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Hospital Wants Critical Blogger's Anonymity Ended

rs232 sent in a link to this story about one's right to privacy, which opens: "An unlikely Internet frontier is Paris, Texas, population 26,490, where a defamation lawsuit filed by the local hospital against a critical anonymous blogger is testing the bounds of Internet privacy, First Amendment freedom of speech and whistle-blower rights."

31 of 181 comments (clear)

  1. Oh this could be fun by Durrok · · Score: 5, Funny

    "Hello slashdot, please provide me the name of this "anonymous coward" who posted about my mother's sex life and his role in it. I feel as if I've been defamed. What's that now? I can't hear you over all that laughter. Well you will be hearing from my lawyer!"

    --
    I keep telling myself I'm not the desperate type.
    1. Re:Oh this could be fun by deniable · · Score: 4, Funny

      Sorry, your lawyers busy, but your mother says hello.

    2. Re:Oh this could be fun by deniable · · Score: 4, Funny

      But Dude, it's a deniable account.

      Will Peaches remember you fondly? Were you one of his favorites?

  2. Libel by FST · · Score: 5, Insightful

    If he's spewing false information, then libel is libel. He can and should be punished. Just because he's on the intarwebz doesn't mean he has immunity.

    On the other hand, if he's telling the truth, the hospital has no case.

    I don't see what the big deal is.

    --
    46487 466780 252994 376409 96920 39622 205366 244315 622115 512361 668040 63608 259203 955314 811176 652718 166330 23922
    1. Re:Libel by metlin · · Score: 3, Insightful

      Ahh, but how are they going to prove that it is the truth (or that it is libel)?

      I mean, he might be an insider who may know some things that an outsider may not - things that may be true but may come across as libel.

      I think that is the dilemma.

    2. Re:Libel by Courageous · · Score: 2, Insightful


      Well. It's not that simple. It's fairly routine practice for large organizations to summarily terminate employees in situations like this, putting an enormous legal burden on the employee for suing for wrongful termination. You're talking six figures to press a case like this. Do you have that lying around?

      In the risk-versus-reward equation, the employer has a very high reward return through the suppression of similar activity by other employees, even if the specific employee wins their case. Fired is fired, and most people are rightly frightened of that, when a many-years-off reward of winning the lawsuit is their only recourse.

      C//

    3. Re:Libel by Rich0 · · Score: 5, Insightful

      The issue is that many plaintiffs file a John Doe lawsuit against somebody, get their identity, and then drop the lawsuit and pursue other means of retribution.

      For example, a company suspects that a bloger saying bad but true things about the company is an employee. They know that they can't legally do anything about it - a trial will uncover the facts and show that the statements are true and thus not libel. However, they file a suit anyway to find out who the employee is. Then they drop the suit (since they'd lose it anyway). At this point that employee starts having performance problems, gets lousy assignments, and generally suffers until they quit - but of course nothing is attributed to the blog and nothing is done that would give the employee grounds to sue. Other employees of course get the message and learn not to post bad things about the company on the blog, which is what the company set out to accomplish in the first place.

      That's the problem with these sorts of lawsuits - they aren't about using the courts to obtain justice - they're about using the courts as a tool to remove the shield of anonymity used by weak people confronting strong ones who are doing something wrong.

      If the hospital were genuinely concerned about patient privacy they should go to the Feds and point out the issue and let them deal with it. The federal government would perform an investigation while protecting anonymity, and they'd be genuinely looking out for patients without an agenda of covering up hospital mistakes.

    4. Re:Libel by Original+Replica · · Score: 2, Interesting

      However, they file a suit anyway to find out who the employee is. Then they drop the suit (since they'd lose it anyway).

      So we need a mechanism with which a defendant can demand that the case be seen through to completion. That would seem to be the best whistle-blower protection of all. Finish the trial, complete with discovery and documentation of evidence of the validity of the claims.

      --
      We are all just people.
    5. Re:Libel by Anonymous Coward · · Score: 2, Insightful

      It's time to start rewarding whistle-blowers, or at least giving them *SOME* legal protection.

      The fact that whistle-blowers need ANY protection is pretty much a sign of how bad corporate corruption has become. You'd think that people would be lining up to hire these outstanding young men and women who had the integrity and honor to stand against malfeasance, but no, I guess everyone's too busy trying to hire toadies who will look the other way as numbers get munged and people get poisoned.

  3. Hospital Blogging by BoldAC · · Score: 4, Insightful

    That was one of the reasons that I would previously let doctors post anonymously on carotids.com. Medical systems are huge, reputation-based systems. If a hospital doesn't have a good community name, people will take their personal business elsewhere. So hospitals will sue and sue to protect their reps.

    Carotids has not thrived even with anonymous postings because docs are still scared. I still get frequent contacts with people considering posting... however, most never pull the trigger.

    Sad.

  4. wellll accttualllyyy by Valar · · Score: 5, Informative

    From reading the FA, it seems like a big part of the hospital's lawsuit is that the blog has been disclosing patient information. In some cases, enough patient information that the patient could be personally identified from the posting. So yes, part of it is your standard 'they are saying bad things about me and I don't like it and I want to know who it is!', but I think part of it is perfectly reasonable-- stop writing about the patients without their consent.

    1. Re:wellll accttualllyyy by BVis · · Score: 2, Insightful

      All things being equal, I would agree; it's not a private institution's job to enforce federal regulation.

      However, HIPPA is a very fucking scary piece of legislation. If the hospital isn't doing EVERYTHING in its power to determine who's leaking this information, the patient and/or the patient's family (or survivors) can sue the hospital into oblivion. It's in the hospital's financial interest to destroy this guy by any means necessary (both because they'll lose business from negative publicity and the fear of a civil suit); whether it's 'right' or 'wrong' never enters into the discussion.

      This leaves aside the fact that the hospital should actually FIX things if they don't like what's being said (and if it's even partially true). It's kind of like the RIAA trying to solve the problem of declining record sales; instead of fixing what's wrong (the product sucks, CDs are an order of magnitude too expensive), they try to use the courts to enforce the status quo.

      --
      Never underestimate the power of stupid people in large groups.
  5. It's in TFA. by khasim · · Score: 2, Informative

    Rodgers said the core question in the legal battle is whether a plaintiff in a lawsuit can "strip" a blogger of anonymity merely by filing a lawsuit. Without some higher standard to prove a lawsuit has merit, he said, defamation lawsuits could have a chilling effect on Internet free speech.

    Can someone file a lawsuit and have your anonymity removed ... just because they filed a lawsuit?

    A judge will have to "judge" whether the statements are libel or not.
  6. HIPAA Violation! by iknownuttin · · Score: 3, Insightful
    FTFA: Fox said Essent's biggest concern is that the blogger has said some hospital employees have given him patient records. Even though they have not been posted on the blog, Fox said this represents a violation of federal law and the company needs to find the employees who are doing it.

    IF that is true, then there absolutely needs to be an investigation. I'm all for allowing folks to honestly criticize care and use medical documentation that was authorized by the patient, but getting it without patient authorization?! I would have a problem with the employees that gave it to him. If the blogger is on to something, then he should approach the patients involved and ask them for the information. In this day of litigation, I'm sure most patients would jump on board for the chance of suing for $$$.

    --
    I prefer Flambe as apposed flamebait.
    1. Re:HIPAA Violation! by $pace6host · · Score: 2, Informative

      FTFA: Fox said Essent's biggest concern is that the blogger has said some hospital employees have given him patient records. Even though they have not been posted on the blog, Fox said this represents a violation of federal law and the company needs to find the employees who are doing it. IF that is true, then there absolutely needs to be an investigation. I'm all for allowing folks to honestly criticize care and use medical documentation that was authorized by the patient, but getting it without patient authorization?! I would have a problem with the employees that gave it to him. If the blogger is on to something, then he should approach the patients involved and ask them for the information. In this day of litigation, I'm sure most patients would jump on board for the chance of suing for $$$.
      If this is true, then it's a HIPAA violation, not defamation. And while I would agree it needs to be investigated, HIPAA violations, as it says hereare enforced civilly by HHS (not the hospital) and criminally by the DOJ (obviously not the hospital). So, I reject the assertion that Essent's legal action has anything to do with the patient privacy issues. All the hospital should need to do for that is contact the federal prosecutor's office and/or the HHS, and cooperate with information requests. Texas may even have its own state laws (and offices) that have jurisdiction. We don't need hospitals playing DA, and we certainly don't need them filing defamation suits unless they have defamation issues to address. So I hope they really think they have defamation issues, and this isn't some legal ploy to smoke out the name of a critic for retaliation.

      I also think the best defense to anything said by an anonymous blogger about a corporation is for the corporation to post their own statements, not to sue for defamation, at least not until other avenues have been exhausted. Open dialog and fight bad speech with more speech, not with actions that could be interpreted as an attempt to silence whistle-blowers or retaliate against what might be valid criticism. This is likely to call more attention to the claims (compounding the damage if they are false) and lead even more area residents to question the hospital's reputation.

  7. I could see it now... by Ralph+Spoilsport · · Score: 3, Funny
    Yes, your honour we have the information you wanted. It's right here, just as they typed it in to our "set up your blog" javascript form:

    First Name: George
    Middle Initial: L
    Last Name: Tirebiter
    Name of Blog: LawyersHospital
    URL for blog: lawyershospital.blogspot.com
    Your email address: napalmoliveXXX@yahoo.com
    City: West Gommorah
    State: TX

    Now, your honour, we also have the IP address, but it was dynamically allocated to an internet cafe in Austin Texas. We asked yahoo for info, and the info came back for the email address:

    napalmoliveXXX
    First Name: George
    Last Name: Tirebiter
    Sex: M
    Birth date: March 15, 1984
    Mother's Maiden Name: Betty Jo Bealovsky"
    Secret Question: Why does the porridge bird lay his eggs in the air?
    Answer: Crocagator pair, alligator pair - that's they so mean!!!

    And the IP address was too a different internet cafe, this one in Dallas."

    So, how much do you know about him? NOTHING!!!!

    You'd think someone at the hospital would know this is a fools errand...

    RS

    For those who aren't Fireheads: George Leroy Tirebiter and Betty Jo Bealovsky are a characters from the LP (now CD)How can you be in two places at once, when you're not anywhere at all" by the Firesign Theatre and the terms "Napalmolive" and "Lawyer's Hospital" are also inventions by the FT. As is my name, Ralph Spoilsport, and my tag line, "Shoes for Industry, Shoes for the Dead".

    --
    Shoes for Industry. Shoes for the Dead.
  8. Medical Records? by Anonymous Coward · · Score: 3, Insightful

    "Fox said Essent's biggest concern is that the blogger has said some hospital employees have given him patient records. Even though they have not been posted on the blog, Fox said this represents a violation of federal law and the company needs to find the employees who are doing it."

    If he hasn't posted them on the blog, how are they so certain he's been given patient records?

    This sounds to me like maybe some of the employees told him something, probably *without* giving him access to the patient records, and possibly without any specifics (e.g., "we had a patient where x happened, and that was messed up"), and the company is crying 'he's been given medical records!' to make it seem like they have a better reason to get the employee names than they actually do.

  9. The hospital should be investigated then. by Spy+der+Mann · · Score: 3, Insightful

    If the blogger's accusations turn out to be false, the blogger's credibility will fall down like those wacky conspiracy theorists. Case closed. And if they turn to be true, cool, one point for justice.

    But certainly I don't think the blogger should be arrested for libel unless he gives his name and accuses the hospital. See, he's anonymous and his credibility is null. Big deal.

    I mean, it's like the rumour about a Coca Cola bottle with a rat inside. Nobody can verify it, and it's just hearsay. Or what about the people who say there are UFOs in Area 51? Are they going to get sued for libel, too?

    Around 10 years ago, where a famous news agency reported on the Chupacabra according to some information they found "in the internet!" (lol). Gee, the internet became the Brittanica all of a sudden ;-)

    If people start believing every freaking thing they see on the internet, then the problem isn't the blogger, or the hospital. It's the bunch of idiots behind the monitors of their compies. Why should people believe an ANONYMOUS blogger? Or everyone's guilty until proven innocent now?

    It's the authorities' duty, not ours, to judge the hospital.

    1. Re:The hospital should be investigated then. by metlin · · Score: 2, Interesting

      Oh I agree with you.

      I was just questioning the stupidity of the hospital's stance. Imagine a traditional print media, with someone sending letters to a newspaper about something they think is true. How would they find out who the person was? Especially if the person took measures not to be found (i.e. cut paste words from the newspaper and avoid putting their fingerprints on it blah blah).

      So why should it be any different on the Internet?

      Anonymity is one of the fundamental tenets for the preservation of privacy. Your words may have consequences, therefore, sometimes people express their thoughts anonymously in the hope that doing so would protect them from the probable consequences. The downside to that, of course, is that people may not particularly take them seriously.

      This guy expressed his thoughts anonymously. So?

      Since they are the ones accusing the blogger, they should be the ones who d evidence to prove that it is libel. If not, they have no case against him and any half decent judge would throw their case through the window.

    2. Re:The hospital should be investigated then. by Khyber · · Score: 2, Informative

      "But certainly I don't think the blogger should be arrested for libel"

      Considering libel is a civil matter, arrest would be improper. Lawsuit, on the other hand...

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  10. Re:Libel fishing expeditions by redelm · · Score: 2, Interesting
    Yes, you bring up a very good point of the courts [powers] being misused this way. It probably doesn't happen very often, but it doesn't need to in order to have a strong chilling effect.

    While the courts naturally have a tendency to see litigants agree and save them the burden of deciding, perhaps there are cases where such laxness is not in the public interest. IMHO, courts ought to approval all settlements (including withdraw/dismissals). Once the sword of public justice has been unsheathed, the public has an interest in how it was used.

    Plaintiffs ought to be a bit afraid that they will be chastised if their case is frivolous or otherwise abusive. Smark defendants will lock the plaintiffs down by cross-filing, but this does not protect third parties who have no standing. So the judge ought to consider amicus briefs.

  11. All true but so what by goombah99 · · Score: 3, Insightful

    All you say is true but so what. Why should people who criticize have an expectation of anonymity or escape libel charges? Were assured free speech by our constitution but that is emphatically not an assurance of anonymous speech. We (in the US) are free to associate with whom we please and exclude reporters. But if we do say something publicly it becomes public.

    The fact that someone might fear retribution does not hold. People are obligated to testify in trials even though they might fear retribution. They don't testify anonymously. We do recognize extreme circumstances and conditions liable for abuse. That's why there's such things as the whistleblower protections laws and witness protection programs. But those are not for everyone.

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:All true but so what by Rich0 · · Score: 4, Insightful

      Whistleblowers serve the public interest. They should be encouraged to speak up and shielded in any way which is just.

      If somebody says something libelous (anonymous or otherwise) I'm fine with the courts having power to punish them. However, people should be subject to the courts and not the other way around - the courts don't exist simply to help you silence your critics.

      Judges should be able to evaluate the merits and facts of a case, and choose to not grant discovery of an identity in cases where there are not sufficient grounds to win a lawsuit. It wouldn't be hard to do - if a blog is libelous then the company should be able to show that it is factually incorrect and caused harm. Neither of these require disclosure of the blogers identity.

    2. Re:All true but so what by cpt+kangarooski · · Score: 5, Informative
      Were assured free speech by our constitution but that is emphatically not an assurance of anonymous speech.

      It's funny you say that. Mere anonymous speech is, in fact, protected. If there is something more to it, e.g. libel, then the anonymity might be lost, but otherwise it is as protected by the First Amendment as any other speech.

      Here is what the Supreme Court had to say on the subject in Talley v. California, 362 US 60 (1960) (internal citations omitted):

      Anonymous pamphlets, leaflets, brochures and even books have played an important role in the progress of mankind. Persecuted groups and sects from time to time throughout history have been able to criticize oppressive practices and laws either anonymously or not at all. The obnoxious press licensing law of England, which was also enforced on the Colonies was due in part to the knowledge that exposure of the names of printers, writers and distributors would lessen the circulation of literature critical of the government. The old seditious libel cases in England show the lengths to which government had to go to find out who was responsible for books that were obnoxious to the rulers. John Lilburne was whipped, pilloried and fined for refusing to answer questions designed to get evidence to convict him or someone else for the secret distribution of books in England. Two Puritan Ministers, John Penry and John Udal, were sentenced to death on charges that they were responsible for writing, printing or publishing books. Before the Revolutionary War colonial patriots frequently had to conceal their authorship or distribution of literature that easily could have brought down on them prosecutions by English-controlled courts. Along about that time the Letters of Junius were written and the identity of their author is unknown to this day. Even the Federalist Papers, written in favor of the adoption of our Constitution, were published under fictitious names. It is plain that anonymity has sometimes been assumed for the most constructive purposes.

      We have recently had occasion to hold in two cases that there are times and circumstances when States may not compel members of groups engaged in the dissemination of ideas to be publicly identified. The reason for those holdings was that identification and fear of reprisal might deter perfectly peaceful discussions of public matters of importance. This broad Los Angeles ordinance is subject to the same infirmity.


      Again, sometimes it is necessary to pierce anonymity. But not all the time.
      --
      -- This and all my posts are in the public domain. I am a lawyer. I am not your lawyer, and this is not legal advice.
  12. We need to know whistle-blowers identities by Trikenstein · · Score: 2, Insightful

    That way if they are unattractive they can be sued into poverty.
    And if they are hawt, they can be made into media darlings.

  13. Re:wellll accttualllyyy.... No. by mysticgoat · · Score: 2, Informative

    I've read TFA, and went beyond that to find the blog (the paris site blogspot and google a little on Essent Healthcare.

    I did not see anything suggesting a violation of HIPAA on the web site (my background includes several years as the Information Security Officer for Nursing Service at a largish hospital: I'm reasonably familiar with HIPAA requirements). There is nothing illegal about a third party discussing the particulars of someone's treatment at a hospital, even when that includes information that could allow someone to identify the patient. It is illegal for a hospital or healthcare professional to release identifying information, even unintentionally, but if that occurred here, it would have occurred before the blog posted about it.

    In other words, if there was such a violation, it would have involved the hospital employee who leaked the data to the blogger, not the blogger or the blog. HIPAA governs healthcare providers and the policies and procedures they use: its scope does not extend to information that has gotten out into the wild.

    If the hospital had adequate information security and HR policies in place, the alleged leak could not have occurred without triggering flags that would identify the staff person who leaked the information. Essent's pursuit of this blogger on the basis of HIPAA violations is a tacit admission that they are negligent— not exercising due diligence— regarding confidential information. Maybe they need to spend more money on paper shredders, enforce policies about logging out of the system when leaving a workstation unattended, disallow corporate officer access to confidential patient files, and so forth.

    A noteworthy tidbit is that Essent Healthcare is a small part of the Healthtrust Purchasing Group, which seems to be buying up hospitals and clinics all over the country for the purpose of making profits. This is capitalism at its finest, but it does mean that improving patient care is no longer the highest concern of those running the show.

  14. Link to court documents and blog by Dr_Art · · Score: 4, Interesting

    Here's a better link that includes links to the actual court documents: http://www.citmedialaw.org/texas-judge-orders-discovery-anonymous-bloggers-identity

    The blog is here: http://the-paris-site.blogspot.com/

    I don't see how the blogger is liable for anything HIPAA related. The complaint references criminal law and Essent's own responsibility to keep patients' information private, nothing relevant to a blogger or the independent actions of Essent's employees. E.g., Essent could fire the employees under the confidentiality agreement, but they reference no matter of law that says the employees are otherwise liable. There may be some other documents or law not mentioned by the complaint, but I don't see how the blogger is a party to such matters, especially since he/she likely never signed the employees' confidentiality agreements. Also, I don't see how Essent has standing to prosecute federal HIPAA violation in state civil court.

    I don't know why the blogger and the other Does are joined in a lawsuit as well. Any HIPAA violation between Essent and employees would be a distinct event from the publishing of any such information on the blog. As in the RIAA lawsuits, it seems this would be a valid way to appeal the imminent order from the judge. (Although remember this is state district court and the RIAA lawsuits are federal district court.) Also note that the blogger's lawyer has come forward (see lawyer's Aug letter, although the judge's Sept order says he has not), so the case can continue on it's merits without the need to disclose the blogger's identity.

    I also don't see any specific allegations of defamation. Defamation is hard to prove, and I don't see anything in the complaint that couldn't be interpreted as opinion by a reasonable person, or is simply disclosing internal happenings in the hospital, which would be known to a lot of the hospital's employees and patients. If a hospital employee relates false information on the blog or to the blogger, then that employee would be the defamer, and not the blogger. E.g., who would reasonably assume that an anonymous blogger would be an authority on the inner workings of Essent, and use that one blogger's opinion to judge Essent? Of course, it's possible the blogger is an employee. It's also possible that the blogger and all other Does are patients.

    Finally, I was amused by a couple of things in the complaint. First, to see an employer refer to the employees' "breaches of the employees' duty of loyalty". What?!? Employers and employees have a legal obligation of loyalty? I sure haven't seen many employers show loyalty to their employees, but then that's another thread... Second, the complaint says the blog is publicly available (that's how the hospital's business would supposedly be harmed), and that "...the blog has as it's sole purpose to conduct a one-sided attack and disparagement of the Hospital, PRMC, and their employees and doctors, and is in no manner intended to be an open and fair discussion of issues." OK, so that's why you filed a lawsuit instead of posting to the publicly available blog your open and fair rebuttal of the issues raised?!?!

    I don't know the blogger, the other Does, or Essent, and IANAL, so I can only hope the truth of this matter comes out in court.

    Regards,
    Art

  15. Read the blog yourself. by Futurepower(R) · · Score: 2, Informative

    You may as well read the Paris-Site blog yourself.

  16. Re:Libel fishing expeditions by Sj0 · · Score: 2, Funny

    Smark defendants...

    Defendants who enjoy pro wrestling even though they know it's all fake?

    --
    It's been a long time.
  17. Re:Cart before the horse by westlake · · Score: 2, Interesting
    It seems to me that that before you charge someone of committing libel, you must first prove that his/her accusations against you are untrue.

    The libel is in the words that is reasonable to believe will damage your reputation.

    Truth is a modern defense to an action for libel. There was in the past the belief that "truth" did not always contribute to civil and productive political debate.

    That defaming your neighbors was a disturbance of the peace.

    Imagine the zealot who makes it his life's mission to expose homosexuals to public humiliation and you will get the general idea.

  18. Where do you think the line should be drawn? by einhverfr · · Score: 2, Interesting

    In my view (IANAL), I think the paintiff should have to show that:

    1) If what they say is true, there is cause for action and
    2) They have at least some basic evidence of the accusations.

    For example, if they can produce a posting which shows that the blog did in fact claim to have received patient records, that would significantly help on showing this. I wouldn't want my medical records being handed to some blogger without my permission.

    This is an interesting case because it tests the rights to privacy of a large number of parties. It isn't just about free speech, but security of medical records, and the like. If the hospital has evidence of what they are accusing, this probably should go to court. If not, then it shouldn't.

    --

    LedgerSMB: Open source Accounting/ERP