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Adverjournalism - The Role of Ad Dollars in Media

Gamer 2.0 writes "The Gamer 2.0 site has a look into the role of advertising in gaming journalism, with a few reflections especially topical given the Jeff Gerstmann controversy. From the article: 'It should come as no surprise that just about every gaming forum on the internet is ablaze right now following the news of GameSpot's termination of long-time editor, Jeff Gerstmann. This article, however, is not an exposé or look into what really happened at GameSpot this week. Rather, consider this a look at the direction of gaming journalism, advertising, and how this all plays a role in the content you read.'" There have been a few more developments in the situation since Thursday night, with rumours, scuttlebutt, analysis, and cynicism reigning on every message board from here to C|Net. There has even been a spontaneous act of solidarity from elsewhere in the games journalism field.

21 of 91 comments (clear)

  1. Mandatory PA link... by MLopat · · Score: 3, Funny

    Penny-Arcade has a great comic about the whole situation.

    1. Re:Mandatory PA link... by Goldberg's+Pants · · Score: 5, Interesting

      PA's coverage has been great. What I find amusing is the fact that anyone is remotely surprised by any of this. Perhaps it's my own experience in the industry (I reviewed games for a living for several years, and I too lost my job because of an unfavourable review I gave a particular title. This was five years ago), but the sheer surprise so many people seem to be experiencing over this is just staggering. How could people not see this is the case? In an industry that relies on whoring itself to the games developers and publishers, why is everyone so surprised that someone up and got pimp slapped? Is it just because it was such a notable name this time? Because that I could understand. But if it's shock and surprise at a writer losing his job because he dared upset an advertiser... Then you've clearly been living under a rock.

      He was not the first (and I certainly wasn't either) nor will he be the last. The entire reviewing industry is corrupt. Anyone paying attention knows this. Some groups are more corrupt than others, certainly, but this is not news. Certainly no more so than "the sun rose in the east today".

  2. I don't get it... by Anonymous Coward · · Score: 3, Insightful

    This is news? to who?

    I've long known that all the top 'review' sites are just paid shills. Every single game is rated 'game of the year' even when its a total piece of crap that barely runs.

    You can't trust any reviews other than SOME user reviews since many of those are astroturfed as well..

    The same is true for any sort of review. hardware, software, games, cars, books, movies, music...

    Nobody should be suprised that its the product companys who have the real power in the review process.

    cap:filthier

  3. Let's stretch that a bit, damnit... by Penguinisto · · Score: 4, Interesting
    No, really - let's include all of tech journalism in the pile. I've lost count of how many articles that are more than obviously bought-and-paid for either by a vendor, or because the whole damn site is nothing more than a front for the vendor and its buddies (yes Microsoft, I'm looking in your direction when I say that).

    While we're at it, how about a solution to the other two big problems on tech and game journalism's part? Even The Register is starting to show cracks of laziness (and occasionally outright fanboyism) in their articles nowadays.

    The dead tree media may not be perfect, but at least they do have one thing they can rightly claim over most tech and gaming journals online: they have and at least halfway adhere to a code of ethics and diligence.

    There's a couple places online which still do at least some due diligence and hold onto their ethics (hexus.net comes to mind), but they're getting rare. Question is, how do you fix it (short of hunting down the paid-for/fanboy shitheads like, oh, Rob Enderle, and subjecting them to a public stoning)?

    /P

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
    1. Re:Let's stretch that a bit, damnit... by Penguinisto · · Score: 3, Interesting
      Agreed for the likes of those particular pubs (and others similar to it), but they were usually outnumbered by a cadre of smaller yet honest (and more probing) sites which didn't give a damn about who got their panties bunched-up about what they wrote. That's what I'm increasingly beginning to miss these days.

      I think I might have found a partial solution to it, though it wouldn't work for everyone: If you run a games review site, only accept advertising from hardware vendors and the like, but none from games publishers, or businesses which sell games (this means, for instance, no MSFT money, since they sell xboxes and games for it). Hardware review sites could happily take ad money from app and games publishers, but none from Intel, AMD, etc etc. At least this way you can get some related ads still put up and money coming in, but at the same time you don't end up with the dilemma.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    2. Re:Let's stretch that a bit, damnit... by vitaflo · · Score: 2, Insightful
      As someone who was a game journalist for 5 years and knows many who still are in the field (working for most of the big game sites and magazines), I can say without a doubt this is not a rampant problem.

      From TFA:

      when any publication gets to a certain size and generates a certain amount of money in advertising revenue, the question of journalistic integrity becomes an issue. And let me be the first to come out and say that what happened to Jeff Gerstmann happens all the time.


      This is patently false. These things do not happen "all the time". Of course there are pressures from advertisers when they do not like a review or a score, no doubt, but this does not affect the review or score of the game. Most publications have a strict separation between advertising and editorial and this is intentional. In fact, I would say the larger the publication, the less likely this is to happen. Most smaller publications are more apt to take any advertising they can get, because they get so little.

      I keep seeing people say "they know" editors are paid off for positive press, but nobody ever backs it up with proof. And there's a reason for this, it so rarely happens there usually is no proof to be had. Just read the article for example, it takes one horrible event (which should have never happened), and extrapolates it across the entire industry with nothing to back it up other than conjecture. One bad decision by the management at CNet/Gamespot does not mean the entire industry is corrupt, because it's not. Take off the tin foil hat.
    3. Re:Let's stretch that a bit, damnit... by VertigoAce · · Score: 3, Interesting

      "Blog Reader"? Of course Microsoft employees read blogs and other tech sites. It's not like we disappear off the web once we're hired (I'm a dev in Windows Server). Sure, some people do it as part of their job: gathering customer feedback, analyzing product launch coverage, watching for security issues or other bugs, etc.

      "Commenter"? Honestly, MSFT employees would be lost in the noise. Teams at Microsoft tend to be incredibly small compared to the number of people using the product or its competitors. Take Windows, for example. The number of people that are fans of Windows (yes, they exist!) and the number of people that hate Windows both far out number the number of people that actually work on Windows at MSFT. So if you're suspecting astroturfing, chances are you're just seeing a legitimate fan/supporter of the product. That said, many of us consider it part of our jobs to post online where appropriate. If I see somebody with a question on a product I work on or am familiar with, I'll answer it or point them toward somebody who can.

    4. Re:Let's stretch that a bit, damnit... by Penguinisto · · Score: 2, Interesting
      Nice... you assume automatically that I meant the entire industry fully does it. No... just most of them. It doesn't take much more than reading the articles half the time, and then checking said against the relevant vendor's press release. It's frightening how often the two items mate up in tone and tempo. It's even more frightening how quickly it is to disassemble a lot of the articles for the barely-masked marketing bullshit that it is.

      Also, note that there are still good sources of tech journalism out there, just that they've become rarer as time goes on. The reason hexus.net stands out clearly enough to mention is because a year or so ago, they exposed a flat-out attempt of extortion on a vendor's part. From a big-name gamer rig vendor, no less (IIRC Alienware, but I'd have to dig around and check before I'd say for certain).

      Finally, there's no way you can sit there and say with any honesty that a large (or even moreso a medium-sized) outfit wouldn't at least give pause towards giving vendors editorial/review leeway when said vendor is spending a metric shedload of cash to advertise on the same site. No. Fucking. Way. Even in dead-tree land, Consumer Reports stands out specifically because they accept no advert dollars of any kind, which gives them the perfect freedom to call crap/overprised products for what they are.

      /P

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    5. Re:Let's stretch that a bit, damnit... by Tim+C · · Score: 3, Insightful

      Even The Register is starting to show cracks of laziness (and occasionally outright fanboyism) in their articles nowadays.
      I guess it's a matter of personal perspective, but I stopped reading El Reg several years ago when the rampant pro-Linux, anti-MS bias just got too much for me. I'm not great fan of MS or their products, but damn the Register were blaming MS for absolutely everything they could, no matter how tenuous the link, and defended Linux and open source no matter how damning the evidence. Objective? Not in my experience.
    6. Re:Let's stretch that a bit, damnit... by Penguinisto · · Score: 2, Insightful
      No, it isn't that I've "already made up" my mind, I'm just relaying what I've seen. Your semi-elitist dismissal aside, you've provided no rebuttal at all aside from anecdotal evidence. If you're so certain that this isn't a problem, then please, show us examples. That's all you have to do.

      I've provided a very simple means to check against this (and actively encourage anyone in the IT or games biz --respectively-- to use it). You've provided little more than "tin foil hat" and "you have no idea what you're talking about" coupled with a variation of 'because I say so' as evidence.

      I'm afraid that you'll have to do far better than that, unless you're simply trolling.

      /P

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
  4. Shocking by spiffyman · · Score: 2, Insightful

    Press outlets struggle with maintaining integrity and advertising dollars. Film at 11.

    Seriously, why are people acting like the gaming press is any different from the "real" press? From the New York Times to my local "free" weekly, this kind of stuff happens all the time. Gaming journalism is no different than regular journalism. It's just that it's more blatant in gaming media because their stock in trade is reviews.

    --
    So you can laugh all you want to...
    1. Re:Shocking by spiffyman · · Score: 2, Insightful

      The problem is that this isn't the case. Their stock in trade is game advertisement space.
      I see your point, but by the same reasoning we can say that the traditional press traffics in advertisement space (not necessarily for games) and that such outlets serve the advertisers and not the news-consuming demographic.

      I know this criticism has been leveled against the MSM for a long time, and perhaps it gets at the truth. But the crucial point, hinted at by both the fine article and my reply, is that there is a symbiotic relationship. Without the news-consuming demographic, the advertisers won't come. Without the advertisers, the news-consuming demographic doesn't get its fix.

      All that said, there are some entities that seem to get it more right than others. Many established newspapers, for example, have managed to retain a lot of their journalistic integrity. They're still trying to get the advertising-dollars part right, of course, but at least they've got the moral high ground, more or less. Most of the 24-hour cable news outlets, on the other hand...
      --
      So you can laugh all you want to...
    2. Re:Shocking by Omnifarious · · Score: 2, Insightful

      I feel that way about all advertising supported media. But gaming magazines and online media are so bad that I wouldn't even think of going to them for an honest review. I go to them to find user posted information about a game, like a walkthrough for some particularly difficult area or something along those lines.

      Computer gaming related media is, IMHO, a laughingstock. I don't know why they even bother to have reviews. About the only site I might trust is Penny Arcade.

      I've stopped watching TV and rarely read newspapers, listen to the radio because I know most of it's there to serve the advertisers, and any value I might derive from it is purely to entice me to buy into the fantasy that the medium has some vague sort of integrity.

      I will watch TV shows I buy on DVD if many people I know think very highly of them.

      I actually suggest a similar course of action for most people. Most information out there nowadays is memetically infectious trash. People should practice some sort of general hygiene and careful selection of sources.

      It disappoints me that so much media on the web is advertiser supported. I buy a Slashdot subscription in part in an attempt to encourage the site to keep a relatively high level of journalistic integrity.

    3. Re:Shocking by buffer-overflowed · · Score: 2, Interesting

      Gaming journalism isn't journalism. It's copying press releases and being shown things. Any old joe bloe can be a gaming "journalist", all you need is a bit of webspace and the right access. I'm honestly surprised companies don't just cut out the fucking middleman and post the shit we rely on "journalists" for.

      Here's an example of a story that was pretty important, but reported on precisely 2 sites, and not accurately at either. IGN's direct2drive offered and advertised pre-orders for the game BioShock, including preloading to compete with Steam. This was advertised. They had a leak/accidental activation of their activation servers several days before release, thus breaking street and pissing off Take 2. News of this hit a number of forum communities after people who had used this service found they could activate the game early. A number of people then proceeded to order from Direct2Drive, only to find the preload link(preloading was *advertised* remember) had been delinked off the finished order page. A quick google(or alternatively you could use fileplanet's own search tool) revealed a link to the file, so it wasn't exactly hidden, just delinked off the order page. This was posted on those forum communities or found by those who had ordered. At this point the general consensus is that jig is up, but at least everyone can preload so they get it on release, hey, we weren't supposed to have it yet anyway, oh noes. People downloaded the preload. Some got it, but most didn't as they realized it was still there, and they pulled the preload(which they had ADVERTISED HAVING) off fileplanet.

      Everyone(regardless of being motivated by a broken street date) who downloaded(or attempted to) the preload after it was delinked got a nasty legal letter from IGN courtesy Fox's legal dept(involving hacking, you dirty hackers, how dare you use google or our own search tool), and spent days not knowing if they'd even get their money back(IGN did refund everyone after a few days). Now that strikes me as a pretty nasty thing to do to paying customers, and something that would be of interest to anyone considering using a service like that. So yea, "journalists", pull the other one, it's got bells on.

      Gaming also has basically no critical culture. Imagine if movie reviews were: 1/5 (Special effects), 1/5(Sound), 1/5(Rewatchability), 1/5(Story), 1/5(Acting). That's how game reviews are done. The whole thing is one big fucking joke.

      --
      The key to the enjoyment of pop music is to replace any instance of "love" with "C.H.U.D."
  5. I am disgusted by datachild · · Score: 5, Informative

    I'm a bit tired so pardon my rambling. I tried to make this post as coherent as possible.

    I wonder if all these sites are bringing this issue to light to rake in more revenue through advertising a "hot topic"(TM). But let's game something straight:

    Corruption in game journalism (if you can even call it that) is nothing new. I am disgusted because I cannot believe it's being brought up now, at this very moment, AFTER someone has been fired. That is to say, after something has happened which, *gasp*, shatters a gamers wild imagination that in a world controlled by money, game reviews are as well.

    I've had a run-in with GameSpot a few years ago as well. I should have posted as AC but fuck it; bottom line is: GameSpot threatened to lower reviews because of an incident regarding a game who's demo was launched before their official premier. Yeah, it's a rather sad state of affairs. I've hated GameSpot ever since, but it seems like people were locked in to GS because it seemed like the only good place to get reviews -- that is to say, they didn't give a shit about my little story.

    Well, I hope they realize it now, because it seems - a lot - of people dislike companies doing what companies do: try to stay alive.

    It's rather obvious, but I do find it laughable. Honestly, GameSpot's website was covered in ads for a few years now -- and you are only bringing it's "corruption" to light NOW? What kind of a sick joke is this? Of course they are going to be paid off by game companies, they have ads all over their websites for christs sake. It's their source of income and they will do anything to defend it.

    Including firing an employee, which I'm sure you're all familiar to companies doing, all the time. I wonder why this is any different.

    Anyway, I didn't even bother reading the article (who would?) because it's clear it doesn't tell us anything new. It's the same old mindless rambling meant to rake in the dollars.

    Speaking of which, today IGN posted their 100 Top Games List (or so I am led to believe it was today). I love their strategy: 1 game per page, 100 pages, and each one is full of ads. Have fun clicking the "next page" link guys!

  6. Water is wet and so on... by houstonbofh · · Score: 4, Insightful

    Yeah this is no big surprise. Nor are the pieces with no new information surfing the outrage. However, there are good review sites out there and there is an easy test for them. Read the latest 10 reviews. If at least 2 aren't trashing the object of the review as junk, there just might be a bias somewhere. This is for games, tech, TVs, cars, food or whatever. If everything you see is fantastic, I don't want your opinion.

  7. Another problem with being a game reviewer by CrazyJim1 · · Score: 4, Insightful

    After a while of playing clone after clone after clone, you somehow get sick of games in general unless they're groundbreaking. Clones sell though because there will always be people new to playing video game, while you... the game reviewer become sick of the same ol same ol. Yes, payola is bad. But if you were an honest game reviewer, you could easily lapse into,"Man, this game is just like Un Squadron, which is just a better version of Gradius, which is just a better version of River Raid." And if I was a serious game reviewer, I'd probably write a tree of games, just so I could place any new game down on a new node, but inheriting the properties of the parent games. At least that's just my first thought. What does it take to be a real game reviewer if your goal isn't to get paid?

  8. Article is lame apologism. by ZombieRoboNinja · · Score: 4, Interesting

    I actually read TFA, and it's basically the guy saying, "This happens all the time!" over and over. I'm not even being reductionist here:

    "And let me be the first to come out and say that what happened to Jeff Gerstmann happens all the time." (Hmm, let's see. You're not "the first" by a long shot; Penny Arcade said the same thing days ago, and even then it was just reiterating a point they'd been making for YEARS, which was in fact so self-evident that ANYBODY paying attention to the industry was aware of it.)

    "And if you look outside of the world of gaming, you will see this is not an isolated event; it happens in more mainstream forms of journalism, and I might add that this could be even seen as a sign of growth for our industry."

    "As the industry grows, more money is circulated, and money begets corruption. It's a fact of life and it's a fact of capitalism; this is America after all."

    Such ridiculous BS. Your "industry" is "burgeoning" at the exact time when it's becoming redundant and useless. If I want fluff-laden previews, game trailers, interviews with developers, and press releases, I have the friggin' Internet at my fingertips here; I don't need Gamespot to aggregate that stuff for me. In fact, the ONLY thing sites like Gamespot have to offer that I can't get somewhere else with far fewer annoying ads (and at least one less layer of crappy-journalistic obfuscation) is their professional reviews. That's the ONLY content worth having, and Gamespot just screwed it up.

    I like the complaints about how things getting "big business" is inevitable. Why? A review is a few pages of plain text with a couple JPEG screenshots; hardly a bandwidth hog. To create that review, you need ONE guy who can string together legible prose and is willing to play a wide range of video games for hours on end. Is that really a hard niche to fill on the goddamned INTERNET? All this could easily be paid for with AdSense ads, which (by their very randomness) would pretty much prevent any kind of coercion, unless Google started making games.

    I'm just waiting for the Penny Arcade guys or someone else with enough "e-credibility" among gamers to start pimping a site like that. A huge influx of gamers would at least check it out, along with plenty of linking from reputable sites, which would lead to a high Google rating, and before you know it, LegitGameReviews.com is the top hit every time you type "$gamename review" into Google. Hell, there are probably a dozen sites like that around already that I just don't know about - anyone wanna help me out here?

    1. Re:Article is lame apologism. by rpillala · · Score: 2, Interesting

      I recommend Quarter To Three, and I would recommend Old Man Murray and fatbabies.com but those two no longer post new material. It's worth reading Old Man Murray anyway, especially their interview with Croteam, developers of Serious Sam.

      These days I tend to pirate everything to decide who deserves my money. Then I try and skip as many layers of retailing as I can to buy it. Somehow I think the developers get a bigger cut that way. I'm probably wrong.

      --
      When the axe came to the forest, the trees said, "Look out - the handle was once one of us."
  9. Re:Let's stretch that a bit, damnit...Goatse.cx. by Penguinisto · · Score: 3, Insightful

    Anything positive about Micro$oft is obviously bought and paid for by a M$ shill. Now Apple however...

    No, not "anything" positive, just a nice, healthy chunk of it. Take the recent Zune story we played with on /. this morning for instance... it was quickly disassembled and found to be pure marketing bullshit - with not even five minutes' checking. Any decent reporter could've done the same thing, and should have.

    A real tech reporter would've done this checking and would have tempered the story with at least those caveats (that is, no, the Zune isn't the hottest selling portable music player overall, just the hottest selling 'year-old-model-in-this-narrow-category' item). Yet our intrepid "Tech Diva" was too enraptured by the Zune to do even the most cursory checks.

    But MSFT aside, my big complaint is that basic cynicism in tech journalism ("rule #1 - if a vendor posts a press release, it's liable to be bullshit") is about as rare as virginity in a porn flick these days.

    /P

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  10. I knew the jig was up by xx01dk · · Score: 4, Interesting

    Actually a long time prior to this--I wasn't really all that clued in; I just had a vague suspicion that magazine reviews were skewed somewhat. And then a few months ago I received my copy of PC Gamer that had Valve's "The Orange Box" plastered on the front cover with an exclusive review inside. I'd been anticipating this title for a while and I pretty much knew it was going to be pretty good based on Valve's track record. I got around to reading the review a few days later and figured that if it was already in a printed magazine then the game surely must be out on the store shelves. I decided I would go out later that day and buy the box. This was October 8th.

    Guess what! When I went into the store looking for the game, I learned it wasn't due out yet for another couple of days! With a slow sinking feeling I realized that there was no way a magazine that is planned months in advance would be able to review a retail copy of a game when the game's ship date is later than the magazine's. Had I known the ship date I probably would have spotted the disparity right away, but alas-- I knew it was some time in October and that was all. Hmmph. Anyway, in my mind, review = available for purchase while preview = early build not available to public. Since the game shipped on the 10th of October and I got my magazine on the 6th, the mag was probably finalized at least ten days earlier, say September 26. That "review" was written at least two whole weeks before the game was available for purchase, and I'm a damned sight sure that Best Buy hadn't been sitting on it since the end of September.

    Sure, maybe PCG did get a pre-shipped retail copy reserved exclusively for the print media, and maybe it was all above-board in that respect, and thirdly yes I understand that "the big scoop" is what makes or breaks any periodical, especially those trying stupidly enough to compete with electronic media. But. This was just blatant, and I'm sure it wasn't the first time and won't be the last time something like this goes down...

    Luckily for everyone involved, the game (or games I guess) turned out to be a smash success (and I have really grown attached to my weighted companion cube), otherwise we probably would have heard some negative press about this a while ago. Valve was lucky in that they knew that they were sitting on solid gold, and PC Gamer was lucky that they also knew this when they accepted Valve's big pile of cash for the review and magazine cover. This may all be obvious in retrospect, but I guess my cynicism towards "the man" is still in the growing stages (dangit. I've cultivated it for a number of years now, how didn't I spot this?) I'm walking away from this whole experience feeling kind of duped and disheartened and I don't think I'll be renewing my PC Gamer subscription again. Or GFW. Or MaxPC. Or, now, buying anything produced by Ziff Davis.

    Growing up sucks. Disillusionment sucks. Rampant and obvious greed sucks. I guess I'm starting to fall in the demographic that has learned that all advertizing is crap so maybe, hopefully I'll be able to spot it more easily in the future when it masquerades as legitimate journalism. Time to tune my filters I guess; all the while it will be interesting to watch how this unfolds--I'm just sad to finally realize that I've been not only blind to it but also a part of it for so long.

    Cheers~

    --
    There is simply too much glass..