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Apple Gives $100 Store Credit To iPhone Customers

MooRogue writes "In an open letter to all iPhone customers, Steve Jobs responds to hundreds of emails from upset iPhone customers. Apple will be giving early adopters who are not receiving rebates or any other consideration $100 store credit at the Apple store. Details will be posted on the Apple website next week"

10 of 452 comments (clear)

  1. Re:Steve; make it retroactive to all Apple product by HBI · · Score: 3, Informative

    When the SE/30 was released Jobs was not in charge. That was Sculley's reign.

    --
    HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
  2. Re:Why not $200 store credit? by DarkArctic · · Score: 2, Informative

    Correct, and apparently people two weeks before the price cut and still have the receipt get the full $200.

  3. Re:Wow, that was quick by Riquez · · Score: 2, Informative

    but what other company figurehead in recent memory
    Are you implying that Steve Jobs is a figurehead? or is that you just don"t know what the word means?

    figurehead a nominal leader or head without real power
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    * Game Over * High Score: 264,846,927 -- Your Score: 14
  4. Re:Why not $200 store credit? by toleraen · · Score: 4, Informative

    I take it you don't meta mod very often. You'd be amazed at the crap that gets modded insightful, or how many informative posts get modded troll. Give it a try sometime.

  5. American Express... by zoomnmd · · Score: 4, Informative

    I bought my iPhone on my American Express Card.
    I called their dispute claim number at 1-800-297-8019.
    They said they would process the claim for my 200 bucks.
    No guarantees, but they will let me know if I get a refund through them.

    Worth a try if you bought on a credit card.

    1. Re:American Express... by munboy · · Score: 2, Informative

      That's how price protection works. I am a Cardmember and I pay some insane yearly fee and the merchants pay fees so AMEX can afford to provide insurance like this. I didn't get an iPhone, but if I did you know I would be on the phone, too.

  6. Re:Funny-XTS by Anonymous Coward · · Score: 1, Informative

    Supply and demand works in reverse too. Say for example, you only had a capacity to produce say 100,000 widgets a month. If you were expecting to sell out on opening day, but have a new shipment ready the next day, wouldn't you set the price at a point where by the demand would be limited so that you never had to tell someone "sorry, come back another day"

  7. $200 (real $) for 2 weeks - standard Apple policy by MikePlacid · · Score: 5, Informative

    http://www.apple.com/legal/sales_policies/retail_u s.html

    Should Apple reduce its price on any Apple-branded product within fourteen (14) calendar days of the date of purchase, you may request a refund of the difference between the price paid and the current selling price. An original purchase receipt is required, and you must request your refund within fourteen (14) calendar days of the price reduction.

  8. Re:Why not $200 store credit? by DDLKermit007 · · Score: 2, Informative

    Actually Apple does participate in limited price drops and rebates. They just don't make it their marketing gimmick. They just hide it somewhere on their site in a block of text that it's happeningI picked up my Dual Core Macbook, and a 30GB iPod video right before Apple dropped the price of the 30GB iPod Video from $300 to $250.. Price was dropped $100 on the Macbook, and got a $150 rebate on the iPod since it was bought with the Macbook (plus a student discount). Zero problems getting the rebate since everything was bought at an Apple Store, and the rebate was sent to Apple's main offices. Even picked up the Intel rebate that came about a couple months later related to Dual Core notebooks without issue.

  9. Re:Funny by cylcyl · · Score: 2, Informative

    Where do you get this statistic? From the AT&T reports that there were 130k activations but apple reports that 250k sold in the first 2 days? Has anyone considered the fact that at&t only stocked their stores with 50-100 phones in 1000 locations and there being only 160 apple stores? I suspect that retail only physically sold ~150k phones (10% had activation problems). The other 100k probably came from people like me who bought it on-line or placed an order thru at&t store. NONE of those people got their phone till AFTER July 1st, but Apple has SOLD it during the first two days. I sincerely doubt that the number of people who used it as iTouch iPods was anywhere near 50%.

    (in addition, iirc you couldn't even use it as iTouch iPods until the hack came out a couple of weeks later, so 50% people bought bricks they can't use in the first couple of weeks?)