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NZ Outfit Dumps Open Office For MS Office

Posted by kdawson on from the pull-of-the-dark-side dept.

(Score.5, Interestin writes "The NZ Automobile Association has just announced that it is dropping Open Office and switching back to MS Office. According to their CIO, 'Microsoft Office is not any cheaper, but it was almost impossible to work out what open-source was actually costing because of issues such as incompatibility and training.' In addition, 'you have no idea where open-source products are going, whereas vendors like Microsoft provide a roadmap for the future.'" About 500 seats are involved. MS conceded to letting Office users run the software at home as well.

1 of 581 comments (clear)

  1. Re:Not surprising by mgpeter · · Score: 5, Interesting

    I also have some experience with switching users over to OOo from Microsoft Office. Here are some pointers:

    * Nearly all female users will refuse to switch and complain at every little difference. At a school, we decided that the school would provide OpenOffice.org on all teacher computers, if the teacher wanted to use MS Office they would have to come up with the funds somewhere else beside the Technology related budgets. All of the Male teachers (except 1) happily switched to OOo. All of the Female teachers (except the handful that had no experience with MS Office) chose to purchase MS Office on their own.

    * Most people use a word processor by typing something in, highlighting text and changing fonts, spacing, etc. A well instructed lesson in Styles will lessen the impact people have when switching to OOo. It will probably increase productivity once they learn to use styles instead of micro-managing their documents.

    * If you are seriously planning a deployment, test out users on a Linux Distribution. In my experience OOo works much better (and much faster) within Linux than it does in Windows. Also, I have (surprisingly) found that many people find Linux easier to use than Windows (using Novell's SLED 10).

    * Show your users how to use the Help Documentation. It actually works with OOo.

    If you are considering a switch, do not be too high strung. People will complain, but that is human nature. Also be sure to keep at least a few workstations that run MS Office, not for compatibility issues, but to have the user's show you how they do something within MS Office that they cannot figure out in OpenOffice.org (Most people think they are experts in Word, but usually aren't and this will weed out the idiotic problems).