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The Clueless Newbie Rides Again

overshoot writes "Anyone remember The Clueless Newbie's Linux Odyssey? As it happens, she's come back to have a go at Ubuntu Feisty. 'Four years ago I tried about a dozen Linux distributions, to see if they were ready for an ordinary user to install as an escape from the Windows world. None of the distros performed well enough for me to recommend them to a non-geek unless they were going to hire someone to install it. After hearing Dell's recent announcement that it will sell computers with pre-installed Ubuntu Linux, I decided to see if Ubuntu was user-friendly.'"

16 of 636 comments (clear)

  1. Before anyone slams her.... by iknownuttin · · Score: 5, Insightful
    Keep in mind that she has done the Linux Community a great service by documenting her trials and tribulations.

    For those of you in the F/OSS community who want to make their products more mainstream, here's a free user test and feedback.

    I take it as a great compliment to you folks in the F/OSS community that someone like her is attempting to install and run your products! It means you are becoming a real alternative to Windows and this editorial is a wonderful way to continue and expand on your excellence.

    Just my opinion.

    --
    I prefer Flambe as apposed flamebait.
    1. Re:Before anyone slams her.... by cultrhetor · · Score: 4, Insightful

      Agreed, and well stated, sir. In her original article, she anticipated the attacks/questions/loudly shouted advice for which nerds are so (deservedly?) known:

      I can hear some of you now:
      * "The newsgroups are where you should go for help!"
      * "Website 'A' has the documentation you need!"
      * "You have to read the man pages!"
      * "Use 'apropos'!"
      * "It takes an expert to install and configure an operating system!"

      This caution, which was followed by a lengthy explanation that the article was written to address the feasibility of Linux as a viable mass-market (read: installable by idiots) operating system, was completely ignored in many of the flames that were posted. Let's hope she gets a fair shake this time.

      --
      "Tu fui, ego eris" - Virgil
  2. To bring this up yet again: by ericrost · · Score: 4, Insightful

    NORMAL USERS don't install OS's. If you install your OS, you have progressed to POWER USER. Windows "normal users" call a computer shop to reinstall their OS. I know, I'VE GOTTEN THE CALLS!

    Also,

    If you don't want to change, don't change, Linux isn't windows, it's not trying to be, it's something different.

    Now flame me, please.

    1. Re:To bring this up yet again: by slackmaster2000 · · Score: 5, Insightful

      Have you ever noticed that you can buy Windows at Target and Walmart? Plenty of normal users install Windows on their own. Some have trouble and call you, others don't. In my experience with colleagues and friends, quite a number of people attempt to reinstall or upgrade Windows all by their lonesome.

      You're sort of setting an arbitrary line between "normal" and "power" users, based on your own criteria, and then making your argument based upon this assumption. A computer user who can boot from a Windows CD, follow a few instructions, and install Windows is not a terribly special case. Lots of boneheads can do it. I know, they're my friends and family.

      Really, the only difficult question that the Windows installer asks is about partitioning and formating. If a user can get past that one, they're in most cases home free.

  3. Not at all clueless by DrDitto · · Score: 4, Insightful

    The author tries to act like a newbie in the first couple pages. But by page 3, the words "driver", "Wine" (as in the emulator), "partition", and more start to appear. Newbie?!! Are you kidding me?

    When my Grandma sat down at a computer for the first time a few years ago, she tried waving the mouse in the air to make the pointer move. That is a computer newbie!

    1. Re:Not at all clueless by jomama717 · · Score: 4, Insightful
      I completely agree! She sounds just as savvy as some of the card carrying "geeks" (antonym of "newbie"??) I know. This line hit me right off the bat:

      My current system is a reasonably powerful, home-built one: I think home building a box disqualifies you immediately from newbie status.
      --
      while [ 1 ]; do echo -n -e "\xe2\x95\xb$((($RANDOM&1)+1))"; done
  4. Agreed: Dual Boot installation needs work by monkeyboythom · · Score: 5, Insightful

    As one person trying to migrate off of Windows (XP and Win2K user), I liked the features of Feisty Fawn running from the Live CD that I wanted to install it to the hard drive.

    If we want Ubuntu to move forward, the developers need to recognize the thousands of people who will see it as an installation on top of Microsoft instead of getting a fresh clean installed image from Dell. Get these people comfortable and then the others will follow.

    If screen four can be made a little more clear of explain that it has detected a Windows OS and lead the user from there, then we have a wonderful comfort level even before they get to see how Linux is so much better than Windows.

    For /. readers, this may be a slow and cumbersome process but then again, if you can have the CD help Mom and Dad install Linux instead of you doing it for her, then there is one less family help desk call you have to make. Also, it makes them feel like they can actually maintain and operate there own systems.

    Don't worry, they will still love you, even if they don't need your help anymore.

  5. The best point to note by hey! · · Score: 4, Insightful

    The fear she felt when Ubuntu's installer did not give any sign it was aware of, and respecting her Windows partition.

    This is the kind of UI point that developers easily miss. They know what is going on under the UI, and therefore they are unaware of what the user is going to think when confronted with the interface.

    I wouldn't be surprised if many newbie Linux experimenters are deterred part way through the installation process by something like this. It really is a pain to reinstall Windows.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  6. Re:Ubuntu is hit or miss by kalidasa · · Score: 4, Insightful

    If we could get it to the point of ease that Apple has then I feel Linux would be a real alternative to windows.

    Can't be done. Too many device drivers to worry about to get the kind of stability you see in OS X, and that means installation and device use will never be as smooth as Apple. However, it is a worthy goal - so long as you understand that you'll never quite achieve it with an open device ecosystem.

  7. Re:And? by dAzED1 · · Score: 5, Insightful

    "Once it's more of a target, you'll see a gain in attacks."
    you don't still believe that, do you?

    After all, a suicide bomber doesn't waste his time blowing up a single person unless they're of high importance.

    A vast majority of the systems of "high importance" are *nix boxes. Do you really think the PCs owned by soccer moms across the country have more important data on them than bank servers, .mil servers, or the bulk of non-fluff on the net?

    One doesn't need to be "stupid" to get a virus in Windows. One merely needs to install a recent copy of the OS, and connect it to the internet. If they're NAT'd, then fine - they merely need to go to a few web pages, or watch a movie. Nothing stupid about any of that.

  8. Re:So? by Mockylock · · Score: 4, Insightful

    I never said that either side was winning. In fact, I really don't give a shit. Just because a house on the corner of an intersection gets robbed more than the one on the end of a cul-de-sac doesn't mean that one's lock is stronger than the other.

    I use linux on a few of my boxes.. but it's like MacOSX, Vista, XP or Unix.. They're all different flavors that pertain to different people. A party bus or a sports car may cost the same, but they're not made for everyone.

    As far as exploits go... I know patches and such are still rolling out like crazy, but you have to admit that all OS are WAYYYYY more secure than what they were 5-10 years ago. I'd honestly be comfortable pulling up a chair in front of almost any OS and feel comfortable knowing that it's not going to get a worm that second. Windows WAS horrible, but face it.. right now, it's not THAT bad. Browser exploits are the majority, and they are patched so fast that they're hard to attack. With vista's new features.. it may make it safer if you can get around some of it's OTHER features, but all-in-all.. it's ok. Even Symantec praised it, and that's sayin quite a bit.

    Linux is more secure in most aspects and I like it.. like others, I'm just not comfortable with it. It will grow, and I doubt that even as it's more of a target.. security will get worse. More exploits will be found.. but it will still be secure.
    With every patch that's made.. it's harder for people to find new ways in. That goes with all OS's... Unfortunately, with new technology comes new problems. And as far as the problems go, they will remain until human's quit writing the code themselvs.

    --
    "Please, shut up. Just when I think you can't say anything more stupid, you speak again." -Archie Bunker.
  9. Re:So? by fyngyrz · · Score: 4, Insightful
    The point is that if everyone switches to linux because it is safer, and if the reason it is safer is that it's a smaller target, than the end result will be that the "truth" that linux is safer will end up as a thing of the past.

    Your point, however, is wrong. Linux isn't more secure because it is targetted less. It is more secure because it uses a different security model with a whole lot fewer holes in it; *nix in general has been designed to be secure and account for restricting one portion of the system from other portions since very early days. Windows started wide open, and remained wide open for a long time, a lot of system software was written to be wide open, and even more importantly, a lot of system concepts, like activeX, were not designed with security in mind. Consequently, Windows security, such as it is, is an afterthought layer that was added to the original functionality, whereas *nix security, specifically linux security, is built in at the bedrock level.

    The fact is, it is a lot more difficult to hack a *nix system by design. Something else to note: A huge proportion of the servers out on the net are linux machines running apache. These machines are powerful (that's why they are servers), the tend to have big pipes (again, they're servers, they need relatively big pipes) they're online all the time (they're servers!) and so they are ideal for a botnet or a spamming system, etc. And so, the majority of spamming systems and botnets are linux machines, right? Because they're common and have the perfect set of capabilities for these tasks? No. Wrong. Most mal-servers are Windows machines. But why? All those many linux machines would be great mal-servers! They are a huge target! Well, the why is simple, and it's just what I said above: It is hard to hack a linux server, even one that isn't that well patched. A linux machine that is properly kept up to date is even harder. Macs are basically the same kind of hard target; they're *nix underneath.

    The bottom line is that Windows has the malware because it has been the easy target. Not because it is the common target.

    --
    I've fallen off your lawn, and I can't get up.
  10. Another interesting passage by markbt73 · · Score: 5, Insightful

    in light of the ongoing battle over DRM:

    Although CDs played immediately, to play DVDs I had to locate and install some files that bypass content protection coding. The website I acquired them from, www.getautomatix.com , warned me that I might be installing something illegal, but I said, "Yarrr, matey", and clicked the install button. Automatix installed itself, then I selected what I needed. More files were downloaded and installed ... really automagically! After that DVDs worked. I have no clue what it did, and that's the way I like it.

    IOW, normal usage of the DVDs (not even gray-area "fair use" copying, but normal playback), on her fully-owned and legally-obtained system, was broken until she installed something that "may be illegal." This is a point we need to make noise about: DRM can make it impossible to simply watch a purchased movie.

    I know, not exactly news (to readers here anyway), but it's another opportunity to point it out.

    --
    "Oh boy! Are we going to try something dangerous?"
  11. Re:So? by MC+Negro · · Score: 5, Insightful

    That's a pretty big "if". The truth is that Linux is safer, because it's simply harder to break into. A default Ubuntu install doesn't expose any open ports. Windows is designed to expose hundreds of ports, none of which can safely be closed because that would break random bits of software that Windows depends on. Linux ought to be extremely easy to write exploits for; after all, the code is right there in the open. If it was that easy then most of the servers on the Internet would have been broken into by now, where the vast majority are Linux and Windows is a dwindling minority.


    I'm always slightly torn by posts like this. Fundamentally, I agree with the statement "Linux is safer [than Windows]". The problems set in when someone like the OP starts explaining his reasoning. For all the cries of "FUD!" by the typical Slashdotian Linux zealot, these people tend to make up more horseshit on a per-topic basis than any Microsoft-sponsored TCO report could hope to. And they get away with it. Gordonjcp, as someone who would like to see a an Open and Free environment like Linux proliferate in the enterprise market, I'm asking you - and people like you - to please stop. You're doing more harm than good.

    Windows is not a dwindling minority. A cursory glance at NetCraft would show that not only does IIS have a noteworthy 31% of the marketshare, it's actually gaining market, while Apache is declining, rendering your original claim almost completely incorrect.

    Windows does not have hundreds of unclosable ports. Please, cut that gimmick out. SP2 (included in the current boxed release of Windows) patched a great deal of the port issues and included a decent firewall for home users. Or were you referring to the original release of XP? If that's the route you were going, let me try it on the other end - "This whole Linux thing will never take off. It's not even compatible with common hardware! I just tried to install RedHat 7 on my workstation, and XFree86 wouldn't even start unless I was using 640x480 with the framebuffer driver!".

    I wish to reiterate - I would like to see Linux gain ground and acceptance, but I simply cannot stand the hypocrisy of resorting to the FUD tactics of Microsoft. Outlining reasons to not use Windows is a fucking cakewalk without making things up.

    Come on, people. Let's keep this a clean fight.
    --
    "You and your third dimension."
  12. Great Analogy: by crhylove · · Score: 5, Insightful

    I loved your Sports car / Party bus analogy.

    1. Sports Car: Mac OS X. Pretty fast, looks fancy, you think you're real cool. You paid too much, it's not that reliable. Eventually you'll just have to buy a whole new one, cause maintenance is a real bitch.

    2. Party Bus: Windows XP. Kinda scary, might get viruses, but you'll have fun with silly games and plenty of porn. Might drive you to drink too much, might cause hang overs.

    3. Work Truck: Debian Linux. Solid, reliable. Gets the job done. Boring. Nobody looks forward to it.

    4. SUV: Windows Vista. Everybody wants it, because it looks better than your old car, but when you get it, it's slow, hard to do three point turns in, costs you way too much in gas, and doesn't do some of the stuff your old car did. You end up using your old car, and eventually put it up on Craig's List.

    5. Classic Car: Ubuntu. If you keep it in fluids, it runs forever. It's fast, has clean simple lines, all of your friend's are jealous, but not brave enough to switch from their Toyota. Kinda missing some newer creature comforts like cup holders.

    6. Moped: Knoppix. Saves money, time, is fast. But you can't do some things you do with your other car, like carry stuff and other people. Plus it's a little embarrassing.

    7. Yugo: Windows ME. Barely drove even when brand new. Was KIND OF cute, at first, but within minutes you wished you had a different car. Any car.

    8. Toyota: Windows 2000. Saves money, saves time, is pretty fast. Does most of the stuff you need it to do, and easily, but it's really not glamorous. Tons of people are still driving it, but nobody's proud. You probably still have the stock radio, which sucks, but at least it still plays music.

    --
    I hold very few opinions. I hold information based on observation and fact. If you wish to disagree, please use facts.
  13. Re:And? by HermMunster · · Score: 4, Insightful

    A properly set up Ubuntu is fine for grannies. Most grannies don't set up their windows boxes so one would not expect their grannies to set up their linux boxes.

    --
    You can lead a man with reason but you can't make him think.