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Hotmail Delivers Far Fewer Emails with Attachments

biednyFacet writes "It has long been suspected that there is a silent policy that makes Hotmail automatically delete the majority of attachments to save on bandwidth and internal disk space. Therefore it really doesn't matter if every client has access to 2GB of storage since they don't deliver the attachments to fill that space up anyway. If that truly is the case, then Microsoft may be liable for several hundred million cases of conspiracy and mail fraud."

11 of 315 comments (clear)

  1. Hard time believing the story by jomagam · · Score: 4, Interesting

    I've been using Hotmail infrequently for years and never lost an attachment.

  2. This is cool by kingdon · · Score: 4, Interesting

    No, stop the microsoft-bashing long enough to look at what is going on here.

    The left hand invents a bloated file format that makes a 2000-byte document take up a megabyte (or whatever the exact anti-compression ratio is). (For current purposes, we'll say Microsoft Office. Not the only offender, but the most amusing in this context).

    Now, the right hand figures out that they don't feel like sending all those bloated bits over the wire. Users will eventually figure out they should be sending plain text, perhaps.

    Just sit back and watch the show. If we had *tried* to promote open standards in email, we couldn't have done this well.

  3. Re:Startling discovery by Cassius+Corodes · · Score: 3, Interesting

    I think it would have carried more weight if it included other free email providers not just ISPs to compare to.

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  4. I'm skeptical by WoTG · · Score: 4, Interesting

    Someone would have noticed if 80% of emails with attachments were not delivered! Really, there are millions of hotmail.com users. At least a few of them get email attachments once in a while.

    I'm guessing this "test" used emails that looked like spam. It would help to know which ISPs were used and how the messages were sent.

    Or maybe there wasn't really a test and this is all just Slashdot spam.

    Anyway, I expect that a hundred people are sending each other hotmail attachments right now, so we'll have better data in a few hours...

  5. Bullshit by dedazo · · Score: 3, Interesting
    What the fuck? I regularly send myself emails with all sorts of attachments from work to my Hotmail account. Other than the occasional spam false positive, I've *never* once failed to receive them. This is an infantile "investigation" at best, another AdSense dollar troll "let's bash Microsoft because it's cool" FUD blog whore with a chip in his shoulder and some really painful grade school grammar.

    Oh, and he never does mention if he checked his fucking spam folder. I wonder what's in there.

    Seriously, this is just too fucking much. Made worse of course by the fact that Slashdot is now partaking on the page impression revenue. Next comes Digg and every other "news" website. Spreading FUD on teh interwebs sure is profitable!

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  6. Re:Spam filter? by gujo-odori · · Score: 5, Interesting

    There's nothing anyone could sue for; like most everything else, Hotmail comes with no warranty, express or implied. And because they don't charge for it and have no SLA, the biggest shyster lawyer in the world couldn't throw anything at that wall that would stick.

    The spam filter idea is indeed the most likely cause, though. I've been in the email security business for four years and was a postmaster at an ISP before that, and this phenomenon has "spam filter" written all over it.

    Well, OK, second most likely. I read TFA and what it really has written all over it is "bullshit." Description of the test mails is pretty sketchy, doesn't mention if the attachments were fake, real, or some mix of the two, if they contained spam or viruses or not, etc. (if they did, it would certainly produce numbers like TFA puts up), no samples of the mails used, etc. In short, it bears little resemblance to what one might call a "real" study. I'm sure I'm not the only mail admin who read it and called BS.

    The whole thing reads like nothing but a smear job on MS, and a million miles from unbiased. I dislike MS as much as anyone, but TFA is just whack. I mean, there's so many bad things about so many MS products that we *know* are true, why does somebody need to make up stuff like this?

  7. Gmail by tsa · · Score: 4, Interesting

    This 'research' has much more value if the way Hotmail handles attachments can be compared to Gmail. This is just MS bashing in my eyes now.

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  8. Re:Exaggeration? Naaah. by DragonWriter · · Score: 3, Interesting

    Oh dear lord. Email is not ruled by the same laws governing the USPS. There is no mail fraud here people!


    If Microsoft, like many other online service providers, advertises or solicits business via the mail (certainly, they've done that for MSN, though I don't know if they have for Hotmail per se), it is governed by the same law that governs anyone else making such solicitations (not the USPS, but other postal service users).

    OTOH, any online fraudulent solicitations by Microsoft would be more likely to be wire fraud, but Microsoft may be insulated from such charges from "free" users since Microsoft, while it uses them to get money from advertisers who hope to target them, does not get money or property from the users directly.

    On the third hand, depending on how they market to advertisers, they may be guilty of fraud (regular, wire, mail, or all three) if they've misrepresented to them the kind of service their advertising will be associated with, since that is quite arguably a material misrepresentation directly to induce the advertiser to give money or property to Microsoft.

  9. Re:Exaggeration? Naaah. by Akoman · · Score: 4, Interesting

    You totally missed the joke. This is regarding the fact that you are supposed to be able to receive a full refund for unused OEM copies of Windows on your computers but this has traditionally (and I believe continues to be) impossible to actually obtain. Which is probably a EULA thing or something equivalent to a TOS.

  10. I haven't seen this behavior by MLease · · Score: 3, Interesting

    I have a Hotmail account I use as a backup for my real email. I send attachments all the time (usually around 70-80K, sometimes as much as 300K), and have not observed any losses. I'm not a M$ fan, but this article seems to be overstating the case, at best.

    -Mike

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  11. Re:Exaggeration? Naaah. by Bert64 · · Score: 3, Interesting

    A lot of spams have small attachments containing the actual spam...
    They used to be images (gif, jpeg) but spam filters started getting wise and running OCR software, now PDF files are all the rage because most of the OCR programs can't handle PDF yet.
    Those of us using text based mailers don't even see the actual spam.

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