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Seagate Offers Refunds on 6.2 Million Hard Drives

Posted by CowboyNeal on from the making-things-right dept.

An anonymous reader writes "Seagate has agreed to settle a lawsuit that alleges that the company mislead customers by selling them hard disk drives with less capacity than the company advertised. The suit states that Seagate's use of the decimal definition of the storage capacity term "gigabyte" was misleading and inaccurate: whereby 1GB = 1 billion bytes. In actuality, 1GB = 1,073,741,824 bytes — a difference of approximately 7% from Seagate's figures. Seagate is saying it will offer a cash refund or free backup and recovery software."

3 of 780 comments (clear)

  1. Direct Link to claims by micksam7 · · Score: 5, Informative

    File online [no cash, just software]

    Mail-in [cash or software, cash claim only if bought before 2006 & you have proof-of-purchase. 5% of what you paid]

    1. Re:Direct Link to claims by houstonbofh · · Score: 5, Informative

      cash or software, cash claim only if bought before 2006 & you have proof-of-purchase. 5% of what you paid

      The mail in form also allows you to use your drive serial number as proof if you do not have proper documentation.

  2. SI units by Anonymous Coward · · Score: 5, Informative

    1 GB (gigabyte) = 10^9 B
    1 GiB (gibibyte) = 2^30 B