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Is Email 'Bankrupt'?

Gary W. Longsine writes "The Washington Post writes about a Venture Capitalist and blogger, Fred Wilson, who recently declared 'e-mail bankruptcy', wiping out his inbox and starting over because he couldn't keep up. Spam is cited as one reason. There have been several public incidents, some cited in the article, where the flow of email is just too much to keep up. 'If there is a downside to completely turning a back on e-mail, it's not one many former users notice. Stanford computer science professor Donald E. Knuth started using e-mail in 1975 and stopped using it 15 years later. Knuth said he prefers to concentrate on writing books rather than be distracted by the steady stream of communication.' Is email just too hectic a communication form for some people? Is email dead?"

22 of 387 comments (clear)

  1. Of course! by AutopsyReport · · Score: 3, Insightful

    Judging by the millions of people who use email every second, I think it's safe to place bets on email being dead.

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    For he today that sheds his blood with me shall be my brother.

  2. People are too easy to distract by MoneyT · · Score: 5, Insightful

    The joy of email is you don't have to answer it right away. If the email you are getting is keeping you from doing real work, then it's because you being to OC over checking and replying and researching every email that comes your way every 15 minutes. Stop checking it so often and learn to prioritize and it's no longer a distraction.

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    T Money
    World Domination with a plastic spoon since 1984
    1. Re:People are too easy to distract by rubycodez · · Score: 5, Insightful

      and you don't have to answer a phone every time it rings. if you are talking with someone and they answer their cell phone, immediately walk away

    2. Re:People are too easy to distract by oni · · Score: 5, Insightful

      Stop checking it so often

      indeed. I have turned off the "you've got mail" icons and popups and such. I have a rule that will pop up a message if my boss emails me, but otherwise it's silent. When I get bored, I check my email.

      That really is the key.

    3. Re:People are too easy to distract by njchick · · Score: 4, Insightful

      Sometimes I delay my reply on purpose even if I can reply immediately, so that people don't ask me questions they can answer themselves in 5 minutes.

    4. Re:People are too easy to distract by simm1701 · · Score: 5, Insightful

      I go somewhere in between.

      I apologise to who I am talking to, look who is calling, if its someone that's important I'll answer and ask them to call back or offer to call them back.

      If its an unknown or withheld it goes straight to the voice mail - same for any numbers I recognise as probably not being important enough right at that moment and either wait for them to leave (or text) a message or call them back myself later - then I'll usually put my phone onto silent and go back to the conversation, again with an apology

      Leaving a phone ringing is equally annoying - its how someone deals with it when they answer it that makes the real difference

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    5. Re:People are too easy to distract by Belial6 · · Score: 3, Insightful

      I do the same thing. The only difference is that I don't see a need to apologize for my phone ringing, anymore than I would apologize for my desk/home phone ringing, or my doorbell ringing. Getting a notification that someone would like to talk to is not an offense. My conclusion is the same though. "its how someone deals with it when they answer it that makes the real difference".

    6. Re:People are too easy to distract by simm1701 · · Score: 3, Insightful

      I guess that's just English upbringing, if you interrupt someone you apologise, I suspect in many case its become empty phrases

      "Sorry, one second", "excuse me one moment", "sorry about that" - but the social niceties still make a difference I think

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    7. Re:People are too easy to distract by Hatta · · Score: 4, Insightful

      If you're in the middle of a conversation, it's rude to stop for the phone whether you're at home or not.

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  3. The Relief and Visceral Joy of a Hard Drive Crash by BenEnglishAtHome · · Score: 5, Insightful

    I've seen a related phenomenon at least a half-dozen times over the last couple of years. I work in a large organization where lots of people live and die by their email. Lots of computers also means a steady stream of drive failures. Despite all the warnings and training, some people will have no backups. Their entire careers, it seems, are in the contents of the Personal Folders they've created in Outlook and when I tell them it's all irrecoverably gone, they have a panic attack or something close to it.

    Then, two days later, I run into them and they invariably tell me the same thing. They say that the loss of all that stored email was liberating. They feel free to work in the current moment instead of following up on old items that nobody *really* cared about anyway.

    They were able to concentrate on what was important to their peers and bosses. Why? Because they told those people "All my email is gone; please re-send to me anything important" and found that what they got back was far less than they had been trying to keep track of previously.

    I thought this was all very odd until I remembered how I lost my old ccMail files when we transitioned to Exchange so many years ago. I remember the feeling of having dropped the dead weight I'd been carrying for so long.

    My point is that, no, email isn't dead. It is, however, an oppressive presence in the life of many people. Throwing it off and starting over, maybe greatly de-emphasizing its role, is not necessarily a bad thing.

  4. It's your problem by cyberianpan · · Score: 4, Insightful

    Like many things in life some individuals can't cope. Being deluged by spam is a lame excuse - I use GMail - I sign up to all sorts of dubious services with it& have receievd 1 piece of spam so far.
    At any time I've over 3 other email addresses, the key rule with them is to check them daily else I'll... get a backlog.
    People whinging about email tell more about themselves than email.

  5. Say 'no' by cerberusss · · Score: 3, Insightful

    Seems some people have trouble saying 'no'. I have e-mail coming in, requesting me to do things, to think something through, to agree on something, god knows what.

    So I say "no." No, I don't have time to think about it. No, I don't have to read this. No, I am not the one to agree with you on this.

    I always reply, though, but sometimes just a polite "no". If you don't reply, that's when people start calling. What's next, declaring that the telephone is bankrupt?

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  6. You're doing it wrong by chipotlehero · · Score: 3, Insightful

    Advanced filtering and tagging makes it easy to prioritize your email. If you don't have time to read your low priority email, then simply don't read it. There's no law saying you have to read every email you receive. It's stupid to turn your back on all your email just because you can't read some of it.

  7. spam filter not enough? by 192939495969798999 · · Score: 5, Insightful

    I find it hard to believe that if you filter out spam, news digests, etc. and are down to personal communications, that you are honestly getting too many unless you're the president. If you are getting that many and you're not being paid enough to hire help, you should seriously reconsider why it is you're getting that many emails. Those add up to a sizeable population and should probably equate to some kind of increase in responsibility, and ergo an increase in pay significant enough to employ an assistant.

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  8. Email less of an issue than IM by Cpt_Kirks · · Score: 3, Insightful

    Email beats the shit out of IM. At least you can ignore email for a little while.

    Not so with IM. When that frakking window pops up and starts flashing, it is almost impossible to ignore. I don't even have ANY IM software installed at home, but at work it is mandatory.

    I HATE IM!!!

  9. It can be controlled: email is by no means dead by postbigbang · · Score: 3, Insightful

    Email is the largest and most critical app for businesses today. It requires administration, and it requires diligence on the part of email services provides-- who uniformly don't care if their systems are abused. It costs money, and no one wants to spend money. Yet no other app has done a better job of propelling the Internet, and business-to-business communications, as well as people-people communications. Yes, IM is great; so is texting, but email is the best because it's rich media.

    It's kind of like spending money for a car, then find out you have to change the oil, the timing belt, rotate tires, and so on. Those whose inboxes are constantly full are idiots not to use intelligent spam filters, keep their email addresses from being harvested by bots, and other common-sense use policies.

    Every once in a while, it's just fine to get away from your email app and breathe. Voicemail was invented to allow people to control their phone time, and there are numerous ways to prevent email overload. As a friend of mine once said, we're the humans-- they're the computers-- we're in control.

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    ---- Teach Peace. It's Cheaper Than War.
  10. more than just talking by blhack · · Score: 3, Insightful

    Keep in mind that people use email for quite a bit more than just exchanging messages with each other. For instance: I work with a company that has an inbox set up that grabs any properly formatted Excel sheets that come in, pushes them through a database, then replies a result (I work in an auto auction, the customer will put all of his purchases into the excel spreadsheet, send it off, and the bot replies to him where to send all of the cars). Some people might argue that this is something better suited for FTP, or maybe some CGI on a webserver...but email works PERFECTLY for this application. EVERYONE has email, and it works almost 100% of the time. In fact, just about every non computer-literate person i know uses their email like an FTP. If they want to share a file with somebody, they email it. If they want to have something available to them where ever they go (as long as they have a net connection) they email it to themselves. Google even has the ability to play MP3s directly from your inbox. This makes sense though, what is easier? FInding an FTP server for your windows box, creating a rule on your firewall, and then remembering your IP address, or setting up some DNS action (even more fun when you have a dynamic address, don't know what a NAT/FIREWALL is, have no idea what an IP address is, and have never heard of FTP), or just sending a simple email?

    So...maybe to the old school UNIX admin who uses MUTT as their mail client.....email might be dead, but in the big time business world, it is very very much alive.

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  11. A little time invested in filters goes a long way. by King_TJ · · Score: 4, Insightful

    The vast majority of people I encounter who complain about "email overload" are the ones still receiving everything into one huge "Inbox" folder initially. Then in most cases, they're manually sorting things out as they read them, placing them in manually created sub-folders.

    If they'd take a couple hours out of their busy day, just once, to create some sensible automatic filtering rules in their email client, I suspect it would pay off for most of them pretty quickly.

    The truth is, most people receive regular emails from specific addresses, so these could be sorted just by a basic "if mail is from xxx@yyy.com, then ..." rule. If you regularly do online purchasing with certain vendors, you can automatically dump their emails into a "Web order related" folder, for example.

  12. Re:The Relief and Visceral Joy of a Hard Drive Cra by clickclickdrone · · Score: 3, Insightful

    Ah, give that man a banana. This is something I've started to recognise myself in recent years. Since forever I've hoarded stuff 'just in case'. Everytime I move house I drag along hundreds of VHS tapes, piles of CDs, mementos and other junk. My PC has old programs, emails, data files etc. often dating back 20+ years and most I never, ever look at. I kept telling myself it would be good to keep, maybe I'm the only person who kept a copy of that obscure documentary from 1985? That email would be fun from 1990 and so on.
    Then my wife got medieval on me and made me throw out 99% of the tapes and started a rule that any CD that didn't get listened to for say a year got ebay'd or sent to the charity shop. And the data and emails? I pulled out the hard drives on the shelf, checked for anything *really* important (the resulting zip file from 7 hard drives was less than 100k), wiped them (properly, before anyone starts to warn me about that) and sold them. At each stage it felt like having a huge weight lifted from my soul.
    The long and the short is, I now periodically just blitz my emails and if anything is that important, they'll come back to me. Now I have considerably less stress worrying about all the oustanding jobs I'm supposed to be doing.

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    I want a list of atrocities done in your name - Recoil
  13. Ok except for one thing by tacokill · · Score: 3, Insightful

    That's fine, except for the fact that "silent ringer" has been on cell phones FOR OVER 10 YEARS. The ringer is what pisses people off, not that you are receiving notifications. The fact that you are in a meeting and you couldn't figure out how to make those notifications non-intrusive is what gets me angry. To me, it says you don't care...

    I could understand if its been 1-2 years since cell phones first came out but fuck people....find the button already and put your ringer on silent! This isn't rocket science. We aren't launching missles. All we need is you to put your phaser on stun, Jim.

    Ok, I think I've made my point. I will be quiet now and go back to my hole.

  14. "Email is bankrupt" != "Wilson's email bankruptcy" by VWJedi · · Score: 3, Insightful

    Am I the only one who noticed that the headline doesn't match the summary?

    "Is Email 'Bankrupt'?" implies that there is a major problem with e-mail itself, while the summary talks about "blogger, Fred Wilson, who recently declared 'e-mail bankruptcy', wiping out his inbox and starting over because he couldn't keep up." It sounds like Mr. Wilson's e-mail got out of hand. This is like posting the headline "Is money 'bankrupt'?" with an article about someone's poor financial planning causing them to file (financial) bankruptcy.

    There are really two separate issues that are getting "smooshed" together into one:

    1. What are the problems (and solutions) to an individual's e-mail reaching an unmanageable state?
    2. Is there a major problem with e-mail that is leading people to look elsewhere for their communications needs?

    The two questions are certainly related, but they are not the same thing!

  15. Re:The Relief and Visceral Joy of a Hard Drive Cra by RzUpAnmsCwrds · · Score: 3, Insightful

    Why do people keep all that old stuff? Email to me is pretty much throw away conversations 99% of the time. I guess some people are packrats with physical stuff, others with electronic stuff.


    Because you'll never know when you'll need it. Perhaps I'll need that CD key from 2 years ago. Or the phone number of the client who I forgot to add to my contacts. Or perhaps I want to know when I started a project, got an account, or switched jobs. Perhaps I'll wnat that paper I wrote two years ago.

    There are hundreds of reasons that I can think of why I might need some email from two years ago. But, mostly, it's the reasons I can't think of.

    It costs me nothing to keep my email permanently. It's on the server, it's someone else's problem.