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Google's Young Brainiacs Go Globe-Trotting

theodp writes "To train a new generation of leaders, Google sends its young associate product managers on a worldwide mission. Newsweek's Steven Levy tagged along and reports on the APMs' activities, which included passing out candy, notebooks and pencils to poor Raagihalli children, a 'Rubber Ducky' group sing-along at 2 a.m., and competitions to find the weirdest-gadget-under-$100 in Tokyo. The APM program, which seeks brilliant kids and slots them directly into important jobs with no experience necessary, was formed after Google's attempts to hire veterans from firms like Microsoft had awful results. 'Google is so different that it was almost impossible to reprogram them into this culture,' says Google CEO Eric Schmidt of the experienced hires."

19 of 175 comments (clear)

  1. Top-flight journalism from Slashdot again by schnell · · Score: 3, Insightful

    'Google is so different that it was almost impossible to reprogram them into this culture,' says Google CEO Eric Schmidt of the experienced hires."

    Great, provocative quote ... except it doesn't appear anywhere in the linked story. Apologies for RTFA, but it's about a lawsuit by a 50-something who insists he was fired from Google for not working 14 hour days and/or having spiky hair and rollerblades. Interesting story, and I'd love to hear more about it ... but it has no relation to the main story.

    There's lots of stories on Slashdot about "citizen journalists" and how professional journalism is obsolete blah blah blah ... here's a hint: people who are "professional journalists" (and I was one, before I realized tech marketing paid much better) actually believe it is their professional responsibility to read and/or verify things before posting them. Just a thought.

    --
    "95% of all Slashdot .sig quotes are incorrect or completely fabricated." -Benjamin Franklin
    1. Re:Top-flight journalism from Slashdot again by schnell · · Score: 1, Insightful

      My issue was with the fact that they linked a quote to a story where it didn't appear, not that the quote was linked elsewhere in the summary. Maybe that doesn't seem like a big deal. But let me illustrate:

      Dinosaurs first existed around 6,000 years ago God made the dinosaurs, along with the other land animals, on Day 6 of the Creation Week (Genesis 1:20-25, 31).

      The point here is that linking quotes to wrong publications can, for the majority who doesn't bother to read beyond the summary, provide seeming endorsement or validation from an independent source when it really doesn't. It may seem like a fine distinction, but I don't think it is from a true "journalistic" standpoint.

      Maybe it's just a typographical error. But given Slashdot's outstanding track record for balanced stories and scrupulous fact-checking, it seemed worthwhile to point out that maybe they should do a little more QA before publishing stories. Oh well, maybe it's just me...

      --
      "95% of all Slashdot .sig quotes are incorrect or completely fabricated." -Benjamin Franklin
    2. Re:Top-flight journalism from Slashdot again by Opportunist · · Score: 2, Insightful

      I don't consider the peroxide boob show that's being shoved in front of a cam a journalist. The journalist is the person that handed her the information.

      But, to be blunt, I don't see much fact checking there either. People are used to believing what some TV anchor tells them, they believe what's printed. What's printed has to be true because, well, if it ain't, how'd they dare to print it?

      For a long time, what you said was true. That's how our news got their credibility, and they still draw from that. It's very interesting to watch people read papers in Europe, where some people already had propaganda rather than information in their news. You will find much more critical readers in eastern Europe than in the countries that have been part of the "free world" for longer.

      What's sad is that people equate the ability to write the truth with writing the truth. Just because the newspapers aren't forced to repeat the government's spin means to the people that, if they do, it's just because it is true.

      You will find very few "mainstream" media that tell you the unbiased truth. Most want to sell, and what sells is to reinforce the point of view your reader has. Most people want to see and read what they believe is true.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  2. Hiring and capital expenditures by The+Clockwork+Troll · · Score: 5, Insightful

    Newsflash:

    When you've overspent on hiring and capital expenditures quarter after quarter, it's a no brainer to see that it's cheaper to hire a bunch of young, cheap talent and send them around the world to get them all gung ho and Mouseketeer-y about working 80 hour weeks, than it is to hire senior product management with families and less mental plasticity who turn in mediocre-to-decent performance 9-5 at a $150k base (almost 2x what these APM's are getting).

    So what if the APM's fuck up now and then, when your raw productivity is 4-5x that of "adult" talent, you can afford the occasional product airball.

    And the reality is they probably even fuck up less.

    --

    There are no karma whores, only moderation johns
    1. Re:Hiring and capital expenditures by zmollusc · · Score: 2, Insightful

      Other newsflashes:
      Senior Management has a different definition of 'work' when it applies to themselves, ie scoffing expense-account food while chatting = work, forwarding emails from a hotel room = work.

      Lower echelon drones work longer than 9-5.

      --
      They whose government reduces their essential liberties for temporary security, receive neither liberty nor security.
    2. Re:Hiring and capital expenditures by OddlyMoving · · Score: 2, Insightful

      You know - I get this complaint sometimes from some of our front line guys. Luckily it's not too out of control due to our environment ...

      Anyways, on to my point. I'm not technically the management team, but on the org chart, there's only one guy above me. I work odd hours, in different places in the office, I help the boss a lot, plan with the boss a lot, pitch the rest of management on stuff, work on making everyone else's jobs more efficient and I'm not always helping the guys on the frontline. In fact, it's so hard for me to get any project work done when I'm at the office because - and despite my best efforts to train these guys in my areas of expertise to where they are self reliant - I don't go in to the office in the morning anymore. I deal with customers from home, then I lock myself in a conference room when I get in to the office so I can get a couple things done on whatever project I'm tracking.

      One day I came in at 12:30 pm and left at 4, when one of the guys on our networking staff finishes his shift. He wasn't ready to leave because he hadn't finished helping a customer.

      As I was walking out, the guy says to me "How do you come in after me and then leave before me? This is ridiculous!"

      I didn't even answer him. I had been working with a team in India on a functional spec till 4 am. I couldn't believe that not only did I get this sort of treatment, but that I had also supported this person for a raise and had kept track of how he had progressed behind the scenes.

      Is it just me, or do a lot of people here (and in real life) assume everyone that's management or has management type functions lives a cushy easy-mode work existence? I'm not sitting here stuffing my face full of expensed food - and if I am, I'm usually working. I live, breathe and exude this job 24/7.

    3. Re:Hiring and capital expenditures by Aceticon · · Score: 4, Insightful

      When you've overspent on hiring and capital expenditures quarter after quarter, it's a no brainer to see that it's cheaper to hire a bunch of young, cheap talent and send them around the world to get them all gung ho and Mouseketeer-y about working 80 hour weeks, than it is to hire senior product management with families and less mental plasticity who turn in mediocre-to-decent performance 9-5 at a $150k base (almost 2x what these APM's are getting).

      So what if the APM's fuck up now and then, when your raw productivity is 4-5x that of "adult" talent, you can afford the occasional product airball.

      As a freelance software developer who often is brought in to clean up the mess which results in having overworked, inexperienced, bright (and cocky) young people designing and developing whole systems, i can tell you that the total costs (including maintenance costs and system improvements costs) of having a system designed and developed by these "cheap young people" far outweighs the savings you get from not including at least one or two experience persons in the team. And this is not even including hard to measure costs such as indirect business costs due to under-performing software (such as the ones you get because the system is 10x slower than it should be at doing time-critical, essential business functions, 'cause the guy that designed it didn't understand database indexes or thought that using remote calls in every layer would be "cool").

      Now that i think of it, often enough, even before the project is delivered, the initial development costs when using cheap young people outweigh the cost of having more senior people in the project.

      Unfortunately, mediocre managers often fall into the trap of confusing "hours worked" with productivity. Proper measures of productivity - such as: business functions implemented per man hour - actually require having things like requirements specifications and mediocre managers don't use tools like requirements specs ... or any other advanced form of project structuring or planning beyond pretty MS Project graphics.

      And the reality is they probably even fuck up less.

      Actually, for any piece of software which is in production for more than 6 months, they will keep fucking the support, maintenance and extendability of the software long after they've left the company.

      If you're inexperienced:

      • You never had to maintain any software so you will have no clue about how design and development decisions affect problem tracking and software extendability
      • You will not expect the common sorts of improvement requests you get just after going live, such as the "monthly system usage report" that the Business Unit manager is bound to ask about 1 or 2 months after the system goes live.
      • You have never worked anywhere else so you only know one way of doing things. You will not have experience in working in enough environments to know "theres a better way of doing X" or "if we do it this way we'll have to risk Y"
      • You will not know on which parts is performance important and on which it is not important. You will spend time optimizing the speed of the monthly report (which takes 1 hour but happens once a month) instead of the data retrieval for the GUI main screen (which takes 5 minutes, and is done average once an hour, per user)
      • You will go down design dead-ends and chose under performing technological solutions 'cause you blindly believed the industry hype (and forgot that vendors are in it for their own profit, not yours), only to find out one month into the project that because of that choice the software won't be able to meet agreed performance targets
      • You will overextend yourself, going into overdrive and overwork mode early on and, due to being tired, introducing bugs and making wrong design and development decision which result in too much time being wasted in bug-fixing and back-tracking out of wrong design/implement
  3. Reminds me of all of those spy stories by jfinke · · Score: 2, Insightful

    like Alias where the kids are trained to be spies by playing games, etc.

  4. Inbreeding by John+Hasler · · Score: 3, Insightful

    > The APM program, which seeks brilliant kids and slots them directly into important jobs
    > with no experience necessary, was formed after Google's attempts to hire veterans from
    > firms like Microsoft had awful results. 'Google is so different that it was almost
    > impossible to reprogram them into this culture,' says Google CEO Eric Schmidt of the
    > experienced hires.

    This will come to a bad end.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    1. Re:Inbreeding by gwern · · Score: 4, Insightful

      Yeah... it actually reminds me very strongly of Enron - because of their cult of talent, they had a similar program where the best and brightest were encouraged to transfer from disparate area to disparate area, regardless of how little competence they actually had in the new area. This Google program isn't identical to Enron, AFAIK, but I find myself wondering what other similarities there might be between the two companies.

  5. Brilliant kids by Anonymous Coward · · Score: 1, Insightful

    the APM program, which seeks brilliant kids and slots them directly into important jobs, Translation:Rich kids from rich colleges get cool jobs. Man, I hate when they use intelligence-based euphemisms for money.
    1. Re:Brilliant kids by Achromatic1978 · · Score: 2, Insightful

      A few thousand a year? It's called working during the summer. Even the abysmally paying undergrad summer research program at stanford paid out that much.

      And when you don't live in the area? Watch that money get eaten up by the extra fees for your accommodation during that time.

      Add in 5 hours a week doing some manual work such as the library or cafeteria at $7-8/hr

      5*7.50*52*0.9 (for, say, 10% taxes) = a whopping $1700 a year.

      Seriously, your other posts are all "Well, that only leaves $28,000, and your parents can contribute that." like a shrugged throwaway statement. Other sibling posters point out that, in a far larger number of people's worlds than you seem familiar with, shock, horror, parents aren't able to just reach into their magic purse and find nearly thirty thousand dollars floating free.

  6. Re:No experience necessary? by Broken+scope · · Score: 5, Insightful

    Yes, and I can see why the hospital has older folks who can handle the project.

    --
    You mad
  7. Re:No experience necessary? by spxero · · Score: 4, Insightful

    While your boss may not know how to take out an AGP card, I'm sure he knows a heck of a lot about policies and procedures... specifically when it comes to user IT management. IT is more than just a field of working with computers- it's about working with users to help them and show them how technology can impact their jobs.

    And while some of those people may not be in exactly the correct position, some of them are there (as you mentioned) because they can handle a project. They can't plug/unplug AGP cards, but they can make the system work well.

  8. Here's my theory on Google's hiring... by xxxJonBoyxxx · · Score: 4, Insightful
    Here's my theory on Google's hiring plan up until today.

    1) Hire anyone who seems to have any technical talent, lives only for work and/or could be useful to any competitor.

    2) If an employee is not part of the core search project, give them some random B.S. to do. Also provide benefits out the ying-yang so competing offers look silly. Just make sure the B.S. provides our minions with no useful experience, exposure to real-world requirements or any tools outside the Google universe. This way, if they do decide to leave us, they will be unable to set up viable companies on their own or provide any value to our competition.

    3) If anyone from the core search project (our only source of profits) tries to leave, kill them.

    ...the APMs' activities, which included passing out candy, notebooks and pencils to poor Raagihalli children, a 'Rubber Ducky' group sing-along at 2 a.m., and competitions to find the weirdest-gadget-under-$100 in Tokyo.


    Yeah...I still like my theory.
  9. Say that again? by Anonymous Coward · · Score: 1, Insightful

    The APM program, which seeks brilliant kids and slots them directly into important jobs with no experience necessary

    So I click that link, and I read the following:

    If you have a proven track record of excellence...

    They specifically point out that you need experience. What's with the obvious lie in the Slashdot summary?

  10. Re:No experience necessary? by Anonymous Coward · · Score: 3, Insightful

    You'd be surprised. I an in my 20s and work for the IT department for a 50+ user environment. Almost 100% of the problems I run into are caused by poor user management. They are group policy issues that I could resolve in 10 minutes or less if I were given access but instead take several days to get fixed. The other people in the department are older and simply put unable to do their jobs. I was hired to fix the issues (since according to them all the issues are desktop problems), and commonly find myself walking my bosses through adjusting the policies after proving to them beyond a doubt that it isn't a problem with the specific computer. Honestly the only reason they remain on the payroll is because they are buddies with upper management and have been there a long time.

    On a counterpoint, my father is almost 60 and remains employed after about a dozen younger employees were let go. He does programming, but they asked him to help and tech support on some calls when support got overwhelmed. He closed a backlog of 6 months of calls in two weeks and an investigation afterwards showed that many of the other T.S. people were either a)emailing, shopping online and chatting by IM instead of working, b) had no idea what they were doing, or c) both a and b.

    No age equals knowledge or ability.

  11. MS and Google Culture... separated at birth? by Mongoose+Disciple · · Score: 5, Insightful

    I think this is sort of interesting (ironic?) because I'd say the corporate cultures of Google and Microsoft (at a developer kind of level -- not necessarily CEO etc.) have or had a lot in common.

    I interviewed for a job at the Microsoft campus back in the 90's, before the dot com era made pampered developers more of a common phenomena. This is also before any of the MS monopoly suits -- the company just wasn't seen as an evil empire by most people in the kind of way it can be now. The whole first round of interviews was composed of logic problems and puzzles to test your ingenuity/creativity. They had a hell of a campus and all kinds of unusual perks I wouldn't see again until the dot com boom. It was pretty clear that their strategy was to try to pull bright people straight out of college, give them 'fun' and pampered environments, and basically work the hell out of them. Not that anyone would demand an 80 hour week from you, exactly, but more: you've taken this new job in a city where the only people you know also work at Microsoft, you see your job as something kind of cutting edge / geek-cool, you're provided with this office and cushy work environment and any meals you care to eat at the office (and their cafeteria was pretty much the best I've seen anywhere before or since, not that they wouldn't also order out as appropriate)... you're with this team of people all fired up about how great Windows 98 is going to be, and they're all working late, and maybe you'll just stay long enough to get that free dinner...

    Anyway, damn near everything I remember from that visit and everything I hear about the interview process and corporate culture at Google today is very, very similar.

    Does Microsoft still try to do this? I have no idea. Of course, time does strange things to a company's culture despite its best intent. I know a guy who took a job there out of school and lived that kind of culture; today he's still there, married (his wife also works there), is a manager, and has kids. Even though a guy like that may have worked under a very similar culture to modern-day Google for years, he's not going to be the same guy and he's not going to see that kind of glorification of young genius the same way. Most likely he's seen projects where it helped a lot but also projects where it went horribly awry, and his inclination as a manager is probably not going to be to allow everything he had.

  12. SERFs by meehawl · · Score: 3, Insightful

    Irony is difficult to project. We're using a metaphor here, not a literal parent-child relation. I was referencing the current media lionisation of Google. It's a nicer place to work than many, I know this because some of my friends and ex-colleagues have worked there for years now and they are, for the most part, happy. However, it's a long way from Nirvana, and it gets lots of stuff wrong (like, say, why make people wait five years for IMAP?). However, all the sycophantic portrayals of this idealised Google with its *zany* workplace remind me of similar Microsoft hagiography in the late 1980s and early 1990s. Back then MS was becoming the world's largest software company, was gaining an impressive monopoloy, and was beginning to use more and more of its power unscrupulously. However, you couldn't really hear any of that from the mainstream media because they were full of stories about MS as a fun place to work, an unstoppable brilliant idea factory, a new kind of campus for the smartest-of-the-smart college grads, and a machine for turning these wunderkinder into millionaires. As it happens, much the same way Apple from a few years earlier had been portrayed by, woah, Steven Levy.

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