as they're needed flat-out rocks.

    As long as you're not doing RAID and you're cautious about 3D desktop stuff, Feisty Beta is really ready to now for semi-experienced Linux users and has strong potential as "The Chosen One" of distros. It should eat significant market share as people with older Win98 boxes are forced to upgrade to *something* due to lack of ongoing security support. And it'll tempt a lot of XP folk disgusted with malware issues.

    This has to be Dell's top choice and it's due for production release late April '07.

    1. Re:Betcha they'll wait for Ubuntu Feisty by l3v1 · · Score: 4, Insightful

      Well, I'va also been "playing" with feisty beta, on a dell with internal wifi and on an ibm t series with pcmcia wifi. Thing is, wifi didn't work automatically on either of them. It wasn't rocket science to make them work by hand, I know Debian inside out, still, what will take Dell that unspecified amount of time is probably to test their laptop line to see which is the best dell laptop + given linux distro combination. I hope they will come up with a good one, otherwise it will be anything but a success.
       

      --
      I am putting myself to the fullest possible use, which is all I can think that any conscious entity can ever hope to do.
    2. Re:Betcha they'll wait for Ubuntu Feisty by QuantumG · · Score: 2, Interesting

      Uhh.. who cares about autodetection? You're buying a PC with Linux preinstalled. Dell will give the hardware to Canonical.. they will get their tech monkeys to tweak Ubuntu until it works as best as they can possibly get it to work.. then they'll make a disk image that Dell can put onto their production line.

      Or were you just using this story as an opportunity to flog Feisty?

      --
      How we know is more important than what we know.
    3. Re:Betcha they'll wait for Ubuntu Feisty by JimMarch(equalccw) · · Score: 4, Informative

      Two points here:

      * I've played with a LOT of distros looking for one that can be supported among low-tech-level end users. Feisty, even in Beta, is the best I've seen. It has a hell of a lot of potential.

      * What are the alternatives? They could go with a commercial distro like Red Hat, Linspire or Suse, but that means more OS costs than a base Vista install. If they do one of the free variants of those (Fedora or OpenSuse) there are stability issues - trust me, I *loved* Fedora Core 6 and if it was just for my personal use, I'd have stuck with it, but the autoinstaller sometimes loads stupid stuff. OpenSuse 10.2 was more stable but the European repositories were often down. I haven't tried Freespire but those magic numbers "1.0" for a version don't inspire confidence. That leaves what, Mepis as a low-end commercial distro? How much support is there for Mepis as opposed to Ubuntu?

      Pretty much every Linux geek out there has at least some experience with Ubuntu at this point. That alone is reason to consider Ubuntu. Canonical is going to want this deal to go down, bad. Ubuntu is almost unique as being a free-to-download distro that still has a corporate development base.

      My personal favorite distro is actually Zenwalk. Fast as hell Slackware fork with basically all the hard stuff already done. Awesome distro, but...just a few too many minor glitches to load it on "Grandma Millie's" P4 box and expect not to get panic phone calls once a week or so.

      It's not us geeks that are the acid test for Linux, it's "Grandma Millie". Like a lot of my fellow political activists who are being hammered by Windows malware. I'm sick of doing bughunts for these folk when they get infested or zombified, flat fed up, and I can't see any better Linux alternative than Ubuntu.

    4. Re:Betcha they'll wait for Ubuntu Feisty by Corporate+Troll · · Score: 2, Informative

      It should eat significant market share as people with older Win98 boxes are forced to upgrade to *something* due to lack of ongoing security support.

      I see this argument all the time. I'm not saying that there aren't tons of people still on Win98. The problem is, it's working for them and the need to upgrade has been there since the XP days.

      Now, even if these people would think that upgrading to Ubuntu is a viable option (versus just keeping Windows 98, which works fine for them! Those aren't upgrade freaks like we are. Wait, I'm not an upgrade freak. I used Win2K exclusively up to fall 2005!), there still is a problem. The problem is that the hardware is hardly apt to run a distribution like Ubuntu. Win98-era PC's are in the range of P-III machines, most of them coming initially between 64 and 256 Meg RAM. Now a P-III with 256Meg with Ubuntu will probably work, but those are the machines that were extremely high-end back in the day. Normal people don't shop the high-end. Don't forget that back in those days, people that knew stuff about computers would double the amount of RAM in standard machines because it wasn't really enough. (Heck, I still do that these days!) The people that were knowledgeable back then, are most definitely not running Win98 anymore.

      Just recently I fixed a Thinkpad E600 for a friend, which is a P-II 300MHz or so with 128Meg RAM (which I found astonishingly high for that class of machine. It turned out that it came form a stock sale from a bank) Ubuntu wouldn't even install: not enough RAM. I temporary exchanged the 2x64Meg sticks with 2x256Meg sticks and I could install Ubuntu and use it just fine. After installation, I put in back the original 2x64Meg and Ubuntu worked from the harddisk. Slow, but it worked.... I'd hate to use it everyday. Still, I gave it back like that because I'm not giving away 2x256Meg RAM...

      All the current Win98 machines run fine on Win98, but they will be memory starved on any operating system that is considered "more modern" (and that includes XP) The fact that these typically can have damned slow disks, won't help when swapping.

      I have one P-III 550MHz with 512Meg RAM running Windows XP which I refurbished for my mother in law. That one runs really fine.... However, the only thing that is original in that machine is the motherboard, the floppy and the case. It will probably run Ubuntu fine too, but it isn't a typical Win98-era machine anymore.

  9. Future Dell Windows Installs by gemada · · Score: 5, Funny

    Hopefully the only Windows they will soon be installing at Dell headquarters are chair-proof windows.

  10. Now, if only... by benuski · · Score: 2, Interesting

    ...they'd start making laptops with cases that don't threaten to break every 5 minutes, I'd consider buying another one after my current one. But if they don't, I'm still going to seriously consider buying a Thinkpad.

    1. Re:Now, if only... by ady1 · · Score: 2, Insightful

      The word laptop doesn't mean what you think it mean. The lap actually needs to be under the laptop for it to not break.

  11. In related news, advice? by Anonymous Coward · · Score: 5, Informative

    Dell Australia (actually, malaysia or wherever they are outsourcing to) denied me my attempted return of my vista license. I had not accepted the EULA that comes up when you start the notebook for the first time.

    I asked them to send me the EULA after they denied me on the phone (there was no comprehension of the issue), this is the response I received:

    As per our conversation, we are unable to refund or exchange the Microsoft Windows Vista Operating System as the license is already tied to your computer, service tag #: BLAHBLAH

    And any exchange or refund of the license would be in breach of licensing agreement.

    Microsoft Vista is a good platform where technology is moving forwards and the markets are now gearing towards Microsoft Windows Vista.


    Any advice or let it go? - how amusing is that final sentence!

    1. Re:In related news, advice? by cerberusss · · Score: 3, Insightful

      This is completely besides the point, but wouldn't you consider just resizing the Vista partition? In previous stories, others mentioned trouble with warranties when calling the helpdesk without a working Windows installation.

      --
      8 of 13 people found this answer helpful. Did you?
    2. Re:In related news, advice? by SgtChaireBourne · · Score: 2, Informative

      Any advice or let it go? - how amusing is that final sentence!

      I hope you have a photo or other copy of the license, and stay focused. You will get people trying to run you around in circles so keep a log of who you talk with, when and about what - that will make it easier to escalate. Anyway, here are some examples:

      --
      Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
  12. Now it's up to the linux users by mwvdlee · · Score: 5, Insightful

    Now it's up to the linux users to actually buy those Dell systems they've been begging to come pre-installed with Linux for so long, to prove it wasn't just meaningless bitching and that they actually want Dells with Linux.

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    1. Re:Now it's up to the linux users by schotty · · Score: 2, Interesting

      I definitely will. I just don't have time to build my own anymore, much less ensure that each part is compliant. If it comes with the OS, it at least will work (perhaps not the best quality, but will work).

      Yes I am getting lazy in some areas I used to have a much larger passion in. Have a kid, and start your own repair shop. Can you say "No f-ing time?"

      If the price is fair its a done deal. System 76 matches the criteria too :D They do have some compteition already.

      --
      Sigs are nice guns ...
  13. Wrong direction by VincenzoRomano · · Score: 4, Insightful

    Dell confirmed on Wednesday plans to offer Linux pre-installed on select desktop and notebook systems
    But why on earth aren't they "planning to offer" the bare hardware with no OS pre-loaded at all?
    Seriously, why?

    --
    Maybe Computers will never be as intelligent as Humans.
    For sure they won't ever become so stupid. [VR-1988]
  14. Preinstalled with Novell Suse Linux? by yoobb · · Score: 5, Interesting

    Will the Dell be preinstalled with Novell Suse Linux? With the previous wheeling and dealing between Microsoft and Novell, that would seem to make the most sense (in a twisted way). The only other conventional alternative I can see is Red Hat. I doubt Dell would preinstall a Linux distribution that doesn't have strong corporate backing like Novell or Red Hat.

  15. Re:So, Linux will be preinstalled on Dell computer by benuski · · Score: 2, Funny

    Cliche overload! My brain has been slashdotted...

  16. Re:So, Linux will be preinstalled on Dell computer by Anonymous Coward · · Score: 2, Funny

    "Hello, this is Linus Torvalds, and I pronounce Linux as Dell!"

  17. For everyone who says that this is a ploy by Dell: by lilomar · · Score: 3, Insightful

    For everyone who says that this is a ploy by Dell: What do they have to do exactly? I have heard nothing but doubt on Dell's sincerity since this whole thing started, and as far as I can tell, Dell has done every thing possible to do what was originally asked of it on IdeaStorm. It has also lived up to all of it's promises about going forward with Linux on their computers. So, give them a break. Just wait and see if they keep their promise or not before you start talking about how they are just doing it as some evil Microsoft plan to take over the world (or the rest of it anyway).

    --
    The creator of this post (Jacob Smith) hereby releases it, and all of his other posts, into the public domain.
  18. Stop wondering by suv4x4 · · Score: 4, Insightful

    I know that most of the crowd around here will be thrilled.. But I do wonder how broad the market actually is for this..

    Can we please cut down on the "but I wonder" posts. Never mind what gets posted, there's always a bunch of folks there to "wonder" about the opposite happening, never mind what's the talk about. Just as some sorta hobby.

    Why wonder, when you can wait and see? If Dell offers Linux computers, this is good. It can't possibly be bad, if nobody buys 'em Dell will stop offering them. Nothing more.

    1. Re:Stop wondering by antdude · · Score: 2, Funny

      I wonder about suv4x4. [grin] :P

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    2. Re:Stop wondering by suv4x4 · · Score: 2, Informative

      I wonder about suv4x4. [grin] :P

      Ok, good. SUV matches the initials of my name, I don't drive a SUV, I drive a biodegradable bike that farts plant seeds, as I already pointed out in another post regarding powerful radars and confused whales.

  19. I can see it how... by Barkmullz · · Score: 5, Funny


    Dell: How can I help you today?
    Me: I bought this computer with Linux on it from you guys, and now I am having problems with X.
    Dell: RTFM, n00b!

    --
    Ronald said nothing. He flung himself from the room, flung himself upon his horse, and rode madly off in all directions.
  20. Re:Great, and maybe possible by AliasMarlowe · · Score: 5, Interesting

    Perhaps a PC could be given three prices, so the purchaser has a proper choice:

    1. Windows, without promotional crapplets
    2. Windows, with promotional crapplets
    3. Linux, with drivers

    Clearly, options 2 and 3 would be lower cost than option 1. I expect that options 2 and 3 would be similar in cost, even if the Linux option included a DVD with the distribution, drivers, and a collection of FOSS packages. The trade-offs in pricing would be visible in a way that customers might understand, although the crapplet collection would probably be described as "bonus enhanced-value mega-cool selected premium packages" to mask its negative value. People who truly want Windows might opt for the reduced-crap option, even if its price is higher (especially if they experienced the crapplet search & destroy obstacle course after an earlier purchase).

    With luck, we will never see the fourth pricing option which lurks malevolently in the background:
    4. Linux, with bonus enhanced-value mega-cool selected premium packages

    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire
  21. Re:So, Linux will be preinstalled on Dell computer by BlueTrin · · Score: 2, Funny

    You ruined my search on the keyword 'Funny', you insensitive clod !

    --
    Don't you know it is now both immoral and criminal to think beyond the next quarterly report?
  22. Preloaded Linux or open hardware? by chamalulu · · Score: 3, Insightful

    Personally, I do not care much if Dell ships laptops with Linux.

    What would make me positively surprised is if any large computer manufacturer would provide hardware with a guaranteed open specifications. If I get it with or without OS is irrelevant.

    Closed hardware and no specs makes me a dull boy.

  23. It gets better... by Savage-Rabbit · · Score: 2, Funny

    Oh the joy, I can just see it now ...

    Dell: Hello, can we help you?
    Me: Hi, I am having some problems installing Linux on my new Dell laptop. I need some information about the video card so I can set up X.
    Dell: Ok, umm ... sure ... you said Lyn-ucks?
    Me: Yes?
    Dell: Ok, umm ... can you spell that please? Dell: ... using Nato Phonetics mind you...
    Me: Uh... Phonetics??
    Dell: Yes Phonetics... you know Lima, Indigo, November...
    Me: Mmm... Ok... I don't know phonetics but I'll try... Lima, Indigo, November..... wait... let me seee.... http://www.google.com/ ..... phonetics.... Ah here it is: Uniform, Xray.
    Dell: Excellent Sir! Now please spell out your full name and address, the model name of your Dell computer, it's serial code, the Linux operating system version and your corporate credentials... Using phonetics of course.
    Me: All of it?
    Dell: Yes, all of it.
    Me: Is that necessary?
    Dell: Yes Sir. In order to avoid any confusion about the origin of support calls Dell management has decided that all identifying information has to be spelled out by the customer using phonetics.
    Me: Arrrghh... Very well then... Juliet, October, Hotel, Ummm..... let me see.... November, Delta, October, Echo.... Ummm.... Oh, fuck this..... **Hangs up**
    Dell: Ahhhh... Yet another Linux support call successfully handled.
    Me: Hmmmm.... let me see: http://groups.google.com/ comp->linux....

    I actually had a conversation like this with a support guy (from Network solutions IIRC, it was a couple of years ago).
    --
    Only to idiots, are orders laws.
    -- Henning von Tresckow
  24. What I want to know is... by Mjlner · · Score: 3, Funny

    will a preinstalled linux prevoid the warranty?

    --
    Lemon curry???
  25. Re:Great, and maybe possible by tijmentiming · · Score: 2, Interesting

    5. Dualboot Windows and Linux. (Or with VMWare)

  26. Not the first time by HangingChad · · Score: 2, Informative

    This isn't the first time Dell offered Linux. The last time they made a half-hearted effort then made a big show of saying no one wanted it. The Linux machines were almost impossible to find on their web site, didn't have any support options and they charged more for not putting Windows on the box. Some test.

    So I'm wondering if this is an actual effort to offer Linux boxes or another PR stunt? I don't trust Dell any farther than I can pee into a hurricane. They speak with the stench of Redmond on their lips.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  27. Large companies typically a poor job of this by gelfling · · Score: 3, Insightful

    Large companies have a very difficult time supporting more than one OS. It's about depth of staffing and skill. Of course if one assumes that Linux won't require as much support than I suppose there's an opening there. But if you imagine that Dell will preload any of your 20 favorite distros you are tripping. It will be SuSE and Red Hat. Period. And after some time they will eliminate one of them. Another year or two they'll discover that they're spending 20% as much as Windows to support 5% the customer base of Windows and then they will pull the plug on this.

  28. Re:Great, and maybe possible by Mr.+Underbridge · · Score: 2, Interesting

    Perhaps a PC could be given three prices, so the purchaser has a proper choice:

    1. Windows, without promotional crapplets
    2. Windows, with promotional crapplets
    3. Linux, with drivers

    Clearly, options 2 and 3 would be lower cost than option 1

    3) will cost at least as much as 1), and both will be more expensive than 2). The subsidized windows machine will cost the least due to the crapplets as well as economy of scale. The Linux machine will probably be more than the crapplet-free Windows machine because a) from what I've heard, selling a few machines without windows doesn't really save the OEM any money from MS, and b) again, the economy of scale with Windows.

    So there needs to be a shift in thinking: asking for Linux on a Dell is *not* a way to get a computer from Dell cheaper than they already are. It's possibly a way to get a machine pre-installed with Linux, and probably more importantly to get a machine with components that are guaranteed to work with Linux.

  29. TAx by kurtis25 · · Score: 2, Interesting

    Are we going to have a pay a Linux tax? Or more appropriately a non-windows tax because Dell will have to spend extra money on supporting Linux systems and users.

  30. Well, Okay, But by aquatone282 · · Score: 2, Funny

    . . . if I have a problem with it is Dell Support going to tell me to reformat the hard drive and load Windows. . .?

    --
    What?
  31. I call BS by massysett · · Score: 4, Insightful

    This whole Dell preinstalled Linux thing strikes me as a sham to get something out of Microsoft, like lower Windows license prices.

    The best thing Dell could do for Linux is simply make sure its hardware works. Put some engineers in a "Linux lab." They would make sure that all Dell computers, or just select Dell models, work well with Linux. That would mean that these models would have supported wireless and multimedia buttons that work. They would have video cards with open source drivers. Dell's Linux Web page would be much improved over its current version. It would have detailed instructions on how to make sure that suspend to RAM works with Dell laptops. It would have detailed instructions on how to get a selected Dell remote control to work with MythTV. Dell engineers would make sure the hardware has drivers, writing patches for the kernel if needed (then upstream would gladly help maintain the new code.)

    If Dell did all this, there would be no question on "what distro to support." EVERY distro would then support Dell! Debian, Ubuntu, Gentoo, Red Hat, SUSE, etc. would all take the necessary steps to get the Dell models supported in their distro. After all, with the detailed Dell information on the Dell site, integrating support would be dead simple! There would then be strong community sentiment in favor of Dell. Dell would be the best hardware maker for Linux. Everybody wins.

    Linux preinstalled is not all that important. The emphasis on preinstalled is the old, Windows/Mac way of thinking. If the kernel supports the hardware, then ANY distro will work with Dells! Installing any distro would take just a few clicks. Sure, some people will want preinstalled. For that, Dell could just have "Certified Linux Partners" that would preinstall whatever distro they want. Then the partner gets the support calls, not Dell. Dell would have lots of partners and sell computers, without getting end user support hassles. Again, everybody wins.

    Dell must realize all this. Their IdeaStorm is nothing more than PR BS. If they really wanted to support Linux, they would just improve hardware support. Write some drivers. Post some instructions. Instead they're doing a big public song and dance. I predict they will wave this website at MS during price negotiations. MS will drop the price. Then that's all we'll hear of this preinstalled BS. But that won't preclude TRUE Linux support like I've outlined here, and hopefully that will be forthcoming.

    1. Re:I call BS by cerberusss · · Score: 3, Interesting

      Speak for yourself. I'd *love* a pre-installed Linux. The last 6 years I've been running Linux on the desktop at work and at home, and frankly, I can't see the fun anymore in installation and spending hours to get the last hardware supported.

      --
      8 of 13 people found this answer helpful. Did you?
    2. Re:I call BS by cerberusss · · Score: 2, Informative

      I use OpenBSD and FreeBSD but Dell speaks nothing of them . . . . this is another indicator that IdeaStorm is a PR stunt.
      In my opinion, this is just an indicator that Linux has gotten on the radar of Dell's marketeers, but *BSD isn't.
      --
      8 of 13 people found this answer helpful. Did you?
  32. Re:I hope they don't by Constantine+XVI · · Score: 2, Informative

    I'm assuming you're talkig about the beta version (feisty/7.04).
    In a development release, I would expect huge bugs like yours on occasion.
    So far, I've seen a total of 1 (one) broken app, and that's democracyplayer, which I am currently running around dredging up the bugs in, and hopefully we'll have a working package by release.
    And though MP3 isin't installed by default, Feisty will set the codecs up the first time you try a MP3

    --
    "I think an etch-a-sketch with an ethernet port would beat IE7 in web standards compliance."
  33. Not typical. by SanityInAnarchy · · Score: 4, Interesting

    I know plenty of people who are attracted to Dell because they're finally making solid machines, and because if you watch their homepage for awhile, you can occasionally find really nice sales. I like to build my own computer, but if I can get an equivalent Dell for half the price of the components, and not have to put it together myself and hope it works, I call it a win.

    And I'm a Linux user.

    But suppose I was an XP user. Right now, Linux can have better support for pre-Vista software via Wine -- Vista is actually broken enough that it depends on your software whether it's easier to go to Wine or to Vista. And, remember all those problems nVidia was having with Vista? I'm not sure if those are resolved yet, or what other problems there might be, but Linux support from nVidia has been rock solid -- and thus, actually better than Vista right now.

    So, oddly enough, I would recommend Linux over Vista for gaming, although you're really better off with XP. I fully expect this to change, though -- Vista SP1 will probably fix every problem I've described here.

    --
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