Microsoft Apologizes for XBL Downtime With Undertow

Posted by Zonk on Tuesday January 22, 2008 @08:25AM from the very-thoughtful-and-damp dept.

The extraordinary problems that Microsoft's Xbox Live experienced over the holidays were followed up with swift promises of a free game to compensate for the frustration many users suffered. The company has followed through, and has announced that Undertow will be the free game sacrificed to mollify gamers. The game will be free to download all this week, starting tomorrow (Wednesday) and running through this Sunday. "Two weeks ago, Xbox Live GM Marc Whitten posted a letter to Live subscribers apologizing for poor performance during the holidays and promising a freebie was on the way. There are currently no plans to offer a substitute game for those who already own Undertow." Just the same, Major Nelson sent along word to 360 Fanboy that they'd 'take care of you' if you found yourself in that situation.

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How about the points instead? by wazzzup · 2008-01-22 09:46 · Score: 0, Flamebait

This is the second time they've offered a free XBLA game that I already purchased. So what is my recompense for not having a service available that I paid for? Why should I be passed over because I already bought the game?

Result, I get nothing while others get a bone tossed to them because, ironically, I gave them money where others did not.