New York Sues Dell for Poor Customer Service

Phanatic1a writes "New York Attorney General Andrew Cuomo is suing Dell, alleging bait and switch financing tactics, false advertising, and 'numerous other deceptive business practices relating to their technical support services, promotional financing, rebate offers, and billing and collection activity.' According to Cuomo himself, 'At Dell, customer service means no service at all.'"

Comments

Haven't we got bigger problems?

[popo]

I think it's nice that our elected officials are going after customer service departments and tackling social ills like the fact that a pint of ice cream isn't really a pint. But haven't we got bigger problems? Even forgetting about national issues like our tattered Constitution and our dictatorial "President" -- we've got dozens of billion dollar New York corporations that don't pay taxes, we've got $6 BILLION OF
FRAUDULENT TRADES A DAY on the New York Stock Exchange and NASDAQ. We've got estrogen in our water supply which is decreasing male fertility (and fish stocks). And the list goes on....

Somehow I don't think Dell customer service really qualifies as an emergency...