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Voice Chat Can Really Kill the Mood

Raver32 writes with Wired article about the strange juxtaposition of real life identities intruding on virtual world bliss. Voice chat is becoming a very common component of online games, from MMOGs to FPS titles. Many even bundle a voice chat service into the game client now. That's useful, tactically, but socially it can be downright frustrating, confusing, or awkward. "Recently I logged into World of Warcraft and I wound up questing alongside a mage and two dwarf warriors. I was the lowest-level newbie in the group, and the mage was the de-facto leader. He coached me on the details of each new quest, took the point position in dangerous fights and suggested tactics. He seemed like your classic virtual-world group leader: Confident, bold and streetsmart. But after a few hours he said he was getting tired of using text chat — and asked me to switch over to Ventrilo, an app that lets gamers chat using microphones and voice. I downloaded Ventrilo, logged in, dialed him up and ... realized he was an 11-year-old boy."

15 of 539 comments (clear)

  1. So? by AuMatar · · Score: 4, Insightful

    If he's competently leading the party, does it matter if he's an 11 year old boy or a 70 year old woman? Either way you're getting things done.

    --
    I still have more fans than freaks. WTF is wrong with you people?
    1. Re:So? by Omnifarious · · Score: 4, Insightful

      If he's competently leading the party, does it matter if he's an 11 year old boy or a 70 year old woman? Either way you're getting things done.

      This is true. But it's really hard to take them seriously anyway. I knew an 11 year old in college who was better at math than I was and knew more of it. It was still really hard to take him seriously. In took a serious act of willpower, even though I knew, intellectually, that he really did know more than I did.

    2. Re:So? by UncleTogie · · Score: 5, Insightful

      It was still really hard to take him seriously.
      Silly question here, and I'm not telling you to take all 11-year-olds seriously...

      If someone has important information, why does their age/gender/religion/culture matter?
      --
      Don't tell me to get a life. I'm a gamer; I have LOTS of lives!
    3. Re:So? by Altus · · Score: 4, Insightful


      Im with you here. I'm still young enough to remember how much it would piss me off when adults wouldn't listen to me even when I knew something they didn't.

      I used to watch Nova back in early elementary school and my brain would hold onto all sorts of shit from than and from time to time I would spout some of this information back. My parents never took me seriously, they always assumed I was making it up (yea, I'm just making up shit about astrophysics... sure).

      Its important not to disregard someone just because of their age.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    4. Re:So? by Omnifarious · · Score: 4, Insightful

      Because he was so much an 11 year old in all other respects. He had an 11 year old's social skills, and everything else that came with being 11.

      If a woman walked into my workplace and started acting like an air-headed bimbo I'd have a hard time taking her seriously too, even if turns out that she developed a public key encryption method that isn't defeated by quantum computing. Especially if she was always asking the men around to 'help' her.

      When certain aspects of a personality don't come over, like in text chat, it doesn't matter. But when you hear them a whole bunch of things you didn't notice before suddenly pop out and it's really hard to ignore them and just pay attention to the important thing.

    5. Re:So? by HardCase · · Score: 4, Insightful

      I don't care who's running the party, but what is it with the language? The author of the article hits on something that really bugs me. Fuck this, fuck that, motherfuckin' giant kicked my motherfuckin' ass. All this spewing out of the mouth of some kid who isn't even old enough to see a Samuel L. Jackson movie. I'm 45, spent 10 years in the Navy and even I don't use language like that. Hey, I'm not some overly sensitive, touchy feely guy, but, holy crap! Maybe somebody who is a quarter of my age can fill me in...

  2. Text chat's easier to follow by Anonymous Coward · · Score: 4, Insightful

    I hate voice chat, not because I care if the player on the other end is 11, or the female elf is played by a man, but because I'm not good at distinguishing new voices. It's much easier to see who's talking in the text chat where there name appears next to whatever they say, then try to remember if that voice is the fighter or the cleric.

  3. Voice Changing Technology by Gman14msu · · Score: 5, Insightful

    Wouldn't the logical expansion of the role playing game be to implement voice changing technology? That would make the game completely immersive and allow anyone to assume an identity completely different from themselves and project the image that they want to into the game not their own selves, which is probably a big draw of the game in the first place. This would really take MMORPGs to another level where the online self is completely separate from the "real life" person. Honestly (in some sense) it's unfortunate for that 11 year old in the game that he was judged later on based on his voice and not just skills in the game. Nobody said you needed to have certain skills and a baritone voice to be a successful leader.

  4. I smell a new market by spun · · Score: 5, Insightful

    We need something for gaming like those voice alteration devices for the phone. You know, the ones that frightened little old ladies use to sound like burly bikers? It could be done in software as a plug-in for voice chat. You could select your character's voice through a menu.

    The thing is, that 11 year old is getting valuable leadership and teaching experience. If he is competent to lead the party, and a simple software tweak would let you suspend disbelief, it's a good thing.

    --
    - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
  5. Re:Ogre image vs reality by Zibblsnrt · · Score: 4, Insightful

    Does anyone actually roleplay as opposed to rollplay in WoW anyway?

    Not trying to be too flippant; I'm genuinely curious. Anyone I know who talks about WoW goes on almost exclusively about either gaming the system or inter-player drama, and I'm wondering if there's more than a handful of exceptions in the game.

    --
    "All that is necessary for evil to succeed is for good men to do nothing." - Edmund Burke
  6. Re:Cue Ender's Game comments! by juuri · · Score: 5, Insightful

    realize they are 10 years younger than you.

    You speak as if this is something new. I'm actually getting uh, older now, but for the first part of my adult life working in and around the 'Net since the early 90s there was very rarely a situation where the other engineers or technicians were not significantly older than me. Many a lunch was spent listening to DEC guys talk about the work they did before I was born. Earning their trust and respect was a pretty hard thing to do.

    In virtual worlds, when you remove the things we base our common 1st opinions on, you tend to take a person at their acts and words more quickly. This lack of information which you would normally use in judgement forces you to focus on what is actually more important. In work situations wherever possible my preference is for text communication because it is easier for *me* to focus on the task at hand by removing the personal element from the people I am working with.

    --
    --- I do not moderate.
  7. It's an issue of self preservation by briancnorton · · Score: 5, Insightful
    If someone has important information, why does their age/gender/religion/culture matter?

    It matters because bias is a psychological mechanism of self-preservation. People like to chalk up biases to "ignorance, anger, and hatred" but we all have them because they are typically correct for the situations in which we formed them. Our mind processes the information different based on the source.

    If a stately man his 60s wearing a suit and an 18 year old with a Green Day shirt start talking about global economic policy, who do you tend to believe? Chances are fairly good that you believe the old fart, irrespective of the fact that he may be a janitor and the teenager could be some kind of economic prodigy. We have those biases because probabilistically, they are usually correct for a familiar situation.

    As such, an 11 year old may be a VERY capable gamer, but we don't mentally endow them with the required wisdom and experience needed to be an effective leader. In "virtual reality" he is portrayed as an old mage with leadership ability. On some level, you anticipate the person to posses the attributes of the character they are playing, and when you perceive that they don't, you feel lied to.

    --

    People who think they know everything really piss off those of us that actually do.

  8. Re:Kills the mood by fractoid · · Score: 5, Insightful

    But they are all played by guys. The real surprise is when it turns out to be an actual female. It used to be that way, but these days with the influx of newbies, most players don't seem to realise that most female characters are played by males. It's amazing how many players start hitting on my gf's female blood elf character within 2 minutes of meeting her (she's always helping lowbies find the flight master or set their hearthstones or whatever) - surely her typing can't be that feminine? >.> I've always played male characters as my 'serious' alts but this one time I rolled a female night elf priest (have you seen male night elves? bletch!) and ended up with a male nelf druid following me around 'helping' me. ><

    On the main topic, though - why does it matter if it's an 11-year-old kid, a 42-year-old mother of three, a college drop out, or an IT worker on the other end of that mage? If he or she is courteous, skilled, and knowledgeable then s/he deserves respect regardless of any other factor. That's where online games, and indeed the internet in general, are great - they let you meet the person without prejudice based on appearance, age, gender, or any other factor (except literacy, I guess... :) Why should it matter if that person is currently living in the body of an 11yo boy or a grey-whiskered tabletop RPGer?
    --
    Rampant carbon sequestration destroyed the Dinosaurs' tropical paradise. I'm here to help repair the damage.
  9. Re:Kills the mood by bdjacobson · · Score: 5, Insightful

    But they are all played by guys. The real surprise is when it turns out to be an actual female. It used to be that way, but these days with the influx of newbies, most players don't seem to realise that most female characters are played by males. It's amazing how many players start hitting on my gf's female blood elf character within 2 minutes of meeting her (she's always helping lowbies find the flight master or set their hearthstones or whatever) - surely her typing can't be that feminine? >.> I've always played male characters as my 'serious' alts but this one time I rolled a female night elf priest (have you seen male night elves? bletch!) and ended up with a male nelf druid following me around 'helping' me. ><

    On the main topic, though - why does it matter if it's an 11-year-old kid, a 42-year-old mother of three, a college drop out, or an IT worker on the other end of that mage? If he or she is courteous, skilled, and knowledgeable then s/he deserves respect regardless of any other factor. That's where online games, and indeed the internet in general, are great - they let you meet the person without prejudice based on appearance, age, gender, or any other factor (except literacy, I guess... :) Why should it matter if that person is currently living in the body of an 11yo boy or a grey-whiskered tabletop RPGer? As you hint at, it struck me immediately that the only problem here is the submitter's pride. He thinks Voice Chat killed the mood; what killed the mood was him realizing he was having his ass handed to him on a golded platter for hours straight over and over by an 11 year old. He didn't like feeling like a noob. Pure pwnage on the 11 year old's part.

    Maybe he just needs to work on his uber micro. ;)

    In contrast to the submitter's perspective, I found voice chat to be a godsend in WoW when I still played it. Without it you lose the human element of the game, and you forget the noob on the other end (this was other people sometimes, but also myself many times over) is still human. This is only a bad thing. Text conversations fall to hissy fits much faster than they do when you're talking with someone.
  10. Re:Kills the mood by hotdiggitydawg · · Score: 5, Insightful

    On the main topic, though - why does it matter if it's an 11-year-old kid, a 42-year-old mother of three, a college drop out, or an IT worker on the other end of that mage? If he or she is courteous, skilled, and knowledgeable then s/he deserves respect regardless of any other factor. As you hint at, it struck me immediately that the only problem here is the submitter's pride. He thinks Voice Chat killed the mood; what killed the mood was him realizing he was having his ass handed to him on a golded platter for hours straight over and over by an 11 year old. He didn't like feeling like a noob. Pure pwnage on the 11 year old's part. Exactly. Voice chat is not responsible for killing the mood, his own prejudice is.

    I was in a similar situation years ago - playing online in a clan for 5+ years before we started using voice comms together. Turns out our clan leader had a really high squeaky voice. Funny for all of about 5 minutes, but then we all got over it and got on with gaming, and he continued to lead the clan for years after. In no way did it diminish his leadership, our collective pwnage or my enjoyment of the game.

    Learn to respect diversity and life gets a whole lot better.