PC Superstore Admits Linux Hinge Repair Mistake

Erris writes "PC Superstore says their store manager was wrong to turn away a client with a broken hinge whose machine should have been repaired. 'El Reg put a call in to the DSGi-owned retail giant to get some clarification on PC World's Linux support policy. A spokesman told us that there had simply been a misunderstanding at the store and that, in fact, the normal procedure would be for the Tech Guys to provide a fix. [PC World] will provide a full repair once the firm has made contact with Tikka.'

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[Erris]

This is an interesting story, but must it come from "Erris"?

No, you ACs could have put the story up before me or after me instead of trying to game the Firehose. It works like this:

1. Use your spare time to look for things that interest you with Google News, RMS's Blog, Daily Rotten, The Register, BBC or just steal it from twitter.
2. Using your built in sense of morality, conflict and intelligence decide if there's really a story.
3. Visit the Firehose to see if half a million people have already submitted it and done a good job.
4. If they have not, do some more research and write a concise summary.
5. Give it a title that would make Steve Ballmer scream and push submit.
6. Enjoy the fireworks as multibillion dollar companies spam the result with insulting apologies, lies, spam and all manner of awful trash.

Proffit? No, entertainment is priceless.

What will be even more fun is watching you PR types submit bad news about the companies you represent so some nobody like me does not scoop you when things leak out into the press. Get writing, your boss is paying you to manage opinion here not dick around with one or two "trolls". Be sure to get all the juicy details before they leak out. Try pointing out to your boss that full disclosure is better than being blindsided.