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Cable Industry Responds Regarding HD TiVo Problems
Lauren Weinstein writes "The day after the issue of cable system incompatibilities with the new HD TiVo and similar devices was discussed on Slashdot, the cable television industry has responded with a workaround proposal in a new FCC filing, though key issues remain to be fully resolved."
Let's skip the pointless blog promotion and go straight to the real article here.
You kind of get the feeling they want to own the network and the devices, which I guess is an appealing idea from a monopoly standpoint.
I'm curious, though, how much money they actually make on set top boxes vs. what has to be nearly constant breakage and wear and tear.
I wonder if there are grounds for a Class Action lawsuit, the Class being everyone who has had any problems using a third party box with their cable?
Ahhh, Joe's back with his amazing reading comprehension skills again. Maybe you missed the part where this is referring to a problem with the new HD TiVo devices? But that's only mentioned in the fucking article title, so I can see how you might've missed it.
Dear Cable Companies,
Features which are implemented in a set-top-box are not features of your network. You do not have some "right" to charge for features implemented in a device that is attached to your network unless that device is: A) Creating traffic on your network, and B) you charge the customer per unit traffic. Your proposal would strip away the most exciting services (the ability to pay once for things your company charges a recurring fee for) and features (the ability to skip commercials, and other crap that you haven't thought of) that distinguish the makers of competing set-top-boxes from you and each other.
Nobody with more than half a brain is fooled into thinking you have anybodies best interests but your own in mind, but the FCC's job is to look after the public's interest, not yours.
Love,
Your reluctant, but trapped, customers
It's a problem with more than just HD TiVo devices. They are merely the most used CableCARD devices out there now, and are thus getting all the attention. Don't worry, unless you've got a DOCSIS chipset in your television (you almost certainly don't) your CableCARD "compliant" television is equally as hosed by SDV.
You should apologize to the the guy for making fun of his reading comprehension, since he was actually right.
Does anyone remember when TV simple to use, and most of the shows were better?
My goodness, the media industry has turned watching TV into something about as fun as dealing with Microsoft software.
There's nothing that can't be turned into a total nightmare by adding technology.
You are in a maze of twisty little passages, all alike.
TFA is specifically about TiVo, it does not address any other devices that may also be hosed.
TiVo is unique from most other CableCARD devices because it contains what is essentially a general purpose computer running Linux, it can be connected to the Internet, it is remotely programmable, and it has standard USB ports.
No apology is necessary.
Most of the problem is centered around Motorola and SA spreading FUD in the industry about signal theft. Instead of using standard encryption techniques (like your bank and just about every secure web site), they put together a system that is just about as closed as you can get. Then the .gov comes in and says they have to open it up. Rather than scrap the existing system and use something that will be secure and open to other manufacturers, they continue to try to adapt their encryption to the new rules, without letting too much information out there, hoping to avoid the hacking that went on in the satellite industry.
The other big problem is that the cable billing systems were never intended to deal with customer purchased equipment that requires authorization, and most of that code was hacked on at the last minute and doesn't work very well. The customer service people have minimal training on the system (they are there to provide customer service, not enter data), so they end up making a lot of mistakes. The billing systems make it much harder than necessary, and the screwy way cablecards interface makes it much more difficult.
Finally, the cablecard spec is still only 1 way. The real spec will be the 2.0/ocap system, but there still seems to be some work to do. This will allow 2 way services to be implemented but there is a lot of back office stuff that needs to be addressed, some of which has never been tried outside of a lab. The 1.0 cablecard slot is not compatible with the 2.0 cards (it is not a firmware upgrade).
It is going to require a lot of training and attitude change from the entire industry. In the long run, if the industry adopts the standard and actually uses the features available to them, it will be a great system. Imagine picking up a set top at Best Buy, taking it home, entering you WiFi key and getting on your home gateway. Your set top will autoprovision with services based on your subnet, and will share data with any other set tops in your home network. All this stuff is possible today, but will require a lot of rethinking by the cable companies. Motorola showed off the DVRs that share data, and Cisco/Scientific Atlanta has the home networking tech.
"Well, good luck finding a judge that doesn't run a bestiality site."
Did you actually read "TFA", or even the blog post that linked to "TFA"?
The mention of TiVo in the blog post is in reference to a previous post. The actual article (linked through the blog post) isn't about Tivo. It's about "Consumer Electronics Devices".
Both the article and the blog post assume some level of familiarity with the technology in order to fully understand them. The fact that you consider the TiVo "unique" in the context of a discussion about alternatives to the Open Cable Platform because it has a general purpose processor and runs linux clearly shows you shouldn't be butting in. Rudimentary reading comprehension would have shown you that it's not something "unique" about this class of devices, but actually the proposed standard, even if you weren't familiar with the issues involved.
At least you had the decency not to hit the "Post Anonymously" box this time though.
I used to find hooking up TV equipment fairly easy.
I got a TiVO HD last week and getting it to work was a NIGHTMARE
First I couldn't find anyone at ComCast that seemed to know how this CableCard junk works. My local office wouldn't just give me one and let me hook it up myself, I had to have a "technician" for that.
I requested a visit and specified it was for TiVO HD, and I needed a MultiStream card.
THREE guys show up. Two of them were n00bs being trained. The supposed experienced hand doing the training, hadn't heard of an M-card, and only had one single-stream card with him.
Next he informs me none of it will work until I upgrade to "Digital Classic" I can't do it with just basic digital service.
Says I'll need to call in again and schedule another truck roll after I've upgraded.
Useless! How many mornings off am I supposed to request from work, so I can hope they will show up and figure this out?
They've made it so frakkin complicated their own people don't know how it works, and they won't let you do it yourself in many places. This is like the old AT&T monopoly. This half-baked idea is supposed to replace analog cable by 2009. Ugh! The CableCo has frakked this up through sheer incompetence or spite, and the FCC is asleep at the switch. This stuff should be kept SIMPLE not layered up with a bunch of unneccessary widgets. Adding MORE widgets will not fix a broken design.
Yes I returned my TiVO HD within the 30 days for full refund. I ABSOLUTELY do not blame TiVO in this, the returns lady was very gracious and didn't try to talk me out of it or anything. TiVO is just trying to play the hand it was dealt.
Note the big driver for freeing up bandwidth is HD content. HD requires 3x to 4x bandwidth to broadcast over a standard def channel. This incurs substantial cost to the cable company in terms of content revenue per bandwidth unit. One might give a nod that broadcast providers are trying to help us out here and make that shiny new HDTV in our living rooms even better. Even satellite is making this move - though they can't do switched due to their restricted 2 way capability, and instead had to launch a few new satellites and work other magic to increase their bandwidth.
An alternate to SDV would be to increase plant bandwidth like the satellite guys and add additional channels. This requires substantial capital investment whereas switched is primarily a software solution and therefore significantly cheaper. Like order of magnitude cheaper. I guess in a way you can thank Wall Street for SDV because the investors really love this stuff and it makes stock prices go up.
Remember the whole point of business is to make money while moving toward the best solution by virtue of competition. Not to give stuff away for free because it makes a company feel warm and fuzzy. You vote with your dollar be it buying stocks, paying taxes to support public infrastructure, or paying for goods and services. If you don't like cable go sign up for something else. Each broadcast technology has it's pros and cons, pick what works for you. If you're not happy with anything then cancel and get outside or take up a hobby. Hell start your own broadcast video company. Just no more whining!!!