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Apple Sued Over 'Lacking' Macbook Display

qu1j0t3 writes "Business 2.0 reports that two MacBook owners have filed a class action lawsuit charging Apple with deceptive advertising, as well as misrepresentation and unfair competition over the use of the phrase 'millions of colors' to describe the capability of the LCD displays in MacBook and MacBook Pro computers. The article likens the complaint to an an angry forum thread, and is more than a little bit skeptical of the plaintiff's motives. Perhaps it's their uncanny attention to detail. From the filing: 'The reality is that notwithstanding Apple's misrepresentations and suggestions that its MacBook and MacBook Pro display millions of colors, the displays are only capable of displaying the illusion of millions of colors through the use of a software technique referred to as dithering, which causes nearby pixels on the display to use slightly varying shades of colors that trick the human eye into perceiving the desired color even though it is not truly that color.'

12 of 680 comments (clear)

  1. Macs for artists by Turn-X+Alphonse · · Score: 5, Insightful

    It sounds dodgy but I can see some logic in this. If macs are sold as artistic machines (Apple sure tries to pull this off with the PC and Mac adverts) then shouldn't the monitors be as high quality and accurate as possible? I mean illusions are fun and all but you want the real thing if you're working on important art peices or photos

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    1. Re:Macs for artists by gravis777 · · Score: 4, Insightful

      I work in a Fortune 500 advertising company, and we use Macs almost exclusively for creative work. Now, you do need to calibrate the display if you are doing something that intensive, and chances are, in our company at least, you will not be doing creative work on a laptop. But when you are creating 40 foot by 10 foot billboards, you want to be sure that your colors are exact. The majority of Apple's clients are creatives, and if you are marketing your product to this market, you better be sure you can deliver what you are advertising

    2. Re:Macs for artists by erroneus · · Score: 4, Insightful

      Actually, that's not entirely true. Part of the value of having a range of values beyond the discrete perception of the human eye is that it leaves much room for enhancement and tweaking of images. Consider that it is possible to take a very large image and scale it down to something smaller. You don't notice any decrease in quality, usually, and sometimes it even seems to improve. However, if you attempt to scale up an image, you will definitely notice a decrease in image quality.

      The same effect happens when manipulating and shifting colors in an image. You have seen images with "oil painting" or even "water color" splotches of color. Often this is the unintentional consequence of reducing colors in an attempt to get more compression out of the image. This is also caused by other activities as well. But these effects can be controlled by a skilled and experienced user when manipulating and shifting colors in an image. This ability is hampered, however, when a display that is purported to be capable of something upon which a user depends, is actually incapable of that quality.

      I'd say they have a case. Interlacing and blending are no substitute.

      And the bottom line is if the user cannot duplicate the image quality of what appears on the screen onto print, which does maintain those standards, then there's a mismatch in quality that the user does not expect to experience when he has been assured [lied to, deceived] that a display is capable of faithfully rendering. If there is an effective fix, then Apple is responsible for delivering such a fix not withstanding exclusions in their EULA that a judge might rule as acceptable.

  2. Dirty lies! by Romwell · · Score: 5, Insightful

    Let's take it to the extreme: there are only tree colors (R,G and B). And there is no spoon.

  3. More lawyer bullshit by Electric+Eye · · Score: 4, Insightful

    As always, the only ones who will benefit from any ruling against Apple will be for the scumbag attorneys who make a killing of filing these bullshit class action lawsuits. These douchebags try to find the smallest things to generate millions of dollars through manipulating the legal system. I got a letter for a class action suit against some consumer products company a few months ago. In the letter, it stated that I agreed with the legal fees the attorneys were charging which amounted to roughly $10 million. How much did I stand to make? About $5, if that.

    This is just another in a lonnnnnnnnnng line of legal extortion that our court systems propagate.

  4. Re:if this goes through by gEvil+(beta) · · Score: 4, Insightful

    There is a way to tell by looking at the spec sheet of a monitor. If it says 16.7 million, it's an 8-bit display. If it says 16.2 million, it's 6-bits with dithering.

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  5. Hmmm ... by boccaccio's+hamster · · Score: 4, Insightful

    Isn't this the equivalent of suing Lens Crafters for claiming to make your eyesight better when in fact, glasses give your brain the "illusion" that your eyesight is better.

  6. Re:Err... by Anonymous Coward · · Score: 5, Insightful

    Why do you think it's going to be laughed out of court? Apple have, according to the suit, marketed their machines as suitable for graphic designers and photographers etc., and that their monitors can display "millions of colors". If it turns out that "millions of colors" is really "thousands of colors that are made to appear like millions with dithering techniques", he very much has a case. Apple must not advertise that a product is suitable for purpose X when it is obvious that it is lacking in the most fundamental ways. The questions are: what does "millions of colors" imply, why is it misleading to Apple's target customers, and why does this cause harm Apple's target customers? And: can Apple be blamed for this?
     
    I don't think this is going to get "laughed out of court".

  7. Skeptical skepticism. by delire · · Score: 4, Insightful

    more than a little bit skeptical of the plaintiff's motives
    Eh? Why does anyone sue? To hurt the defendant's feelings? Would the plaintiffs be happy if the Judge said "fair enough" and somehow awarded them MBP's with better screens? Of course not.

    Suing is an entrepreneurs game. It has nothing to do with fairness or seeking 'justice'; it's a legally endorsed playground for funny money using rhetoric, blackmail, stock-bruising and good old-fashioned acting to turn over a cool sum in a hurry. You 'build' a case, attract media attention to make the defendant hurt and sell it in court. The jury might as well be potential investors.

    The fact that the MBP screens may be a bit shabby compared to some other portables is completely beside the point. I doubt the plaintiffs even care.
  8. Re:Err... by UnknowingFool · · Score: 4, Insightful

    Apple is not the only manufacturer to do this. All other laptop manufacturers do it too as the issue is with the LCD itself. Apple like Lenovo, HP, etc, do not directly manufacture their own LCD screens like they don't make their own HDs, memory, CPUs, batteries, etc.

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  9. The majority of all LCD monitors do this. by guidryp · · Score: 4, Insightful

    This looks like a frivolous lawsuit to me.

    Nearly all TN based LCD screens (the majority sold) are 6bit depth displays with dithering. 8bit screens are even more rare in laptops than they are on desktops. I have never seen a laptop that didn't have a TN screen (as opposed to more expensive 8bit IPS/VA screens).

    If you go directly to LCD manufacturer sites, they will list the spec as supporting 16.2 million colors. They list the true 8 bit screens as supporting 16.7 million colors.

    If they want to go after anyone it should be the manufacturers of the panels. Frankly all the specs are essentially lies. 180 degree viewing angles??!! Geez the gamma start shifting if I move an inch. exactly what can anyone see when 90 degrees off axis from the screen??

    By all means sue for some truth in advertising on LCD specs, but go after Samsung/LG et al...

  10. What a BOGUS suit on its face! by Archeopteryx · · Score: 4, Insightful

    NO computer screen displays more than THREE colors. Red, Green, and Blue. All colors on the display are made by three subpixels that vary in intensity of those colors. If I make a color on the screen by extending that technique into pixel space that is no different than the RGB subpixels.

    I hate stupid people and their lawyers.

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