OpenDNS Says Google-Dell Browser Tool is Spyware

PetManimal writes "David Ulevitch, the founder of OpenDNS, claims that Google and Dell have placed 'spyware' on Dell computers. Ulevitch made the claim based on his observation of the behavior of the Google Toolbar and homepage that comes preinstalled on IE in new Dell machines. He says that a browser redirector sends users who enter nonexistent URLs to a Dell-branded page loaded with Google ads. Another observer, Danny Sullivan, says that this is a different result than what happens on PCs without the redirector. However, the original article notes that Ulevitch has a vested interest in the results of mistyped URLs."

Comments

Instructions to Remove

[eldavojohn]

Anyone who's looking for a way to remove this, Dell's support site gives these instructions:

To uninstall the Google URL Assistant, perform the following steps:

1. Click Start and select Control Panel.
The Control Panel window appears.
2. Select Add or Remove Programs.
The Add or Remove Programs window appears.
3. Select Remove a Program.
The Add or Remove Programs utility window appears.
4. Click to highlight the URL Assistant program and click Remove.
5. Follow the instructions on the screen to complete the removal process.

However, a user on the bottom of one of the links reports a way to disable it (but leave it on your machine) if you want to keep it:

In Internet Explorer, click on Tools,Internet Options,Programs, Manage Add-ons. Look for the CBrowserHelperObject published by Dell, then disable it.

Personally, I've bought two computers from Dell a long time ago and the first thing I did, like a good little Slashdotter, was format it and install a real operating system. When my friend bought a Dell, I brought a case of beer over and we took his Windows install disc and we re-installed Windows. Why? Well, just because of all the crap software like this that somehow magically is installed on a new box. If I recall, he had a 30 day trial version of Norton Antivirus, a trial version of Nero, quicktime crap, one of the most heinous media applications I've ever witnessed (due to his sound card) & to top it all off they had some 30 startup entries in msconfig--over half of which I couldn't tell what they were!

Now I work for a fortune 500 company and guess what we do with every box we get from Dell? Re-image it.

Now, for the 99% other Dell customers, this is just purely unfortunate because I'm not so naive to expect everyone to know how or why they should take the above actions. I hope that all the virus scanning apps (HiJackThis, Lavasoft's Adaware, etc) get this thing because Adaware is about the most useful thing I can show my family how to use frequently enough to keep the computer protected.

This sounds a lot like something the old Gateways would do. Huh, I never would have thought Dell would reach that level but, well, here we are. The important thing is to factor this in when you're thinking about a new computer. Hopefully some competition will spring up for Dell and, you know, quality of the software (not just the hardware) will start to matter for Dell.