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Ticket Tracking and Customer Management?

Posted by kdawson on from the looking-for-a-package dept.

An anonymous reader writes "Like many Slashdot readers, I'm sure, I run a small side business doing IT consulting in addition to my day job. I'm looking for a good open-source ticket tracking system that I can run under Linux, preferably one that also has some customer management features. I'd like to be able to maintain a separate record for each job, along with time tracking, work logs, and information about the customer. Much of what I see on Sourceforge is, as usual, pre-pre-pre-alpha with no actual code. Does anyone have any suggestions for a project that might fit my needs?"

1 of 236 comments (clear)

  1. Yeah, it's been.... by AugstWest · · Score: 0, Troll

    ...at least 2 months since this question was asked.

    It amazes me the stuff that gets rejected vs the stuff that gets accepted over and over and over again.

    Can we have another open-source cash-register thread tomorrow?