Microsoft Apologizes for XBL Downtime With Undertow

The extraordinary problems that Microsoft's Xbox Live experienced over the holidays were followed up with swift promises of a free game to compensate for the frustration many users suffered. The company has followed through, and has announced that Undertow will be the free game sacrificed to mollify gamers. The game will be free to download all this week, starting tomorrow (Wednesday) and running through this Sunday. "Two weeks ago, Xbox Live GM Marc Whitten posted a letter to Live subscribers apologizing for poor performance during the holidays and promising a freebie was on the way. There are currently no plans to offer a substitute game for those who already own Undertow." Just the same, Major Nelson sent along word to 360 Fanboy that they'd 'take care of you' if you found yourself in that situation.

Comments

Re:Gold vs. Silver

[pthor1231]

Seeing as you don't actually pay anything for the Silver service, vs the Gold, I would consider this a bonus to silver members, assuming they get it. The free game is compensation for lost ability to use the services you paid for, namely multiplayer online gaming.

Re:Gold vs. Silver

[Lilith's Heart-shape]

XBL outages don't just mean that online multiplayer is unavailable. It also means that you can't download demos and trailers, and that you can't shop the XBL Marketplace.