Web 2.0 Distracts from Good Design
stevedcc writes "The BBC is running a story about web 2.0 and usability, including comments from Jakob Nielsen stating "Hype about Web 2.0 is making web firms neglect the basics of good design".
From the article:
"He warned that the rush to make webpages more dynamic often meant users were badly served. Sites peppered with personalization tools were in danger of resembling the 'glossy but useless' sites at the height of the dotcom boom."
I stick to html, since everyone can read it (mostly). And I hand code it, since most of the editors seem to make a real mess of the code, and sometimes I want to change it. Anyone else this old fashioned ?
I use a bunch of Firefox plugins to improve my browsing experience... but I recently was stuck using a computer with only IE. I had totally forgotten how many sites were obnoxious. I don't mind some reasonable advertising, but sites seem to be increasing the percent of the screen given to annoying animated/Flash ads, huge colourful ads in the middle of the article, etc.
The worst are the sites that underline every noun and if your mouse accidentally passes over one of those words, a big ad box pops up that you have to close. How did it ever occur to someone to make a site where you aren't even free to move your mouse around if you want to without your reading being interrupted?
It also seems like the big, rich companies are the worst offenders. Like they can afford to piss off visitors, and we'll just take it... 'cause you know MSN is such a great site. Yuk. Usability has been going downhill since forever.... blaming web 2.0 is barking up the wrong tree. Maybe try blaming the boom of web advertising.
I'm serious--are you joking? There is almost NO hierarchy. All the data, and there's a lot of it, is basically on one or two visual layers. It's impossible to get an instant snapshot of the available content sections because the section headers scroll off ("below the fold"), and there's no top level navigation. Section headings are the same size as the body type, so I can't easily discern where sections begin and end (he could have just used separate divs for each section, so there'd be a gutter between colored backgrounds).
You and Nielsen seem to promote this idea that having no sense for design (information OR graphic) somehow actually *increases* usability. I'm all for usability first, fast downloads, etc., but we have to stop and admit that design IS important.
Limina.Log
Nielsen is a sellout and has no credibility. Shortly after releasing his "Flash is 99% bad" work, Nielsen took money from Macromedia, and suddenly it's not so bad:
http://www.useit.com/alertbox/20001029.html
Usability includes being able to access the content without using proprietary software, Jakob!
Despite the constant references to him and his ideas, I think Nielsen is highly overrated. I agree that unnecessary graphic elements can get in the way of your message, but his solution is usually to remove *all* graphic elements and stick with plain dark text on a light background. Good design is about conveying an idea or information cleanly and clearly, and often "making it look pretty" can go a long way toward that goal. More often than not, "usability" seems to just mean "get rid of the images."
Obvious exits are NORTH, SOUTH, and DENNIS.