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Best Buy Customer Gets Box Full of Bathroom Tiles Instead of Hard Drive
The Consumerist is reporting that a Best Buy customer recently purchased a hard drive only to discover that the box contained six ceramic bathroom tiles instead of the Western Digital drive he had expected. The rub of it is Best Buy is refusing to grant a refund or exchange for the non-existent drive. "The employee and assistant manager were more than willing to help, saying that it happens. So they set up the return and I repurchased the drive and while I was checking the contents to ensure it was a hard drive this time, the store manager came up, took the box from me and said to take it up with the manufacturer. Now to my surprise, I argued with the guy saying that they have already accepted the return and I have now purchased the new one. He said I was shit out of luck. I followed up with the manufacturer today and they said they would get the complaint to the Best Buy Purchasing department. Best Buy corporate said that they stand by their manager's decision."
Sounds like Best Buy. With all the great press they get on/., why do people still go there?
Keep the tiles; they're more reliable.
Kwisatz Haderach
Sell the spice to CHOAM
This Mahdi took Shaddam's Throne
...they'll somehow find child pornography on the tiles.
Oh arse
I guess the one positive thing we could say is that at least the Best Buy employees don't drool on themselves within customer eyesight like RadioShack ones. :P
"He who can destroy a thing, controls a thing." --Paul Atreides, Dune
Receiving those tiles must have driven him up the wall.
Shouldn't that read "Fool me once, shame on.... shame on you. Fool me twice...... .... .... Fool me can't get fooled again?"
Wow... imagine how the guy at Home Depot is going to feel when he finds this whiz-bang-blinkenlights metal brick in his box of tiles.
Yep, I never spell check.
More incorrect spellings can be found he
Dammit, our stupid President has forever ruined that fine saying.
Ditto, go to your credit card company and dispute it. I have done this numerous times for lost shipments or wrong products...it has never gone to "stage 2" where the merchant objects and the CC bank has to investigate. Can't say I got building materials instead of electronics!
You can also make life fun for the PC sales department. Back with XP home (not sure about Vista) reboot the PC to F8 safe boot. This allows you to get in and change the passwords for all accounts. You can also kindly use gparted to erase all partitions. This won't physically damage the PC either so I it might not even be criminal, where as they have committed a crime against you!
Revenge is beautiful.
Using Anonymous Coward in case Best Buy ends up with 100s of display PCs they can't login to or use.
Good Luck, I hope your chargeback serves you justice. Where they nice color tiles?
I was at Home Depot and bought a box of tiles. To my surprise, it had a hard drive in it.
I had a similar experience last spring. I purchased a sack of manure from the gardening wholesaler and when I got home and opened the bag it was full of F# documentation.
brandelf: invalid ELF type 'KEEBLER'
grass roots campaign scam Best Buy.
As opposed to all those slick, corporate-funded attempts to scam Best Buy.
Actually it reminds me more of this:
http://www.youtube.com/watch?v=A3DYbE44OIE
According to the clip, if he bought it in Canada he might be covered by the Canadian Criminal Code where "there's legal precedent setting cases in law" for this sort of thing.
Or these precedents might only apply to "mice" not hard drives...
My next sig will be ready soon, but friends can beat the rush!
Thanks. That's a good pointer.
I'll have to remember it when seeding Best Buy's shelf with re-shrink-wrapped boxes of construction materials.
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Reminds me about a joke, from my country in the past.
A guy from the local mafia decided he needed a new house. After the construction of his new house was finished, he called one of his best friends to see his home.
When he asked his friend, what he thought, his friend said he was rather impressed. But he didn't like the tiles in the bathroom, they were rather ugly and he wondered how his friend could afford such an expensive house, but buy such crappy bathroom tiles.
The guy from the mafia disagreed. "They are not inexpensive at all. Come with me"
They went to the bathroom again. "Can you see what's written on them?"
And his friend noticed with surprise that all tiles were labelled "Intel Pentium Pro"
This is why I don't feel bad about shoplifting.
Well, let's see: We know that Best Buy has machines for shrinkwrapping, because they wrap their "refurbished" and returned merch. Since the price of a shrink-wrap machine and the hassle and time involved are worth a lot more than the $300 ($300?? what was this, one of the new quantum hard drives?) I place the criminal activity inside the store. It's probably the old "tamper with the shelved merchandise and get a new hard drive" routine, which was popular among dope fiend-retail workers back in the day.
I'm guessing one of the Geek Squad is a tweaker/video gamer who decided he wants a spiffy new hard drive for free. He's probably high as a kite, playing WoW right this minute.
Have you seen who works in Best Buy these days?
You are welcome on my lawn.
"Believe me!" -- Donald Trump
A few weeks ago I was in Fry's looking for a laptop stand. I asked a clerk and he said "You mean the kind you put coins in?"
I didn't know how to answer that.
way to go, snitch.
Not that you could trust the people doing the execution come to think of it. God damnit.
echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
imagine how the guy at Home Depot is going to feel when he finds this whiz-bang-blinkenlights metal brick in his box of tiles.
Home Depot only sells two kinds of tile: smashed tiles, and missing tiles. I'm sure this metal brick will be smashed into a million pieces before it even reaches the shelf.
"Can of worms? The can is open... the worms are everywhere."
Maybe I have a mind filled with depravity after reading /. for this long, but I have to admit I expected quite a different story after you used the phrase "bad shrink-wrapping experience" ;)
Friends help you move. Real friends help you move bodies.
I think I speak for many of us when I say:
What the fuck is a pillow sham?
The liability rests with the retailer for ensuring that what they sell you is what is advertised. If I were to tell you that I had a bridge for sale and told you the name of it was "London Bridge" and you got a crappy little bridge made from a few pieces of stone, I would be telling the truth, but if I showed you a picture of Tower Bridge in London and called it "London Bridge" you could sue me to high heaven for misrepresenting what I ended up buying.
The box shows a hard drive, the paperwork (receipt) shows a hard drive, by extension you expect to be able to store more than the 10 commandments on it and they sold it as fit for a certain purpose.
A box of tiles does not match what was handed over in the transaction and therefore the onus is on the store to take back the goods and (under UK law: give full money back) or at the least (I believe in the States) give a store credit to the value of the monies paid.
The store can then begin the process of chasing up the person that defrauded them out of a perfectly working hard drive and replaced it with a few lousy tiles. Not that they will have much luck, plausible deniability as has been stated in other posts goes a long way to establishing innocence.
Do not meddle in the affairs of geeks for they are subtle and quick to anger
Oh, we learnt them English. Learnt em real Old School. Then they came back and we learnt em agin. The Canucks'll say different, but its all sour grapes on their part. Ayup.
Are you from Soviet Russia?
One of the geek squaders tried to convince me that the AMD64 laptop I was looking at was 32x faster than the 32bit version. When I challenged him on the stupidity of that statement, he admitted I had to upgrade to Windows Vista Ultimate to take advantage of the AMD64.
This DorkStick actually tried to up-sell me to Vista in his back peddling!
I ordered him to turn in his Slashdot ID at the nearest kiosk.
after formatting you can only use 5 of the tiles.
Sigs: Don't turn them off, they're useful sometimes.
Warning: Apple/Nintendo fangirl. Likes her electronics cute & cuddly. May be rabid.
Dear Mistuh Togie,
I'm glad I finally twacked you down. I've been getting endless junk mail related to prowducts I've never purchased. I got a restwaining order against that pesky wabbit, but the junk mail still kept coming.
May you wot in hell.
sincerwly,
Elmer J. Fudd
So you are an identity as well as a hard drive thief! That is my name and address!
Err, wait. You have my apologies. I misread my ID which says Jules Vern.
rll = real life lesbian?
I was shopping in Best Buy one day. I was looking at hard drives. Some other customer was looking at a couple open box video cards. He asks one of the blue shirts if he can open up the video card and check it out. Blue shirt says sure. I look over and the customer pulls a modem out of the video card box. He asks the blue shirt where the monitor plugs in. I interrupt and tell them that's a modem and not a video card. The customer puts the modem back in the box, hands it to the blue shirt and walks away.
Then what does the blue shirt do? He puts the box BACK ON THE SHELF.
As my friend A.J. used to say,"I will work anywhere for $5 an hour, just let me take the garbage out once a day..."
A computer once beat me at chess, but it was no match for me at kick boxing. Emo Philips
He should have gone with the old Socket 4 Pentiums instead and he would have had a wall-mounted space heater for those frosty mornings.
Of course even with Socket 8 walls he's got a very limited upgrade path.
I see even classic Slashdot is now pretty much unusable on dial up anymore.
If you think you'll continue to have sex just for that, you must not have lived with her for very long.
stuff |
I stopped at a local computer shop once upon a time to buy a network card. Got carried away, wound up buying a NIC, new video card, and a hard drive. Came to about $350. Paid with my credit card and left.
Few days later I notice a $350 credit on my card. I go back and look at the receipt and realize that the guy processed it as a CREDIT instead of a CHARGE. So I'm gonna do the right thing and tell him about it. Stop in his store a little while later:
Me: Hey, I was in here the other day. I think you messed up the charge for my credit card.
Him: I didn't OVERCHARGE you sir, and I'm getting sick of people nickel and diming me.
Me: Yeah, you didn't overcharge me, I was looking at this receipt and....
Him: Read the sign. NO REFUNDS, NO RETURNS
Me: Your right, what was I thinking?
Went in to do the right thing and got attitude for it. So fuck 'em. They never did catch it. They PAID ME $350 to take their stuff. For some reason they went out of business a few months later..... ;)
I want peace on earth and goodwill toward man.
We are the United States Government! We don't do that sort of thing.
So, Home Depot is a NASA subcontractor now.... That explains things.
Flappinbooger isn't my real name