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How to Convince Non-IT Friends that Privacy Matters?
mmtux writes:
"As technology becomes more advanced, I am increasingly worried about privacy in all aspects of my life. Unfortunately, whenever I attempt to discuss the matter with my friends, they show little understanding and write me off as a hyper-neurotic IT student. They say they simply don't care that the data they share on social networks may be accessible by others, that some laws passed by governments today might be privacy-infringing and dangerous, or that they shouldn't use on-line banking without a virus scanner and a firewall. Have you ever attempted to discuss data security and privacy concerns with a friend who isn't tech-savvy? How do you convince the average modern user that they should think about their privacy and the privacy of others when turning on their computer?"
Delete his/her desktop shortcuts, so they will think a virus ate them.
Showing him his bank balance might work...
rj
You may be conflating too many issues. There's a huge difference between warning people about info-stealing malware and saying "zomg ur real name is online!" Remember that most people still have the attitude that they have nothing to hide and so nothing to fear.
I say focus on the most critical issues, like not clicking stupid links, using IE, or falling prey to phishers. Nobody wants his bank account emptied.
Btw, don't forget to post the links to us.
You are not entitled to your opinion. You are entitled to your informed opinion. -- Harlan Ellison
Seriously... Google them. Or somebody else at random. Show them how much information about them is already out there, and how easy it is to find. That'll convince them pretty quickly that they need to safeguard their information.
If you believe everything you read, you'd better not read. - Japanese proverb
A lot of people are pretty self-righteous and tend to remark snidely "Why do you need privacy if you've got nothing to hide?" What are you supposed to say to someone that seems pretty opposed to privacy... they don't even care about your privacy much less their own. Now that 'terrorism' is a buzzword, people are even demonizing those who even bring up privacy as a concern.
Twinstiq, game news
for most people all you will do is alienate them from you if you lecture them.
it's like warning a girl that her new boyfriend is an @sshole.
tell her once, but after that she just has to learn on her own.
most people just don't care until it bites them.
i find that after a person is a victim of identity theft, they are far more likely to take privacy seriously.
As a true friend, the best thing you can do to encourage friends to take privacy seriously is steal their credit card info, buy yourself lots of nice things, steal some deeds and sell their house and cars. Sell their personal info to advertising companies, and send any material that documents your friends doing some suspicious or potentially illegal activity to the local authorities.
a few years later when they get out of jail and get their financial life back together, they won't take privacy for granted ever again.
Of course, there is no reason to let your friends know that it was you, who so lovingly taught them this valuable life lesson.
-I only code in BASIC.-
Email. Everyone uses it. Or some variation of it, such as SMS for the younger crowd.
Point out to your non-IT friends that sending an "email" is NOT like sending a "letter". It is like sending a "postcard". Any number of people you might not know can see the entire contents of your message along the way -- plus they can keep a copy of each and every one of those messages forever.
To take the analogy further, if they really want their "email" to be in an "envelope", use encryption!
@HbFyo0$k8 tH!$
Don't be helpful, be available.
If your friends want your expertise they will come to you and ask. If you offer it unasked-for, they will probably never ask and will go to someone else.
Probably better to talk to them about your other mutual interests. That way you get to keep your friends...
I generally remind them that privacy is not just from the government, but is a matter of having some control over who knows what about your life. You may not be ashamed about your partying, for example, but that doesn't mean that you want employers or parents to know too much about it -- definitely not to find out about it without you having the excuse to explain that you're careful and responsible. Political beliefs are also important, whether to avoid arguments with family members who disagree, or to avoid reprisals from a boss whose political persuasions are opposite yours ("If he has enough money to donate to that campaign, clearly he doesn't need a raise!"), or even from a government whose views you oppose.
And there are lots of personal details we're not ashamed of that we nevertheless would like to not be public. Vacation plans ought to be private from stalkers, ex-girlfriends, that really annoying friend from college who lives one town over from the hotel, etc. My sex life is nothing to be ashamed of, but nobody but my partner has any right to know about it.
Ultimately, privacy is not about secrecy, it's about personal sovereignty: who gets to say what people have what information about my life?
You ask a good question...
No one really wants to be 'that guy' in the circle of friends. You know, the one that's always soapboxing about some sort of social injustice, evil corporations, or whatever. However, that's more or less what you need to do, because people MUST understand what is at stake when our rights to privacy are taken away.
Now, you can help your friends understand how their privacy is seriously at risk without being an asshole. It just takes time, and perseverance. I have alot of friends who have very uninformed political opinions. It's rude to just lecture them every time the subject comes up, but there's nothing wrong with speaking the truth to your friends in a palatable, positive way.
The more you mention issues of privacy, and the more well-informed YOU are about the issue, the more it will create top of mind awareness for them. In time, they will see your point. They will encounter a loss of privacy in their own lives, and because you were such a well informed friend, they will have the ability to make the mental connection. You really are doing them a favor.
Thank you Dave Raggett
You're a complete asshole who is missing the point, yet some idiot mod will see your low userID number and automatically mod you up.
We'd have that real anonynimity still, if people gave a damn about it and valued it instead of pissing it away for the sake of convenience. And no, this is not how humans have always lived. For most of human history, it used to be that knowing very much about somebody was a difficult and expensive undertaking, as you would have had to actually physically observe them and follow them around and investigate them. It was something you did not do without a reason. Electronic transactions plus modern databases mean that this has become far easier and therefore more widespread. A few companies have more market control and a few governments have more power, but the average individual has nothing good to show for this. That is the problem, and you are in denial.
No, because in the case of privacy, people are constantly trying to pry into each other's business. Speaking personally, I have had it confirmed at least once that an email sent to me had been maliciously faked in order to manipulate me, and I have had some circumstantial evidence that someone was reading email conversations I had with someone else. I've been approached by people who know that I am a programmer, and want to know if I could "hack into" someone else' email account so that they could read through it. This stuff isn't about the boogeyman government, it is about ordinary people who actually do have no respect for the privacy of others.
Here's another angle to consider: sometimes, a message is easily misinterpreted when read by an uninformed party. When I was in Junior High School, I was once accused of plotting to blow up the school because of a note I had written to a friend, which had been misread by a teacher who found it after class. It isn't so uncommon. There are a dozen different situations like this, where some message is ambiguous and should only be read by someone who is fully informed on the context.
Palm trees and 8
In this case we are talking about 2-3 different things:
First, the problem of formerly private information that your friends have willingly made public, either because of convienience (information given to a website that they use for shopping) or on a social networking website.
Second, the private information that they are unwittingly making public, or leaving themselves at risk of making it public.
Third, that governments may be helping themselves to information thought to be private.
The first is a cultural difference, the third is out of your control, and the second is the really important one. You aren't going to win the debate on the first one. We've seen this debate before, on anonymity for BBS users, later on the rise of cookies. On one side were the forces of good, arguing that these changes were very real invasions of privacy and made your computer do things you didn't know it was doing and wouldn't want it to do if you did know. On the other side was convenience. It sucks to have to log in to slashdot every time I open a new browser window. It's kind of nice that Amazon can make recommendations to me. Cookies let that happen and the public debate, for what it was worth was won pretty handily. Now, that doesn't mean that companies started using cookies as an outgrowth of the democratic will of internet users. It just means that the level of outrage was muted over cookies enough for image conscious companies to get by with using them.
the same thing is going on w/ facebook/myspace/etc. The tables may turn on them (and will probably turn on facebook soonish), but for now we like the fact that others can see our name/face/job/school more than we dislike that these things are no longer private. Part of that outlook comes from the fact that we are limited in imagination. We see facebook one screen at a time. We can't look at people who aren't in our group (I think, haven't used it in a while). It takes a non-trivial amount of time to look through information. Consequently, we see that as the ONLY way to grab data from facebook. We don't connect (or at least the non-IT ppl) the fact that someone broke down anon/aggregate survey data from aol and netflix to get private information automatically. We don't think about scraping programs that read sites like myspace/facebook and correlate names and zipcodes with other sources of inoformation on the web.
The last part of this failure of imagination is that there is a cost to privacy. If I want my personal information to be private wholly from facebook, I can't be on facebook. Relatively speaking, that is a large cost. There is no 'maximum privacy' level for facebook where you can post pics of you and your friends and make comments and it won't be recorded somewhere. That product doesn't exist.
Ok. I won't touch on the third point because that is a flame war waiting to happen. Needless to say, it is out of your direct control.
The second point. My advice is be direct when the situation calls for it, but don't bother when it doesn't. If you are out at a baseball game, don't strike up a conversation like "Gee bob, I noticed that your password for your computer is 1 2 3 4 5 and that you sure do have an awful lot of sensitive info on there. Don't you think that you ought to change that?".
And then just tell them to get a mac. If they aren't security conscious enough to get a virus scanner while running windows then they really should be using an OS that does everything for them.
Attacking your friend's accounts is a good way to lose your friends. Most people don't take very kindly to that sort of practical demonstration without first giving their permission.
Palm trees and 8
Start by explaining a real-world current personal problem. (I do not crack so showing his bank balance is not possible.)
A friend loves his wireless laptop. We encrypted router communication at both homes. Explaining why encryption is needed led to an explanation of the dangers of handling financial transactions while wandering NYC -- that any open router could record everything including passwords and perform man-in-the-middle attacks to bypass SSL. Anybody willing to capture his information could; expecting those people not to use the information maliciously seems silly.
Once those dangers were understood, my friend was eager to hear about more insidious problems such as government policies (telecommunication recording), other insecure devices (iPhone), and deliberately open websites (Facebook).
I spend my life entertaining my brain.
Talk to a dentist. You'll hear a whole lot about how important it is to floss your teeth for 15 minutes a day. A fitness nut will tell you how you need to exercise an hour and a half a day. The house painter told me I should wash the house once every 3 months to preserve the paint. A mechanic friend told me to check my car's oil every week. etc etc.
Most people just don't have the time/energy to do everything they're told so they ignore most advise.
Engineering is the art of compromise.
~~~
Once, we had a society where everything was known to everybody. That society was called the small town, and the result was oppression by groupthink as a measure of excellence, wielded against those who deviated from the norm, and where gossip and slander were social weapons of choice. Is that any better? Perhaps compared to a heavily rigged oligarchy, but that's not saying much.
Better is this: keep public decisions and the processes leading to the decisions public (except when doing so would break privacy), and then keep the rest private, except by choice of the participants.
The problem with complete public disclosure is not that your actions might be damning so much that it is that it can be cleverly twisted into something of the sort, and that these distortions very easily attain a life of their own.
Your comment conjured up a little mind movie: 2 techie guys driving around the neighborhood on a Sunday afternoon, wearing their dark slacks, white shirts and ties. They ring the doorbell. "Hi - would you happen to have a few minutes to talk about the importance of information security and privacy?"
Dark Reflection
I would interpret that to mean that you need to choose your advice carefully. The best thing my dental hygienist ever said to me was, 'Floss while you're watching TV.' It was a perfectly simple and eminently practical piece of advice, and made me a flosser for the first time in my life.
<obShamelessSelfPromotion>I've been writing a series of columns about the issue of online privacy in a local weekly newspaper. Living as I do in a developing nation, I need to put things as simply as possible. Here are the last three:
Crumb's Corollary: Never bring a knife to a bun fight.
Oh, btw I've also been using the same passwords for 16 years.
Engineering is the art of compromise.