Slashdot Mirror


Amazon Patents Customized 404 Pages

theodp writes "Among the patents awarded to Amazon CEO Jeff Bezos on Tuesday was one for his invention of Error Processing Methods for Providing Responsive Content to a User When a Page Load Error Occurs, which covers displaying alternate web pages in response to HTTP 404 page-not-found errors. So is this the technology that causes Amazon's Home Page to be displayed when Bezos' MIA Patent Reform Page can't be found?"

37 of 167 comments (clear)

  1. The Plan by suso · · Score: 4, Funny

    They were going to sue everyone on the planet, but they couldn't find their websites.

    And by the way, what constitutes "customized" when its open source software?

    1. Re:The Plan by Actually,+I+do+RTFA · · Score: 4, Informative

      And by the way, what constitutes "customized" when its open source software?

      Their patent doesn't have anything to do with 404 pages. Their patent covers the specific case of having multiple error pages corresponding to cashed version, or closest name for a page, etcetera -and- a client side component that says failures load alternate version X. The client-side component may be prt of the browser. But the important thing is that the error type is user-settable./p

      --
      Your ad here. Ask me how!
    2. Re:The Plan by ashridah · · Score: 3, Informative

      closest name for a page
      So... mod_speling for apache would be an accurate representation of prior art of some of that patent, then...

      ash

    3. Re:The Plan by Actually,+I+do+RTFA · · Score: 2, Informative

      So... mod_speling for apache would be an accurate representation of prior art of some of that patent, then...

      Nope. Or rather, only if the user got to choose whether the server would use mod_speling -or- an alternate method. The patent is about letting the client choose one of N (N >= 2) methods of error handing, like mod_speling. It doesn't appear to cover any specific method of error handling.

      --
      Your ad here. Ask me how!
    4. Re:The Plan by Plaid+Phantom · · Score: 2, Insightful

      If I read the patent right, this is a client-side error handler (Javascript, perhaps?) which, instead of just accepting a 404 error page, forwards the URL to a separate web server which determines another page to display somewhat like mod_speling, but I'd guess it could be more powerful (which I'd imagine would be useful with the URLs I've seen Amazon come up with). But then, who would be hand-typing an Amazon link anyway? Are they recording bad links within Amazon's pages so they can fix them?

      It's certainly more powerful than simply customized error pages, but I'm not sure I see a point to it. Other than not letting someone like SCO or Raymond Nero get it.

      --
      All comments are properties and trademarks of the voices in my head. Not like I'm gonna claim them.
  2. 404'd! by boristdog · · Score: 5, Funny
  3. How stupid can the patent office be.. by bleh-of-the-huns · · Score: 3, Informative

    I mean seriously, in the last 2 weeks, we have the Minerva Industries patent on smartphones, and now this.. Who the hell is working in the patent office.....

    I am sure we can find some prior art.. the most annoying being angelfire and geocities from way back when.

    --
    I came, I conquered, I coredumped
    1. Re:How stupid can the patent office be.. by rucs_hack · · Score: 4, Insightful

      Its not all the patent offices fault. They have to follow the rules, and those rules were not set up for the torrent of patents they receive these days.

      If you get too many patent applications, the process of establishing if prior art exists also gets swamped. Thus without a special effort, patents which have prior art can still get granted.

      I've skimmed the patent in question, and it sounds like a new thing to me. There may be bits and pieces that invalidate some of what it does, but since the USPTO allows patents for software products (which has always struck me as dumb), this is probably valid.

    2. Re:How stupid can the patent office be.. by Anonymous Coward · · Score: 5, Funny

      Its not all the patent offices fault. They have to follow the rules, and those rules were not set up for the torrent of patents they receive these days.


      They should use Comcast, then. That should slow the torrents down a bit...

      *cower (Rank 8)*
    3. Re:How stupid can the patent office be.. by Hatta · · Score: 3, Insightful


      If you get too many patent applications, the process of establishing if prior art exists also gets swamped. Thus without a special effort, patents which have prior art can still get granted.


      Um, easy solution, don't issue any patents until you're sure there's no prior art. If there are too many patents submitted, tough shit, no patents for anyone. That would motivate reform!

      --
      Give me Classic Slashdot or give me death!
    4. Re:How stupid can the patent office be.. by Hatta · · Score: 2, Interesting

      Sure enough that you're willing to risk some sort of liability if you issue the patent and prior art is later discovered.

      --
      Give me Classic Slashdot or give me death!
  4. Not prior art by codegen · · Score: 5, Informative

    The patent is not about the server serving custom
    error pages (which is your post), but about a client
    side process that communicates with a separate error server
    to generate the appropriate response. So I would guess it
    is a intended to be a plugin for a browser.

    But then this is slashdot, why bother to read the article.

    --
    Atlas stands on the earth and carries the celestial sphere on his shoulders.
    1. Re:Not prior art by LiquidCoooled · · Score: 5, Funny

      What error is displayed when the error server is not found?

      --
      liqbase :: faster than paper
    2. Re:Not prior art by PinkyDead · · Score: 3, Funny

      What article?

      --
      Genesis 1:32 And God typed :wq!
    3. Re:Not prior art by cduffy · · Score: 3, Insightful

      The "client-side component" in question is (or can be) simply a part of the browser's built-in functionality. And don't tell me that using a redirect to a different server dedicated to dynamic 404s is bloody "innovative".

      (And having a 404 handler that tries to figure out what the user is looking for [which is the other major component]? That has very, very much been done before).

    4. Re:Not prior art by networkBoy · · Score: 3, Funny

      Why:
      Error Displaying Error Message, of course...

      Drat, can't find the pic I wanted...

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    5. Re:Not prior art by jacksonj04 · · Score: 3, Funny

      "Additionally, a 404 error was detected in displaying this error page"

      --
      How many people can read hex if only you and dead people can read hex?
    6. Re:Not prior art by cavac · · Score: 3, Funny

      Given the average software quality out there, the plugin would probably detect that it can't connect to a server (ignoring that it failed on the error server) and contact the error server "instead".

      The most probable error message would be something in the spirit of "You just transfered huge amounts of data on your non-flatrate account. Your account has been suspended."

      --
      Look, this thing is totally safe! Built it myself, you know. You just press that button like this and then turn that lev
    7. Re:Not prior art by mgblst · · Score: 2, Funny

      Obviously a second error server will be contacted, to find out what sort of error should be displayed. You are not thinking Web 2.0 enough.

    8. Re:Not prior art by nschubach · · Score: 2, Insightful

      ...or it redirects you to MSN search for some ludicrous reason.

      --
      Every time I start to have faith in humanity, I ruin it by driving to work between 7 and 8 am.
  5. RTFA you tards by Anonymous Coward · · Score: 4, Insightful

    It's not a patent on 404 handlers. It's a patent on a client-side component that detects errors including, but not limited to 404s, then relays the error to an external server and receives an alternate URL or resource to serve the user. Blame the patent office for being idiots if you want, but this time *you* are the idiot.

    1. Re:RTFA you tards by Anonymous Coward · · Score: 2, Funny

      Cheers for clearing that up, Jeff.

  6. It's *CLIENT* based by ps236 · · Score: 5, Informative

    If anyone else has read the patent, they'll realise that it's a CLIENT-SIDE component that's involved.

    Most (all?) 'automatic redirect' systems I've seen are server based - the server runs a script which says 'That page couldn't be found, did you mean any of these...'

    I can't imagine who'd put this on the client with client-server communication going on. It sounds like a vastly over-engineered and 'Enterprisey' solution to me. It DOES have the advantage that it can look back in the browser history, but I'm not sure I see how that could benefit the user (the component COULD tell the server what's in the history though, so it could benefit Amazon!)

  7. MSIE did it. by Rob+T+Firefly · · Score: 5, Insightful

    Much as I'm loath to hold it up as an example of anything ever, Internet Explorer has been using client-based action to generate a friendly "This page cannot be displayed" page in place of 404 errors for years and years.

  8. Patents by Rik+Sweeney · · Score: 2, Funny

    The problem is though that who's really at fault at the end of the day, Amazon for trying to apply for the Patent or the Patent office for allowing it?

    It's like the loophole I found when I was in Game a few months ago:

    "£9.99 please"
    "But it says it's half price"
    "No, it's only half price when bought with something else"
    "Oh... so if I buy two of these then I get them both for less than the price of just one of them?"
    (Realising the problem) "...yeah... yeah you would actually"
    "OK, I'll be back in a minute"

  9. Re:We need a lawyer to explain this by nagora · · Score: 4, Insightful
    To me, this is like placing a patent on "using the emergency flashing lights on my car to signal for help." Someone already thought of this use of my emergency flashing lights, and that's why the lights were implemented.

    Which is exactly the situation with the 1-click patent. Cookies were invented to allow a site to recognise a returning user/customer, so patenting the act of using cookies to recognise a returning customer (and by "recognising" I mean linking them to an account) should never have been allowed a patent.

    There is a VERY simple solution: don't buy anything off Amazon, and tell your friends not to too. I don't. If they want my money they can stop trying to prevent me from working.

    TWW

    --
    "Encyclopedia" is to "Wikipedia" what "Library" is to "Some people at a bus stop"
  10. Re:prior art? by lanswitch · · Score: 2, Funny

    Reminds me of Marvin:

    The requested patent is totally fake.
    No patent here.
    Even tried multi.
    Nothing helped.
    I'm really depressed about this.
    You see, I'm just a web server...
    -- here I am, brain the size of the universe,
    trying to serve you a simple patent,
    and then it doesn't even exist!
    Where does that leave me?!

  11. Re:We need a lawyer to explain this by superid · · Score: 3, Insightful

    IANAPA, but coincidentally in another window right now I am writing a patent disclosure application. I am lucky enough to work at an office that has a cadre of patent attorneys and just last week I had a discussion about a topic just like this Amazon patent (or I think it is).

    In my case, I've "built" a system using nothing more than a set of other peoples building blocks. Each existing component is already extensively patented and/or in common use with TONS of prior art. The system I created performs a useful function that is also covered by prior art (in my case, it is a medical diagnostic tool).

    The patent attorney told me that my idea was very likely patentable because it was a "novel" (new) implementation, even though the pieces exist and a (different) end product already exists.

  12. Useful bit of engineering by GauteL · · Score: 5, Insightful

    ... which is using a well known malware/phishing technique.

    It is a client component (read adware/malware) that intercepts 404 messages, calls home to find out where to redirect the user, then redirects.

    i.e. if you type in "slahdsot.org" it will search a database of misspellings and redirect you to "slashdot.org".

    or.. in the case of malware.. if you type in "myinternetbank.com" it could redirect you to "myphishingsite.com".

    I'd be surprised if there isn't prior art among the less ethical Internet inventions out there.

  13. Wheel patented in Australia by SplatMan_DK · · Score: 4, Funny

    An Australian man has been issued with an innovation patent for the wheel after setting out to test the workability of a new national patent system.

    John Keogh was issued the innovation patent for a "circular transportation facilitation device" under a patent system introduced in May 2001.

    (read the rest...)

    :-)

    - Jesper

    --
    My security clearance is so high I have to kill myself if I remember I have it...
  14. Custom errors by Wowsers · · Score: 2, Funny

    Error 404: Please pay Amazon 2 cents to see what caused the error.

    --
    Take Nobody's Word For It.
  15. Old news by yog · · Score: 4, Insightful

    Bezos has stated in the past that he is patenting software methods as a defensive measure. "We're not saying we have bad patents," Amazon.com spokesman Bill Curry said. "We feel very good about our patents... [Bezos] makes the point very emphatically in the letter that we cannot unilaterally disarm in a world where there are big ugly players who aren't disarming."

    It's like road rage. When people are cutting you off and breaking all the rules, you have to tailgate and cut them off as a defensive measure (sometimes, at least). Nice guys finish last. The entire system is broken and the Patent Office really needs more legislative direction because it has strayed from its original mission.

    I think software and business methods should not be patentable in the same way that physical inventions are. Also, I question the concept of selling patents. We end up with these litigious patent holding companies that have no technical abilities of their own, only a lot of lawyers.

    A few years ago I looked into making and marketing a telephony device that would be an incremental but useful improvement over existing equipment, and discovered that so many methods related to telephony and voicemail are patented that practically speaking there was no way to make a device without infringing. "A method for playing back a telephoned message by pressing a button"--give me a freaking break. No wonder the U.S. has slipped behind in technical innovation, when much of the incentive for incremental product improvement has been removed by the threat of instant litigation. Thank goodness the Asians still believe in incremental improvement.

    I'm OK with Amazon patenting stupid obvious things, as long as they don't enforce those patents, which I believe they have done very little of, and as long as Jeff Bezos continues to crusade for patent reform. Just my 2c!

    --
    it's = "it is"; its = possessive. E.g., it's flapping its wings.
    1. Re:Old news by JCSoRocks · · Score: 2, Insightful

      That's all well and good until someone steps in and replaces Bezos. What happens when we get someone who sees patents as a profit center and not just a way to prevent other wackos from patenting it? What happens when they decide to sell those patents to some patent warehouse owned by lawyers? Needless to say, it could get ugly fast. The fact is, these patents should never have been granted in the first place. They're nothing but harmful to American business.

      --
      You are using English. Please learn the difference between loose and lose; they're, there, and their; your and you're.
    2. Re:Old news by cching · · Score: 2, Insightful

      Of course you're right, but with the system the way it is, someone grabbing them now so that they aren't used against anyone else is the best we can hope for. Ideally, there would be a body out there to whom you could assign "obvious" patents so that they can't be used for evil. That seems like such a good idea that I'm sure it must exist. If so, maybe we could lobby Amazon to contribute their "defensive" patents to this body so we're in the clear now and forever.

    3. Re:Old news by seebs · · Score: 3, Insightful

      Bezos has said that, yes.

      Would you call his one-click lawsuit from a few years back a "defensive measure"? I would not.

      The fact is, he's lied on every last thing he's said on the issue, and swallowing these lies given his clear, repeated, public contradictions of every such claim is just pathetic. I mean, it's long past "stupid".

      You believe they have done "very little" of enforcing patents on "stupid obvious things". How much is okay? Would you say that demanding an injunction against a competitor running their existing web site, at all, during the holiday season is "very little"? Reasonable for you? You think it's no big deal to demand that someone suddenly, on no notice, stop accepting any orders on their web site until they revise their system not to conflict with a "stupid obvious" patent?

      The fact is, Bezos is part of the problem, and actively so, and all his "crusading" for patent reform has consisted of, purely reactively in response to negative outcries over his abuses, saying sets of things that his critics would like him to say... And then doing nothing about it, and continuing to use the system, as is, to his advantage. Including filing suits.

      You know why so many 419 scams have phrases like "in God's name" and "we are devout Christians"? Because there are millions of people who will reflexively assume that anyone who claims to be Christian is honest and trustworthy, as long as they use a few of the right buzzwords. Bezos has found the corresponding hole in your cognitive system; you simply can't be bothered to investigate the truth of his claims. Why? Because, if they were true, they would be exactly what you wish he'd think.

      It ain't so. Amazon is an abuser of the patent system. Amazon is a spammer. Amazon is everything we hoped they wouldn't be, and they rely on our wishful thinking to convince us that, really, they're a great company, when they are actually systematic scumbags. They spam, and then they get caught and "fix" it. They abuse the patent system, and they don't even stop abusing it, they just say it's "defensive". They have filed suits against competitors who were not using patents against them since they first claimed this was defensive.

      Why do you keep trusting them? What's your emotional investment in never, ever, considering the possibility that they lied to you?

      --
      My blog: http://www.seebs.net/log/ --- My iPhone/iPad app: http://www.seebs.net/seebsfrac/
    4. Re:Old news by Damocles+the+Elder · · Score: 2, Funny

      Ideally, there would be a body out there to whom you could assign "obvious" patents so that they can't be used for evil. That seems like such a good idea that I'm sure it must exist.


      You'd think so, but I have a patent on the idea and I'm just waiting someone to infringe on it.
  16. Re:Why would Amazon patent a client-side component by tjarrett · · Score: 3, Insightful

    Well, Amazon is making clients now. Is it possible that this is related to what Amazon is doing with Kindle?