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Apple Stores Demonstrate That Retail Still Lives

WheezyJoe writes "Maybe OS X Leopard has its problems, but the New York Times seems to think Apple has designed the ideal techie retail store. A policy that encourages lingering, with dozens of fully functioning computers, iPods and iPhones for visitors to try, even for hours on end (one patron wrote a manuscript entirely at the store) has 'given some stores, especially those in urban neighborhoods, the feel of a community center ... Meanwhile, the Sony flagship store on West 56th Street, a few blocks from Apple's Fifth Avenue store, has the hush of a mausoleum. And being inside the long and narrow blue-toned Nokia store on 57th Street feels a bit like being inside an aquarium. The high-end Samsung Experience showroom, its nuevo tech music on full blast one recent morning, was nearly empty.'"

2 of 416 comments (clear)

  1. Re:On-site tech support is key. by Mike+Buddha · · Score: 0, Troll

    With my Dell, I had a technical problem with it, and the repairman came to me. Took a day to ship the parts, and the next day the repairman was in my house. I could give two craps about how convenient having a "genius bar" is, It's not as convenient as having the work done in my own home. Mind you, this was the week before Christmas, too.

    --
    by Mike Buddha -- Someday the mountain might get him, but the law never will.
  2. Re:Apples and pears? by xiaomai · · Score: 0, Troll

    Hype.