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Ubuntu On Dell After Four Months

mrcgran sends us to LXer for an interview with John Hull, a manager of the Linux Engineering team at Dell, where he reports on how the Ubuntu machines have been working out for them so far. "Embracing Ubuntu Linux on our desktops and laptops seems to have really raised Dell's visibility within the Linux community. We have been supporting, testing, developing for, and selling Linux for 8+ years here at Dell, but before the Ubuntu announcement, a lot of people didn't know that we did any of that... Previous to our Ubuntu product announcement... we would have a conversations with vendors about pushing Linux support for their hardware, but without a Linux product offering from Dell for that hardware, it was very difficult to convince them to release Linux drivers. That has certainly changed now... The original sales estimates for Ubuntu computers was around 1% of the total sales, or about 20,000 systems annually. The program so far is meeting expectations. Customers are certainly showing their interest and buying systems preloaded with Ubuntu, but it certainly won't overtake Microsoft Windows anytime soon."

6 of 378 comments (clear)

  1. Within the retail sector... by Tastecicles · · Score: 5, Interesting

    ...Dell have raised the awareness of Linux to the point where potentials are actually asking if Windows or Linux is installed. Eighteen months ago, that wouldn't have happened. Eighteen months ago people asked if a machine had XP, 2003, ME, 2K, or whatever version of Windows, but hardly ever Linux. I'm a Linux user myself, by preference (and politic, and budget), and advocate it wherever I can. I'm not saying it's for everybody, it might not be, but if you want a toaster, get a toaster. If you want a toaster that deep fries your sunday roast with all the trimmings, give Linux a go. :)

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    1. Re:Within the retail sector... by tepples · · Score: 3, Interesting

      With the added bonus that the software you get is very probably free of malware of any kind (if you use $DISTRO default repository) So if I am the maintainer of a Free application, how do I make it notable enough to be included in $DISTRO default repository so that users of $DISTRO can easily install it? Or is there another preferable deployment method for maintainers of lesser-known packages on common GNU/Linux distributions?
    2. Re:Within the retail sector... by Trelane · · Score: 3, Interesting

      They can't garauntee that Linux works with every hardware configuration, so they create some configurations that do work under Linux, and let you buy from those. Although I think it would be nice if their ordering system figured out that yes, you system was compatible with Linux, and let you choose it, or point out which items aren't compatible with Linux, and offer alternatives.
      Sounds plausible, except that they already do this. Some peripherals require Vista or some version of Vista, and you get a little warning if you choose them without having selected whatever is required.
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  2. Ubuntu Preloads by Zombie+Ryushu · · Score: 4, Interesting

    I have a Ubuntu Preload Under warranty from Dell. It runs Feisty Fawn, I love it. I have one little problem. if you load up even a different Linux, you void your warranty, because they have a few proprietary drivers in the machines for some of the hardware, like the Win-modem. So. Here is an interesting question. How do you upgrade from Fiesty Fawn to Gutsy Gibbon without voiding your warranty?

  3. laptops as a loss leader for selling servers by nadaou · · Score: 3, Interesting

    Dell selling a few Linux-on-Laptops at the consumer end makes a lot of sense when you consider they want to grab a bigger chunk of the server market, where Linux holds a great portion of the market share. Get people used to the idea of Linux on Dell, then when they are in the market for a server they come back to what they know. The super reliable Linux experience makes Dell look good. Same angle as RedHat supporting FedoraCore.

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  4. Re:Technically... by Anonymous Coward · · Score: 3, Interesting

    Actually I bough 3 Ubuntu Dells for my buseness...and, i formatted the hard drives and installed 3 xp licenses I had here. it was not ***so much cheaper*** than buying 3 xp dells directly, but I really didn't need 3 licenses more. So that's 3 chairs less, actually.

    Your point is perfect, though. How much running around and acreaming about those scurvey Pirates (Yaaaaarrrrr!) has Microsoft been doing lately, while tightening Windows Genuine disAdvantage. How many fleets of new machine orders with complementary Windows(tm) tax have resulted in redundant licenses that sit unused?

    Seems to me Linux on Dell has at least three big wins:

    • Less chance of site-license offices paying the Windows tax multiple times
    • Better hardware drivers for Linux, at least for components used by Dell
    • Better exposure for modern Linux (this is not your father's Slackware)