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Microsoft Faces Fight Against Online Office Rival

bharatm writes "It's now been a decade since Microsoft bought Hotmail, the web-based e-mail service, for about $400 million. Now Sabeer Bhatia (the site's co-founder) is challenging the software giant's core $20 billion office desktop business. Yesterday Sabeer Bhatia released a free online rival to the bestselling Office suite of applications that will allow users to view, share and edit documents from any computer. 'Designed to help consumers avoid expensive upgrades and to foster collaboration on a secure internet platform, Live Documents matches features found in Office 2007, the most recent version. It will be given away to individuals with 100MB of free data storage space per user. Companies will pay for the system, either hosted remotely or on an internal server, at a discount to Microsoft's licensed technology.'"

45 of 186 comments (clear)

  1. Office Live Documents? Hmm... by Jugalator · · Score: 4, Informative

    Office Live Documents, also not falling under the trademark name exception where he's using the naming in a different field of business? Should be interesting to see what Microsoft's reaction will be here, if they see it's enough of a threat here to have their lawyers attack him. It's not identical by sharing the Windows Live part of Windows Live, but it looks quite intentionally used to sound confusingly similar to a Microsoft product to me.

    --
    Beware: In C++, your friends can see your privates!
    1. Re:Office Live Documents? Hmm... by francisstp · · Score: 3, Interesting

      Especially since they're using the actual MS Office logo right on the home page...

    2. Re:Office Live Documents? Hmm... by belmolis · · Score: 4, Interesting

      They may be ready to challenge the validity of Microsoft's claim to Office by itself as a trademark. While there is no question that Microsoft Office, Microsoft Word, Microsoft Windows, etc. are valid trademarks, the validity of Office, Word, Windows etc. is questionable since these are arguably generic terms that Microsoft cannot remove from the public domain. There are quite a few other office suites with Office as part of their name, e.g. KOffice, Gnome Office, Xoom Office, Star Office.

    3. Re:Office Live Documents? Hmm... by willyhill · · Score: 4, Insightful
      They are valid, I think, in context. "Office" in the context of a software productivity suite can probably be upheld. I don't see "Joe's Office" in Detroit selling printer consumables being a threat to the trademark. "Office Online", a software productivity suite, might.

      There's a brand of kitchen towels in Brazil I think called "Linux". Has the entity that protects the Linux trademark gone after them? No. Would they go after ReactOS if they decided to re-brand themselves and sell their wares under the "Linux" name? Probably.

      As far as the courts are concerned, it's all about context. That's why "Lindows" got nailed. If they were selling Pokemon stickers Microsoft probably wouldn't have bothered, don't you think?

      --
      The twitter monologues. Click on my homepage and be amazed.
    4. Re:Office Live Documents? Hmm... by Stevecrox · · Score: 4, Informative

      Yes but when you download Open Office or install star office the look and feel is subtley different they have their own logo's and design. If you goto the live document site you will slight alterations of the standard MS Office icons, you'll see the MS Office logo on the front page and a snapshot of what looks to be MS Office 2003. The site appears to be trying to pretend to be Microsoft sanctioned and be part of Microsoft.

      I always thought trademarks were designed to protect companies/consumers when small companies stole names, designs and images from anouther and mislead consumers into buying their product. This would seem like an open and shut case of a website trying to pretend it has Microsoft Office and mislead people into using it for that reason. If they want to tout how the apps looks extremely similar to MS Office let them but lets not use identical images and icons.

    5. Re:Office Live Documents? Hmm... by belmolis · · Score: 4, Interesting

      Actually, Lindows won on the trademark issue, in the United States. See the Wikipedia article on Lindows. Microsoft finally offered to settle, and the Lindows people agreed since Microsoft had sued them in six countries and dealing with all the suits was such a hassle.

      The fact that numerous other office suites with office in their name exist is pretty good evidence that Microsoft can't claim a valid trademark.

    6. Re:Office Live Documents? Hmm... by YU+Nicks+NE+Way · · Score: 3, Informative

      Lindows won in the United States, but lost in France, Belgium, the Netherlands, etc. Microsoft had Robertson by the balls, and he knew it, so he took the "settlement" (which was essentially a capitulation on his part) and got while the getting was good.

    7. Re:Office Live Documents? Hmm... by Herschel+Cohen · · Score: 4, Interesting

      " ... thought trademarks were designed to protect companies/consumers when small companies stole names, ... Maybe, but the inverse is NOT true. For example, Vista was a Veterans Administration application before it became Vista the OS, the former was open source too. In addition, I read a long description on how MS pilfered the Internet Explorer browser name. Unfortunately I have been unable to locate a link, it was quite a story where justice did not triumph. Others big names have freely used other's property that were not freely given, until they were forced to pay. Many times having the larger legal budget spared them of even that consequence.
    8. Re:Office Live Documents? Hmm... by blind+biker · · Score: 2, Interesting

      If you look at the Office Live Documents website, you'll see they use icons that resemble those of Microsoft Office.

      They are, I think, doing this on purpose, hoping for the publicity from being sued by MS. They are probably gambling on the fact that the money they might lose would be less than what an equivalent marketing campaign would buy them. Besides, they might pull back and "oblige" before it's too late, complying to MS' demand to change their name. By then, everybody + dog will know about the service.

      If this is what they try to achieve, the idea is, basically, brilliant.

      Please look at the Office Live Doc website and count the similarities with MS Office you see. There's even a logo that looks like the MS Office logo!

      --
      "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
    9. Re:Office Live Documents? Hmm... by Courageous · · Score: 2, Insightful

      That's just a stupid idea. If the word is generic in its own language, and in the country in which it is hosted, it doesn't suddenly become "not generic" elsewhere. If stupid judges in stupid foreign countries want to bamboozle themselves and their countrymen into giving up their rights... well that's a different matter.

      C//

    10. Re:Office Live Documents? Hmm... by Tacvek · · Score: 4, Interesting

      From the site: "Live Documents provides you with a full Office productivity suite - Word, Excel and PowerPoint - with built-in collaboration features right out of your browser - no more dependence on Microsoft Office and Windows and no more format lock-in!" So there is a full office suite online. It also sounds like the online suite might be using the names "Word", "Excel", and "Powerpoint". That is a problem.

      However they also have a Microsoft office add-in that more or less allows one to use Microsoft Office as an offline non-browser client. In fact, it looks like they intend this to be the usual way to edit documents, using the online editors only when Microsoft office is not available.

      Their site does definitely use too many copies of the Microsoft office logo, and the Microsoft Office screen shots are somewhat misleading, especially as there very few screen shots of the browser-based editor.

      --
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    11. Re:Office Live Documents? Hmm... by Bert64 · · Score: 3, Informative

      There was also a graphics program called vista for generating landscapes...
      Version 4 is still available, see:
      http://www.vendornation.com/*ws4d-db-query-QuickShow?vp001

      Tho the site looks somewhat broken...
      I used to use VistaLite and VistaPro on the Amiga back in the days. It started out as just Vista, then as it got more features it was renamed VistaPro but the extra features meant it wouldn't run on most standard Amigas, and thus VistaLite was born as a stripped down version requiring much less memory.
      Wikipedia has a brief article on it:
      http://en.wikipedia.org/wiki/VistaPro

      --
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  2. One thing missing... by Sirch · · Score: 4, Informative

    I'm not surprised a Slashdot summary didn't link to it, but the Times Online? Come now.

    Here it is: the Live Documents website.

    Not had a look yet, though as I've only found a limited use for Google Documents (the spreadsheet application is great for collaboration) I doubt it will be of any use to me. Open Office is good enough for me, if not everyone.

    1. Re:One thing missing... by ColdWetDog · · Score: 5, Insightful
      Windows only. No OS X. No Linux. No wireless.

      Lame.

      --
      Faster! Faster! Faster would be better!
    2. Re:One thing missing... by pklinken · · Score: 3, Informative

      The website plays a tune, NEXT.

    3. Re:One thing missing... by macs4all · · Score: 3, Informative

      Especially lame, since the intro graphics tout Mac and Linux availability. Then not even one word about a plugin for Mac or Linux browers.

      Lame, indeed.

      Next...

  3. And how is that different from Google Docs? by vivaoporto · · Score: 5, Insightful

    And how is that different from Google Docs? TFA even mentions that it is getting a "Crowded office", with all these wannabe "online" office applications. This is nothing but a press release, a slashvertisement for a product that did not even proved its worth yet.

    Nothing to see here, move along people.

    1. Re:And how is that different from Google Docs? by RealGrouchy · · Score: 4, Funny

      And how is that different from Google Docs? Because this one has all the stability and file integrity of Microsoft Office, with the security and trust of an unknown company on the Internet?

      - RG>
      --
      Hey pal, this isn't a pleasantforest, so don't waste my time with pleasantries!
    2. Re:And how is that different from Google Docs? by jma05 · · Score: 2, Informative

      > And how is that different from Google Docs

      It allows off-line use for one thing. They will be releasing an MS Office plugin soon. This is a big deal for me. I would like to access my documents from anywhere but I also like the richness of desktop tools. Google talked about it but nothing concrete so far as I know.

  4. Yeah, forget it by realmolo · · Score: 5, Insightful

    "It will be given away to individuals with 100MB of free data storage space per user."

    That's pretty cool.

    "Companies will pay for the system, either hosted remotely or on an internal server, at a discount to Microsoft's licensed technology."

    Okay, that's fucking stupid.

    Office apps that REQUIRE a working network/internet connection to function are something that any sane IT department would stay FAR FAR away from. We just don't live in a world where everyone can be connected to the internet all of the time. And even when that day comes, most people would like to have their apps run locally, just in case.

    The whole idea of "hosted desktop apps" is dubious (and I'm not even considering the inevitable "rental fees", which is a whole 'nuther scam). It might work for little "one-time use" stuff, but no one would ever rely on them for day-to-day work.

    1. Re:Yeah, forget it by ReeceTarbert · · Score: 3, Insightful

      The whole idea of "hosted desktop apps" is dubious (and I'm not even considering the inevitable "rental fees", which is a whole 'nuther scam). It might work for little "one-time use" stuff, but no one would ever rely on them for day-to-day work.
      Is is just me or we're slowly going back to square one? That is, to the days when all you had was a terminal connected to a time sharing system you paid to rent resources from?


      RT
      --
      Your Bookmarks. Anywhere. Anytime.

    2. Re:Yeah, forget it by JMZero · · Score: 5, Informative

      The company I work for has been using all online docs for the last 7 years. Around 4 million documents and a few hundred thousand dollars saved later, I don't think it's that ridiculous of an idea.

      About a year in, we added a plug-in to store backup versions of the docs on the user's hard disk to supplement the auto-save (in the case of a lost connection during editing, which of course does happen occasionally) - but other than that things have pretty much "just worked". Honestly, the docs have caused less problems than we used to have with Word: there's nothing to configure incorrectly, there's no choice about where to save, there's nothing to install, and there's far fewer features to abuse. It's much easier to protect the user from themselves and to enforce business rules in documents. As a bonus, users can work from home without buying their own software, or having compatibility hassles.

      Pretty much everything our users do is done using a browser and hosted centrally; it has been an unqualified success and an IT dream. I can't imagine how much pain we've avoided by missing 5 generations of new Word problems. I think back to the time when we had to install apps on every machine, and I shudder.

      --
      Let's not stir that bag of worms...
    3. Re:Yeah, forget it by RollingThunder · · Score: 2, Interesting

      Frankly, if it makes sense, why not?

      They did it that way back then because computers were obscenely expensive and rare.

      Now they're plentiful and cheap, but expensive to administer effectively... there's still an economy of scale there, especially for smaller businesses.

    4. Re:Yeah, forget it by kava_kicks · · Score: 2, Interesting

      Would you mind sharing what online application you are actually using? How do you deal with travelling users who may/may not have constant Internet access? What about privacy/security? Are the docs encrypted? Is this an inhouse system or provided by a third party (eg Google)? How are business rules enforced?

    5. Re:Yeah, forget it by JMZero · · Score: 4, Informative

      Our document editor is homegrown, and we host it internally. Privacy and security would certainly be bigger concerns if you were hosting with a third party, and I can't really speak to how it would be best to manage that.

      The application isn't overly bandwidth intensive, and some of our users access it over cell-type connections. But really this hasn't impacted us too much - the nature of our business means that our production staff who travel will usually be dictating rather than typing themselves (and it's easy to upload the dictation files when you're back to some kind of good connection). Also, to be fair, many of our users (especially marketing) have other Word processors they use for documents not tied to production, like proposals or brochures or labels and what not. Our app is not a general purpose word processor: we had the luxury of designing it around a limited set of needs.

      In terms of business rules, we've found it to be very convenient - though a proper content management system would do most of the same things. Naturally it's easy to control who can see what, who can edit what, what's available to what clients online, etc. We can also make certain elements of documents uneditable, or only editable via our own tools (and the relevant data captured back). For example: our users produce a lot of reports, and in the past they would tend to put tabled information in reports and nowhere else (meaning we couldn't analyze that data later). Now, they enter that data one time, in a structured way through a plugin in the word processor, and it's persisted in the database as well as being on the report. This is of course possible with a regular word processor as well, but I think some parts would be much more difficult to manage. When you're dealing with a small subset of word processing functionality, and a small/standard codebase for the UI, many of these things are trivial.

      I imagine there are a lot better options out there now than when we built this years ago (and it quite possibly wouldn't be the right choice now) but it has worked out well for us.

      --
      Let's not stir that bag of worms...
    6. Re:Yeah, forget it by mcrbids · · Score: 2, Interesting

      Is is just me or we're slowly going back to square one? That is, to the days when all you had was a terminal connected to a time sharing system you paid to rent resources from?

      It's just you. We aren't heading back to "square one" - the world where you had a terminal connected to a time-sharing system you paid to rent resources from. But that original world still exists, and in certain situations, still makes lots of sense.

      1) Accessing applications online with vendors on their systems means that support costs are dramatically reduced - since the vendor controls the ultimate application execution environment, the possibility of conflicts with strange situations and other software is reduced to near zero.

      2) The "time sharing" system called "slashdot.org" is what you typed your post into. So is "http://maps.google.com". Are you moving "backward" by posting? In other words, it's not a step "backwards", but it might be a step "towards".

      3) Your browser isn't a dumb terminal. You can "do it yourself" if you can do a better job. But if you can't, and the remote application provider can, you'll lose. Get used to it... it's called competition.

      If you want to *own* it, you better have it to begin with. Until then, find somebody who has what you need and pay them. Even when you "buy" software, it's only good for a while until the O/S updates and your version is no longer usable/compatable.

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
  5. Anouther Web Application Oh Good by Stevecrox · · Score: 4, Insightful

    When will people realise that not everything that can be done online should be done online. The article is very light on details one of the big reasons I won't even try Google Apps is because all the files are located on Googles servers and I wouldn't have any control over them. The only detail the article does mention is that this "Live" office has Office 2003's look and feel. OpenOffice is free and has Office 2003's "look" and yet it hasn't replaced MS Office, google apps is free and hasn't replaced MS Office.

    Next a small upstart company will be telling us how they have a image manipulation program you uses through the web which will replace photoshop.

    1. Re:Anouther Web Application Oh Good by MightyMartian · · Score: 2, Interesting

      I wouldn't think of using Google Docs as my full time editor. What I have found it very handy for is storing frequently used documents in a fashion which I can reach just about anywhere and export as PDF, Doc or ODF depending on my needs. In a pinch, I can use it for writing, and then move it to my main document store.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    2. Re:Anouther Web Application Oh Good by Anonymous Coward · · Score: 2, Insightful

      They're not doing it because they believe this is the way of the future.
      They're doing it to be bought by Microsoft.

      Buying a small company out is much easier than actually competing with it. Business 101.

  6. The Truman Show by iamacat · · Score: 4, Insightful

    Did we really progress from naked MySpace photos to such a disregard to our own privacy that we do not mind putting ALL of our stuff online. Besides server compromises and XSS exploits, the data can be easily disclosed in even a simple civil or divorce court case. At least with your own computer you can delete the files, use encryption or simply throw the hard drive away in the dumpster. Besides, what happens if the provider decides to suddenly discontinue the service or start charging $50/month?

    1. Re:The Truman Show by QuantumG · · Score: 5, Funny

      Privacy is for old people.

      The kids, they love to be stalked.

      --
      How we know is more important than what we know.
    2. Re:The Truman Show by foxylad · · Score: 2, Insightful

      Many posters have responded along the lines of "I'd never trust my data to an online servce!". But there's a case to be made that for the average user online data is safer than having it on their PC.

      Before you shoot me down, think about all the viruses, trojans, spyware you've cleaned off friends PCs, and about the number of times you've asked "When did you last backup?" with a sinking feeling. Wouldn't it be great to be able do a quick Ubuntu install and be totally confident they'll be working on their docs again within the hour? I'm sure all you uber-geeks run machines with mirrored drives and sound OSs, and backup every night - but the average user doesn't. So to them a well-designed and run (not making any judgements on this particular service!) online system is likely to be a lot safer.

      And here's some proof - geek that I am, running my own Postfix mailserver, I bless the day I migrated to Gmail. And as many of my IT dependants too - compared to managing all those Outlook/Thunderbird apps, the possibility that Larry and Sergey might be browsing my email is of absolutely no consequence. Yes, Gmail has gone down occassionally, but the downtime has been an order of magnitude less than it would have been while I was moving my mail data to my new laptop, or rebuilding friend's PCs to get rid of the nasties.

      --
      Do as you would be done to.
    3. Re:The Truman Show by syousef · · Score: 2, Funny

      Did we really progress from naked MySpace photos

      I for one haven't even progressed to naked mindspace photos. Link please.

      --
      These posts express my own personal views, not those of my employer
  7. How many online office rivals do we really need? by MadJo · · Score: 3, Insightful

    I'm all for competition against MSO, but I fail to see the benefit of online office suites. And especially now that we have two. (and I'm sure MS is working on their version of MSOO (Microsoft Office Online))

    The market for such online suites seem rather thin to me.

  8. slashdot, home of the infomercial by timmarhy · · Score: 2, Insightful
    This is just a plug and nothing more.

    this is about as much of a competitor to microsoft as a cockroach is a competitor to me

    --
    If you mod me down, I will become more powerful than you can imagine....
  9. I liked this better... by realinvalidname · · Score: 2, Interesting

    ...when it was called ThinkFree Office.

  10. WebApps == Utopia by Anonymous Coward · · Score: 4, Insightful

    Web application developers/promoters seem to think we are living in a utopian society, with free Fiber-like speeds everywhere.

    I have news for these people, internet connections go down, servers crash, on-line servers get hacked.

    I like having an application on my laptop (portable), where I can access it anywhere. I don't need an internet connection to get at my data. USB keys, CD-ROMS, DVDs provide enough.

    Software, as flaky as it is, can also be resold when I am done with it.

    Try selling a subscription to some web service that you don't need / no longer want.

    Software developers want a market that operates like the cellphone market, pay $20.00/mo, independant of usage of the service. Then add 'micropayments' for 'features'. A sure fire way of ensuring revenue, while nickel and diming consumers to death.

    I will always buy standalone software. You can pry my copy of Office/Visual Studio from my cold dead hands, or when I sell it for say 50%. Take that away, and I can use OpenOffice, and good old GCC/G++.

    Software wants to be like a utility company. Pay for the service, weather you use it or not. Without any of the regulation, security, or acccountability. Sorry, doesn't work in my book.

  11. Agreed, confidential documents by Anonymous Coward · · Score: 2, Insightful

    Agreed.
    These types of things are fine for college & high school kids that have very little confidential information. But when you become an adult, you need control over your information.

    There is no way I going to write a letter involving a financial transaction on one of these things. Plus, I have been around long enough to see these things come and go, and my data along with it.

    Also, what business is going to use this? If you run a law firm, medical office, or financial business you are legally required NOT to use this stuff.
    If you run a business that has trade secrets (i.e. most of them) you would be stupid to use this.

    I know MSFT wants to move Office to a web/subscription model and when they do these types of businesses will be out in the cold, or moving to something like OpenOffice (although many don't know of OpenOffice's existence, and OO really just isn't good at making complex documents. I wish it was, it isn't. OO is better than this web crap.)

    Seriously, I have been waiting forever for Google Apps to come out in a Google branded server that a business puts behind their firewall.
    I think Gmail is fantastic, but I can't put my businesses emails on there because of the confidentiality laws. If I could run the server in my office, problem solved. I know Google is about the data so it wont' happen. But the data is what I am not allowed to give them.

    Also, you have the problem of working when not connected.
    But I am always connected you say. Yeah, Right! With a web app, I can't work on a plane. I can't work in a non-free WiFi airport (unless I pay $20 for the 3 hours I am stuck there, delayed flights). I can't work at my parents house because they are out in a dial-up location (it isn't a radius from civilization thing but a how land features cause extra line lengths thing) and they are in a cell phone black hole.
    This is a probelm as sometimes getting out of Internet range is the only way I keep people from bugging me and getting work done.

  12. ummm by rockwood · · Score: 3, Informative

    I've been using Zoho for a while now. With six kids in school, it has been a fantastic tool for them to write, edit and print documents accessible remotely at a moments notice. So what makes live doc's so much better? Furthermore, from what I've read thus far at live-docs, it seems Zoho has also provided more features... a more thorough overall user experience. Admittedly I have nothing solid for comparison since live-docs is still by invitation only (yes, I did register). Can anyone that currently has full access to live-docs that also uses Zoho regularly care to post a comparison... [or get that invitation approved for me :) ]

    --
    Never try to beat a professional at his own game!
  13. "Matches"? by Jay+L · · Score: 4, Funny

    Live Documents matches features found in Office 2007

    They're obviously trying to position this to be "as powerful as Office 2007", but they can't even bring themselves to use THAT much vague puffery?

    My personal site also matches features found in Office 2007. It's blue.

  14. A bunch of hot air? by no-body · · Score: 2, Informative
    Well, Beta on invitation only....
    Poking around on those web pages, it gets to:

    Getting Started with Live Documents

    Sign Up

    Before you get started you'll need to set up your account. It just takes a few seconds: sign up here for an invitation to our technology preview.

    Then:
    Sign up to get invited

    Live Documents is currently available in a technology preview mode on an on-invitation basis. To request an invite to this private beta, please sign up below.

  15. Why? by DesScorp · · Score: 2, Insightful

    Why is this story worthy of a post on Slashdot? So someone has come up with yet another MS Office competitor. Google already has Internet-accessed office apps. Others do as well. And there have been Office clones, free and otherwise, for over a decade. What makes this one so special? Was it that slow in the Slashdot bullpen today?

    --
    Life is hard, and the world is cruel
  16. The overlooked VBA aspect by Gumbercules!! · · Score: 3, Interesting

    The key seller for Office, in business, is Word + Excel and Outlook + Exchange. The key seller for Excel, is VBA. Whether you like it or not, the vast majority of businesses with more than a few people use Excel and VBA Macros. The company I work at provides a large scale financial solution to people and we have hundreds of client businesses. All of them use VBA Macros. Sadly, I spend a large amount of each day modifying them to suit their latest requests.

    Does Google Apps offer VBA or something like it? Does Live Documents? Does OpenOffice? I'm pretty sure they don't (but admit to being too lazy to fact check this).

    So it's game-over for businesses. Have fun with the Mums and Dads and teenagers but they're never going to pay you more than a few peanuts. Until you can match VBA in applications, MSO wins.

  17. Be afraid mere mortals - we crack codes ! by steveoc · · Score: 4, Funny

    So let me get this right - Firstly, 2000 Microsoft programmers spend 3 years developing MS Office, and then lock it up with some sort of secret code, and proceed to make money selling it as a desktop application.

    After that, 32 software engineers in India put in many hard hours over a 4 year period to "crack the code" of MS Office. Thats like 4 years of tedious mathematical analysis .. comparing ciphers, testing hypothesis, following hunches, kidnapping and interrogating suspects who may have had some involvement with the original Microsoft effort.

    After 4 years of this seemingly endless and fruitless intellectual struggle .. this battle of wits and minds .. they make a breakthrough ! Excitedly, they gather together at 3am after an exhausting marathon code breaking session. Behind them the blackboard is covered in equations, diagrams, the chalk dust of many previous failures and deadends. Today's ciphers are layed out on a large table, aligned correctly, and checked and double checked once more. And then they place the ciphers one on top of another and roll the result into a single, extremely complex equation that just might work this time.

    This new equation is fed into the computer banks and the hard disks begin whirring away for one more time.

    Some hours later, as the sun is well on its journey into the sky, the hard drives stop whirring. Everyone in the team gathers around the green glow of the monitor in the dead silence, the sweat glistening on their faces drawn tight with exhaustion and tension. After a moment that lasts a lifetime .. the words :

    C O D E - C R A C K E D

    appear in capitals on the monitor, and the dusty old dot matrix printer begins printing out the secret Microsoft Office code word. But admist the jubilation, the computer hackers remain calm .. the world may now be theirs, but there is still remains work to do. Armed now with the secret code word to Microsoft Office, they skillfully manipulate the code word, shuffling and re-ordering the code word ever so slightly - like cyber Gods adjusting the DNA of a dangerous new species - until they are done.

    Barely hours after breaking the secret code, the new modified code word is overlaid onto Microsoft Office and fed back into the computer. The hard drives whirr noisily one more time, and then the result appears on the screen. They now have Microsoft Office working as an online application !!!

    Im glad that the times newspaper in the UK decided to print this story .. because it gives the inside view on how IT really is .. this tense, frustrating, demanding, clandestine and often dangerous occupation that we geeks take for granted. Its time for the common man in the street to give us the fear and respect that we so obviously deserve. We are programmers - We crack codes ! Be afraid - Be very afraid.

  18. Re:You saved $0.25 per document? by JMZero · · Score: 2, Informative

    You can buy a version of Word where you pay per document? I don't keep up on pricing, but that's quite the revolution for MS. When we buy Word, we have to pay per user - and we have a lot of users, many of whom are not employees or who do very few documents. I'm also counting in there drastically lower support costs, which we've seen.

    And no, we didn't actually spend that long in development (one developer, me, times about 3 months at the start) and no, it doesn't take people long to train - because the thing only has the 15 or so functions that our users should be using, and where appropriate they work the same way they do in other word processors. To be sure, this started out as an experiment - but it's an experiment that paid off. Our alternative options at the time (2001/2002'ish I think) were not good, and our tests with them didn't make happy users.

    And, to be clear, I never set out to say this is the right solution for everyone - and likely less so now in 2007. And, of course, if your Word users are using lots of complicated functions, you'd be crazy to try to re-implement them all. I was countering the idea that an online word processor is infeasible in general.

    Also, to be clear, I am not inexperienced with other alternatives. A few of our users need spreadsheets, so a couple years ago we looked into an OpenOffice based content management system. We got it working for the spreadsheets and got most of the application ties working, and as a test we tried to see whether the word processing users wanted to use it too. They didn't like it - too complicated, and if they wanted to use it at home they had to install stuff. And, for us, if we wanted to do customization, we had to delve deep into a fairly complicated project. It's still only used for a few spreadsheets, and the project was, on balance, a waste of time (which we're OK with - we may use it more later).

    We also support another client that uses a forms based app with ties to Word (from around 1998). It works OK for the most part, but there's fairly often some problem and the breaks between apps make the UI fairly hokey. A month ago, they installed a Server 2003 update on a neglected server, untested, and everything died. Some "Word cannot open " error. Had to run a fix on every computer, and then fix some of the templates - lost a half day of work. Nothing major, but something that happens much less frequently for the online one (though, to be fair, Vista gave us some curveballs). I've spent a lot of time diggling with weird errors in Word templates, and Googling about odd problems.

    In general, I get tired of the term "Not Invented Here". I hear it fairly often, especially when we get a new employee who's not used to actually writing software. I understand the idea that re-using tested software is often better than rolling your own, but I know a lot of developers who seem scared of developing anything. It's always "piece together 6 well tested, general purpose tools". We've had a few guys like that over the years, and their legacy usually lives on in the bad parts of the software, and the parts that don't work when we make a new app server because they require 12 packages installed to do simple crap (and where did we put the license key for this one? can we still download the old version of that one?).

    If you have a manageably sized, specific need, quite often a homegrown solution will better meet your needs and will be easier to maintain for those needs going forward. Our company outpaces our industry fairly handily on technology, despite spending about the same. It's because we don't blindly write off options because they don't match some rule of thumb.

    --
    Let's not stir that bag of worms...