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Microsoft Pulls Vista SP1 Update

1shooter writes "news.com reports that Microsoft is withdrawing SP1 for Vista. Nick White, Microsoft product manager blogged 'We've heard a few reports about problems customers may be experiencing as a result of KB937287,' wrote White. 'Immediately after receiving reports of this error, we made the decision to temporarily suspend automatic distribution of the update to avoid further customer impact while we investigate possible causes.'"

20 of 268 comments (clear)

  1. NOT SP1 by ilikepi314 · · Score: 5, Informative

    I saw this on the firehose last night and it confused me then, it should have been edited.

    The problem is not SP1, but rather an update for Windows Update/installation that is being installed in anticipation of SP1 next month. It's a required upgrade to run SP1, but it is not SP1 itself.

    1. Re:NOT SP1 by gravis777 · · Score: 5, Informative

      I totally agree. This is about an update that was released on Windows Update, and then withdrawn. SP1 has not been released yet to the end user.

      This update just installs updates, and is a PREREQUESIT to SP1. Much as you have to install the Microsoft Genuine Advantage tool in XP before you can install Internet Explorer 7.
      Slashdot really needs to start validating their sources

      http://support.microsoft.com/kb/937287

    2. Re:NOT SP1 by Rary · · Score: 5, Informative

      If you cannot install this update because MS has pulled it, how can you install SP1?

      You can't, whether you install this update or not, because SP1 has not been released yet. It's scheduled for release next month.

      SP1 is stopped for now.

      SP1 has not even started yet. This is yet another /. article seemingly about SP1 which actually isn't about SP1 becuase SP1 hasn't even been released. This is about a prerequisite to SP1.

      --

      "You cannot simultaneously prevent and prepare for war." -- Albert Einstein

    3. Re:NOT SP1 by LiquidCoooled · · Score: 4, Informative

      Read the article next time.
      The release next month is for general public, that does not mean it is not available.

      Vista SP1 is already available to subscribers to the Microsoft Developer Network but won't receive a formal public release until mid-March.

      That certainly looks to me like there were people able to install and run SP1.
      They now cannot install SP1 even if they wanted to.

      --
      liqbase :: faster than paper
    4. Re:NOT SP1 by ShatteredArm · · Score: 2, Informative

      Instead of rolling out the prerequisite three weeks before SP1, they could roll it out two weeks prior. It depends on how long that fix is delayed.

  2. Re:The irony, it burns. by ubannoying · · Score: 5, Informative

    What burns even more is that the MS Product Manager's real name is Nick. It was a typo.

  3. Others by locokamil · · Score: 5, Informative

    KB943899 plays havoc with laptops with misconfigured AHCI devices as well. This isn't reduced performance or anything trival like that; we're talking about full blown "cannot find boot device" BSODs on reboot.

    I had to turn off automatic updates to stop the update from installing.

  4. Re:The irony, it burns. by KublaiKhan · · Score: 5, Informative

    Looks like a case of autocorrection by the MS Word spellcheck to me. ;-p

    As regards the last Vista-SP1-related-problem article, I found this that mentions said problem and how to solve it, if anyone needs that.

    --
    In Xanadu did Kubla Khan
    A stately pleasure dome decree
  5. Classic MarketSpeak! by brennanw · · Score: 4, Informative

    They're pulling the service pack because one of the pre-requisite patches you need to install before the service pack can even be applied is causing hard disk errors and requiring re-formats, although you can use the Vista CD to repair those errors, unless you paid for the downloadable version which doesn't come on a CD, and it only affects a minority of users in "unique circumstances" to begin with.

    I love these guys.

    --
    Eviscerati.Org: All Hail the Eviscerati
  6. Hardly limited to unique circumstances by Anonymous Coward · · Score: 4, Informative

    Note the last paragraph of the article: `According to Microsoft's White: "This problem only affects a small number of customers in unique circumstances."'

    I find this a rather incredulous claim considering that in my part-time job providing support to laptop users at my university I had two users with the problem on the same day within an hour of each other. Entirely different laptops, but both fixed with a system restore to before the updates.

  7. SP1at by harvey+the+nerd · · Score: 3, Informative

    of course, the quick fix will be SP1a temporary.

  8. Re:Amiable Caucasian by TyIzaeL · · Score: 3, Informative

    The article actually says the person's name is Nick White.

  9. RTFA! by Techogeek · · Score: 3, Informative

    It's NICK White, not NICE white. Typo in the /. write-up.

  10. Re:Not a shock... by ColdWetDog · · Score: 4, Informative
    Yeah. Look you pack of yapping three inch tall dogs even blessed St. Job's stable of magic coding elves riding glowing pink unicorns can't seem to get things right half the time.

    Recent OS fix creates problems.

    Recent OS fix creates problems.

    Recent OS fix creates problems.

    Hell, just read Mac Fix it and weep (a lot of us Mac users do). Quit yer bitching.

    --
    Faster! Faster! Faster would be better!
  11. The fine reporting of Slashdot continues... by Anonymous Coward · · Score: 1, Informative

    Well, at least you guys are consistant when it comes to reporting MS stuff. Terrible as always.

    MS is not pulling SP1. In fact as of this morning it is available to many through windows update.

    KB937287 is not SP1, but a prerequisite patch that a handful of users have had issues with installing. This is the patch that the actual article is refering to.

  12. Re:Not a shock... by Macthorpe · · Score: 5, Informative

    Let's entertain your ridiculous position for a moment.

    Novatech currently sell the following parts:-

    28 different AM2 motherboards.
    21 different AM2 processors.
    111 different PCI-E graphics cards.
    17 sound cards.

    So far, we have 1,109,556 different combinations of hardware you can build. That already exceeds my "10,000 combinations is less than 1% of the possible hardware and software configurations" comment.

    Bear in mind that we haven't covered:
    SATA/IDE hard drives
    DVD writers
    PCI cards of all types
    USB devices
    Anything from Intel whatsoever.

    --
    "It does not do to leave a live dragon out of your calculations, if you live near him." - Tolkien
  13. Re:Not a shock... by Richard_at_work · · Score: 3, Informative

    What ten thousand (or let's just say "significant") combinations?

    How many different CPU manufacturers do you have?
    Three common ones - Intel, AMD and VIa.

    How many different GPU manufacturers?
    Hmm, off the top of my head? Nvidia, ATI, SiS, Intel, Matrox...

    Now, how many different chips from each? Several dozen at least.

    How many mainboard chipsets? ...

    Again, off the top of my head - Intel, Via, AMD, Nvidia, SiS, plus loads of no name Tiawanese ones I have seen in the past 2 years.

    And how many different chipsets? Intel alone has several dozen that they have released over the past 5 years....

    If you manage to extrapolate a thousand combinations out of those, without going back more than, say, 5 years (because who the heck has enough time on his hands to install Vista on a machine this old?), you have been very, very creative.

    Sorry, thats easy to do.
  14. Even more wrong information! by Anonymous Coward · · Score: 1, Informative

    Wow, not only is KB937287 not SP1 and SP1 is not being pulled KB937287 hasn't been pulled either, or is at least currently on windows update. I just ran Windows update on my Dad's PC and KB937287 just installed. So to recap.

    SP1 isn't being pulled.
    KB937287 isn't SP1 and is a prereq for installing SP1 via Windows Update.
    As of Feb 21 1PM EST KB937287 is still available through Windows Update.
    As of Feb 21 11AM EST SP1, at least for 64bit versions of Vista, is available through Windows Update.

    So, this Article and Slashdot summary is wrong in every meaningful way.

  15. SP1 released to public with x64 systems? by EVil+Lawyer · · Score: 2, Informative

    WTF? This morning my Windows update pushed KB936330, "Windows Vista Service Pack 1 for x64-based systems". Was this a mistake, or has SP1 for Vista-64 been released to the public?