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US Consumers Clueless About Online Tracking

Arashtamere writes "A study on consumer perceptions about online privacy, undertaken by the Samuelson Clinic at the University of California and the Annenberg Public Policy Center, found that the average American consumer is largely unaware that every move they make online can be, and often is, tracked by online marketers and advertising networks. Those surveyed showed little knowledge on the extent to which online tracking is happening or how the information obtained can be used. More than half of those surveyed — about 55 percent — falsely assumed that a company's privacy polices prohibited it from sharing their addresses and purchases with affiliated companies. Nearly four out of 10 online shoppers falsely believed that a company's privacy policy prohibits it from using information to analyze an individuals' activities online. And a similar number assumed that an online privacy policy meant that a company they're doing business with wouldn't collect data on their online activities and combine it with other information to create a behavioral profile."

7 of 228 comments (clear)

  1. Re:Disclaimers aside... by drdanny_orig · · Score: 5, Interesting

    I think you missed the point. Joe Consumer does trust Mr. Marketer, but that trust is misplaced. The problem isn't lack of transparency: it's that Joe Consumer actually doesn't really give a shit one way or the other.

    --
    .nosig
  2. My worst offender? ACLU! by mi · · Score: 5, Informative

    When donating them money in 2006, I specified a "special" address, which contained "from ACLU" in the "Line 1" of the address. The actual address went to "Line 2" of their form. I do this with all establishments I'm dealing with — just in case.

    A month or so later invitations to subscribe to "The Nation" (a disgusting uber-Left rag) started showing up bearing the "from ACLU" address...

    Now, I expected the ACLU to be bi-partisan — and concerned with my privacy. Asking me for money the next year is fair game. But sharing my info with other — completely unrelated — organizations? Very disappointing...

    Somehow, nothing but parcels from Amazon has shown up bearing the "from Amazon" address.

    --
    In Soviet Washington the swamp drains you.
  3. Not a surprise, but by pcause · · Score: 5, Insightful

    It isn't a surprise, becuase if people understood how much is tracked and what companies like Google know about them, there would be outrage. No one should have the level of detailed information about a consumer that Google gathers. They know who you email and IM with and about what, what sites you visit, what you buy, what your interests are, where you are and with whom, your stick market interests and investments and more. Even the Soviet era KGB would envy Google data collection and audacity.

    Some (GOogle) will say that the privacy policy explains all this. Humbug! First you have to follow a link to find the policy. Second the lawyers and marketeers have obfuscated what is really being done. Further, they can change the policy without notice. When they change you have to know they have changed and then go and read the new policy. How one is supposed to know when no notice is provided is a mystery.

    All in all, Google is doing a lot of evil if you believe in personal privacy. They are an invasive collector of personal data and they hide the extent and nature of what they are doing. Google makes Microsoft bashful in their business practices.

  4. Re:i keep waiting for the day by Jah-Wren+Ryel · · Score: 5, Insightful

    oh my god. some database knows i bought pepto bismol. now it wants to sell me toilet paper. MY PERSONAL IDENTITY HAS BEEN HORRIBLY RAPED. I HAVE BEEN DEHUMANIZED AND DEMEANED. MY SENSE OF SELF-WORTH IS LOWERED. IT'S ORWELL'S 1984 Due to your regular purchasing of Pepto Bismal we have increased your HPPR (Health Problem Probability Rating) for gastrointestinal cancer to the high-risk group. Consquently we are increasing your health insurance premium by $200/month to compensate.

    If you are not the normal consumer of your Pepto Dismal purchases, please fill out the attached "Not A Regular Consumer" form to identify said user and your HPPR will be returned to the normal-risk group.

    Sincerely,
    Your Health Insurance Extortionist
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    When information is power, privacy is freedom.
  5. Re:US consumers are clueless about technology by mh1997 · · Score: 5, Insightful

    They were even more clueless about the processor they were running
    Tell me about it, I worked at this gas station when I was a teenager and people would come in and fill up the tank without the least bit of knowledge how gasoline was refined, or if their OBDC used SAE J1850 VPW or SAE J1850 PWM communication patterns.

    You'd think that if someone is going to buy a car, that they would know everything a certified mechanic knew.

    Or, maybe the people that you talked to when you were tech support were just using their computers for entertainment and have neither the need nor the desire to "get under the hood" of the computer.

    Typically people in tech support forget that they are paid to support the person calling them, not the other way around. I understand dealing with the public can be a pain in the ass, but if you don't like it, do your profession and the public a favor and quit.

  6. Re:U. S. Consumers Clueless ... by tomhudson · · Score: 5, Funny

    ... psst ... I wasn't referring to tracking mileage - I was referring to bogus mileage estimates. you know - estimated miles per gallon your results may vary test simulates an ideal road with the car going downhill 4 midgets pushing and tires inflated to 120 psi to reduce rolling resistance all stops eliminated from route ambient temperature of 68 degrees F. engine previously warmed up to operating temperature consult your doctor if erection persists more than 48 hours.

  7. Re:Disclaimers aside... by Wildclaw · · Score: 5, Insightful

    I prefere getting the tampon commercials. Atleast that way I am not brainwashed into buying something I otherwise wouldn't. Of course, the optimal solution to avoid the subtle brainwashing is to use adblocking and adskipping to avoid ads completly.

    And, no I don't think brainwashing is a harsh word to use. Ads are designed specially to make you buy products you otherwise wouldn't, mostly by making you feel more familiar and comfortable with the product. Many slashdot readers probably think that they are above getting tricked by commercials, but that is the delusion that adcompanies want you to believe. Intelligence doesn't matter into it, because ads plays on more primal instincts. The only way to get away from it is to avoid the ads completly.

    One common argument for ads is that they inform you of products, but that is a very weak argument. Ads are very rarely informative. Information in general is better left to 3d party reviews. Of course, with the reach of todays marketing departments it is difficult to know how influenced the 3d party reviewers are, but it is atleast trying.

    So how do this tie in with online tracking. It is simple, The more accuratly that they can advertise products that you could be convinced into buying, the more powerfully they are able to change your opinions.