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Turned Off iPhone Gets $4800 Bill from AT&T
Tech.Luver writes "Jay Levy says he has been stung by Apple's iPhone pact with AT&T after he took an iPhone on a Mediterranean cruise.
They didn't use their phones, but when they got back they had a 54-page monthly bill of nearly $4,800 from AT&T Wireless.
The problem was that their three iPhones were racking up a bill for data charges using foreign phone charges. The iPhone regularly updates e-mail, even while it's off, so that all the messages will be available when the user turns it on. ""
Sleep: Press sleep/wake button briefly. Off: Hold button for several seconds, slide red slider control that shows up. Of course it downloads new messages when the display is sleeping. There'd be no point to sleep if it didn't.
>Then how is it legal to carry it on airplane or somewhere where it requires to operate in complete radio-off mode?
It has an airplaine wireless off mode. The problem is that the users who buy these things are too hip and smart and cool to spend 45 seconds with the manual. User error, nothing to see here.
The iPhone has a radio-off mode, where it disables its cellphone antennae and wifi antennae. Its called 'airplane mode' and accessible through the settings.
It also has a power-off, where it essentially turns off everything except the sensor to turn it back on again. Not too many people even know this exists, even if they own an iPhone. If you press and hold the lock button at the top right, a screen will appear that says 'slide to turn off'... this is the only way to reboot the iPhone, I think.
Most people press the 'sleep' hold button once, thinking that 'turns it off', but all it does is disable the screen. its still running, and using its antennae.
Reason, free market capitalism, and individualism
When you push the button at the top once, it puts the phone to sleep. When you hold the "sleep" button down for 3 seconds, it actually turns off- totally off.
Maybe they should have done that- instead of wondering why their "off" phones were still "turning on" to ring.
www.GrenadeHop.com
There is an airplane mode switch in the settings.
Hopefully "after this gets publicised" more people will bother to read the manual which clearly states in Chapter 2 "The Basics" (page 14) how to turn the iPod completely off.
You can actually turn an iPhone off. These people left their iPhones on standby and thought they were turned off. Just because the screen is black doesn't mean the device is off.
To turn it off all you have to do is hold down the standby button for a few seconds then then hit the off button when it asks you if you really want to turn the phone off.
Say you have an ECG machine. It's hooked up via sticky contact pads to your chest and is measuring the delicate flickerings of life in your body. It's doing this because it's trying to spot the *tiny* irregularities that could indicate Bad Things.
You can't magically design a machine that's picking up miniscule electrical currents like this and have it unaffected when some idiot brings in a portable radio transceiver and cranks it up nearby while they tell their wife what they want for dinner.
As I type, I'm within 30 feet of a ward full of such machines, and maybe a couple of hundred yards from the EEG devices that measure the brain's electrical activity. As we're testing today, I can wave my phone around and I can watch the interference it causes on the data being captured. Even when I'm not talking on the phone, it's checking in with the nearest base station periodically, and I can see that screwing the traces too. It's not causing those machines to break: but it's fvcking up the data that they're capturing - and that data is being captured as it's for diagnostic purposes. Screwing this up could have really bad consequences for someone.
This is not rocket science.
> I'd say hospital equipment shouldn't malfunction when presented with interference on a widely used spectrum, but that's just me.
I'm a cardiologist - we get this question a lot, and I've been in many, um, discussions, about this issue.
In general, hospital equipment does not malfunction with any FCC approved wireless interference, especially from a consumer device. The trouble is, there are some anecdotes:
http://linkinghub.elsevier.com/retrieve/pii/S0196064405007110
that demonstrate equipment malfunction with close proximity of cellphones / radios, etc. This 2005 report was widely publicized, (sorry, system demands that you purchase the article if you want to read it) but it was a cellphone left on top an IV infusion pump that apparently malfunctioned, and was reproducible (move the phone near the pump -> malfunction, move it away and returns to normal.)
I tell people that as long as they have a digital phone, they are ok to use it in the hospital. In truth, I think that if a nurse tells you to move to another area they are probably wanting you to stop yapping in common areas, which is a much bigger problem IMHO.
As with anything that deals with life or death, physicians and health care staff are quite risk averse. If there is a very, very small chance of interference, then we err on the side of caution. Your cellphone is designed to not interfere with things, but I'm sure we have all heard our computer speakers chatter *before* a call comes in, or seen your old CRT monitor jump due to an incoming call on a nearby phone. This is interference -- making all medical equipment so that they are totally oblivious to all outside fields would make them inconceivably heavy. Don't bother with the "faraday cage" argument -- most cases are metal, but as anybody with engineering experience would tell you it is imperfect (as I've stated before, you can use your cellphone in a metal plane, also a "faraday cage.")
So, no, hospital equipment is generally ok, but generally we tell people to not use cellphones in the intensive care unit or operating rooms, where things are most sensitive and potentially could have lethal consequences. We allow answering the phone and moving to an appropriate area, and allow cellphone use throughout the hospital otherwise (the doctors do this too). If it were a big risk, equipment would be malfunctioning left and right. However, it is prudent to minimize risks, especially for nonessential communication, hence the policies.
Slashdotter, ID #101. UIDs are in binary, right?
I suspect Mr. Levy never bothered to RTFM on his device, and then left his phone(s) in the "sleep" mode (display off, radios on), for the duration of his cruise. From Page 14 of the iPhone User Guide:
Note that they call it a "Sleep/Wake button", not an "on/off" button, or a "power" button.
Other than that, he could have enabled "Airplane Mode", which does the following (User Guide, page 22):
Oh, and you can also disable automatic checking of email in the iPhone settings. The default behavior is to check every so often, but you can set it to "Manual", which means you have to tell the iPhone to check email, it won't go out automatically and try downloading messages.
There's warnings about "Additional fees may apply" plastered all over the iPhone manual when discussing international roaming, as well. So to all the people crying that this just shows the iPhone is an overhyped piece of crap, or that this is evidence of some sort of collusion between Apple and AT&T to suck their customers dry, get over it. The guy didn't read his manual, and now he's learning that that was a costly mistake. If you go to Ireland with your brand new Nokia E70 or Treo 650, and leave it on, charging, and set to automatically check email periodically, you're going to have the same fucking problem.
The default setting is for the iPhone to not check mail automatically. You have to explicitly turn that on.
You might find this article interesting then
http://www.time.com/time/health/article/0,8599,1659417,00.html
The relatively informal test found 43% of the medical equipment was affected to some degree by mobile phone signals...
----------------------------------- My Other Sig Is Hilarious -----------------------------------
My phone has a display that goes into "sleep" mode after about 15 seconds. As far as anyone is concerned, the phone looks like it's off. In order to actually turn the phone off, I have to hold the power button for 5 seconds. Every single cell phone I've ever used behaves like this. From the sounds of things, the iPhone has similar behavior.
This guy's the limit!
That would be a great idea. And the really neat thing is that you can.
my goodness what's with all of the strangely low amounts of intelligence here today? All of these posts seem to be implying that if a phone is not held against ones ear then it shouldnt recieve calls. OF COURSE sleep mode isnt off, otherwise THE PHONE WOULD NOT ANSWER CALLS!
Admittidly in this case it is easy to see the people were just ignorant of the phone's basic operation and, perhaps, international data should be opt-in. but to say this is due to bad UI design from apple is INSANE. If the iPhone sat in your pocket in sleep mode and DIDNT have a function to auto get emails, that would be bad design.
I just checked; auto fetching of email is OFF OFF OFF by default. These people are just the unlucky people who will remind the rest of you "non savvies" to think for a second. AND, if they used voice only for a week, you think they didnt see new email messages magically show up on their home screen of the unit? Yeah, RIGHT.
Typed from an iPhone.
CS majors know the time/space tradeoff, but they never get taught the 3rd, crucial, tradeoff of the set: comprehension!