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Palm Before the PalmPilot

Gammu writes "SiliconUser has an in-depth history of the Palm, starting with its humble roots. The Pilot (later PalmPilot and finally just Palm) saved Palm Computing. Before the release of the Pilot, the company was subsisting (barely) on revenue from connectivity packages for HP PDA's and a version of Graffiti for the Newton. This was because its first PDA hardware product had failed under the weight of feature creep and design by committee. The first article in a series follows the early days of this company-reforming product."

27 of 143 comments (clear)

  1. I miss Visor by falcon5768 · · Score: 4, Insightful

    Visor was what Palm should have been (and rightly so since the company was owned by many of the people who hated the committee design of the Pilot. I still think the Visor Edge is the greatest palm based PDA ever made. Its still thinner than my Tungsten E2.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

    1. Re:I miss Visor by cheater512 · · Score: 2, Funny

      I love my Lifedrive.

      Mind you its about double the thickness of a TX but its extremely useful with its built in hard drive.
      Movies and music galore. :)

    2. Re:I miss Visor by karnal · · Score: 2, Interesting

      I used my TX daily for about a month until it developed the dreaded screen squeal. It sounds something similar to a TV flyback transformer @ 15khz or so.

      Sent to palm 3 times at my own expense; they claim there's nothing wrong with it.

      In addition, there's a lot of noise coming from the amplifier in the unit - using it with 32 ohm headphones (which most consumer headphones are at) is very very noisy.

      All in all, I really loved the unit; the web browser worked well and it played divx/xvid movies with ease. But once you've heard the squeal, it can drive you nuts. Wish I could find a solution. There's a software package out there that is 20$ that is an overclocking utility (warpspeed?) that has the ability to eliminate 95% of the screen noise, but I hadn't dug into my wallet to fix it. I shouldn't have to spend more money to enjoy a product my wife got me for my birthday......

      --
      Karnal
    3. Re:I miss Visor by timeOday · · Score: 3, Interesting
      Palm did have the Palm V. That was perhaps the high point of my PDA experience. Today I have a $500 HP iPaq with Microsoft software which is incredibly sluggish, crashes constantly, and is about twice as thick and heavy as my Palm V. However that is all my company allows me to use, because it does have a fingerprint reader and encryption. Nevermind if it locks up 30% of the time you try to turn it on with those features enabled.

      To be fair, the iPaq 1945 series with an earlier version of Windows Mobile was much, much better. I believe today nobody at Microsoft or HP actually uses PocketPCs. Everything has gone over to cellphones, leaving those of us who still need a non-phone PDA for whatever reason (generally, security policies) almost high and dry. I guess they have to follow the market, but I wish they would at least not advertise and ship stuff that doesn't work.

    4. Re:I miss Visor by cheater512 · · Score: 3, Informative

      There are free programs around which also fix it.
      It involves changing the touch screen's refresh frequency.
      Apparently it works well.

      Dont know about the noise from the amplifier. My Lifedrive has great audio.

    5. Re:I miss Visor by thethibs · · Score: 4, Informative

      Indeed. To my mind, the Tungsten is a giant step backward. It's particularly stupid that Graffiti is what made the pilot in the first place but in the Tungsten they put Graffiti 2, which is slow, unreliable and hyper-sensitive to small timing variations. I really hope they fired the idiot who thought that was a good idea.

      With the Visor and Graffiti, I could take notes continuously without looking at the screen (great for meetings). With the Tungsten and Graffiti 2, I have to keep checking that it read what I wrote or that it hasn't interpreted an "i" as "l." or vice versa. I've never figured out how to get it to consistently read an "r" or an "h". The original Graffiti was fast and sure. Graffiti 2 is so bad that I'll probably be looking for something with one of those moronic little keyboards as my next PDA. I know that is really slumming in technological backwaters, but I don't see much choice.

      --
      I'm a Programmer. That's one level above Software Engineer and one level below Engineer.
    6. Re:I miss Visor by karnal · · Score: 2, Insightful

      Oh yea, speaking of hard-to-push buttons, my TX eventually got to the point that the power button no longer worked. At first it was just getting to where I had to push it harder, but finally it stopped working.

      See this note regarding Palm and the screen noise:

      http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,CASE=obj(31651),ts=Palm_External2001

      So they know about it, claim it's a non-issue and won't fix for free. Or for any amount of money.

      Defective from the manufacturer.

      I have tinnitus in my left ear, and the device drives me up the wall.

      --
      Karnal
    7. Re:I miss Visor by a_nonamiss · · Score: 2, Interesting

      in the Tungsten they put Graffiti 2 IIRC, that wasn't Palm's decision. It was the result of a lawsuit (Xerox maybe?) and they were forced to change Graffiti "just enough" so that it wasn't interfering on IP rights. About 30 seconds of Googling could clear this up more definitely, but my I am out of brain for the day...
      --
      -Arthur
      Cave ne ante ullas catapultas ambules
    8. Re:I miss Visor by bearfx · · Score: 2, Informative

      Does yours randomly reset itself, losing all data, to? I like the idea of Windows CE (or whatever it is called these days), but I have yet to have a CE device that works well. Crashes, Freezes, Resets...Windows CE, they name is CRAP. Their is some very useful and cool software available, but if a device cannot perform its core functions well, then it is a failure... I to have a 500$ HP IPaq that is a failure. My Palm V never crashed, never locked, never reset itself, never lost data... it just worked, and worked well. My Treo 650 (personal cell) has functioned 100% since I got it (when it was first released by verizon). It has never crashed, reset, etc etc. When I am on call at work, I am assigned an HP Ipaq 510 (AT&T). Sometimes it will freeze for no reason... and it takes over a minute to reboot to the point I can make phone calls. I have never seen it lose data, but I don't store anything in it.

    9. Re:I miss Visor by adolf · · Score: 2, Interesting

      I used to suffer from this same problem with my Zire 71. I found myself using it less and less as the noise became more and more bothersome. And then, one day, the display went all wonky and intermittent in an unrelated case of a bad internal connection.

      Palm fixed the connection under warranty, apparently by replacing the entire front half of the unit.

      Ever since then (it's been about 3 years), it has been totally silent. So, clearly, not -every- unit has this problem, and it can be fixed.

  2. Next PC a casio? by SmallFurryCreature · · Score: 5, Insightful

    According to David Pogue, in his book Piloting Palm, Casio was a particularly difficult partner to work with. Their relative inexperience with software and hardware development (the company's major portable products were digital wristwatches, calculators and inexpensive pocket organizers) made them irrationally intolerant of any bugs, no matter how minor or how unlikely to affect the user.

    Can you imagine what IT would be like if Casio had created the PC? Why, it might actually work.

    Amazing that IT has managed to train us so well to the existence of bugs in final products that we laugh at a company that seems to think bugs are unacceptable.

    Truly amazing how we come to accept that the software we use is not functioning correctly.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

    1. Re:Next PC a casio? by Anonymous Coward · · Score: 3, Insightful

      I see your point although anyone waiting for a version with absolutely no bugs is going to be waiting for a very very long time. In the case of PCs, never. There will always be bugs, a company that spends 10 years straight ironing out the kinks is going to be many years behind and out of luck by the time they release.

    2. Re:Next PC a casio? by mh1997 · · Score: 3, Insightful

      Amazing that IT has managed to train us so well to the existence of bugs in final products that we laugh at a company that seems to think bugs are unacceptable.

      Truly amazing how we come to accept that the software we use is not functioning correctly

      Which is why, in my next life, I will write code instead of designing hardware. I'd be fired if I delivered a product that required regular updates, yet the software that goes on my hardware has an update plan at delivery.
  3. Great thingies by El+Lobo · · Score: 4, Interesting

    I still own and actively use a Palm Pilot from 1996. No color screen, no wireless communication, no nothing. Works like a charm even today and I don't need more. Of course you CAN remove and change the battery yourself, which cannot be said of some other iGadgets.

    --
    It's time to realise that Abble's products are the biggest abomination these days. Just say NO to the dumb iAbble way!!
    1. Re:Great thingies by freedomlinux · · Score: 2, Interesting

      Wow... /. must be reading my mind.
      This afternoon I disassembled, resurrected, and reassembled my Palm IIIc with no problems at all, after it sat in a drawer for three years.
      Excellent design that the product can be opened and closed, including battery replacement, with no problem at all and using standard screws. Glad to have my IIIc back, and must admit that I should have never dropped in 2meters onto concrete.

    2. Re:Great thingies by bigjarom · · Score: 2, Interesting

      I own and use three Palms, a Palm III from 1998, a Palm T|T3 from 2003, and a Palm Treo 755p from 2007. The Palm III is by far the most stable of the three. The batteries (2xAAA) last for about a month without use of the backlight. It has crashed maybe 5 times in more than 8 years I've had it. There are still thousands of very useful apps that run great on it. I upped the built-in RAM from 2MB to 8MB+2MB flash in 2000. The T|T3 is and probably always will be the pinnacle of Palm's product design. The OS is not as stable. There are issues with the screen noise. The hotsync software is primitive at best. But you can't beat the combination of bluetooth, aluminum body, 320x480 resolution, support for on-board application development (BASIC, Pascal, C etc), SDIO slot (only supports 1 GB), voice recorder, vibrating alarm, 400MHz processor, 64 MB RAM, compatibility with various keyboards and other accessories, [unofficial] support for graffiti 1, compact sliding design, networking capabilities, etc etc etc. I wish I'd bought two. The Treo 755p is a barely-functioning mess compared to what the earlier product were. I got it just because I already have so much Palm software that I use and like, but both of my previous phones (Blackberry 7290, Blackberry 8700) were far more stable and didn't lag for 5 to 60 seconds whenever I tried to switch applications like the Treo does. Palm needs to either focus heavily on the user experience like they did a decade ago, or get out of the business before their legacy becomes one of eye rolling and snickering.

  4. If Palm isn't careful by maryjanecapri · · Score: 5, Insightful

    they are going to die a slow painful death. they have a chance to re-invent themselves by bringing the Linux-based OS out (as they've been promising). until then we palm users are all faced with using a very out-of-date OS (with sketchy blue tooth on treos i might add) and no hope for any much-needed updates.

    in the meantime the iphone is looking to totally overtake that market (if they start working on bringing out third-party apps). if palm allows apple to start releasing third-party apps palm may as well throw in the towel.

    i would like to keep using my palm-based treo. but i am getting so tired of the crashes and horrific blue tooth that it's getting to the point where i might just jump that shark and go the iphone route.

    well - i will when a linux app like jpilot can sync with the iphone. if that never happens i'll wait for the open moko. if that doesn't happen i'll just scrap the pda and get a regular ol' phone.

    --
    nature loves variety::society hates it get your variety at http://www.monkeypantz.net
    1. Re:If Palm isn't careful by MMC+Monster · · Score: 2, Insightful

      Palm doesn't have a choice in the matter anymore. Once Apple releases a reasonable SDK, it's game over for the entire handheld computer market.

      It's unfortunate. I've owned at least 4 Palm-based handheld, and they've all been incredibly useful. A little fragile (hence my owning so many of them), but I also paid more for each one than the iTouch, anyway.

      --
      Help! I'm a slashdot refugee.
    2. Re:If Palm isn't careful by Quarters · · Score: 3, Insightful
      A third party SDK for the iPhone won't be "game over for the entire handheld computer market". For corporations that issue portable computing devices to their employees no IT department in their right mind is going to make a wholesale switch from Windows Mobile based smart phones and PDAs that run on the corporate voice/data network of choice to iPhones with the only choice of voice/data service being AT&T and a necessary reliance on hobbiest software to supply necessary applications.

      It might mean a sharp downturn in the number of non Apple PDAs purchased for personal use. That's a far cry different than the wholesale revolution you are claiming it will be, though.

    3. Re:If Palm isn't careful by Planesdragon · · Score: 2, Insightful

      Once Apple releases a reasonable SDK, it's game over for the entire handheld computer market. If all Apple does is release an SDK, they're going to wind up giving Palm the biggest PR coup ever.

      The iPhone/iPod lacks basic features that are standard in Palm -- copy & paste, an IR-device port, bluetooth, expandable memory, integrated search, being able to schedule a calendar event, etc.

      If Palm suddenly knows what they're doing, they'll launch a new Linux-based Palm OS PDA within 3 months of the iPhone SDK, and aim their PR campaign as "don't hack your iPhone -- buy the device that does what you want already." Unfortunately, it seems like they don't. :(
    4. Re:If Palm isn't careful by IHateEverybody · · Score: 2, Informative

      Here's the Cliff Notes version:

      The original Pilot (and later the Palm Pilot) was made by US Robotics and was eventually spun-off into an independent company. Jeff Hawkins and the original Palm team left to start Handspring where they eventually produced the Treo -- the first PalmOS smartphone. Meanwhile a "Palm ecosystem" of companies which licensed the PalmOS had blossomed and Palm split into two companies: PalmOne which continued to make PDAs and PalmSource which was tasked with creating and selling the next generation PalmOS. PalmSource failed. Their next generation OS code-named Cobalt was rejected by all of its licensees including PalmOne. The Palm ecosystem dried up and PalmOne and PalmSource started drifting apart. Both companies looked to Linux in hopes of using it to create the next generation PalmOS. This was supposed to solve the problems which had doomed Cobalt -- high resource requirements and lack of hardware drivers.

      At some point during this whole mess -- before Cobalt was released but apparently too late to make a difference -- PalmSource bought the Be software team for its talent and did absolutely nothing with the software. As far as anyone knows, the Be team was put to work on PalmSource's Linux project. Whether or not any of BeOS code has made it into PalmSource's Linux project is anyone's guess. My guess is no. Eventually, the BeOS code appears to have been sold to yet another company which has done nothing with it other than sue projects designed to create a BeOS successor. If you want an argument for the importance of Open Source software, the fate of the brilliant but proprietary BeOS is it.

      Since then, PalmSource has bought by Access, a Japanese mobile software company and their Linux project has been named the Access Linux Platform (ALP) and is supposed to be an smartphone OS which is backwards compatible with the vast catalog of existing PalmOS apps. While ALP appears to be coming along nicely, don't expect to see an ALP smartphone outside of the far east as Access has set its sights firmly on the burgeoning Chinese market. After PalmSource was bought by Access, PalmOne bought back the rights to the Palm name and a perpetual license to the current PalmOS and is now just Palm again. Palm is unlikely to use ALP as it has been quietly working on its own Linux-based next generation PalmOS for some time.

      --
      Does this .sig make my butt look big?
  5. The Zoomer and Pam Vx....mmmmmm. by jbarr · · Score: 4, Interesting

    I still think the Palm V (and Vx) series was Palm's greatest achievement. Combined with its hard case, they had a true, front-pocketable PDA that performed well. Unfortunately, Palm PDAs have become so bloated and energy-graining that they simply aren't innovative anymore. I REALLY liked measuring battery life in weeks, not hours. And the Zoomer was a killer device at the time. It was PC-compatible that would run DOS apps, had full GUI interface thanks to Geoworks' GEOS, and it had a great implementation of an early version of Graffiti that, at the time, provided real "heads-up" stylus entry (where you could actually look at the person you were talking to while still taking notes. And what was important was that because the Zoomer and early Pilots promoted Graffiti as an input/navigation method, not handwriting recognition, it took of very effectively. The big difference with other HWR implementations was that with Graffiti, the user had to adapt their strokes to what Graffiti expected instead of the HWR engine adapting to the individual user. If you got past all that and just wrote how Graffiti wanted, it was surprisingly fast and accurate. Unfortunately, the Zoomer was overshadowed by the Apple Newton, so it never really grabbed any market share. Fortunately for Palm, (US Robotics at the time) its launch of the Pilot was successful beyond expectations, and the rest was history.

    --
    My mom always said, "Jim, you're 1 in a million." Given the current population, there are 7000 of me. God help us all!
  6. Almost like Woz pining for early days... by PhotoGuy · · Score: 5, Interesting

    I bought one of the first palms, and remember disassembling the ROM, and looking through it. It was lean, elegant, and straight forward enough that one could do that. Try that with Windows Mobile, or probably even the newer palms (oh wait, they are windows mobile now, aren't they?)

    Now, I do appreciate the greater flexibility of Windows mobile devices, and prefer it over the palm, but the speed, elegance, battery life, and so on, just aren't there. Too bad we can't have the best of both of these worlds...

    --
    Love many, trust a few, do harm to none.
  7. Awful Article by captainboogerhead · · Score: 5, Interesting

    Man, for once I read TFA and what do I get? A barely coherent, unedited swamp of words. Did anyone else find this article a slog to read?

    Palm's buyer (and a secure feature for the Touchdown) was secured in a surprising way. During product development, Donna, Jeff and Ed were traveling the country promoting the Touchdown as the platform of choice for hardware and sofware developers.

    It's never explained what Touchdown is. It's never explained what the "secure feature" is. I'm assuming Touchdown is the orginal name for what was to become the Pilot. But I don't really know. The word is just used suddenlty out without preamble, as if it had been previously introduced.

    How about the following:

    A simple benchmark of the efficiency or inefficiency of was to count the number of taps to create an appointment or add an entry to the adress book. This required that all of the most used features be easily accessible, not buried behind menus or in dialog boxes. This concept of ease of use had eluded many of the early PDA's.

    Perhaps it's just me, but the whole article read like the above excerpt.

    Another reviewer, in Macworld, found that his 'typing' speed on the Newton was "up to 20 words per minute at 0 to 95 percent accuracy."

    Really? Zero to 95% accuracy? That's pretty, uh, fucking awful. Somehow I doubt that's what Macword published.

    It took ten to fifteen seconds to boot up and to switch between applications, seriosuly hampering its usefulness as a serious business tool.

    Wow, spelling mistake and redundancy in the same sentence.

    A paper planner was much smaller and allowed the user to see his or her entire day. Little quirks like this also turned off business users.

    See how the second sentence here should not follow the first? It should have followed the sentence preceeded the excerpt. This kind of construction left me rereading the same few lines several times over.

    A few major candidates were considered (Motorola, Compaq and Nokia), but none of the comapnies were willing to give Palm control...

    Guess that woulda bin bad fer bidness.

    Hey Silicon User, hire a fucking editor!

  8. Your Men Are Already Dead ... by SteveM · · Score: 3, Informative

    if palm allows apple to start releasing third-party apps ...

    And what exactly can Palm do to prevent this?

    Palm has been dead for awhile. All that's left is for someone to unplug the life support system.

    SteveM

  9. Re:Lookout! by sinclair44 · · Score: 3, Informative

    The usage of an apostrophe to indicate plurality is actually correct in this context (i.e. following a word/acronym in all caps).

    --
    Omnes stulti sunt.
  10. Someone missed the point of tagging by jcorno · · Score: 2, Funny

    It's in the Hardware section of Slashdot. It's right there in the address: hardware.slashdot.org. Why would you tag it hardware?