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Why Desktop Email Still Trumps Webmail

p3net writes "Shortly before the release of Thunderbird 2.0 RC1, Wired held an interesting interview with Scott MacGregor, the lead developer of Thunderbird. He presents some views as to why desktop email clients still triumph, even in this much-dominated web age. 'Some users want to have their data local for privacy and control. Furthermore, you can integrate data from different applications on the desktop in ways that you can't do with web-based solutions, unless you stick to web solutions from a single provider. For example, you can use your Outlook address book with Thunderbird. We'd like to continue to expand the kinds of data you can share between Thunderbird and other apps (both web and desktop applications).'"

4 of 340 comments (clear)

  1. Re:Sorry... by penix1 · · Score: 5, Insightful

    "It doesn't make sense to have thick clients anymore, when the web apps can do everything that the desktop apps can..."

    Until you don't have an Internet connection. I can type up 30 emails and queue them in the outbox until I do get connected if it is local.

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  2. Drag and Drop by sarahbau · · Score: 5, Interesting

    One of the main things I don't like about web mail is I've not seen one that lets me just drag a file or picture right into the message pane. If I want to email 8 pictures to someone, I normally have to click "add file," locate it, then do that 8 times (and many make me upload them one at a time as well, so that takes even longer). Another thing is the ability to get all 5 of my email accounts at once, instead of having to log into 5 different web pages.

  3. Working offline by captainjaroslav · · Score: 5, Interesting

    That's the main reason I like using Apple's mail.app. I can write emails when I'm somewhere where I don't have an Internet connection and then send them later when I do. Also, if you're somewhere with a slow connection, it only affects the sending and receiving, whereas, in my experience, a slow connection affects all of the navigating through messages and almost everything else you might do with Web mail.

    Graphically, I also think most clients are nicer to look at. That may not be that important to most people, but it is to me.

    That said, I like that I have the option of using Web mail when I'm near someone else's computer. (Ideally, I think I'd use IMAP so that my folders, etc. from my client would match the ones I see when I log on using the Web. I've actually been looking for a provider that offers IMAP where I could also transfer my domains so I'd still have everything in one place. I'm also looking for a price that would be competitive with GoDaddy, who currently handles my email and domains.)

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  4. Sorry, not even close by Anonymous+Brave+Guy · · Score: 5, Insightful

    I was forced to give up using Thunderbird at work, because some people I started working with elsewhere in the organisation relied on Exchange+Outlook calendaring facilities. In other words, I ought to be a prime target for Lightning. I'm also a geek who understands more than a pretty UI about what's involved with actually doing this.

    What do I see at the top of the lightning page?

    • Open source
    • Open standards
    • Cross-platform
    • Extensible

    Do you know how many of those I care about at work? Exactly none. And neither does pretty much anyone else in the target market for this product.

    What I do care about is how well it integrates with Exchange Server, and whether its notifications for meetings and such are compatible with the business standard Exchange+Outlook combination. However, the word "Exchange" does not appear anywhere on the product home page; nor does "Outlook".

    In other words, either their web page is terrible, or this isn't even close to making Thunderbird into a serious Outlook competitor. Given that the current version of Lightning is 0.3.1 (as in, starting with "0.") I'm going to go with the not-even-close version, and so it just about everyone else.

    I'm afraid TFA was much the same: yet more of the popular "many eyes make secure software myth" (seriously, are we still peddling that nonsense?) and more cries about the greatness of Thunderbird due to its extensibility (does anyone reading this actually use Thunderbird with any extensions, never mind the natural way they are routinely used by Firefox users?).

    Sorry to be so negative. I'm grateful to those who spend their time writing Thunderbird and giving it away to others, I really am. But it's starting to suffer from the two major diseases of the OSS world: a mistaken belief that users care more about philosophy than functionality, and a mistaken belief that OSS is somehow immune to the normal problems with software development just because some of its popular applications haven't (yet) been compromised as badly as the mainstream commercial players. I like the product, but until its marketing stops talking crap, I'm going to criticise the marketing.

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