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Microsoft Acknowledges 360 Issues, Extends Warranty to 3 Years

Posted by Zonk on from the red-rings-of-awesome dept.

RamblinLonghorn writes "Microsoft has announced that they are extending the warranty for all Xbox 360s to 3 years. This appears to be entirely retroactive and that 'those who have already paid for such repair charges can expect reimbursement checks for the amount of their console repair.' It seems as though Microsoft is accepting the blame for the hardware malfunctions, but it is worth noting that this warranty modification only applies in the 'Red Rings of Death' situation."

4 of 205 comments (clear)

  1. Still, they break. by Karganeth · · Score: 0, Flamebait

    I wouldn't want the hassle of having to send my console away for it to be repaired. I'd rather buy a quality console first time around.

    1. Re:Still, they break. by brkello · · Score: 0, Flamebait

      You are a moron. All consumer electronics have a failure rate. And that rate goes to 100% as time goes on. I guess you should buy nothing.

      --
      Support a great indie game: http://www.abaddon360.com
  2. They Still Haven't Fixed the Problem by Dr+Kool,+PhD · · Score: 0, Flamebait

    Even the new 360 Elite model is getting RRoD at what seems like the same rate. Microsoft blew it big time, it's good they are extending the warranty but it would be better if they fixed the root problem too.

  3. Re:Bravo Microsoft by aichpvee · · Score: 1, Flamebait

    I don't think anyone at microsoft cares. They have enough money to replace every 360 they sell every three months until they discontinue the thing and still have tons of cash in the bank. Three years from now they'll be selling xbox 720 (also rushed to market and broken) so this warranty should be expiring right around the time the system does.

    Do you honestly think that microsoft is in the game console business to make money or a quality product? They might employ a few people who would like to make quality products, but its really all about lock-in. This is what happened when they realized that the dedicated "set-top box" wasn't going to fly and that what was going to work was the game console as living room entertainment convergence device. If you think xbox is about anything other than extending the windows monopoly you're not only nuts but very, very stupid.

    --
    The Farewell Tour II