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Cable Packet Shaping Causing Slowdowns

knorthern knight writes "To counter P2P programs that encrypt their traffic to evade detection, Rogers Cable in Canada has apparently started degrading all encrypted IP traffic, according to a post on Michael Geist's blog. How many of you log in to work over a VPN or ssh-tunnel? How many get usenet news or email over an encrypted connection? This could be a problem for Rogers Cable customers. Geist, who teaches at U of Ottawa, has 'been advised that the University computer help desk has received a steady stream of complaints from Rogers customers about off-campus email service.'"

15 of 356 comments (clear)

  1. Canada has problems in this area... by zappepcs · · Score: 5, Informative

    Shaw cable on the western side of Canada also mangles packets. Check with Vonage to find out how Shaw is trying to cripple their business by dropping calls, packets, or just dropping the network connection for people using Vonage VoIP.

    1. Re:Canada has problems in this area... by loraksus · · Score: 2, Informative

      Fortunatley, if you call and complain about the voip issues, they have a $10 a month package that "prioritizes" your traffic.
      Thanks Shaw!

      --
      1q2w3e4r5t6y7u8i9o0pqawsedrftgthyjukilo;p'azsxdcfv gbhnjmk,l.;/
  2. ... But these are essential by zCyl · · Score: 5, Informative

    This is somewhat "broken". If you can't use https or ssh with an internet connection, then that particular internet provider is little more than a glorified TV. If anything, ssh and https should be the highest priority.

    There are reasons why p2p systems have started encrypting their traffic. Due to popular discontent with bandwidth throttling, they are trying to classify their traffic with a group of services that cannot be removed without breaking the functionality of the internet for that service provider. So their ideal solution to that is to break the functionality of their internet connection?

  3. Why aren't the companies smarter? by khasim · · Score: 5, Informative

    Okay, I can see (from their perspective) how you wouldn't want someone who is paying the same as your other customers using 500x the bandwidth that they use. After all, you're paying for the bandwidth.

    So why not simply SEGMENT your network and put those heavy users on their own block? If you're that worried about P2P crap, they're probably sharing amongst themselves anyway. This would make it easier for you.

    So why not offer GRADUATED pricing levels? 2 GB/month for $x. 5 GB/month for $2x. 10 GB/month for $10x. You could even break it down to traffic that stays on your own network and traffic that reaches the Internet.

    The whole thing about the opposition to "Net Neutrality" is about extracting the MAXIMUM profit from the existing infrastructure with the minimum of technological advancement. Fuck that. We have the technology right now to make this a non-issue in almost every case. They just don't want to use it because there is a chance they can make more money by crippling the system.

  4. Telecommuter by Anonymous Coward · · Score: 5, Informative

    I am a telecommuter and I have certainly noticed the bandwidth decrease for encrypted traffic; at any given time, for my job, I absolutely have to have roughly 15 citrix-application windows open at any given time, and the only way to access the metaframe server is via a VPN connection (as per corporate security policy). I have noticed major, major slowdowns; it's unfortunate that I cannot do my work properly as a telecommuter due to this new procedure of Rogers. Don't get me wrong, everything still works properly, the only thing is that with this slow down of my Citrix sessions (due to the traffic being encrypted), I have learned to live with a "Click now, work later" style application behaviour; it reminds me of using a 486 PC.

  5. Re:Who said you were supposed to use your connecti by OAB_X · · Score: 2, Informative

    Rogers does not offer an "unlimited" plan (max 100gb upload/download transfer @ 5 megabit down) except for "buisness/enterprise" users.

    As for all the other stuff, there are lots of smaller DSL ISPs here, just they don't have advertising budgets as Rogers is a mega corporation here. They own radio stations, cable tv networks, cable tv distribution, voip, internet and cell phones. They can get away with it.

  6. Re:On the other hand, I want shaping that I contro by pak9rabid · · Score: 2, Informative

    Easy. Setup a Linux-based router and use HTB/iptables to prioritize your upstream. Thats what I do and it works beautifully. I can saturate my upload w/non-interactive programs (P2P, FTP, etc), and my ssh connecitons work fine. http://www.faqs.org/docs/Linux-HOWTO/ADSL-Bandwidt h-Management-HOWTO.html has a really good howto on setting up an example QoS system. It can be easily modified to suit your needs.

  7. That's not why P2P is encrypted by Rix · · Score: 2, Informative

    Various bittorrent clients implemented encryption because of ISPs trying to tell their customers what they could use the bandwidth they had purchased for.

    If we had strong network neutrality legislation, it wouldn't have been necessary.

  8. Re:Illegal? by SydShamino · · Score: 5, Informative

    No, not at all. The net neutrality debate is about whether ISPs can throttle content based on the content's particular source, not on the content type.

    Throttling based on content type is called packet shaping, and it's been done in the US and elsewhere for many years. Nothing about the net neutrality legislation would affect that, and anyone who says otherwise is confused or trying to deliberately mislead.

    Throttling based on source, where content of the same type from different sources receives different priorities, is what the net neutrality legislation is about. In other words, any ISP can choose to tone down streaming video traffic so that all their customers can use basic web and email services. No ISP should be able to block video streaming from Google but allow video to stream from Microsoft, just because Microsoft paid them money. (Unless that was clearly advertised to the ISP's customers before they signed up, that is.)

    In this case, it sounds like the ISP is throttling all encrypted content, regardless of its source or destination, so the net neutrality concept doesn't apply at all.

    --
    It doesn't hurt to be nice.
  9. Ummm, it is not "unlimited". by khasim · · Score: 5, Informative

    The reason for this is because they want to sell an "unlimited" package to people who will only use 2GB/month.


    No. They want to ADVERTISE an "unlimited" package so that people will leave their graduated plans and come over to the "unlimited" provider.

    Whereupon the "unlimited" provider throttles encrypted communications. And whatever else for someone going over the maximum of the "unlimited" plan.

    [i]Most people want to have unlimited traffic even if they have no concept of the amount of traffic they need.[/i]

    Not really. Most people would rather save a bit of money. So the companies use deceptive advertising.

    I'm saying that we need to force them to get rid of the deceptive advertising. There's no TECHNOLOGICAL reason for it.

    They can sell "unlimited standard usage" packages that throttle connections after 2GB/month.

    They can sell "unlimited gamer" packages that throttle connections after 5GB/month.

    They can sell "unlimited pro" packages that throttle connections after 10GB/month.

    The reason that they don't is that they can save MONEY by being STUPID and selling a single "unlimited" package and fucking with the connections so that things such as encrypted sessions are dead slow. It's about them being lazy. That is it.
  10. Re:What about gaming? by Anonymous Coward · · Score: 1, Informative

    Switch to Teksavvy like I did, it's dsl but even if you have to rent a phone line from them you still get truely unlimited service for cheaper than rogers' capped and throttled service. Hopefully you are in southern Ontario like I'm assuming.
    http://www.teksavvy.com/

  11. Some test results by Deadplant · · Score: 4, Informative

    wget http://autocast.ca/test.dat
    Length: 10,485,760 (10M) [text/plain]
    18:52:39 (539.62 KB/s) - `test.dat' saved [10485760/10485760]

    wget https://autocast.ca/test.dat
    Length: 10,485,760 (10M) [text/plain]
    18:53:03 (560.59 KB/s) - `test.dat.1' saved [10485760/10485760]

    No slowdown on https downloads at this moment from this location.

    scp test.dat odin.canadacast.ca:/root/
    test.dat 100% 10MB 97.5KB/s 01:45
    scp odin.canadacast.ca:/root/test.dat .
    test.dat 100% 10MB 602.4KB/s 00:17

    No slowdown on that either.
    Upstream rate is 97.5% of this cable modem's capability (800kbps)

    This is on a saturday, at 7:10pm local time.
    Not quite peak usage time of day but not 3am either.

    This does not prove anything of course.
    I've only failed to prove that there is traffic shaping, I have not proven that there is no traffic shaping.
    Maybe I'll try again at a known peak traffic time.

    1. Re:Some test results by Anonymous Coward · · Score: 1, Informative

      curl http://autocast.ca/test.dat > testttt

          % Total % Received % Xferd Average Speed Time Time Time Current

                                                                        Dload Upload Total Spent Left Speed

      100 10.0M 100 10.0M 0 0 561k 0 0:00:18 0:00:18 --:--:-- 581k

      curl https://autocast.ca/test.dat -k > testttt

          % Total % Received % Xferd Average Speed Time Time Time Current

                                                                        Dload Upload Total Spent Left Speed

      100 10.0M 100 10.0M 0 0 557k 0 0:00:18 0:00:18 --:--:-- 582k

      8:50pm on a saturday...I dont see any difference either

  12. Re:On the other hand, I want shaping that I contro by user9918277462 · · Score: 2, Informative
    I was doing this for a while (actually it was an OpenBSD box because pf is much more sane to use compared to tc/iptables) but found a better way. Rather than having a general purpose machine running 24/7 sucking down electricity (and having a big ugly grey box sitting on my desk) I bought a Linksys WRT54GL router and installed the open source DD-WRT firmware on it. It does easy traffic shaping, port forwarding/NAT and firewalling including full layer 7 filtering.


    It does everything my old dedicated router did with less power usage, much smaller form factor, no fan noise and it has a decent web admin interface out of the box. Essentially it's like buying a tiny dedicated Linux router box that actually designed to be a wired/wireless router.

  13. Sounds like Marriott hotels... by GrEp · · Score: 2, Informative

    I stayed at a Marriott hotel last week in Long Beach that used stayonline.net as there ISP, and the network was horrid. My colleague figured out after two days that the reason he was banned from the network was for using a non-US encryption standard for his SSH. Total bull. Also, file transers over a few meg seemed to be throttled like mad, making it almost impossible to upload pictures until after I got back home.

    --

    bash-2.04$
    bash-2.04$yes "Don't you hate dialup connections?"| write USERNAME