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Malware Distribution Through Physical Media a Growing Concern

twitter brings us a story about the increasing number of digital devices reaching consumers with malware already installed. In this case, digital photo frames from three different Sam's Club stores were found to contain the same type of malicious code. We discussed a similar problem with iPods a while back, as well as a more recent situation with Maxtor hard drives. Quoting the Register: "While a compromise at the manufacturer is the most likely scenario, ISC's Sachs also pointed to retailers as a possible point of infection. Returned products, which could have been infected by the consumer, are frequently put back on the shelf, if they are in sale-able condition, and attackers could take advantage of a store's poor digital hygiene, he said. 'Trying to (infect a product) all the way back at the factory — getting it through all the checks and balances — would be pretty hard to do,' he said. 'But doing it at the store, where there might be loose return policies, and (where) they put it back on the shelf - you are not going to get a million infections, but you might get a person from an investment bank next door.'"

38 of 141 comments (clear)

  1. 1990 called... by Wonko+the+Sane · · Score: 2, Informative

    and it wants its headline back.

    (yes I know this is a different story than back then, but it's the same headline)

  2. Pretty bad when photo frames spread computer virus by Secrity · · Score: 2, Insightful

    I bet that most people would have NO idea that this could possibly happen.

  3. It's only a problem if you use Windows. by Anonymous Coward · · Score: 5, Insightful

    These days, it's really only a problem if you use Windows. Those of us using Linux, *BSD, Solaris, Mac OS X, and other non-Windows operating systems have little to worry about.

    Now, someday this may start to affect other, non-Windows operating systems. But in many ways I don't think it will be as much of an issue, because many of the alternative OSes have a far more sensible security model than that of Windows. So what easily causes problems with Windows has little to no effect on Solaris, Linux or OpenBSD.

    1. Re:It's only a problem if you use Windows. by Anonymous Coward · · Score: 3, Funny

      I know what you mean. Writing a Virus for Windows is extremely complicated given its closed source proprietary nature. Windows users are very diligent on protecting their systems with scanners and always purchase software from a trusting source. Its rare you hear of a Windows infection. Those Linux users need to get with the program if they ever want to gain the desktop.

    2. Re:It's only a problem if you use Windows. by Torvaun · · Score: 3, Funny

      I can't find the "Mac's don't have viruses because no one writes them for macs" "wow, you can't even get people to write viruses for your OS." "yeah, i cry myself to sleep a lot." cartoon. You mean this one?
      --
      I see your informative link, and raise you a pithy comment.
    3. Re:It's only a problem if you use Windows. by Anonymous Coward · · Score: 5, Interesting

      The Morris Worm of twenty years ago did cause problems in the UNIX world. However, unlike Microsoft, the UNIX developers and vendors quickly fixed their software. And thus we haven't seen a single worm for UNIX systems since then, although UNIX and UNIX-like systems are the most widely used server OSes, and hence typically networked. Now contrast this to the numerous Windows-only worms that have caused billions of dollars of damages for individuals, businesses and governments around the world, and only in the past decade!

      I'm not sure why you've been marked as a "troll", because what you said is completely accurate. Windows systems are more susceptible to malicious software. I'm not sure how that could be disputed. Now, things have gotten vastly better than they were when Windows 95, Windows 98 and Windows ME were developed. But even Windows XP has been widely affected by worms and malware, and Windows Vista is usually little better.

      Although I'm an accountant by trade, I've worked at several companies with mixed Windows and UNIX networks. And at all of them we've had significant downtime due to Windows worms and viruses wreaking havoc on our internal networks. But I've never once, at any of those companies, heard of any downtime of the UNIX systems because of such a security threat.

    4. Re:It's only a problem if you use Windows. by Anonymous Coward · · Score: 2, Informative

      "Its rare you hear of a Windows infection. Those Linux users need to get with the program if they ever want to gain the desktop." - by Anonymous Coward on Sunday January 13, @11:25AM (#22025570) True, if they did this stuff, here:

      HOW TO SECURE Windows 2000/XP/Server 2003 & even VISTA + make it "fun" to do:

      http://www.security-forums.com/viewtopic.php?t=50567&sid=c8b24a76a3974ec9bef2bed38c4b64d4 :)

      * Windows CAN be secured very well, with a bit of effort, for years of security, even online, for years into the distance if you try what's in that URL above!

      It works - & for a small investment of your time, only, & the work done by YOU, only!

      (Simply by using the CIS Tool as your guide & advisor (it's been reviewed as legit & good @ what it does by places like COMPUTERWORLD for instance, & that gets cited on this site quite often)).

      APK

      P.S.=> A little common sense goes a long way too, but... either you have that? OR, you don't, I suppose, but... I can say it has kept this system setup on Windows Server 2003 SP#2 fully hotfix patched currently, up & running bug-free + bulletproof, online, since 2003. It just works, keeping you safe & secure online, by following a few simple rules really, PLUS, yet making you surf, FASTER, by far as well as a side effect bonus... apk

    5. Re:It's only a problem if you use Windows. by Anonymous Coward · · Score: 2, Informative

      I wouldn't be at all surprised if your Windows 2003 Server installation was compromised years ago. You just don't realize that it's compromised because Windows so limits the ability of developers to develop the security utilities equivalent to those that come standard with UNIX systems.

    6. Re:It's only a problem if you use Windows. by TheRaven64 · · Score: 3, Interesting

      A decade or so ago, 'UNIX security' was considered an oxymoron. If you wanted security, you ran a real OS like VMS or OS/360. UNIX had a very coarse-grained security model and the code had never been subjected to a proper audit. It's interesting how times change.

      --
      I am TheRaven on Soylent News
    7. Re:It's only a problem if you use Windows. by gzipped_tar · · Score: 3, Funny

      Malware being shipped with hardware is hardly news. It is the common practice of computer vendors who ship their hardware with Windows pre-installed.

      --
      Colorless green Cthulhu waits dreaming furiously.
  4. I disagree ... by ScrewMaster · · Score: 5, Interesting

    Trying to (infect a product) all the way back at the factory - getting it through all the checks and balances

    Apparently this guy has never worked in a production firmware environment before: there are fewer checks and balances than you might think, especially because embedded-system guys generally don't have much awareness of Windows malware issues. Unfortunately, more and more embedded devices are being plugged into desktop machines, and with auto-run enabled ... well. This whole scenario is hardly surprising.

    --
    The higher the technology, the sharper that two-edged sword.
    1. Re:I disagree ... by Zeinfeld · · Score: 2, Interesting
      Apparently this guy has never worked in a production firmware environment before: there are fewer checks and balances than you might think, especially because embedded-system guys generally don't have much awareness of Windows malware issues. Unfortunately, more and more embedded devices are being plugged into desktop machines, and with auto-run enabled ... well. This whole scenario is hardly surprising.

      There is a responsibility problem here. Do we blame the hardware manufacturers for producing faulty products or the users for leaving autorun turned on or the O/S providers for implementing such a brain-damaged feature?

      Internet crime is not really Internet crime at all. Phishing is exploiting weaknesses in the financial infrastructure, not the Internet at all. If credit card payment systems security depends on the secrecy of the card number printed on the front it is going to fail.

      One way to deal with this problem would be to make sure every device has a clearly marked reset button that performs a hard-reset and returns the system to its initial state. Most equipment has this but some does not.

      A better way is to turn off autorun, only run a program if the code is signed by a trusted root. [Ob Disclosure, yes I work for VeriSign] A trusted root need not mean a public trusted root. It is possible to establish a mechanism for signing open source code, just make sure the user has control over the choice of roots.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
  5. Stupid idea by CastrTroy · · Score: 5, Interesting

    I've always said that autoexecuting stuff on any media inserted was the stupidest feature ever created. It's just asking for viruses to be installed. Actually strike that. It's the second stupidest thing. The stupidest thing is Windows being configured by default to restart for updates after the user doesn't respond for some very short amount of time.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    1. Re:Stupid idea by jo42 · · Score: 5, Informative

      This is part of a reg file I run on every Windows machine I set up:

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CDROM]
      "AutoRun"=dword:0000000

      [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]
      "NoDriveTypeAutoRun"=dword:000000FF

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]
      "NoDriveTypeAutoRun"=dword:000000ff


      Takes care of the autorun idiocy.

    2. Re:Stupid idea by garett_spencley · · Score: 3, Insightful

      While I agree that auto-executing anything is very bad practice, most average users would go ahead and run the program anyway without giving any consideration to it's safety (or just assuming that it's safe because it wouldn't make sense for the manufacturer to harm their costumer's computers ... never thinking about a man-in-the-middle type of scenario).

    3. Re:Stupid idea by Peaceful_Patriot · · Score: 2, Funny

      The stupidest thing is Windows being configured by default to restart for updates after the user doesn't respond for some very short amount of time...

      grrrr...this one bit me at work again last week. I was in the middle of a big project and had probably half a dozen windows open. I cannot imagine why MS thought this was a good idea. Can I turn it off?

      --
      There is nothing so powerful as an idea whose time has come.
    4. Re:Stupid idea by mstahl · · Score: 3, Insightful

      This is just what I've always been talking about with Windows. Why does it take this level of deep knowledge of the operating system to secure against the most idiotic of exploits? Ask an engineer of any other operating system about autorunning executable code from just any media that's inserted and they'll look at you like you've been taking crazy pills.

      This is along the same lines as many other questions I have about Windows, like why can image files execute code? Why is it possible for ActiveX scripts to change system registry values and download software to your hard drive? Why is everything not named the same between versions? Why does everyone still use it?

      Le sigh....

    5. Re:Stupid idea by TheRaven64 · · Score: 3, Informative

      Ask an engineer of any other operating system about autorunning executable code from just any media that's inserted and they'll look at you like you've been taking crazy pills. The feature was introduced back in 1995. At this time, there were two kinds of removable drives in the average computer; floppy drives and CD-ROM drives. CDs could only be commercially pressed cheaply in large batches and so could be considered trusted. Floppy disks could be written by anyone, and so were not. This made sense until CD writers became cheap, at which point it became an easy virus transmission vector. Enabling it for read-write media was just brain-dead.

      By the way, like so many other Windows features, this one was copied from Apple. HFS CDs could have some flags set designating them as autostart CDs and a named file would be run when they were inserted. This 'feature' was used to spread a few Mac viruses in the '90s and was never added to OS X.

      --
      I am TheRaven on Soylent News
  6. Malware Economics 101: It's a quantity game by G4from128k · · Score: 4, Insightful

    I'd seriously doubt that malware distributors would focus on returned products as a vector for infection. The value of a pwned PC is simply too low to justify the labor of buying a product, infecting it, and returning it in hopes that it will infect another machine.

    Rather, I suspect infection at or near the source -- slipping malware into the firmware or shipped software that goes with the device. At that point in the software delivery chain, a single act of infection can be distributed to tens or hundreds of thousands of machines. I could also imagine targeting highly promiscuous machines (e.g. WiFi routers) that have a high chance of being in contact with other promiscuous machines (i.e. other routers or laptops).

    Although I'm sure some people get their grins by infecting one machine at time, the malware industry is more about collecting the largest quantity of machines at the lowest possible cost.

    --
    Two wrongs don't make a right, but three lefts do.
    1. Re:Malware Economics 101: It's a quantity game by garett_spencley · · Score: 4, Insightful

      I agree with you, but never think that there aren't assholes out there who get kicks off of sticking it to random strangers. Money can greatly escalate a problem and it's scope, but sometimes people are just jerks and gladly act as such for free.

      If the world was asshole-free then people would never get their cars keyed, tires slashed or houses egged unprovoked.

  7. Sony? Sears? by dotancohen · · Score: 4, Insightful

    The cases mentioned were just the accidents. What about deliberate malware installations, such as those done by Sony and Sears?

    --
    It is dangerous to be right when the government is wrong.
  8. Learned About this a Long Time Ago by NeverVotedBush · · Score: 5, Interesting

    I bought a new 80386 (maybe a 486 - I forget) motherboard a long time ago and it had a 5 1/4 floppy disk included with the board drivers software. It was also infected with the Michaelangelo virus. I never knew it until I saw a message on the FIDOnet BBS from some idiot in Bulgaria talking about how his virus was coming and it was going to kill everyone's computers.

    I downloaded a free copy of McAffee and it found the virus on my computer as well as every floppy that I had inserted since then that wasn't write protected. McAfee's software offered to clean it but all it did was wipe out the MBR making it where I had to reformat and reinstall everything.

    I told a friend at school who had just bought a similar motherboard. He broke the seal on his driver disk, scanned it, and found the virus there too. It was coming from the factory infected.

    That was a lesson I will never forget and it happened almost 20 years ago.

    1. Re:Learned About this a Long Time Ago by sjames · · Score: 2, Interesting

      It's amazing what went out on floppies back then. Out of curiosity, I would scan through "free" sectors on floppies and often I would find internal documents, source code, QA results, unrelated software, etc.

    2. Re:Learned About this a Long Time Ago by jmauro · · Score: 2, Funny

      I've always taken that more as a joke since most AV programs make the computer act as if they had a virus, so really what's the difference.

  9. Special software included. Yay. by cliffiecee · · Score: 4, Insightful

    "Trying to (infect a product) all the way back at the factory - getting it through all the checks and balances -- would be pretty hard to do"

    No, it isn't anymore. Somebody in marketing had the bright (read: revenue-producing) idea of loading up a new storage device (which should be blank, damnit) with a bunch of advertising crap. Combine this with Windows' oh-so-helpful autolaunch features. Frankly I'm surprised it took this long to become a problem.

    I long for the days when you could buy an UNFORMATTED device. The OS would tell you it's unformatted, so you formatted it. Done.

  10. the pervasiveness of malware contributes by Grampaw+Willie · · Score: 2, Insightful

    The pervasiveness of the malware problem contributes to this

    Our shop had one shrink wrapped package that had malware included and when this was tracked down the vendor didn't know they had become infected and were distributing shrink-wrapped malware

    this underscores the importance of putting a stop to malware

    the fundamental error is at the concept level: it is wrong to think it is OK to run your programs on someone else' computer without their knowledge or permission

    to invert this properly back to the other end of the pole it is wrong to think that a computer should run anything and everything that anyone sends to it which is what is going on with the promiscuous Ms Window

    and so this is a concept that has to change

    programming changes have to be proper documented, authenticated and approved before they are applied. and this should apply to everything from cell phones to computers

    ya think ya wanna argue with this? don't bother: the security mess we got on our hands say all that needs to be said. the concept of promiscuous remote updates has caused nothing but trouble. It's a concept that is a disaster and that has to be corrected, PDQ

    NO SIGNATURE? NO EXECUTE.
  11. Re:Pretty bad when photo frames spread computer vi by Secrity · · Score: 3, Informative

    Nice try; according to TFA, Digital Photo Frames are small flat-panel displays for displaying digital images. TFA didn't specify, but it was implied that they were sold by mainstream retailers.

  12. I got one of these! by NitroWolf · · Score: 4, Informative

    I bought a digital photo frame from Microcenter that was infected. I can't recall what the specific trojan was, but it was fairly benign in so far as it just replicated itself. As I recall it was a fairly old trojan and not very sophisticated... but none the less, it was on the brand new frame that was still sealed in the original factory stuff.

    I told Microcenter about it and they were like "Huh." Didn't ask anything more, nor did they remove the frames or check them. I was somewhat pressed for time, so I didn't try going up the chain of management to get someone to acknowledge that there was a problem.

    It's a good thing I found it though, since it was a gift for my technologicallly illiterate parents. I had taken it out of the package to load pictures up on it. If I had just given it to them directly, I'm not sure what would have happened. AVG caught it when it was plugged in via USB, so probably nothing drastic, except a phone call from my Dad asking me what the pop-up box meant.

  13. Old news... by Bob+Hearn · · Score: 2, Funny

    Digital devices reaching consumers with malware already installed?

    Computers have been shipping with Microsoft products preinstalled for some time, I believe.

    1. Re:Old news... by Soft+Cosmic+Rusk · · Score: 2, Funny

      Old, but still kinda funny:

      Is windows a virus?

      No, Windows is not a virus. Here's what viruses do:

              * They replicate quickly - okay, Windows does that.

              * Viruses use up valuable system resources, slowing down the system as they do so - okay, Windows does that.

              * Viruses will, from time to time, trash your hard disk - okay, Windows does that too.

              * Viruses are usually carried, unknown to the user, along with valuable programs and systems. Sigh... Windows does that, too.

              * Viruses will occasionally make the user suspect their system is too slow (see 2) and the user will buy new hardware. Yup, that's with Windows, too.

      Until now it seems Windows is a virus but there are fundamental differences:Viruses are well supported by their authors, are running on most systems, their program code is fast, compact and efficient and they tend to become more sophisticated as they mature.

      So Windows is not a virus.

      It's a bug.

  14. I, for one by DNS-and-BIND · · Score: 4, Interesting

    I work in manufacturing in China, and I would not be surprised in the least to find a worker who accepted a shockingly small bribe to place malware directly into factory produced firmware. Not saying that's what happened, but I sure wouldn't be surprised if it did. I also would not be surprised to discover that a worker's Windows PC transferred its infection to the master used for production.

    --
    Shutting down free speech with violence isn't fighting fascism. It IS fascism!
  15. I plead guilty... sort of by dbc · · Score: 4, Insightful

    Once upon a time I managed a software product testing team. Part of our standard flow for all release candidate CD's was to get fresh signatures and virus scan as both step one and also with refreshed signatures as the last step (2 or 3 weeks later) of declaring a release candidate ready for release. We *still* shipped a CD with malware once, a virus that was too new to show up in the signature files from the scanning software company. Lukily, it was a beta that went to less than 100 customers, and it was a relatively benign Word macro virus. Still, I had to explain to a Vice President how we did virus scanning for releases.

    As a result of this, we started using virus scanners from three different manufacturers. As a software vendor, the risk of shipping a nasty virus to your best customers is very real, no matter how hard you try to prevent it.

  16. That "idiot" in Bulgaria was probably no idiot... by i)ave · · Score: 4, Informative

    Sophia, Bulgaria was the home of the Dark Avenger one of the most notorious virus authors in history. He was quite active during the 80386/80486 time period. Some interesting reading about what is known of him can be found in these links: http://en.wikipedia.org/wiki/Dark_Avenger http://www.research.ibm.com/antivirus/SciPapers/Gordon/Avenger.html http://www.wired.com/wired/archive/5.11/heartof.html http://findarticles.com/p/articles/mi_m1511/is_n2_v14/ai_13381563/pg_9

    --
    -- I'd give my right arm to be ambidextrous
  17. Autorun is evil by kybred · · Score: 4, Insightful

    A better way is to turn off autorun,

    I almost got some malware from autorun off a thumb drive, fortunately the anti-virus recognized it and stopped it from running. When that happened, I looked for a surefire way to turn off autorun (and autoplay) but all I found was a bunch of registry edits that may or may not (according to different accounts) turn off autorun/autoplay. Why is there no global option in a Windows control panel for that?

    1. Re:Autorun is evil by Repton · · Score: 3, Informative

      The closest thing I know of to an official way of disabling autorun is to install Microsoft's powertoy TweakUI. As you might guess from the name, it gives you a GUI to tweak various aspects of the Windows user interface, including letting you turn off autorun. I've never had a problem with it.

      --
      Repton.
      They say that only an experienced wizard can do the tengu shuffle.
  18. Neither solution works. by Ungrounded+Lightning · · Score: 2, Informative

    1) Right before the equipment is put in the box it should have its memory reset to factory condition AND have the firmware compared to what it should be.

    This will offer some protection against factory sabatoge.


    No it won't - if the "factory sabotage" consisted of (deliberately or accidentally) having malware as part of "what [the firmware] should be".

    2) Any time a unit is returned it should be reset to factory condition.

    This will take care of shoppers who buy, infect, and return merchandise.


    And how is a reailer supposed to do this? Do you know of ANY product that comes with a (true) "reflash to factory status" utility that doesn't depend on what's in the device itself - let alone a cross-industry standard for this? (And you can't trust the media returned with the device, either. If it's writable it also needs "resetting" - and if it's read-only it needs replacing with a fresh copy.)

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  19. Registries and stupid ideas by tjwhaynes · · Score: 3, Interesting

    I guess that is one advantage of having a single registry for all system settings. You can easily change tons of settings easily with just a single script file.

    Erm - a single script file can easily update thousands of different configuration files on any platform. And for all the world-famous Windows user-friendlyness, I'll take editing some bizarre Linux scripts where key=value over trying to remember hexadecimal codes for Internet Explorer registry entries :-)

    Lets not overlook the dangers of having a single, unrebuildable registry for all the system settings... What happens when it gets hosed? I seem to remember that Windows 95 used to keep two copies of the registry around and could rebuild it if you deleted it. Windows XP seems to have lost that ability - I have no idea if Vista has recovered it.

    Cheers,
    Toby Haynes

    --
    Anything I post is strictly my own thoughts and doesn't necessarily have anything to do with the opinions of IBM.
    1. Re:Registries and stupid ideas by fluffy99 · · Score: 2, Interesting

      IF you have thousands of machines, it's likely you have Active Directory by now. Simply set the autorun, as well as the tons of other security settings, in a group policy and be done with it.