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Skype Blames Microsoft Patch Tuesday for Outage

brajesh writes to tell us that Skype has blamed its outage over the last week on Microsoft's Patch Tuesday. Apparently the huge numbers of computers rebooting (and the resulting flood of login requests) revealed a problem with the network allocation algorithm resulting in a couple days of downtime. Skype further stressed that there was no malicious activity and user security was never in any danger.

14 of 286 comments (clear)

  1. Skype did not blame Microsoft by wompa · · Score: 5, Informative

    I am not a MS fanboy but it needs to be pointed out that Skype blamed a flaw in their self-healing algorithm that was highlighted by patch Tuesday. They took responsibility.

  2. Skype Blames Skype for Outage by gorbachev · · Score: 5, Informative
    The minute I saw the headlines on some of the blogs about this, I KNEW it'd be on Slashdot with the same misleading headline.

    Normally Skype's peer-to-peer network has an inbuilt ability to self-heal, however, this event revealed a previously unseen software bug within the network resource allocation algorithm which prevented the self-healing function from working quickly.

    The issue has now been identified explicitly within Skype.


    That's what Skype says. Doesn't sound like they're blaming anyone but themselves.
    --
    In Soviet Russia, I ruled you
  3. it's just you by JeanBaptiste · · Score: 2, Informative

    I've had much longer downtimes for much lamer reasons. Of course, I'm a pretty bad programmer.

  4. Skype said it's the reboots that matter by billstewart · · Score: 3, Informative
    Skype said the problem wasn't the specific patches, but the fact that everybody rebooted at once. Patch Tuesday doesn't always require rebooting your machine, but my home machine got rebooted; my work machine also rebooted but sometimes that's because of what else my IT department wants to do when they're downloading the Microsoft patches, so it's hard for me to tell.


    Maybe the average machine had more downtime on this month's reboot? Or the reboots happened in a more concentrated time window?

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  5. Re:Yeah........ by Ucklak · · Score: 4, Informative

    That's when the patches occurred.

    I had to leave town and usually leave Thunderbird up and running to filter my mail on my IMAP account so my laptop syncs without having to redo all the filters I have in place. After no reboot on Tuesday I was relieved that I wouldn't have an issue with a down T-bird unless the power went out - which never happens unless I leave town (happened only once before).
    Sure enough, none of my mail is filtered after Thursday. Come home this morning and see "Your computer has been recently updated" balloon.

    --
    if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
  6. Re:So, their servers got hammered by E++99 · · Score: 2, Informative

    RTFA. It's not bad planning. It's a bug in their networking software.

  7. Re:Yeah........ by nigelo · · Score: 3, Informative

    Windows XP Home has automatic login as the default, with no username/password screen.

    --
    *Still* negative function...
  8. Re:P2P dumbness by Anonymous Coward · · Score: 1, Informative

    They are direct connections. If possible they are anyway. Skype uses several tricks to punch through NAT firewalls also, if that doesn't work only then do you go through an intermediate server. Most of the time you have direct connections though.

    This was a problem with the login servers. Reading comprehension?

  9. Re:NAT dumbness by raju1kabir · · Score: 2, Informative

    All the central server has to do is instruct each endpoint to UDP tickle each other, then they can talk directly through NAT.

    --
    "Patriotism is your conviction that this country is superior to all other countries because you were born in it." -- GBS
  10. Re:P2P dumbness by fasuin · · Score: 5, Informative

    That's exaclty what skype does. All voice (video/chat/file) flows are encrypted, and they go from you to your party. Only if both of you are behind a NAT or/and firewall, then skype routes the call through another node. If you want more infos, have a look at "Revealing Skype Traffic: when randomness plays with you" and references therein... http://www.sigcomm.org/ccr/drupal/?q=node/245

  11. Re:Yeah........ by Captain+Splendid · · Score: 2, Informative

    had them set up to automatically log in to Windows and Skype (and last time I checked, you needed TweakUI for the former)

    Faaaaaalse. Since win2k, you've had the built-in ability to select an account, and have your machine behave as if that account was "logging in" automatically.

    Granted, MS makes that setting a little hard to find, something that Tweak UI remedies, but still.

    --
    Linux, you magnificent bastard, I read the fucking manual!
  12. Re:Yeah........ by Angostura · · Score: 2, Informative

    The Mac version has video

  13. Re:Wiretap law? by stephanruby · · Score: 2, Informative

    Yes, the US government ordered Skype (a UK company, btw)...
    I realize that geography is not a strong point for Americans, but Luxembourg, Skype's real HQ, isn't part of the UK -- it never was.
  14. Re:Yeah........ by technomom · · Score: 3, Informative

    They're "running" on whatever you're running on. Skype runs distributed across the network of PCs belonging to its users.

    Skype's model is somewhat controversial. My own company does not allow employees to run Skype on company issued laptops because the closed code is running distributed and there is no way of knowing where company confidential conversations might be landing.