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Nepotism and Incompetence - Sigil's Legacy
Visceral Monkey writes "In the wake of SOE's purchase of Sigil and Vanguard , there are a number of questions to be answered. The commentary site F13, purveyors of usefully cynical opinions, have a pair of fascinating interviews on the subject. The first is an anonymous discussion with a former team member, laying out the working conditions at Sigil prior to the end. The second is a talk with Brad McQuaid, one of the men behind EverQuest and the captain of the debacle that is Vanguard. Both interviews highlight the nepotism, incompetence, corruption, and evasion that were the last day of Sigil Online Games."
Sounds like they subscribe to the Art of Demotivation.
Collector's Edition
f13.net: How long, roughly speaking, did you work for Sigil?
Ex-Sigil: A Few.
f13.net: Were you there during the Microsoft years? Or at least, before the split.
Ex-Sigil: Yes.
f13.net: In terms of hands-on involvement, how much did Microsoft make their presence known?
Ex-Sigil: Initially they stayed fairly hands-off, but as things got further along they wanted to see results of their money.
f13.net: Can you elaborate on that a bit?
Ex-Sigil: We gave demos to high-level Microsoft people frequently. These demos were often just dog and pony shows where content was created specifically for the demo. There was no intention that this content ever be used in game. When you spend 30+ million on a project, you want to see results. They became more and more suspect as time went on, and more and more people got involved. Though, they were mostly just oversight. They never sent anyone down here to actually work on the project.
f13.net: Did they set the milestones?
Ex-Sigil: They set monthly milestones. They wanted a succesful MMOG. They had so many false starts with other things that they just wanted a profitable game.
f13.net: They weren't trying to be the next WoW?
Ex-Sigil: Anyone who thinks you can make a WoW killer these days is foolish to try. You need to be your own game. WoW is a juggernaut and really needs to not be the watermark for success. WoW is a tough subject around Sigil too...
f13.net: Why?
Ex-Sigil: There are a lot of people, Brad included who were certain it would be a short-lived game. Some, in fact, including Brad, never played it. WoW should have been the example of 'look at what a good game can do!' when instead it was often spoken of like a bad thing.
f13.net: As WoW grew, did Microsoft expect more results from their new investment? Did the pressure get put on at any point?
Ex-Sigil: No.
f13.net: Then when did Microsoft grow suspicious that they weren't going to get an actual product out of Sigil?
Ex-Sigil: When they started testing it themselves.
f13.net: Or rather, talk about how and when things started going downhill.
Ex-Sigil: Tt's hard to say really, management never communicated stuff like that to us. Often times I feel like they told us more spin and nonsense then they told the public.
f13.net: So management kept everyone in the dark as much as possible?
Ex-Sigil: Completely.
f13.net: What was the rumor mill like at this time? Surely people had friends and spoke to eachother.
Ex-Sigil: Sure. People who had contacts at MS kept getting info that they were really unhappy with things, and at the same time, we had a set-in-stone release date of June/July... 2006. Or rather - that was when Microsoft was going to cut of funding.
f13.net: How long before those summer days did rumors of leaving Microsoft start flying around?
Ex-Sigil: Management told us they were shopping things around and were entertaining outside investors to complete the project. But actually leaving Microsoft as a publisher was never discussed until they told us it was happening and we were co-publishing with SOE.
f13.net: At this time, how far along was the game itself?
Ex-Sigil: Well... if you call what we shipped 100%, I'd put the game at around 65%.
f13.net: What were the terms of the alliance with SOE at this time, if you knew?
Ex-Sigil: Co-publishing, with Sigil retaining all IP rights... is what we were told.
f13.net: What was SOE's involvement from beginning the partnership up until E3 2006?
Ex-Sigil: No hands-on influence from SOE, only leveraging of SOE assets like testing.
f13.net: Let me backtrack a little bit, simply for background - what was the hierarchy like within Sigil?
Ex-Sigil: There was input all around, but at each level, that input was simply discarded by the decision makers. Basically there were a handful of people who made decisions, regardless of input from anyone else.
f13.net: Wh
O RLY? http://www.penny-arcade.com/comic/2006/05/10
It's pretty easy to criticize when things go wrong. But in order for something like an MMO to be completed and succeed, a tremendous number of things need to go right. And even when that happens, like with Everquest 2 (which is a fun, profitable game), you still get criticized.
Vanguard had a lot of problems, but if you actually read all the interviews, the core of their problems seems to be excess optimism. They tried to create the end-all and be-all MMO, and they didn't have what it took to succeed.
They didn't have the money or time to achieve their vision. And they didn't have the discipline to narrow their vision to fit the resources they had.
A lot of the rest of their problems seem to be less significant (or facets of the lack of discipline). You can say Brad ought to have been in the office at some events, but that doesn't make any money change hands. Employees' feelings don't make an MMO succeed. Hype doesn't make a bad game good or an over-hyped game bad. The practical things are the ones that matter.
Sigil = Ion Storm
Vanguard = Daikatana
McQuaid = Romero
EQ1 = DOOM
Details here... http://en.wikipedia.org/wiki/Daikatana
Same as it ever was.
The MMO industry is shaping up to be much like the movie industry. There's a ton of money to be made, and everyone knows it, and everyone wants a piece. But making a blockbuster, or even breaking-even, is HARD. Really hard. And expensive. And so the only way to be profitable is to make a lot of them, some good and some bad, and hope you come out ahead.
Worse, at least the movie business is rather mature. There are lots of people who know what they're doing, more or less. The MMO business is in its infancy. It's as if movies had been invented in 1970, then Jaws comes out in 1976, and you have a dozen production companies striving to reproduce that one huge success.
In this day and age, just getting an MMO out the door is basically a success.
...ever been in a Turkish prison?
Real journalists tend to conduct the most worthless, uninformative interviews. Have you ever read an interview about a game before? The journalist hasn't played the game. The questions are extremely generic because the journalist doesn't have a clue.
Journalists are some of the least-informed, least-interesting, least-curious people. If they don't care about the subject of the interview, you get PR drivel. If they do care, they are biased and not objective and after the interview is edited, you basically get the journalist's spin rather than information.
These interviews were good because the interviewer cared about the answers and the subject.
I am also an ex-Sigil employee. I was not there for the mass firing... I left earlier. But I have no doubt that it went down exactly as this person says. That's how things are run at Sigil. It's the most unprofessional place I have ever worked. Hell, the McDonald's where I worked when I was a kid was more professional and had better morale than at Sigil. My quality of life went up about 100% after leaving there.
The meeting was even worse than this guy said. I heard that someone asked if there was going to be any kind of severence for people getting fired and when he didn't get an answer and asked again, Donna Parkinson... a direcor... managment... was overheard to say "would someone please answer this asshole." Nice touch, huh? That doesn't surprise me either.
There were dozens of problems with this project. But the bottom line comes down to mismanagement. Brad and Jeff isolated themselves from most of the company, leaving management of the the project, company, and personnel to the directors, namely Platter, Gilbertson, and Donna Parkinson (the former Office Manager turned Director of Business Development). And I can't think of one person at the company that has any respect left for any one of them.
The thing that sucks is that most of us there at Sigil left other jobs to be there. Some people turned down other offers and stuck it out to finish the project and finally get some kind of pay off for the rediculious hours and demands we had put up with. Now we all walk away with nothing. Oh, wait.... not all of us. Some people are house hunting with what they made from the sale of the company. The rest of us got nothing for our years of work and the sacrifices we made.
I keep reading comments like none of these people should ever be given management positions again. I agree. Hell, I wouldn't hire them to run a hamburger stand. And I will leave any project that they are ever attached to in the future. They don't deserve another chance or one bit of my respect.
To all of you in management that are moving on to SOE or got paid for your share of the company, I hope you all sleep well tonight and enjoy your new jobs and your money from the sale (I don't care how much you did or didn't get, you got more than the rest of us). I still believe what goes around comes around. So I am hoping that all of us that you have screwed over the past few years find a way to land on our feet again in spite of our names being attached to your company. And I hope other people finally see you for the back-stabbing, greedy, childish assholes the rest of us from Sigil already know you are.