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Verizon Wireless Opt-Out Plan For Customer Records

An anonymous reader writes to let us know that Verizon Wireless is planning to share its customers' calling records (called CPNI) with "our affiliates, agents and parent companies (including Vodafone) and their subsidiaries." The article explains that CPNI "includes the numbers of incoming and outgoing calls and time spent on each call, among other data." Some subscribers, it's not known if it's all of them, received a letter in the mail giving them 30 days to opt out of this sharing by calling 1-800-333-9956. Skydeck, a mobile and wireless services company, seems to have been the first to call attention to the Verizon initiative on their blog; they also posted a scan of the letter (sideways PDF) from Verizon.

3 of 216 comments (clear)

  1. current versus past customers by goombah99 · · Score: 5, Insightful

    When I hear things like that I always wonder how they handle past customer data. Those folks are not being given any "opt out" provision. Same as when companies get bought or sold off for parts. Current customers of course are respected since they have value but past customers are only worth the data you can mine out of them.

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    Some drink at the fountain of knowledge. Others just gargle.
  2. Re:Pretty painless by rtconner · · Score: 5, Insightful

    It's just evil that they make you do it at all.

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    023AD01("Child", "Evil");
  3. Re:Pretty painless by CosmeticLobotamy · · Score: 5, Insightful

    Saves you from having to enter your SSN every time.

    I haven't called, but I'm gathering from you that they ask you to enter it once? They send a piece of mail (with their logo on it, so you know it's really them) to you asking you to call a number that could be anyone and ask you to enter your social security number? Thanks, Verizon, for making identity theft even easier.