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PC World Editor Resigns When Ordered Not to Criticize Advertisers

bricko noted a story of our modern journalism world gone so wrong it makes me sad. "Editor-in-Chief Harry McCracken quit abruptly today because the company's new CEO, Colin Crawford, tried to kill a story about Apple and Steve Jobs." The link discusses that the CEO was the former head of MacWorld and would get calls from Jobs. Apparently he also told the staff that product reviews had to be nicer to vendors who advertise in the magazine. The sad thing is that given the economics of publishing in this day and age, I doubt anything even comes of this even tho it essentially confirms that PC World reviews should be thought of as no more than press releases. I know that's how I will consider links from them in the future. But congratulations to anyone willing to stick to their guns on such matters.

16 of 327 comments (clear)

  1. Way of the world. by SatanicPuppy · · Score: 5, Insightful

    There is constant pressure in all organizations that make money from advertising to curry favor with your advertisers by being nice to them. If you've ever worked in media, you know there is like a demilitiarized zone between the editorial and the advertising department, and both sides deeply resent the other side for what they perceive as the others failure to understand their company mission.

    It is a testament to how evil the ad people are that they really see it that way. The time when ads were a necessary evil and and the actual content was the important part is long gone, and we're trending more and more toward the content being nothing more than a lure for ads.

    I never thought much of PC World, but I have to respect an Executive Editor who is willing to put his principles ahead of his job. Of course, now I think less of PC World because their damn executive editor had to quit because they put their whoring for ads ahead of the needs of their readers.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  2. Consumers are responsible too by Glowing+Fish · · Score: 5, Insightful

    As much as it is bad that corporations control (or at least influence) the media through advertising, it wouldn't go on if consumers wouldn't allow it to happen. If consumers would be willing to spend a little extra money on a magazine, or in general be just a little more critical of their purchases, companies wouldn't have so much power to misinform.

    All the money that would be spent up front in buying magazines that are consumer, and not advertiser supported, would be saved when they bought equipment that was the best value for their money, instead of being overly hyped junk.

    --
    Hopefully I didn't put any [] around my words.
  3. British Mags by Jerrry · · Score: 5, Informative

    British computer magazines generally have much better editorial content than their American equivalents and don't seem to pull punches when it comes to reviews.

    Borders and Barnes and Noble carry most of the popular ones.

  4. Re:Traditional Media is dieing by DriveDog · · Score: 5, Funny

    Yep. So is spelling.

  5. Who reads computer magazines anyway? by Glowing+Fish · · Score: 5, Insightful

    Actually, this article brought up a question for me:
    Who reads computer magazines, anyway?
    Although I am not the most 31337 person in the world, I am pretty much surrounded by the world of computers, but I have never, in my life, put down money for a computer magazine. And no one I know, including many programmers, hardware people, or network administrators, seems to be a follower either.
    But yet I see racks of these things at grocery stores. Who is buying these things? Middle management who want to keep up to date with the computer world?

    --
    Hopefully I didn't put any [] around my words.
  6. Even tho I am not normally a pedant... by manekineko2 · · Score: 5, Insightful

    "I doubt anything even comes of this even tho it essentially confirms that PC World reviews should be thought of as no more than press releases."

    I know it's old hat to complain about the poor quality of editing at Slashdot, but seriously now, "tho"? This is how my 13 year old little sister types in chat sessions, not how the editors of a semi-respectable news site read by millions should write news stories.

    In this case, they can't even hide behind the defense that these were the submitter's original words and as editors they can't be expected to catch every little mistake (even though the editors of other sites that have even higher posting volumes like Engadget don't seem to have this problem). In this case, though, this is actually the editor's own words. For shame...

  7. Re:Good character by TravisW · · Score: 5, Insightful

    (1) Point taken, but that's different. Intel may be an advertiser here, but there's no evidence that there's any soft-sell payola here. (Are Intel products ever reviewed here, even, besides by voluntary member posts, i.e. is this even a potential conflict of interest?) (2) The tagline aside, Slashdot is not a news site: Its stories are not reported as (even ostensibly objective) news -- they're reported more like opinionated analysis (which includes both thought-provoking and shameless flamebait). From recent (posted) summaries: "Perhaps by then, people will have forgotten how eBay enabled buyer 'Blazers5505' to hook up with sellers like 'oneclickshooting' just weeks before the worst mass shooting in modern US history, prompting eBay to issue a gun-parts-don't-kill-students-guns-and-ammo-do statement that showed little evidence of its celebrated commitment to social consciousness." "Google's motto is 'Don't Be Evil' -- but they sure have an evil non-disclosure agreement!... Luckily, someone has posted excerpts from the NDA before he signed it and had to say silent forever." "I wonder if this time it will be more obvious to the courts that Verizon's patents aren't so original?" "How long will we let rampant censorship go on, in the name of economic interest?" Also, cf. most stories about China, Diebold, Microsoft, the Microsoft topic icon, etc. These opinions may be variously well-supported by data, but they're opinions nonetheless, and are often (and unfortunately) disguised as news. How about "Analysis for Nerds, (Mostly) Stuff That Matters?"

  8. "Free" Press by queenb**ch · · Score: 5, Insightful

    The video game industry has suffered from this for ages. No matter how crappy or buggy the game, it would get good reviews from the rags and web sites. The reason for this is that the gaming companies would threaten to pull advance copies of their next game if any game got a bad review. Since not being to review games would effectively shut down the site/rag, they piped down and played along. It's been going on with the auto makers for decades. Seriously pan one of the new line up, and see what you get to write about next year. The beauty products industry has also long operated along these lines. Write something less than glowing about their new shade of lipstick and see if you ever get another sample. The fashion industry is another example.

    Now that this has become the "norm", I'm not surprised to see it spreading to other parts of the computer industry. So much for having a free press - guess that they're not really "free" after all if all you have to do is buy a few ads.

    2 cents,

    Queen B.

    --
    HDGary secures my bank :/
    1. Re:"Free" Press by gEvil+(beta) · · Score: 5, Funny

      The video game industry has suffered from this for ages. No matter how crappy or buggy the game, it would get good reviews from the rags and web sites.

      Good point. 4/5

      --
      This guy's the limit!
    2. Re:"Free" Press by akpoff · · Score: 5, Insightful

      This is why Consumer Union (publisher of Consumer Reports) buy everything they review at normal retail outlets. If you don't accept advertising there's nothing the manufacturers can take away from you. Of course the catch is you have to actually have enough subscribers paying the real cost of the magazine to make it work.

    3. Re:"Free" Press by JudasBlue · · Score: 5, Interesting

      I worked in the game press as a writer and editor for over a decade at many magazines and sites, and this wasn't true at least up to 2002, past then I wasn't on a masthead anywhere and don't know. A lot of people have this perception that game companies do this, and it doesn't happen. Yes, magazines pretty much have to have review copies, because a magazine takes weeks to get from the point it is written to the shelf. When a new game is coming out, who is going to wait a month after it is on the shelf for a review? So yes, the magazines need review copies. But the publishers need the magazines to review the games just as much. The idea that one bad review is going to cause a publisher to cut off one of their sources of possible buzz for their future titles is just not the way it works. It might be that way for small fry sites, but not for the larger sites or magazines, the publishers can't afford it.

      What does happen then? Why do magazines end up publishing good reviews of fairly crappy titles? Because a lot of the time what they are reviewing isn't a finished game, for one thing. It is a 90% done beta because, remember, magazines have to hit the shelves on time, so they have to review what they can get, and they give the publisher the bennie of the doubt. Then there are the trips and tchokies. Want to go to Candlestick Park and take batting practice from Vita Blue? I got that junket for Electronic Games Magazine once. Want a $250 leather jacket for free? Well, you should see the ones we got for the last of the Harpoon series, they kicked ass. And so on. I had closets full of this stuff... Finally, there is simply workload. If you are working in the industry, you never finish a game. You never come close. When I was at the height of my work in that field, I was burning through 200 games or so a year to keep up. How many of them do you think I really *played*? The four or so a year I wrote strategy guides on got completely played, the others got a day, if that.

      I really doubt much has changed in the last five years. The industry is very good at influencing the game mags and the game mags and everyone makes money off the gamer. It is a symbotic relationship, but not one where anyone ever actually threatens to "pull" review copies or anything so crass. Again, it might happen to the small fry websites, but not to any of the players.

      --

      7. What we cannot speak about we must pass over in silence.

  9. This is really common by Groo+Wanderer · · Score: 5, Interesting

    I write for the Inq, and I have seen the whole paid for journalist thing crop up time and time again, although not at the Inq. I can say with certainty that if there was even an indication of this, anyone working for us would be thrown out so fast it would astound you.

    A while back when it got particularly bad, I wrote this up:
    http://www.theinquirer.net/default.aspx?article=30 042
    And if anything, things have gotten quite a bit worse. It isn't the names you might recognize as much as tge power brokers behind the scenes, usually with a good chunk of site ownership.

    All of the accused will blather on about firewalls between advertising and editorial people, but it is all a crock, usually worth the recycling value of the pixels it is printed on.

    I have been offered bribes, both cash and other from people, but I have _NEVER_ gotten any pressure to change a story for content, although I have had edits made so we wouldn't get our asses sued off for libel/slander/whatnot. I agreed with these in the long run.

    To put things in perspective, when I was in the process of ripping HP up and down, starting here:
    http://www.theinquirer.net/default.aspx?article=11 542
    I was at the last Comdex in the press room. I was sitting beside Nathan Brookwood and a CNet guy, and had written a particularly biting piece about HP/Carly (I forget which one, there were many). and I got an email from Mike Magee saying "HP wants to.....".

    Needless to say, that was an asshole pucker moment. I clicked on it ready to call my lawyer next, and it read:
    "....advertise with us.". I wrote him back and asked if it meant that I had to tone down the stories. I forget the exact wording of the response, but summed up it was "not a chance".

    Basically, there are honest editors/owners/management and dishonest ones. The dishonest ones will lean on people to do things that they know better than to do. The honest ones will leave, the dishonest ones will stay, and you quickly get a dishonest organization. (As an aside, the same holds true for companies and PR)

    Let me sum this up clearly, there are a LOT of rotten sites out there, and also a lot of good ones. The rotten ones are quite good at hiding/disguising their paid for status, you probably wouldn't recognize it if you saw it. Most people throw accusations of bias around as soon as they disagree with the conclusion a site makes, usually a fanboi-ish thing. This is wrong.

    Where you get a lot of the bias is things like roundups of hardware that you can not get your product into if you do not have an advertising contract with the site. Hot samples that are not purchasable being overlooked if a banner ad is running prominently on the site, and other similar things. Things are bad out there. One great one is sites selling awards to companies, you know those logos gold/diamond/three thumbs up/whatever that you see on boxes, can be bought from a number of sites. Look for reviews where you see a mediocre review with a summation of 'Three Silver Starzzz!!!' at the end, and you can be pretty sure money changed hands.

    There is also the good old fashioned sending of a review with a check, but that is less common now.

    Basically, be skeptical. Read every review about a new release, and look for the one that stands out. Look for reviews that say 'kick-ass overclocking part' and the forum posts saying 'I can't get anywhere near that'. These are not 100% sure signs, but keep a tally, patterns will emerge.

    In the end, things are bad. If you are moderately skeptical and have an IQ greater than a warm moist towelette, you will see the patterns. You are not imagining them.

                -Charlie

  10. I can't believe CmdrTaco ... by Bearpaw · · Score: 5, Insightful
    I can't believe CmdrTaco and so many other people here are being so fracking gullible.

    Harry McCracken was editor-in-chief of a major tech mag supported by big advertisers. I find it hard to believe that Colin Crawford's suggestion was anything new. At most, maybe he was just more blunt about it than previous CEOs.

    I'm sure there's a hell of a lot more to the story than an oh-so-noble stance by McCracken.

    1. Re:I can't believe CmdrTaco ... by javaxjb · · Score: 5, Informative

      Harry McCracken has been an editor at several publications for quite some time. I was a freelance writer in the mid-80s to early 90s and was regularly took assignments from him. I was once assigned to review a new software package that was in late beta and was concerned that the review would turn out negative, but I was still dealing with a beta version. I wanted to hold until the release version, but deadlines and schedules being what they are in the publishing business that wasn't an option. Harry said maintaining integrity was important, that I should point out the problems and we would note that it was still in beta (I actually liked the design, but the bugs made it too unreliable for serious work). While things can change in nearly two decades, this fits the character of Harry McCracken as I knew him.

      --
      Programmers in mirror are brighter than they appear
  11. Re:Traditional Media is dieing by Floritard · · Score: 5, Funny

    Only traditional spelling is dying. New spellings are born every day!

  12. Re:Good character by SeaFox · · Score: 5, Insightful

    MacWorld is an awful magazine and has been for years.

    And that's too bad, because they used to be a GOOD magazine. These are some things that sent MacWorld down the tubes, and they are responsible for most of them.
    1. Pandering to newbies. They got rid of the in-depth Photoshop instructional articles, technical discussions about interfaces and architectures, and some of their better columnists. Now more content was devoted to color correcting old family photos and "secrets" to using iTunes one could get from the help function just as easily. I'm sure part of this was from Macworld buying MacUser out and needing to expand to keep MacUser's readership, but it also meant more articles that took less "work" to write, IMHO.

    2. The iPod. It seemed every third issue had a cover story about the iPod. How to pick an iPod that was right for you. A review of the latest model of iPod, iPod accessories. Even when Macworld's publishers started a whole separate magazine devoted to digital audio and portable DAPs (note: a magazine that rarely talked about any player BUT the iPod) they still kept it up on Macworld. The magazine was less and less about the very topic it was named for!

    3. Getting thinner. Macworld's average page count has gone down by about a third between 1998 and 2002. Some issues have half as many pages as issues from 1997. Less content, and they trimmed the size of the magazine itself in dimensions slightly, too. The magazine is so slim now they had to change the font they used on the spine for it to fit.

    4. Ads, Ads, Ads. The number of ads in Macworld increased. It used to be most ads in Macworld were full page, half-page or sidebar style. And there would only be one type generally on each page. But around the time the size of the magazine was cut down the layout began to change, too. There might be more than one sidebar, two quarter-page ads on opposite corners. A full page on one side and the facing page having a half-page ad on it, ect. The result was Macworld appeared to be filling the margins around their advertising with content, instead of the other way around.

    5. Everything is glowing! A saw fewer poor reviews about products, especially Apple products. They would go through a comparison on three Apple desktops and after saying model Y was not a very good value compared to model Z, they would still give model Y four stars! A third party product they considered "flawed" would still get two stars. I didn't feel I could really trust the reviewers at Macworld to give proper weight to the shortcomings of products when they wrote their reviews, which didn't make the reviews particularly usable to me.

    So after being a Macworld purchaser and later subscriber for over 10 years, I let my sub end in May 2006.