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PC Superstore Admits Linux Hinge Repair Mistake

Erris writes "PC Superstore says their store manager was wrong to turn away a client with a broken hinge whose machine should have been repaired. 'El Reg put a call in to the DSGi-owned retail giant to get some clarification on PC World's Linux support policy. A spokesman told us that there had simply been a misunderstanding at the store and that, in fact, the normal procedure would be for the Tech Guys to provide a fix. [PC World] will provide a full repair once the firm has made contact with Tikka.'

11 of 193 comments (clear)

  1. Make sure to tag this by Anonymous Coward · · Score: 1, Funny

    as twitter , just like the other ones. Avoid people who game Slashdot with multiple sockpuppets and open proxies.

  2. we're sooo sorry! by v1 · · Score: 4, Funny

    We'd like to apologize for getting an unexpectedly large backlash due to our usual behavior of being dicks to the linux users. In the future we will strive to continue our inexcusable treatment of our linux based customers without attracting such public negative PR in the process. Thank you for your support in these difficult times!

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    I work for the Department of Redundancy Department.
  3. PC World got Slashdotted!!! by darealpat · · Score: 2, Funny

    Once more it pays to be well connected in the online community. Now if only this would work with the IRS and DMV.

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    For every present, there is a past
  4. I'm sure this has been said already by Neuropol · · Score: 3, Funny

    but i'm certain linux caused this cracking of the hinge. if the user had continued to run windows, it would have actually gone the way of Christine, the Stephen King novel car character, and repaired itself magically.

  5. Re:Interesting... by ozmanjusri · · Score: 2, Funny
    It's offensive propaganda because blastocysts don't post on Slashdot.

    I used to be a blastocyst, you insensitive clod!

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    "I've got more toys than Teruhisa Kitahara."
  6. Re:Oh no. Re:It appears... by calebt3 · · Score: 2, Funny

    He's (Tank) lucky that his email address wasn't included in the post. Give me a few minutes...

  7. How to fix all of this by SlappyBastard · · Score: 4, Funny

    Take a crowbar and a fish. Pry the broken hinge open so as to free the penguin, then toss the fish to give the penguin an incentive to get out of the laptop. You may need to clean out the accumulated penguin filth.

    Then take the laptop to a replacement window specialist to put windows back in the laptop. Once that is done, take the laptop to have the hinge serviced. Tada! all is well.

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    I scream. You scream. I assume that means we're both acquainted with the problem. We proceed.
  8. Summary by thatskinnyguy · · Score: 2, Funny

    Dear PC Superstore Customer,

    Our bad.

    Sincerely,
    The Management

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    The game.
  9. Re:it was a theme by deniable · · Score: 4, Funny

    If the hinge problem persists with Windows it wasn't an OS problem.

  10. Re:Interesting... by Bastard+of+Subhumani · · Score: 3, Funny

    Shouldn't it read:

    Day 2: Got a job at PC World.

    Day 3: I've been promoted to manager.

    --
    Only three things are certain; death, taxes, and apocryphal quotations - Ben Franklin.
  11. Re:Ready to burn some karma. by marcello_dl · · Score: 4, Funny

    > There is no such thing as an "admin". In windows everyone has administrator rights.

    I know, my other computer is your windows box.

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    ---- MISSING MISCELLANEOUS DATA SEGMENT --- [sigdash] trolololol