AT&T Dumps VOIP Customers

Proudrooster writes "In the past two weeks AT&T has sent out disconnect letters to VOIP customers in big rude red letters, stating that VOIP service will be suspended in 30 days and permanently disconnected in 60 days. They cited E911 service as the reason. (It is peculiar that AT&T is unable overcome an E911 technical hurdle, since SBC/AT&T is also the local landline company in many areas where VOIP cancellation notices are being received.) Many AT&T VOIP customers have found that they are unable to transfer their phone numbers to a new provider. Further, AT&T is unwilling to set up a forwarding message directing callers to a new phone number for those who are unable to transfer their old numbers. In effect, AT&T has told many long-term VOIP subscribers: 'We are turning off your phone in 30 days, goodbye.'"

Comments

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[Farrside]

I find it entirely appropriate, if not prescient.

What's the line?

[Anonymous Coward]

We don't care, we're the phone company.

Re:What's the line?

[CRC'99]

From Saturday Night Live...

Ernestine: We handle eighty-four billion calls a year. Serving everyone from presidents and kings to the scum of the earth. We realize that every so often you can't get an operator, for no apparent reason your phone goes out of order, or perhaps you get charged for a call you didn't make.

We don't care.

Watch this.. [ she hits buttons maniacally ] ..just lost Peoria.

You see, this phone system consists of a multibillion-dollar matrix of space age technology that is so sophisticated, even we can't handle it. But that's your problem, isn't it? Next time you complain about your phone service, why don't you try using two Dixie cups with a string?

We don't care. We don't have to. We're the Phone Company.

Re:What's the line?

[StringBlade]

From the article url:

Peoria cut cable causes affects phones throughout the state

noun verb noun verb verb noun preposition article noun

Mental language processor exception handling 'verb verb'...aborting. See compiler output for details.

Re:What's the line?

[CreateWindowEx]

noun verb noun verb verb noun preposition article noun
Mental language processor exception handling 'verb verb'...aborting. See compiler output for details.

Do you have the 2.3.7 patch to the mental language compiler? Mine gives this parsing: "Peoria cut cable causes; affects phones throughout the state."

(The Peoria chamber of commerce voted to cut funding to several charity groups (causes) that support broken cables and frayed ropes; the flood of calls in opposition to this move triggered outages in the phone system.)

Re:What's the line?

[Nefarious Wheel]

I'm standing here, watching the tape drive spinning around, and talking.

I'm standing here, watching the tape drive, spinning around and talking.

I'm standing here, watching the tape drive spinning around and talking.

...answer to a question someone asked me long ago, after a long, long Easter weekend spent upgrading a power utility to VMS V4.

Trauma effects affect language.

Odd.

[gklinger]

AT&T should know better than anyone that breaking up is hard to do. Talk about a short institutional memory.

quote

[alexandreracine]

Governor Sio Bibble: A communications disruption could mean only one thing: invasion.

Re:RTFA'd for a change..

[devilspgd]

The mail isn't rude... Not even the words. Rather, the letters they used.

Probably too many "T"s, those are very rude letters.

Welcome to the new AT&T

[Fujisawa Sensei]

Welcome to the new AT&T.

Fuck you very much.

Re:911 Operator: can we get your address?

[StringBlade]

Either they're having a stroke, or their mouth has been morphed away into a seamless patch of flesh while three men in black suits place a mechanical insect-like tracking device in their stomach.

You know...things like this happen sometimes