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ISPs Starting To Charge for 'Guaranteed' Email Delivery

Presto Vivace writes "Under the guise of fighting spam, five of the largest Internet service providers in the U.S. plan to start charging businesses for guaranteed delivery of their e-mails. In other words, with regular service we may or may not deliver your email. If you want it delivered, you will have to pay deluxe. 'According to Goodmail, seven U.S. ISPs now use CertifedEmail, accounting for 60 percent of the U.S. population. Goodmail--which takes up to 50 percent of the revenue generated by the plan--will for now approve only mail sent by companies and organizations that have been operational for a year or more. Ordinary users can still apply to be white-listed by individual ISPs, which effectively provides the same trusted status.'"

29 of 288 comments (clear)

  1. Breach of contract by KiloByte · · Score: 3, Insightful

    Well, assuming an user pays for the e-mail account, isn't this a breach of contract and false advertising? By "providing an e-mail account", it can be assumed no real mail is ever meant to be knowingly dropped.

    Declaring those who haven't paid the protection racket as not "real mail" is not really something that I would envision as something which would pass a non-bribed judge.

    --
    The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
  2. Not that I like spam but.... by ralphart · · Score: 3, Insightful

    This is pretty freaking outrageous.

    If there's any way to organize and refuse to relay mail from any of these greedy self-appointed guardians, I'd certainly be interested. Blacklisting all mail out of their domains would probably be extremely educational for them.

    Good for the goose...good for the gander.

  3. recipe for disaster? by jb.cancer · · Score: 2, Insightful

    apart from the initial shock (face it, evryone wants to plug the tube that is the internet), won't this generate more unwanted e-mail traffic? think of all the people who would now send >1 copies of each of their mails just to increase the chances of delivery.

    of course it's all assuming that the real intention is not 'end-of-free-emails'(which cud be quite naive)

  4. Re:Fighting spam? by nacturation · · Score: 3, Insightful

    How does it fight spam if the spammer can ask to be whitelisted, or if the spammer can pose as or actually be a business operating for more than a year? Lame. You combine it with other techniques, such as whitelisting only specific IP addresses and rejecting mail from those IPs if spam reports get too high. A business approaching Goodmail and saying "please whitelist these 500,000 zombie IP addresses" would be just a tad suspicious.
    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  5. Re:finally by abertoll · · Score: 2, Insightful

    Yes, but I'm not sure it's expensive enough at 1/4 cent. That kind of price sort of sounds like they're hoping the spammers use them so they can make a lot of money. Not that they're going to help prevent spam.

    --
    "he drew his sword Ringil that glittered like ice... and he wounded Morgoth with seven wounds..."
  6. Re:finally by mikelieman · · Score: 4, Insightful

    You're not getting junkmail in your reality-based mailbox, then?

    This has NOTHING to do with stopping Spam.

    This is all about generating revenue from Spam.

    --
    Technology -- No Place For Wimps! Grateful Dead and Jerry Garcia Chatroom -- http://www.wemissjerry.org
  7. And this will help how? by Anonymous Coward · · Score: 4, Insightful

    So the spammers who use botnets will just cause the hijacked computer's owners to pay thousands in email fees?
    I can imagine the new "training" course at the grade schools:
    Don't download music because you'll get sued for thousands of dollars by the RIAA and then have to pay thousands of dollars because a "virus" sent out emails from your computer!

  8. This is extortion by HellYeahAutomaton · · Score: 2, Insightful

    Its kind of like if the mob owned the USPS and said "You might get your mail in one piece...and you might not if you don't pay up."

  9. Well the PROBLEM is that... by shmlco · · Score: 3, Insightful

    The "problem" is that there are a ton of non-profits, news sites, news groups, blogs, lists, whatever-of-the-day sites, schools, churches, and other organizations that send out a lot of requested put-me-on-the-list email to their members.

    Have a decent-sized list on which you're doing a daily run, and even at a quarter of a cent you're suddenly looking at thousands of dollars a month out of pocket.

    So now all of those sites and services and lists either: A) Stop sending email and/or go out of business, or B) Start charging for the stuff you used to get for free.

    Is it so hard for people to figure this stuff out? Apply a cost somewhere and--one way or another--you're going to pay it.

    --
    Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
  10. Re:finally by tacocat · · Score: 3, Insightful

    Give this man a cigar.

    Not only will it generate revenue for delivering spam, but it will also mean the end of non-cost based mail delivery. Think mailing lists and personal domain servers.

  11. Scam by Anonymous Coward · · Score: 2, Insightful

    This is like privatized jail system in the USA. The moment it was set up, the number of people sent into jail has started to grow steadily, since there is direct financial interest to "maximize" profit on investment.

    If you need to pay fee to get your email for sure, the same companies can make sure that the emails of non paying people will get lost.

  12. Re:Well by tacocat · · Score: 3, Insightful

    But who do you think it going to pay that cost?

    I'm on a lot of mailing lists. So 300 emails a day works out to 75 cents US. Which adds up to $273 a year that I have to pay. If you look at it from the point of view of the mailing lists, they might have 10,000 users which means every email costs them $25US. For someone like Debian this is death. For someone like Microsoft -- They'll just add $25 to their product prices.

    When the F... are you going to realize that pay per use is not a means to being effective for anything. It's a means of generating money. It doesn't save you money and it doesn't get you any more freedom, happiness, or flexability

  13. Re:Fighting spam? by tacocat · · Score: 4, Insightful

    If he tags what you sent as confirmation to his request, what do you think the chances are that they will also tag your newsletter?

    A lot of AOL users tag messages as SPAM when they don't want to see them anymore. It's easier than opting-out and so they abuse the process. They have no repercussions to their actions.

    But a lot of users do this. I see it in my house where I run my own mail server and my own spam filter. It's a bayesian filter so you have to tell it when it was wrong. Wife won't tell it anything but she complains about the spam she's getting. Can't help her. She's being obstinant and dumb.

  14. Dubious statistic by asuffield · · Score: 4, Insightful

    According to Goodmail, seven U.S. ISPs now use CertifedEmail, accounting for 60 percent of the U.S. population.


    This is probably true as stated, but almost meaningless. Each of those ISPs will be counting the number of users that have email accounts with them, and then they just added up those numbers. The problem with this is that many users have more than one email account and don't use the one provided by their ISP - a large chunk of that 60% probably uses yahoo, hotmail, or gmail. Many people will also have another account provided by their employer.

    It is not particularly useful to count email accounts as a fraction of the US population.
  15. Re:Yeah, that works by maxume · · Score: 2, Insightful

    I get 3 or 4 mailers a week(probably partly because I live on a rather underpopulated route) and at least 3 or 4 spams an hour(that are almost universally filtered). I wouldn't care if I got 3 or 4 spams a week, filtering or no.

    --
    Nerd rage is the funniest rage.
  16. Pity the fool by stabiesoft · · Score: 2, Insightful

    who is paying for this service and gets infected. Ouch, what a bill that will be, and
    all guaranteed to be delivered. New bot target:Certified senders!

  17. Re:Infrastructure problem by guruevi · · Score: 2, Insightful

    That's a good thing, then the TCO of Windows would be even higher! Also, all dumb users on the Internet would be bankrupted and not able to afford a fast internet line, more bandwidth for us, less crap on the web.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  18. a bad figure if I've ever heard one by briancnorton · · Score: 2, Insightful
    accounting for 60 percent of the U.S. population

    This is making a REALLY bad assumption that an ISP generated email address is used by the account holder. Problem is, once there became multiple ways to get online about 10 years ago, LOTS of people switched to web-mail for the permanence and convenience. (Hotmail, Gmail, yahoo, etc) I would guess that any major ISP has less than half of their accounts use their provided email services.

    --

    People who think they know everything really piss off those of us that actually do.

  19. Net Neutrality by SanityInAnarchy · · Score: 3, Insightful

    I'm thinking I should bookmark this and use it as an example to anyone who claims ISPs won't attempt to charge websites for "prioritized" delivery, and degrade people who don't pay up.

    In short: They already have.

    Of course, I don't think net neutrality legislation will cover email -- not that I care much, I really don't send mail to many people at AOL -- but it's just a perfect example to all the Libertarian idiots out there of why we do need government intervention sometimes.

    The free market will sort it out? Sure...

    --
    Don't thank God, thank a doctor!
  20. Now I understand why the block port 25. by twitter · · Score: 3, Insightful

    Nice plan.

    1. Keep users helpless.
    2. Provide "service" for helpless user
    3. Profit.

    Give me back my ports and I won't have to worry about spam or your fees.

    --

    Friends don't help friends install M$ junk.

  21. Spam Filter by Joebert · · Score: 3, Insightful

    Where can I get an up-to-date list of theese companies, so I can add their addresses to my spam filter ?

    --
    Wanna fight ? Bend over, stick your head up your ass, and fight for air.
  22. Re:Fighting spam? by tacocat · · Score: 3, Insightful

    I was thinking of the repercussion as something you would experience if you were using a bayesian filter.

    If you tag indiscriminantly everything that you don't want delivered for any reason, they you will start getting more false positives because it's an adaptive AI process. There is a little care and feeding of the whole filtering process you have to pay attention to.

    I don't believe that AOL is going to use something like this. If you tag email as spam, AOL takes it upon themselves to send you a warning email and if you don't opt them out they black list you (eventually). What would be a repercussion to the consumer is the eventual increase in false positives -- giving the consumer a repercussion to their indiscriminant feedbacks. No one is made aware that there is an effect.

    And just to clarify -- I'm not talking here about the obviously unsolicited email, but the email that is solicited but no longer wanted. The consumer took a positive action to get the email and now no longer wants it. What I am definitely not talking about here is the email that you never asked for, or where opted-in by means of fine print that few can even read at light grey and 6pt font.

  23. Re:pay me to spam me by tomstdenis · · Score: 2, Insightful

    A penny per email isn't economical. And I already pay to send emails. It's called my ISP fees. The ISP provides IP [including TCP and UDP] service which means they have to deliver my packets to the best of their ability.

    Some sort of "pay us [more] or we may drop your packets" is a protection racket of sorts. Remember that an email is no more than a TCP stream of SMTP commands.

    Tom

    --
    Someday, I'll have a real sig.
  24. You're checking the wrong boxes by billstewart · · Score: 2, Insightful
    Yes, it's market-based. That does mean that most spammers won't be willing to pay for it. But some legitimate email senders (and a smaller number of well-targeted spammers) will find it worthwhile to pay to get mail through big ISP blacklists - anybody who's running a legitimate mailing-list service or doing things like product registration spends a lot of time bitching about AOL.


    There isn't a central authority controlling email - but they've got the ISPs that are over 50% of the US mailbox market. (Microsoft MSN isn't one of them, though :-) And these countermeasures _do_ work if phased in gradually; otherwise they wouldn't be able to make a profit (not that we know yet if they'll make a profit or if they'll die out in a year.) It doesn't require cooperation from everybody at once - they've got enough mailbox ISPs signed up that it's at least potentially worthwhile for an email sender to pay them for the service. And they're not trying to solve the *whole* spammer problem - they're trying to get some non-spammers to pay them for delivering non-spam, which is a difficult but much simpler problem. It's not a "find the spammer to make him pay" system - it's a "pay up front to claim you're not a spammer" system.


    Joe-jobs, Forgery, Worms and Zombies, etc. - The press releases don't say *how* they handle their certification other than to mention cryptography. But their board of technical advisors is interesting - Marty Hellmann, Avi Rubin, Dave Crocker - so there's a good chance they've done it right. Cryptography does take a fair amount of horsepower, but it's scalable dumb horsepower, and if they've done things well they can avoid having to verify the crypto on most forged messages. If they've designed things well, it's not incompatible with open-source tools, but they're writing Press Releases, not technical documentation, so it's hard to tell.


    Asshats, and trusting Goodmail's servers - yes, that's still a problem. Their terms of service are appallingly weak - they'll accept unconfirmed opt-ins, and their "interpret complaint as unsubscribe" is inadequate, so dishonest spammers can still pay to get service delivered for a while, until they get enough complaints. But at least the quarter-cent per message means that only well-targeted spammers will be willing to pay for it, so it won't be really high volumes of spam. If there's much of that going on, then email users won't stand for it, and they'll bitch at their ISPs (though that's more effective with AOL who charges money than with Yahoo who's giving you that email account for free anyway...)


    And yes, email should be free, and whitelists suck, but blacklists also suck and some email senders may be willing to pay to deal with whitelists that suck instead of getting stuck on blacklists that suck.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  25. Re:Fighting spam? by MightyYar · · Score: 3, Insightful

    You aren't the typical AOL user... Put up a real estate related site with a sign-up form... watch the contact info fly in. I don't know what it is about that demographic, but they sign up for EVERYTHING. Of course, that doesn't stop them from using the SPAM button as "unsubscribe". I'm not going to complain, though, because you'd be nuts to click on an "unsubscribe" link for something that you don't remember signing up for.

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  26. Thats a nice email by Mantrid42 · · Score: 2, Insightful

    That sure is a nice email you've got there. It'd be a shame if anything happened to it, eh?

  27. That model is available - feel free to use it :-) by billstewart · · Score: 2, Insightful
    A lot of the discussion about market-economics solutions to spam proposed models like that. [insert standard checklist here :-)] Some of them get it wrong and have arbitrary prices for delivery that get paid to the wrong people, so they're not likely to work economically, while others of them realize that the real cost of spam isn't the bandwidth, CPU, or storage costs, it's the recipient's attention wasted reading the junk, so they propose ways to let the sender pay the recipient for reading the mail. Some of them use artificial payments like hashcash (where the sender has to burn CPU time, and therefore can't send spam very fast), while others use real cash, typically with some kind of stamps paid for with Paypal.


    In one sense, that's absolutely the right model for reducing spam - you don't care how much spam there is in the world, you just care how much of it gets into your inbox, and if some Nigerian princess is willing to pay your price for consulting service for reading your mail, your mailbox has negotiated an appropriate price with her and waited for the Paypal to clear so you really don't mind spending two seconds of attention span to junk her message.


    In reality, enough of the email that most people receive is something that they do want and therefore whitelist or perhaps even pay for, so you can't enforce this mechanism on all your email, so the spammer arms race would focus on how to impersonate email sources you *did* want to hear from, and you'd use crypto to keep them out, and the financial or technical transaction costs would be annoying enough that there would be useful email that you're not going to receive because the senders didn't want to bother haggling with your robosecretary about it.


    So it's not implemented very often, and it may be hard to find off-the-shelf implementations, but if you're a corporate executive, you can always hire a secretary who will not only get rid of the junk, but prioritize the non-junk mail for you.


    And of course, while this sort of thing is annoying enough that most people won't bother sending you mail if you're using it, if spam becomes sufficiently annoying that many people do adopt it anyway, you'll start seeing lots of advertisements for mail systems that pay you to read email! Right there at home on your couch! ...5 PROFIT!!

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  28. Re:Fighting spam? by tacocat · · Score: 3, Insightful

    Ten years ago I would agree. But now I don't.

    The confirmation of an email address isn't valuable anymore. It's too easy to get real addresses en masse without anyone confirming the address. There once was a time when people would pay big money for lists of confirmed email addresses as a list for spamming. I don't know that there is much value in this anymore.

    The process of sending spam is basically Fire and Forget so there's no added value to having a confirmation to the address. I have many records where people try to send email to random names or even characters on my domain and none of them could have ever been confirmed. And they keep coming. Add to that the back-scatter spam and you've no need for addresses being confirmed.

    Go ahead, confirm your address. The spammers already have it and they don't really care if it's confirmed or not. They'll keep using it for months to come. And at least it gives the legitimate mailings a chance to play honest and opt you out without getting punched in the nose.

    For legitimate purposes, if the sender provides and opt-out mechanism then it's the consumers responsiblity to use it and the marketers responsibility to honor it without qualification. But if you don't provide this mechanism then you should be labelled spam and prosecuted.

  29. Re:Fighting spam? by Sparr0 · · Score: 2, Insightful

    AOL email addresses aren't allowed to be used in our monthly drawing for a free product(meal) ... the newsletter we send out also gets tagged as SPAM So you get people to sign up for a drawing, and start sending them a newsletter? Hello spam.