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Time-Warner Considers Per-Gigabyte Service Fee, After iTunes

destinyland writes "Time-Warner is now mulling a plan to charge a per-gigabyte fee for internet service. A leaked memo reveals they're now watching how many gigabytes customers use in a 'consumption-based' pricing experiment in Texas, which we discussed early last month. The announced plan was that they were considering a tier-based approach, as opposed to per-gigabyte fees. 'As few as 5 percent of our customers use 50 percent of the network,' Time-Warner complains, with plans to cap usage at 5-gigabytes, and more expensive pricing plans granting 10-, 20-, and 40-gigabyte quotas. Steven Levy at the Washington post suggests Time-Warner's real aim is to hobble iTunes, raising the cost of a movie download by $10 (or $30 for a high-definition movie). Eyeing Time-Warner's experiment, Comcast cable also says they're evaluating a pay-per-gigabyte model."

16 of 557 comments (clear)

  1. The problem with consolidated multimedia by elrous0 · · Score: 5, Insightful
    When the same company provides your cable service (including your cable pay-per-view service), your internet service, AND produces media content themselves; is there any doubt that this will cause a serious conflict of interest that will harm the consumer? Time-Warner has EVERY incentive to keep you from using movie download services instead of their own pay-per-view service and EVERY incentive to stop movie/TV pirate sites (to keep you from pirating Warner movies and TV).

    This is why consolidation in media is such a BAD, BAD, BAD thing for consumers. When one single company (or even small group of companies) owns your newspaper, television stations, internet service, telephone company, cable company, etc. they basically own *YOU*.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:The problem with consolidated multimedia by Retric · · Score: 4, Insightful

      The price per GB in competitive markets is around 6c/GB so their 40g plain should cost 30 *.06 = 1.80$ more than the 10GB plain. If they implemented this FIOS could start advertising 100GB, 200GB, and 400GB plain for the same price. Which would cause most people with the option to quickly switch.

      So I know they want to do this but my guess is they are afraid to do it without:

      A: Losing customers in competitive markets.
      B: Becoming regulated in non competitive markets.

  2. U.S. falling behind by CRCulver · · Score: 4, Insightful

    Spending much of the last several years in Eastern Europe, I've admired how ISPs there offer Internet connections for cheap even by local standards and are tolerant of heavy P2P usage. The technique used by one ISP I've used in Romania to reduce bandwidth usage was setting up a DC++ server where people could trade music and films at lightning speed with people from the same city.

    In the U.S., meanwhile, Internet connections are pricey and companies like to poke their nose into what you are doing with it. How ironic that a country which was a major force behind the creation of the Internet is lagging in many respects to poor former-Soviet states.

    1. Re:U.S. falling behind by MonoSynth · · Score: 5, Insightful

      that has much more to do with the less sophisticated law enforcement in those countries...

  3. Users Used by _Sprocket_ · · Score: 5, Insightful

    'As few as 5 percent of our customers use 50 percent of the network,' Time-Warner complains... So does that mean only 5 percent of their customers are making good use of what they paid for?
  4. Charge or don't charge but don't hide it by Neil+Watson · · Score: 5, Insightful

    Charge me for bandwidth usage or charge me true unlimited bandwidth usage. I think that either method could be accetaple provided there was no throttling, blocking or hidden charges or caps.

    1. Re:Charge or don't charge but don't hide it by Thanshin · · Score: 4, Insightful

      The minimum speed that I am guaranteed to get.
      The maximum speed I will get under optimal conditions.
      The percentage of the time I can expect to be within n% of the maximum speed.
      The maximum amount of downtime allowed before I am compensated.
      The maximum transfer I am allowed per month and the cost per GB of going over. The problem is they're not competing for you as a customer, but for people who don't really understand what they are buying.

      ISP A:
      - Minimum speed: 1MBs/5MBs.
      - Time over certain speed: 99% time over 5MBs-25MBs. 90% time over 5MBs-50MBs
      - Max non-compensated downtime: 4 hours.
      - Transfer limit: 1GB.
      - Cost for extra transfer: 0.05$/GB.

      ISP B:
      - Minimum speed: 1MBs/5MBs.
      - Time over certain speed: 90% time over 5MBs-25MBs. 5% time over 5MBs-50MBs
      - Max non-compensated downtime: A month.
      - Transfer limit: 1Gb.
      - Cost for extra transfer: 5$/Gb.

      ISP C:
      Supermegaoffer!! 50MB MAX connection!
      Sign up now! Don't put up with the slow ISPs!

      Final customer cover result would probably end up like:
      A: 25%
      B: 15%
      C: 60%
  5. I really hope they do this. by Lumpy · · Score: 4, Insightful

    It will make it really easy for another broadband technology to take hold and utterly destroy them.

    That's the biggest problem, Most cable areas have ZERO competition for broadband. DSL is not available as telcos like to drag their feet upgrading the infrastructure to get DSL working everywhere.

    As soon as there is some real competition out their for broadband forcing time warner and comcast to quit playing their rape the customer games.

    Also, the effect to people with open accesspoints will be chilling. Clueless people in their homes will be slapped with a shutoff or higher bill that month when a bunch of kids discover their accesspoint to download their stuff. It will create a underground "internet stealing" activity as people get their downloads without exceeding their own cap.

    Cable companies dont give a rats ass, as long as they find a way to charge you more for what you already get and not upgrading their equipment, they are incredibly happy.

    --
    Do not look at laser with remaining good eye.
  6. NP, but I also want by Anonymous Coward · · Score: 4, Insightful

    1) per byte pricing
    2) penalty for excessive latency and delay
    3) detail billing on paper for free
    4) 99.99% uptime
    5) intelligent 24/7 technical/billing support (not the reset this, reset that, I don't know nothing support)

  7. Re:5GB?! by LiquidCoooled · · Score: 4, Insightful

    Listening to the web radio cuts into it.
    Automatic Updating software (Windows/AV and all others) cuts into it.
    Skype cuts into it.
    Playing games cuts into it.

    Your 2-3gb is gone very quickly without ever opening a webpage.

    --
    liqbase :: faster than paper
  8. Re:MOD PARENT UP by Brian+Gordon · · Score: 4, Insightful

    Yes it is bad that an ISP charges by bandwidth. They justify it by saying that 5% use 50% of the network.. but the other 95% of users aren't even using the internet- 95% of americans only use it for checking yahoo webmail once every 2 weeks and automatic windows updates. The 5% of us shouldn't be penalized- we're the reason jacked-up American broadband has to cost $50 a month, and it makes absolutely no sense to penalize us for that when Americans are already paying the premium! They should be exploring new plans to offer broadband at $5/month for that 95% of people and the same old $50/month for high bandwidth users.

  9. Re:5GB?! by MobyDisk · · Score: 5, Insightful

    WOW.

    An ISP has partnered with various content providers to offer specialized service: Network Neutrality nightmare #1 is here! To everybody who said all this network neutrality stuff was theoretical and we should wait until it happens - here's your example. Now, do we have to wait until this happens in the U.S. before we get some neutrality legislation?

    I know that the parent poster was using this example to be a good thing, but it isn't. It is now cheaper for him to buy stuff from iTunes instead of Amazon. It's cheaper to play games from the companies they've partnered with. I'm sure that non-commercial games with large downloads aren't getting these special benefits. Nor small Linux distros. This sounds like a great way for an ISP to slip non-neutral policies into place: 1. Create some sort of cap that applies to everyone. 2. Make exceptions to the cap. Now, instead of it looking like they are penalizing Amazon's music download service, they can say they are doing something helpful to the iTunes users. Same thing, different spin.

  10. Re:MOD PARENT UP by sudnshok · · Score: 5, Insightful

    That's fine as long as people who barely use any bandwidth see their prices REDUCED. Someone using 50MB per month should certainly not pay more than $5/mo.

    --
    People who say "money does not buy happiness" are just people without money trying to make themselves feel better.
  11. Re:5GB?!-Breaking the honesty barrier. by AKAImBatman · · Score: 5, Insightful

    Why should you hate to say the truth? The people who pirate brought this whole mess upon themselves and they don't have the balls to take responsability for it. Leaving the honest to suffer and clean-up after them. Phoeey! They're no friends of ours.

    I downloaded the entire first season of Lost from iTunes at one point. That single download was (IIRC) over 9GB. I have rented several movies from iTunes in the past few weeks, each one around 1.5GB in size. I have taken an active interest in history and archeology as of late and have downloaded as many as 5 History Channel shows in a single weekend, each between 450MB and 1.5GB in size. (The History Channel has some special feature shows which are basically movies.)

    I'd easily trample 5GB for my entertainment before you even START looking at my bandwidth usage for getting Solaris 10 & OpenSolaris downloads; evaluating the latest Linux version; playing video games online; downloading the latest OO.org, Netbeans, Seamonkey, Firefox, Opera, Safari, iTunes, GIMP, and other software that I need to keep up to date on a regular basis. Oh, and then there are free videos like Star Wreck, YouTube, Starship Exeter, New Voyages, Hidden Frontier, Java Gaming Vidcast, watching the lastest Macworld Expo, the JavaOne presentations, the Sun announcements, etc., etc., etc., etc.

    Oh! And let's not forget about my day-to-day tasks of obtaining libraries, SDKs, documentation, and other tools I need for my work and hobby. (HTML & PDF documentation can easily exceed hundreds of megs for many projects. Some exceed several GB. Don't even ask me about the time I tried to get a copy of MonoDocs by spidering the MonoDoc website.)

    As if that isn't enough, taking my game console online to play web games, watch videos, and otherwise interact over the web with the console easily chews through a significant chunk of bandwidth. A 3-10 MB Flash Game or a 20MB video clip might not seem like much, but it starts to add up after a while.

    Am I a power user? Sure. And I'm more than willing to pay for quality service that provides me what I need to use my connection to its fullest potential. But don't think for a moment that using your connection implies illegal activity. There's more than enough data churning around the 'net before you even touch the illegal stuff. And when I'm paying upwards of $50/mo for broadband, you had better bet that I expect to be able to transfer as much as a hundred GB a month. As someone already mentioned, bandwidth is more than cheap enough to make that much transfer cost-effective.
  12. Re:MOD PARENT UP by jedidiah · · Score: 4, Insightful

    I'm the customer.

    In a real market, the variety of meaningful substitutes will mean
    that the cost of and product will be driven to it's actual production
    cost.

    Since these ISPs are essentially operating like public utilities, they
    should be regulated in the same manner. They shouldn't be able to use
    their monopoly position to "soak the poor bastards".

    --
    A Pirate and a Puritan look the same on a balance sheet.
  13. Re:MOD PARENT UP by arivanov · · Score: 4, Insightful

    Nothing to do with that. 5% will always use 95%. The probability distribution which governs this says so. You remove the offending top 5% and replot the remaining 95%. Guess what, once again there are 5% using 95%. By removing the the top 5% you have changed the numerical parameters of the curve, but its overall shape remains the same.

    --
    Baker's Law: Misery no longer loves company. Nowadays it insists on it
    http://www.sigsegv.cx/