Xbox DRM and the Red Ring of Death

manekineko2 writes "In the latest case warning of the perils of investing in DRM'd media, an owner of an Xbox 360 reports that after his Xbox suffered the infamous Red Ring of Death, it was replaced by a new system with a different serial number. Upon receiving his replacement, he found that he could only access the media he had purchased from a specific account. He also received the run-around for months from customer service before his case was escalated, only to be informed that there is no ETA for a resolution, there is no way to receive status updates on the process, and there is no compensation that will be granted. Given claims that the Xbox 360 defect rate is as high as 1 in 3, has anyone on Slashdot gone through this as well after getting their system exchanged?" Update: 02/14 17:11 GMT by Z : An emailing user noted that the original summary was not very accurate; rephrased to be more in-line with the situation.

Comments

How does I play videa gaems????

[Middle - Adopter]

"This new replacement console has a different serial number and as a result all of my downloaded content only works now when the purchasing profile is signed into Xbox live. Additional profiles on the system can no longer access the content. I can no longer access the content when I'm not signed into Xbox Live."

Booyah, if you RTFA you see he CAN access all the stuff he bought/downloaded, albeit if in a somewhat more limited way than before. Sucks, but still.

Anyway I thought whiny retards only bought PS3s (lol jk)

Defect rate of 1 and 3?

[Cornflake917]

There is some serious bias in the summary. It's implying that the XBox 360 currently has a defect rate in 1 and 3, but if you read the linked wikipedia entry, that number was stated for the initial defect rate of the original models. The newer consoles have a much lower defect rate.

That and trying to say that you couldn't access the content on a different 360, why don't you just come out and say it, you're an anti-ms trash talking troll.