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New Targeted E-mail Attack Hits Business Execs

Erik Larkin writes "The same scammers who have been sending out the faked but highly convincing BBB and IRS e-mails are now targeting named victims with a new variety of e-mail that looks like a business invoice. Our editor-in-chief was sent one here at PC World."

30 of 100 comments (clear)

  1. Money to be made by Realistic_Dragon · · Score: 5, Funny

    Finally, a profitable application of the peter principle.

    --
    Beep beep.
  2. It's about time... by eneville · · Score: 4, Interesting

    I think it would be wise for companies to switch to use something like GPG and keep keys safe. The sooner this happens the sooner scammers will have a more difficult job with this style of social engineering.

    1. Re:It's about time... by Anonymous Coward · · Score: 2, Insightful

      Not going to happen.

      Best practice or not, it simply will. not. happen.

    2. Re:It's about time... by eneville · · Score: 2, Funny

      Not going to happen.

      Best practice or not, it simply will. not. happen. i don't see why not. i'm thinking i might implement this at work next week, we can easily put our public key on the "about us" page as a matter of customer protection against fraud. it's not a big deal to sign all out outgoing mail. its not something that could have any problems, if antthing, i've noticed the mere signing of email causes outlook to put a nice rosette against the mail, so it can't possibly cause any problems for us.
  3. Why is this sophisticated? by yohanes · · Score: 4, Informative

    It is still using the same method. The only difference is that they don't include spelling/grammar errors, and uses correct recipient and business name (how hard is that to find?). They are still using the same ".doc.exe" file names, which is very easy to spot.

    1. Re:Why is this sophisticated? by rucs_hack · · Score: 5, Insightful

      No, no it isn't easy to spot.

      Not if either of two conditions apply.

      1: You are an idiot with computers.
      2: The default 'do not show file extensions for known file types' is on for explorer.

      Whoever thought that last was a good plan should have been shot. Without file extensions visible, people can simply not realise that they are about to run an executable. Plus some wouldn't know all the many executable file extensions for windows anyway.

    2. Re:Why is this sophisticated? by Anonymous Coward · · Score: 3, Informative

      Faked bills is an old scam.

      Similar to this one...

      -Years ago, we used to have guys that would come to "check" the fire extinguishers in the office.
      -They would do their thing, and wait for the receptionist to pay from petty cash.
      -Only problem... They weren't OUR fire extinguisher guys.
      -We sometimes would get guys coming around every other week. /blah, blah, profit

    3. Re:Why is this sophisticated? by jez9999 · · Score: 3, Informative

      2: The default 'do not show file extensions for known file types' is on for explorer.

      Whilst this is annoying (I disable it as I like to SEE my files' extensions), it doesn't prevent you checking for 'trick' filenames, actually. Any filename that appears to have an extension ('mywork.doc') has a double-extension, so you should be VERY suspicious.

    4. Re:Why is this sophisticated? by dubbreak · · Score: 2, Insightful

      The default 'do not show file extensions for known file types' is on for explorer.


      That shouldn't even matter. Why can they run anything? Why is Outlook allowing them to open exe files?

      If #1 is true (it is where I work, a gov agency, different country), then don't let them make decisions on whether to open a file, have the system do that. You don't let mentally retarded people drive a car, so why let you average idiot choose what to run on a computer?
      --
      "If you are going through hell, keep going." - Winston Churchill
    5. Re:Why is this sophisticated? by canUbeleiveIT · · Score: 5, Funny

      Not if either of two conditions apply.

      1: You are an idiot with computers.
      2: The default 'do not show file extensions for known file types' is on for explorer.

      But these are the same people who click "Allow" when their software firewall says "H4xoR!tR0jun.exe is attempting to access the Internet, install a malicious script, steal your personal information and have sex with your wife until she screams like a deaf girl. Permit or Allow?" There is no way to protect these people and still have their computers be useful/enjoyable for them.
    6. Re:Why is this sophisticated? by LiquidFire_HK · · Score: 2, Insightful

      Yes, but the ordinary user (exactly the type of user that is likely to have file extensions hidden) will probably not realize this. They have seen extensions in some places, and none in others - they'll simply ignore this potential giveaway.

    7. Re:Why is this sophisticated? by Tunfisch · · Score: 3, Funny

      I'd tend to say that choosing between "Permit" and "Allow" is tough for just about anyone.

      --
      -- Der Tunfisch.
    8. Re:Why is this sophisticated? by guywcole · · Score: 5, Funny

      But these are the same people who click "Allow" when their software firewall says "H4xoR!tR0jun.exe is attempting to access the Internet. Permit or Allow?" If those are the only two options, can you really blame them?
    9. Re:Why is this sophisticated? by MrR0p3r · · Score: 2, Funny

      But these are the same people who click "Allow" when their software firewall says "H4xoR!tR0jun.exe is attempting to access the Internet, install a malicious script, steal your personal information and have sex with your wife until she screams like a deaf girl. Permit or Allow?"


      That is one hell of a descriptive (albeit true) firewall advisory message. What software firewall are you using?
      --
      Whatever man, I spelled it write!
    10. Re:Why is this sophisticated? by Opportunist · · Score: 2, Informative

      Actually those files do have the word .doc file standard icon. Unless, of course, it's a .pdf.exe, in that case it will have the standard Adobe Acrobat one.

      It's trivial to add an arbitrary icon to an executable. Actually, that's a feature of pretty much every standard compiler on Windows.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  4. They used to do it with faxes, by arthurpaliden · · Score: 3, Insightful

    and before that they used the regular mail.

    So this is news because .... they used computers .... and .....email.

  5. Why not just send out business invoices? by swb · · Score: 2, Insightful

    Many companies have good controls, but many have loose controls on paying invoices. If you used a reasonable database and chose businesses who might get a lot of bills but have a weak grasp on them, you could probably come up with a formula that would correlate highly with having randomly mailed invoices get paid.

  6. Checking out the 'from' address... by 26199 · · Score: 3, Informative

    Doesn't help in the slightest.

    Don't people know by now that the 'from' address can be easily changed?

    (That was a rhetorical question; they answer is evidently 'no'.)

  7. Here's a pretty good description by dachshund · · Score: 2, Informative

    The PC World article doesn't go into a lot of detail. Here's some more. The malware itself looks pretty silly, since you have to click through a bunch of warning dialogs to even execute it.

    http://avinti.com/press-room/targeted-malware-atta ck.html

  8. Small business owner by narced · · Score: 5, Informative

    As a small business owner, I can attest to the fact that many of my clients will blindly pay the bills I send them, without questioning a thing. I service their computers throughout the month, racking up between 10 and 30 hours, and then send them a bill that simply says "30 hours service * $60.00 / hour" and they pay it. I have never been asked to explain myself. I can probably make up whatever numbers I want.

    I was wondering how long before the crooks realized that most businessmen do not have the time or patience to study their bills.

    1. Re:Small business owner by Anne+Thwacks · · Score: 4, Funny

      You are obviously not in the UK. Here the problem is that you do the work, send the bills, and still don't get paid!

      --
      Sent from my ASR33 using ASCII
  9. Sorry, the actual details are here by dachshund · · Score: 3, Informative
  10. Please help! by Anonymous Coward · · Score: 3, Funny

    I am a VP for HR at a giant multi-national technology corporation and I just sent all of my post-dated stock options to someone in Nigeria so that I could give a puppy a good home.... well, the puppy never showed up and I need some help to get my $6,000,000 back. Won't you please help?

  11. Hard work by Ajehals · · Score: 4, Insightful

    This spam includes a valid email address for the recipient, and correct recipient name and business details. The message and attachment could be anything. In this case its an invoice, but it could just as easily be an order (sent to sales) or a request for info (sent to PR or Marketing). This would make it extremely difficult to identify.

    Its not as if you could use heuristic scanning of the text content (any malicious payload excepted) to determine that messages of this sort are spam, it would prevent you from recieving any business related email that follows a similar formula and they are all pretty similar.

    The attachment in this case was a doc.exe which is fairly obviously dodgy, but as the article states it could be a .doc (or presumably a file for any application that is exploitable by opening a file) to take advantage of a zero day vulnerability.

    With this type of spam and the zero day vulnerability as the scenario it would be entirely possible for a message like this to get through to a real person, for that person to open the attachment and execute whatever malicious code is embedded in the attachment without realising that they have even done anything strange.

    There is no way of preventing it that still allows your employees to function, with a 0 day you are (probably) not going to detect the payload before it is executed (what happens then depends on what precautions your company is taking). You cannot brief your user base not to open emails addressed to them with content that looks valid and may be part of their job to look at, the argument of only opening mail from people you know only really works in a social context where you can afford to ignore mail.

    So, up until now most common scams and viral mail have had some tell-tale characteristics (although by no means all, custom attacks against specific targets have followed this model before), and now they may not have. (I never understood why spam was so poorly produced in any case). Given that even badly written and almost blindingly obvious spam and scams manage to trick a small number of people, this type of spam or scam is likely to be more effective. This leads me to think that from a business point of view (lets be honest, especially a Microsoft shop) the usefulness of email is seriously deteriorating, it is approaching the point where the existing system contains too much risk and is too overburdened to be useful and that is saying a lot because email really was/is a revolutionary technology. Not that I can think of an alternative nor am I suggesting that we will see business dropping email, but I can see business looking at some of those fatally flawed but great sounding add-ons that aim to secure mail from unknown recipients (micro payments and white listing etc..).

  12. Re:The simple way to avoid malware. by natmakarvitch · · Score: 2, Insightful

    Linux is not mandatory to use GPG. It runs dandy under MS-Windows and MacOS and there is a bunch of thingies to let most users benefit from it in a more-or-less transparent fashion.

  13. You don't need to. by khasim · · Score: 4, Insightful

    There is no way to protect these people and still have their computers be useful/enjoyable for them.

    You don't need to.

    As long as the protections cause the rate of infection to drop below the rate of disinfection, the threat will fade.

    Social engineering will always be an issue. Even intelligent people can make mistakes.

    The idea is to make it as obvious as possible that this is a DANGEROUS activity ...and then...
    Make it as easy as possible to clean up the mess.

    #1. Any time an application is launched by clicking on a file INSTEAD of going through the menu bar throw up a warning.

    #2. No email program should EVER run ANY executable.

    That is the primary reason that so few "viruses" exist in the wild ... for Linux. Running Ubuntu in the default configuration means that you have to:

    #1. Save the attachment to your personal directory.

    #2. Change the permissions on the file to be executable.

    #3. Run the file.

    And even with all of that the only thing in danger are your personal files (you do back them up of course). To do anything more you'd have to...

    #4. Suppy it with your sudo password.

    The reason this is so successful is that the possibility of FAILING to run the "virus" goes UP with each step that is required. Say that each step only has a 50% possibility of being run by the average user. The other 50% of the time they realize that they're doing something dangerous and they stop.

    A. Old Windows example:
    #1. Double-clicking on "sex.gif" in an old version of Outlook is a single step and will succeed with 50% of the people.

    B. Linux example:
    #1. Saving the file to your personal directory will work with 50% of the people.

    #2. Changing the permissions on the file will work with 50% of the people from step 1 (25% of the total).

    #3. Clicking on the file will work on 50% of the people from step 2 (12.5% of the total)

    #4. Supplying the sudo password will work on 50% of the people from step 3 (6.25% of the total).

    So, 50% infection rate vs a 93.75% NON-infection rate.
  14. The circle of life... by Telecommando · · Score: 2, Interesting

    In nature, the successful predator always goes after the weak and the lame first.

    Where I work we had to implement draconian measures concerning attachments and files because the execs kept clicking "run anyway" even though the anti virus software warned them it could be an infected file. They honestly thought they knew more than the AV software.

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  15. Good Thing? by Bob9113 · · Score: 3, Interesting

    At the risk of sounding a little jaded and anti-establishment (which would surely make me an outcast on this site, haha):

    I think maybe this is a good thing. I think the scammers have been, to this point, largely targeting the gullible. Old people, drug abusers, the socially awkward. The problem with that is those sections of our society are, I would guess, significantly underrepresented in the political process.

    If the friends and contributors of our ruling elite class start getting tagged, perhaps we will see some Internet legislation that is focused on taking out the really vile scum, instead of just the low grade malefactors that infringe copyright for personal use. Copyright legislation is going gangbusters because the people Congress talks to believe it is good. If those same people start to feel the bite of scammers, maybe they'll get serious about finding these assholes and putting them away.

  16. EXE embedded in DOC, not .doc.exe by httptech · · Score: 3, Informative

    I've noticed some comments to the effect that it's easy to spot because it is a .doc.exe extension on the attachment. Not so! The latest runs of these scams have been EXE files embedded within actual MS Word or RTF files. Inside the document is a PDF icon and a note telling the user to click on the icon to view the invoice (or complaint, depending on the scam). This is a different method of social engineering than we usually see. That plus the targeted nature of the emails is what makes this sophisticated. It may not fool the savvy user, but as many execs haven't seen something of this nature before, they are likely to click and open the embedded executable. Most are just trusting their AV to warn them if there is anything wrong with the file, which is a big mistake these days.

    If you work corporate security, make sure you are watching for signs of the data exfiltration on the network. I've written some Snort IDS signatures which are available here:
    http://www.secureworks.com/research/threats/bbbphi sh

  17. Email as file transfer by termigan · · Score: 2, Interesting

    I've seen all sorts of people here comment that email is getting too risky for businesses to use. From where I stand, that's not the real problem. The problem that's at the center of both the malware and spam problems is that it's become very hard to quickly determine the credentials of a person sending you information. In the case of email, the solution to the malware problem is simple: strip out all html tags and attachments off as the mail is received. There is no way to get malware from an email without active content. (HTML, Attachments, etc.)

    When you make email safe, you then have the real problem distilled to its essence: How do internet users safely receive files over the internet. And the answer to that is authentication, but then credentials become tradeable items, and you have malware going after credentials.

    The problem is not with email, it's with the whole internet's permissiveness. Every solution you put in place gets knocked to its core problem that there's no easy way to definitively say what person you're interacting with at the time. And this will be a tough sell; We're used to an anonymous internet. To solve the problem of internet crime once and for all, I predict that we will have to give up our ability to become entirely anonomous. There will be bumps in the road, but once everything that lands on your computer can be attributed to a real person, your email and internet will be as safe and sane as your US-Mail. Maybe even safer, because it will be easier to exclude content from people with bad reputations.

    --

    Today is all we really have. We should all live it well: it is our stepping stone to all of our tomorrows.