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How to Convince Non-IT Friends that Privacy Matters?

mmtux writes: "As technology becomes more advanced, I am increasingly worried about privacy in all aspects of my life. Unfortunately, whenever I attempt to discuss the matter with my friends, they show little understanding and write me off as a hyper-neurotic IT student. They say they simply don't care that the data they share on social networks may be accessible by others, that some laws passed by governments today might be privacy-infringing and dangerous, or that they shouldn't use on-line banking without a virus scanner and a firewall. Have you ever attempted to discuss data security and privacy concerns with a friend who isn't tech-savvy? How do you convince the average modern user that they should think about their privacy and the privacy of others when turning on their computer?"

20 of 373 comments (clear)

  1. The nuclear option by Deadstick · · Score: 5, Funny

    Showing him his bank balance might work...

    rj

  2. Different meanings of "privacy" by Anonymous Coward · · Score: 5, Insightful

    You may be conflating too many issues. There's a huge difference between warning people about info-stealing malware and saying "zomg ur real name is online!" Remember that most people still have the attitude that they have nothing to hide and so nothing to fear.

    I say focus on the most critical issues, like not clicking stupid links, using IE, or falling prey to phishers. Nobody wants his bank account emptied.

    1. Re:Different meanings of "privacy" by fizzywhistle · · Score: 5, Insightful

      Sure theres potential for information overload but the more likely problem is proper communication. Approach it as if you were writing a recommendation for the people you work for. Use as little jargon as possible and give them real world examples.

      For instance, my mom told me she didn't understand what the big deal was about the government listening in to our conversations because "the terrorists want to kill us." She has nothing to hide, and I understand that, so I framed it in a way that matters to her. Basically, I told her why the FISA laws were enacted to begin with (history lesson). The massive corruption that was possible if this information got into the wrong hands and how it harms society. It took time, and we ended up talking about a lot of things, but I was able to explain it to her in a way she understood and she could agree with. The end result was that not only did she learn why certain laws were import and why they were enacted, but she also could make a personal connection with them eg. they mattered to her instead of being some abstract concept.

      Fear is not a proper tool for education. You're living in a country where only about 20% of college graduates can find Iraq, Israel, and Saudi Arabia on a map of the globe (in the middle of a war). Most people lack even basic information on any given issue partly due to our educational system (government likes stupid people) and partly due to lack of time (busy people shop instead of voting or educating themselves). Give them the information in a format they can understand. If they become fearful because someone could empty their bank accounts, tell them what to do in a rational, calm manner that will keep them safe. That way they know you're not trying to persuade them (and you shouldn't be). You're trying to education them.

  3. the general rule... by Anonymous Coward · · Score: 5, Insightful

    Don't be helpful, be available.

    If your friends want your expertise they will come to you and ask. If you offer it unasked-for, they will probably never ask and will go to someone else.

    Probably better to talk to them about your other mutual interests. That way you get to keep your friends...

    1. Re:the general rule... by h4rm0ny · · Score: 5, Insightful


      On the other hand, when you see someone unknowingly driving toward a cliff, you don't wait until they ask for your advice to tell them. The submitter here is trying to help them about a problem that they seem not to have really grasped. I have had the same conversation as the OP with people. I can usually get it past the stage of treating it seriously, but come up against the wall of "there's nothing I can do" or simply that it appears to require effort to protect against.

      It's something I'm still working on.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    2. Re:the general rule... by Anonymous Coward · · Score: 5, Funny

      Never underestimate how much fun a stupid girl is in bed

    3. Re:the general rule... by BVis · · Score: 5, Insightful

      It's not just those who are behind that are in trouble, the lenders are too.
      My heart fucking bleeds. Their own greed got in the way of good business sense, so they only have themselves to blame. Boo hoo, their bonuses might be six figures instead of seven this year.

      For a long tyme it's been a pretty basic standard operating policy for lenders to work with borrowers to allow them to state in the home as the lender loses when they have to foreclose.
      If they hadn't lent so much money to people who they KNEW wouldn't be able to pay when their ARM reset, then they wouldn't be in this mess. Again, no sympathy for multi-billion dollar multinationals who should know better (or who have the money to be able to pay someone to figure it out.)

      Besides the costs of foreclosure when a house is sold it may not sell for as much as is still owed on it, foreclosure reduces the value as well.
      Good. Overpriced houses are overpriced. In this state (one of the most expensive markets in the nation) the average single family house sold for 400k+ a couple years ago. How the fuck is an honest guy making an honest living supposed to be able to afford that shit? Anyone who works hard 40+ hours a week should be able to afford at least a marginally livable house without entering into a mortgage that they KNOW will be too much for them to pay back.

      At the first sign a borrower will have trouble paying they should contact the lender to work out a plan to repay the loan, maybe they can pay the interest only until their income rises.
      And more than likely, the lender will laugh them off the phone. Why would they voluntarily take a smaller payment? They'll roll the dice that the borrower will figure it out, because it's cheaper to let them sink than to help them swim. If they DO default and end up getting repossessed, then the lender can write off the bad debt and recover whatever they can at auction.

      --
      Never underestimate the power of stupid people in large groups.
    4. Re:the general rule... by Anonymous Coward · · Score: 5, Insightful

      Smart, with self confidence issues is better :P

  4. Lot's of hard work by globaljustin · · Score: 5, Insightful

    You ask a good question...

    No one really wants to be 'that guy' in the circle of friends. You know, the one that's always soapboxing about some sort of social injustice, evil corporations, or whatever. However, that's more or less what you need to do, because people MUST understand what is at stake when our rights to privacy are taken away.

    Now, you can help your friends understand how their privacy is seriously at risk without being an asshole. It just takes time, and perseverance. I have alot of friends who have very uninformed political opinions. It's rude to just lecture them every time the subject comes up, but there's nothing wrong with speaking the truth to your friends in a palatable, positive way.

    The more you mention issues of privacy, and the more well-informed YOU are about the issue, the more it will create top of mind awareness for them. In time, they will see your point. They will encounter a loss of privacy in their own lives, and because you were such a well informed friend, they will have the ability to make the mental connection. You really are doing them a favor.

    --
    Thank you Dave Raggett
  5. Re:Well, the following approaches are hit or miss. by betterunixthanunix · · Score: 5, Interesting
    "Food for thought: when we get all riled up about privacy, are we any better than the crazies who rail about pedophiles on the internet and make it seem like there are bogeymen around every corner?"

    No, because in the case of privacy, people are constantly trying to pry into each other's business. Speaking personally, I have had it confirmed at least once that an email sent to me had been maliciously faked in order to manipulate me, and I have had some circumstantial evidence that someone was reading email conversations I had with someone else. I've been approached by people who know that I am a programmer, and want to know if I could "hack into" someone else' email account so that they could read through it. This stuff isn't about the boogeyman government, it is about ordinary people who actually do have no respect for the privacy of others.

    Here's another angle to consider: sometimes, a message is easily misinterpreted when read by an uninformed party. When I was in Junior High School, I was once accused of plotting to blow up the school because of a note I had written to a friend, which had been misread by a teacher who found it after class. It isn't so uncommon. There are a dozen different situations like this, where some message is ambiguous and should only be read by someone who is fully informed on the context.

    --
    Palm trees and 8
  6. Re:not much really by Deadstick · · Score: 5, Funny

    Some learn by study; some learn from advice; and some just have to pee on the electric fence for themselves.

    rj

  7. Re:http://www.justfuckinggoogleit.com/ by kerohazel · · Score: 5, Funny

    It's probably advisable not to use this method on females that you have just met.

    "Hey, what's a pretty girl like yourself doing on a google results page like this?"

    --
    Skype is too convoluted... Now I'm reverse-engineering the Kyoto Protocol.
  8. Wireless by solprovider · · Score: 5, Interesting

    Start by explaining a real-world current personal problem. (I do not crack so showing his bank balance is not possible.)

    A friend loves his wireless laptop. We encrypted router communication at both homes. Explaining why encryption is needed led to an explanation of the dangers of handling financial transactions while wandering NYC -- that any open router could record everything including passwords and perform man-in-the-middle attacks to bypass SSL. Anybody willing to capture his information could; expecting those people not to use the information maliciously seems silly.

    Once those dangers were understood, my friend was eager to hear about more insidious problems such as government policies (telecommunication recording), other insecure devices (iPhone), and deliberately open websites (Facebook).

    --
    I spend my life entertaining my brain.
  9. Re:Some are actually opposed to privacy by Anonymous Coward · · Score: 5, Informative

    "'I've Got Nothing to Hide' and Other Misunderstandings of Privacy" by Daniel J. Solove
    http://papers.ssrn.com/sol3/papers.cfm?abstract_id=998565

  10. How to convice a non-Christian that Christ matters by EmbeddedJanitor · · Score: 5, Insightful
    IT people tend to be pretty security focussed with borderline paranoia. That is healthy because that's there role in society.

    Talk to a dentist. You'll hear a whole lot about how important it is to floss your teeth for 15 minutes a day. A fitness nut will tell you how you need to exercise an hour and a half a day. The house painter told me I should wash the house once every 3 months to preserve the paint. A mechanic friend told me to check my car's oil every week. etc etc.

    Most people just don't have the time/energy to do everything they're told so they ignore most advise.

    --
    Engineering is the art of compromise.
  11. Re:I don't by kvezach · · Score: 5, Insightful

    Once, we had a society where everything was known to everybody. That society was called the small town, and the result was oppression by groupthink as a measure of excellence, wielded against those who deviated from the norm, and where gossip and slander were social weapons of choice. Is that any better? Perhaps compared to a heavily rigged oligarchy, but that's not saying much.

    Better is this: keep public decisions and the processes leading to the decisions public (except when doing so would break privacy), and then keep the rest private, except by choice of the participants.

    The problem with complete public disclosure is not that your actions might be damning so much that it is that it can be cleverly twisted into something of the sort, and that these distortions very easily attain a life of their own.

  12. Re:http://www.justfuckinggoogleit.com/ by Anonymous Coward · · Score: 5, Funny

    Indeed - the last thing a girl wants to hear from a guy is "Hey! I saw your picture on the Internet." :)

  13. Re:Some are actually opposed to privacy by Christoph · · Score: 5, Interesting

    ...people are even demonizing those who even bring up privacy as a concern.

    I was sued in federal court for violating someone's right to privacy (06-cv-01164, D. Minn). I posted their photo on my website, and they sued to get it removed and get damages. I represented myself, had a trial Nov. 5th, and the verdict was issued last Friday. I won. Yes, I demonize the person who sued me over his exaggerated privacy concerns, which led to a baseless federal lawsuit that tried to quash my free speech rights. Their exaggerated privacy concerns were not harmless.

    I've posted about this litigation on Slashdot before, but the verdict is in now so here's the URL again: Gregerson v. Vilana

    The plus side of sharing private info on the web: I got to know my wife only after seeing her photo on her geocities page, scoping her out to see what the stranger from the other side of the world, who emailed me asking for a .pdf file, looked like (her formal writing style made her seem middle-aged, but her photo showed she was actually much younger, and we started corresponding).

    I posted my own medical information online 10 years ago, which has since helped other patients. I posted info about my late brother's illness, also to help other patients, which it seems to have done. If you reply to this post and attack me over my health problems, or my deceased brother's illness, I don't think that exposes me as a bad person -- it exposes you as a jerk. If you won't hire me because of these things, I -- me, personally -- am OK with that.

  14. Re:Some are actually opposed to privacy by Poingggg · · Score: 5, Interesting

    Against the "I have nothing to fear because I have nothing to hide"-like arguments I always say that you don't know what you would want to have kept hidden in, say, 10 or 20 years from now.

    Before WW2 the European Jews used the same argument that anyone was allowed to know they were Jewish when they allowed the registration of their religion. They were (sort of) right then, but we all know what happened in WW2, where the nazis made 'good' use of this registration.

    You do not know who will use your data for what purposes. I read once that for every proposed law, before accepting it, one should imagine what his worst enemy would be able to do with it if he (the enemy) got the power. Wise words, in my opinion.

    --
    What person will donate an airborne act of love?
  15. Re:No! That won't work by Crunchie+Frog · · Score: 5, Funny

    Oh, btw I've also been using the same passwords for 16 years.

    We know.
    --
    --- Never attribute to malice that which can be adequately explained by stupidity