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Schneier Talks to the Head of TSA

Posted by ScuttleMonkey on from the go-to-the-source dept.

Bruce Schneier recently had the chance to sit down with Kip Hawley, head of the Transportation Security Administration (TSA), and discuss some of the frustrations travelers experience head-on. "In April, Kip Hawley, the head of the Transportation Security Administration (TSA), invited me to Washington for a meeting. Despite some serious trepidation, I accepted. And it was a good meeting. Most of it was off the record, but he asked me how the TSA could overcome its negative image. I told him to be more transparent, and stop ducking the hard questions. He said that he wanted to do that. He did enjoy writing a guest blog post for Aviation Daily, but having a blog himself didn't work within the bureaucracy."

1 of 342 comments (clear)

  1. Not the TSA, it's the airlines I have issues with! by garcia · · Score: 5, Interesting

    Bruce Schneier recently had the chance to sit down with Kip Hawley, head of the Transportation Security Administration (TSA), and discuss some of the frustrations travelers experience head-on.

    I have flown quite a bit this past year and visited airports across the country (for pleasure, never for business) and have never once had a run in with the TSA. My issues are solely with the airlines and their "customer service".

    Last night was a prime example. Flying from SAV to ATL and on to MSP. My flight out of SAV was delayed from 19:42 to 22:15 and then in ATL we were originally delayed out until 01:20 then moved back to 22:10 (which I would have missed the connection) and then back to 00:10 (which was actually 00:30). We arrived at MSP 45 minutes late (which isn't that bad overall).

    The flight from ATL to MSP has a TERRIBLE track record according to Flight Stats (0.9 out of 5 stars).

    Then with Northwest's pilots calling in sick and them dropping ~9% of their flights for the weekend (170 to 200 flights) is just a joke.

    The TSA hasn't exactly been friendly or courteous but at least they are doing their job. The airlines, OTOH, aren't doing anything except making a big hole and getting bailed out by the taxpayers while paying their CEO's millions.